Douglas Allen
4.1/5, 340 reviews
81% recommended
71% sales valuation accuracy
70% sales fee satisfaction
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Latest Reviews

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9th Aug 2024
reviewed by 'William Quinn'
“Douglas Allen Woodford Green provided excellent professional service. The process was made seamless and they provided care and reassurance throughout ......”
15th Apr 2024
reviewed by 'Maisa Captain-Heath'
“The current team at the Wickford branch, headed by Alex Harding and including Caroline, Demi, Lucy and others, is a ......”
8th Apr 2024
reviewed by 'Sue Appleton'
“Although my property is not sold yet I'm confident Douglas Allen will get me over the line . They are friendly ......”
31st Mar 2024
reviewed by 'Allison'
“I would like to thank the team at Douglas Allen Chadwell Heath for helping me in selling my property.When ......”
28th Feb 2024
reviewed by 'Ms'
“After the first viewing, I offered 600,000 to the landlord through the agent Douglas Allen – Hornchurch. As the first offer was ......”
5th Feb 2024
reviewed by 'Wendy Phillips'
“Natasha Tomlins was amazing she helped me through the whole process and was always contactable....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 70% £26,000 £832,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 3 2 168 18 88 8 14 36
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Douglas Allen Branches (view all 21)
Barkingside, IG6
Basildon, SS14
Billericay, CM12
Brentwood, CM14
Chadwell Heath, RM6
Chigwell, IG7
Chingford, E4
East Ham, E6

“SInce the moment Nina came round my house to value ......”

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Dec 17,2012
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Nina
By: 'G.Haines'
Dec 17,2012
5 people found
this helpful
SInce the moment Nina came round my house to value my property, she was fantastic, very professional and really went the extra mile. She rang me before the valuation took palce asked me a few question and introuduced herself, she then turned up with details ...
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“Stephen Ford made a very thorough investigation of the potential ......”

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Dec 13,2012
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By: 'Mrs'
Dec 13,2012
3 people found
this helpful
Stephen Ford made a very thorough investigation of the potential of my property on his first visit as it did not fit the usual 1930's mould. His realistic, confident approach coupled with his enthusiasm that he could sell my property at the price it was ...
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By: Steve Ford
Dec 20, 2012
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Thankyou for your comments Ellen. I knew you were a little unsure of the whole process and it seemed a bit daunting but I think the whole team loved your property and that gave you confidence. Enjoy living down by the sea! ...

“Rob and Andy have redeemed their profession: both are respected ......”

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Dec 11,2012
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robert
By: 'Jo'
Dec 11,2012
4 people found
this helpful
Rob and Andy have redeemed their profession: both are respected experts in their field, safe hands and accessible at all times....
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Dec 12, 2012
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Hello Jo, thank you for your good comment, it is very kind of you to take the time to express your feelings to how we did for you. May I wish you all the best for the future. ...

“Right from the word go I found the expertise and ......”

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Dec 10,2012
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By: 'John'
Dec 10,2012
4 people found
this helpful
Right from the word go I found the expertise and friendliness, plus the advice given to me to have been of the utmost help, I have been informed with regular updates and my concerns of which were few were met with with expedience. I believe ...
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By: Les@DouglasAllen
Dec 11, 2012
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Having spoken with Mr Rackham it would appear that he meant to give us a 5 star rating but was confused by the page layout, he has asked allagents to amend this so hopefully they will do so. ...

“A buyer, a neighbour of mine, was found as soon ......”

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Dec 08,2012
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By: 'Mrs.'
Dec 08,2012
5 people found
this helpful
A buyer, a neighbour of mine, was found as soon as the board went up. As I'm moving to America I asked the buyer if the searches, etc. could be done as quickly as possible, which he agreed to do. However, he did nothing for ...
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By: Les@DouglasAllen
Dec 10, 2012
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Mrs Speciale, I am so glad that you were happy with the advice that you were given in relation to changing your buyers, this was a tough decision for all concerned however it was totally the correct one to make as we have a duty of care to look after our clients best interests. I hope you enjoy your new life in America!! ...

