View all comments (1) Thankyou for your comments Ellen. I knew you were a little unsure of the whole process and it seemed a bit daunting but I think the whole team loved your property and that gave you confidence. Enjoy living down by the sea! ...

View all comments (1) Hello Jo, thank you for your good comment, it is very kind of you to take the time to express your feelings to how we did for you. May I wish you all the best for the future. ...

View all comments (1) Having spoken with Mr Rackham it would appear that he meant to give us a 5 star rating but was confused by the page layout, he has asked allagents to amend this so hopefully they will do so. ...

View all comments (1) Mrs Speciale, I am so glad that you were happy with the advice that you were given in relation to changing your buyers, this was a tough decision for all concerned however it was totally the correct one to make as we have a duty of care to look after our clients best interests. I hope you enjoy your new life in America!! ...

View all comments (1) Dee & LIna, thanks very much for your kind words, you guys proved to be amongst our quickest buyers of 2012, many first time buyers struggle to understand the purchase process however you were very organised throughout and were a total pleasure to deal with, I hope you enjoy living in your lovely new home! ...

View all comments (1) Thanks for your comments - I am pleased we got you a result as you had been on the market with 2 other agents previously and so to come in and get you sold in a month just reassures me that my staff are hungry and driven. ...

View all comments (1) Keith & Linda, Thanks for the kind words, I'm glad that you were so happy with the service you received from Sonal, Khaleesha and myself, it was a pleasure working with you guys, thanks for your much valued business. ...

View all comments (1) Augustine & Kamila, thank you very much for your kind words, I am so glad you were so happy with the services that both Will and myself provided to you, Will Nash is an excellent mortgage advisor and in this tough financial climate he is still able to access great mortgage deals for our many happy buyers and sellers, I hope you guys really enjoy your lovely new home. ...

View all comments (1) Hello Simon Thank you for your great comments, pleased we sorted out your issues on your purchase and pleased you felt we did a great job for you, may I wish you all the best in your new home and hope you have great times there, when you want a new place you know where you can find us. All the best. Andrew ...

View all comments (1) Thank you for your favorable comments regarding the excellent service you have received from Douglas Allen, Barkingside, I am so pleased that you feel like you got the better end of the bargain, this is how customers should feel after engaging an estate agent to sell their home, sadly this is a concept lost on many agents. We are well known for achieving the best price for property in our area, I'm sure you can now look forward to spending your money on something nice for Christmas!!! ...

View all comments (2) I noticed they do this too! They have put up again on their website, rightmove and zoopla a property that the agent told me had sold. When I called to ask about this I was told it must be an error but it is still on there! ...

View all comments (1) Thankyou for your comments. We were pleased we got you a good buyer so quickly and hope you are happy in your new home. ...

View all comments (1) Hello Jacqui Great you was happy with the all round service you received from Douglas Allen, happy with got you moved, and may I wish you all the happiness in your new property. All the very best for the future. Kind Regards Andrew Bilby ...

View all comments (1) Thank you very much for your kind comments regarding the experience you enjoyed with Douglas Allen, we pride ourselves on selling our clients properties for the highest possible price and it's nice that you have recognised that. I will of course pass on your thanks to Hassan and Sonal ...

View all comments (1) Thank you very much for your kind words, I am so glad that you were happy with the excellent price we sold your home for and I note your comments regarding being a little pushy, I would personally describe myself and my team as persuasive rather than pushy as achieving the prices we achieve in a challenging climate is not always straight forward! I wish you all the best for the future!!! ...

View all comments (1) Sarah, I am really pleased to hear that you were so happy with the service you received from Hassan he gets a lot of good comments from clients as he put a lot of effort into his work, our branch has just won a gold award on this website for our excellent customer care and it is so nice to see that we are making a positive difference to so many clients experience of dealing with estate agents. ...

View all comments (1) I am very pleased to hear that you were so happy with the service you recieved from myself and Hassan, I'm sorry you had to pay more than you really wanted for the property however I'm sure you will appreciate that our job is to achieve the best possible price for our sellers and this is something which we pride ourselves on as a company. It's also very nice to see that although you felt we were a little pushy and persuaded you pay the highest possible price you will still be using us to sell i ...

View all comments (1) Hello Stuart, thanks for taking the time for your views and feedback, can only apologise about the start on behalf of Douglas Allen. Some issues we face with bank re-possession sales is a lack of information to start with, as the sellers selling were not the owners and represents the bank. Not been the sellers will make it harder to get info to start with, but glad that Douglas Allen came through for you during your difficult and complicated purchase and helped and supported you at every time y ...

View all comments (1) Hello Kabirat, Congratulations on your successful sale of your property with Douglas Allen, may I thank you for giving Douglas Allen an opportunity to sell your property as you was a pleasure to deal with, also may I thank you for taking the time to leave some positive feedback with your experience you had with Douglas Allen and myself. If you need to sell or buy I expect you to call us first. All the best for your future. Andrew ...