“Having viewed the house, we were really excited to get ......”

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Dec 07,2012
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By: 'Dee'
Dec 07,2012
5 people found
this helpful
Having viewed the house, we were really excited to get in there, being a young family Les took our offer seriously given the seller had a tight deadline of completion. He had full trust in us as we did of him. He made us feel ...
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By: Les@DouglasAllen
Dec 10, 2012
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Dee & LIna, thanks very much for your kind words, you guys proved to be amongst our quickest buyers of 2012, many first time buyers struggle to understand the purchase process however you were very organised throughout and were a total pleasure to deal with, I hope you enjoy living in your lovely new home! ...

“I have to admit I was quite sceptical about estate ......”

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Dec 05,2012
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Kaleesha
By: 'James'
Dec 05,2012
3 people found
this helpful
I have to admit I was quite sceptical about estate agents in general , however I was really pleased with Douglas Allen in Woodfor Green. I sold my house quite easily and Kaleesha was brilliant at showing people around.The whole team were very keen to ...
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By: Steve
Dec 20, 2012
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Thanks for your comments - I am pleased we got you a result as you had been on the market with 2 other agents previously and so to come in and get you sold in a month just reassures me that my staff are hungry and driven. ...

“Les,sonal,kaleesha are the names I remember but all ......”

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Dec 05,2012
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By: 'Keith'
Dec 05,2012
3 people found
this helpful
Les,sonal,kaleesha are the names I remember but all the staff were very efficient and professional.They worked hard and sold our property at a time when the market was otherwise quiet .There was no 'flannel',just a realistic assessment of our property and ...
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By: Les@DouglasAllen
Dec 05, 2012
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Keith & Linda, Thanks for the kind words, I'm glad that you were so happy with the service you received from Sonal, Khaleesha and myself, it was a pleasure working with you guys, thanks for your much valued business. ...

“Les Carter is a very reliable estate agent and Douglas ......”

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Dec 03,2012
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By: 'Augustine'
Dec 03,2012
4 people found
this helpful
Les Carter is a very reliable estate agent and Douglas Allen as a company come very highly recommended from me. IWe are very satisfied with our purchase and the services provided to us by Douglas Allen led by Les Carter and we have no hesitation ...
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By: Les@DouglasAllen
Dec 03, 2012
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Augustine & Kamila, thank you very much for your kind words, I am so glad you were so happy with the services that both Will and myself provided to you, Will Nash is an excellent mortgage advisor and in this tough financial climate he is still able to access great mortgage deals for our many happy buyers and sellers, I hope you guys really enjoy your lovely new home. ...

“First things first, the guys at Douglas Allen drummed up ......”

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Dec 03,2012
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robert
By: 'Mr'
Dec 03,2012
6 people found
this helpful
First things first, the guys at Douglas Allen drummed up good solid customers and the house was sold at a fantastic price. I couldn't be happier with the speed of the sale and the quality of potential buyers. Both Rob and Nick were good to ...
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“I must write on behalf of my partner and myself ......”

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Dec 03,2012
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By: 'Nickie'
Dec 03,2012
6 people found
this helpful
I must write on behalf of my partner and myself in relation to our appreciation of the treatment that we received from all the staff in the Billericay Branch of DA, in particular a special thank you to Nick Oliver and Ian Chilmaid - at ...
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“I feel compelled to write this review as without Andrew ......”

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Nov 29,2012
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Andrew
By: 'S'
Nov 29,2012
4 people found
this helpful
I feel compelled to write this review as without Andrew Bilby intervening I might not have bought the property. Negotiations were at a standstill and Andrew saw to it that both parties were happy to continue with the sale. Robert Stiff took over when Andrew ...
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Nov 30, 2012
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Hello Simon Thank you for your great comments, pleased we sorted out your issues on your purchase and pleased you felt we did a great job for you, may I wish you all the best in your new home and hope you have great times there, when you want a new place you know where you can find us. All the best. Andrew ...

“Im glad that I have found this website as i ......”

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Nov 28,2012
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By: 'MRC1974'
Nov 28,2012
3 people found
this helpful
Im glad that I have found this website as i really wanted to put on record how pleased i am with all at douglas allen barkingside branch. They sold my property in clayhall very quickly and got me a really good price, Les Carter the ...
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By: Les@DouglasAllen
Nov 28, 2012
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Thank you for your favorable comments regarding the excellent service you have received from Douglas Allen, Barkingside, I am so pleased that you feel like you got the better end of the bargain, this is how customers should feel after engaging an estate agent to sell their home, sadly this is a concept lost on many agents. We are well known for achieving the best price for property in our area, I'm sure you can now look forward to spending your money on something nice for Christmas!!! ...

“They advertised properties that are were available, just to get ......”

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Nov 26,2012
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By: 'RG'
Nov 26,2012
6 people found
this helpful
They advertised properties that are were available, just to get enquiries. They sent me details of something that looked to good to be true, at a great price. The reason is clear - because the properties they advertise are already sold some time ago. When ...
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By: none
Dec 30, 2012
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I noticed they do this too! They have put up again on their website, rightmove and zoopla a property that the agent told me had sold. When I called to ask about this I was told it must be an error but it is still on there! ...

“I have used Douglas Allen Company to sell my property ......”

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Nov 22,2012
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Freddie
By: 'Daria'
Nov 22,2012
3 people found
this helpful
I have used Douglas Allen Company to sell my property in East London and have received great service, fantastic care. I have also been supported in trying to buy a property from a private seller where I needed a lot of help and advice even ...
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“Douglas Allen were very professional from start to finish. We ......”

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Nov 20,2012
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By: 'Cheryl'
Nov 20,2012
2 people found
this helpful
Douglas Allen were very professional from start to finish. We accepted an offer on our flat within a couple of days of us instructing them. We were very happy with the service we received from Stephen and his team and would definitely use them again....
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By: Steve
Nov 30, 2012
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Thankyou for your comments. We were pleased we got you a good buyer so quickly and hope you are happy in your new home. ...

“i really got the feeling that the whole office work ......”

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Nov 19,2012
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robert
By: 'm'
Nov 19,2012
4 people found
this helpful
i really got the feeling that the whole office work very hard both to find me a buyer and to get the contracts exchanged , while keeping me up to date , very good...
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“he was very polite, informative, professional and always kept me ......”

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Nov 14,2012
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Carl
By: 'Jason'
Nov 14,2012
4 people found
this helpful
he was very polite, informative, professional and always kept me upto date with viewings e.t.c. When he was not available I dealt with other members of his team whom also acted in a professional manner. I was pleased with the time scale of ...
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“Excellent organisation of open house event leading to a couple ......”

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Nov 13,2012
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Andrew
By: 'Jacqui'
Nov 13,2012
4 people found
this helpful
Excellent organisation of open house event leading to a couple of offers that were exactly what we were looking for. Most other viewings were done in the evening, buyers are generally in work and this needs to be catered for by the agent. On the ...
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Aug 23, 2013
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Hello Jacqui Great you was happy with the all round service you received from Douglas Allen, happy with got you moved, and may I wish you all the happiness in your new property. All the very best for the future. Kind Regards Andrew Bilby ...

“Thanks very much Lez cartre and Hussan Malik for selling ......”

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Nov 08,2012
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By: 'KSanghi'
Nov 08,2012
3 people found
this helpful
Thanks very much Lez cartre and Hussan Malik for selling my flat so very quickly , they get me very high price and were always very nice to me. Mr Lez was quite aggressive at first because he wanted my property so badly , he was very ...
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By: Les@DouglasAllen
Nov 09, 2012
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Thank you very much for your kind comments regarding the experience you enjoyed with Douglas Allen, we pride ourselves on selling our clients properties for the highest possible price and it's nice that you have recognised that. I will of course pass on your thanks to Hassan and Sonal ...

“The agent who came round, his surname was Crooks, was ......”

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Nov 08,2012
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Nick
By: 'Nicola'
Nov 08,2012
3 people found
this helpful
The agent who came round, his surname was Crooks, was very good. He pretty much sold Douglas Allen to us. The photographer we paid to take photos did well, but the marketing material of the property was totally messed up and if we hadn't got ...
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What agent could do to change your mind?
Negotiate more after sale has been agreed.
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“I have not met an estate agent as incapable of ......”

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Nov 07,2012
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By: 'Tinny'
Nov 07,2012
4 people found
this helpful
I have not met an estate agent as incapable of doing what they are supposed to do as them. Sending an enquiry through Rightmove will not result in a reply - ever. I tried ringing to be then told several of their properties are off ...
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What agent could do to change your mind?
I said it all in my review I think
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“I will never ever buy or sell a house using ......”

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Nov 05,2012
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Andrew
By: 'Unhappy12'
Nov 05,2012
8 people found
this helpful
I will never ever buy or sell a house using Douglas Allen again, after this experience. We began looking a year before we eventually bought, but felt so pestered by Douglas Allen, and shown so many awful properties that were either shells of houses or ...
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“Have just completed the sale of my home in Gants ......”

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Nov 04,2012
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By: 'Delighted2012'
Nov 04,2012
6 people found
this helpful
Have just completed the sale of my home in Gants Hill through Les@ Douglas Allen, his team and himself were a credit to their profession and company, they got me an excellent price for my home and gave me regular updates throughout the process!! Some ...
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By: Les@DouglasAllen
Nov 05, 2012
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Thank you very much for your kind words, I am so glad that you were happy with the excellent price we sold your home for and I note your comments regarding being a little pushy, I would personally describe myself and my team as persuasive rather than pushy as achieving the prices we achieve in a challenging climate is not always straight forward! I wish you all the best for the future!!! ...

“David Tomlins and his team worked tirelessly to sell my ......”

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Oct 19,2012
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David
By: 'Christine'
Oct 19,2012
5 people found
this helpful
David Tomlins and his team worked tirelessly to sell my flat in Rainham. Communication was first rate and there was never any shortage of potential purchasers being shown around. The marketing was very professional and showed the property to it's very best advantage. Once the ...
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“I remember calling a few agents that day before I ......”

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Oct 12,2012
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Hassan
By: 'Sarah'
Oct 12,2012
6 people found
this helpful
I remember calling a few agents that day before I was looking on right move and noticed a property in Barkingside I really liked I called the agent and spoke to Hassan who was just amazing from the very start all he did was just ...
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By: Les@DouglasAllen
Oct 12, 2012
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Sarah, I am really pleased to hear that you were so happy with the service you received from Hassan he gets a lot of good comments from clients as he put a lot of effort into his work, our branch has just won a gold award on this website for our excellent customer care and it is so nice to see that we are making a positive difference to so many clients experience of dealing with estate agents. ...

“Big thanks to Les and Hassan at Douglas Allen Barkingside, ......”

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Oct 04,2012
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By: 'Rocky1'
Oct 04,2012
5 people found
this helpful
Big thanks to Les and Hassan at Douglas Allen Barkingside, we picked up the keys to our new home a few weeks ago and these guys were brilliant, firstly Hassan showed us lots of houses and phoned us every week with new properties to view ...
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By: Les@DouglasAllen
Oct 05, 2012
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I am very pleased to hear that you were so happy with the service you recieved from myself and Hassan, I'm sorry you had to pay more than you really wanted for the property however I'm sure you will appreciate that our job is to achieve the best possible price for our sellers and this is something which we pride ourselves on as a company. It's also very nice to see that although you felt we were a little pushy and persuaded you pay the highest possible price you will still be using us to sell i ...

“My initial experience was not great in that I was ......”

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Sep 30,2012
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Carl
By: 'Stuart'
Sep 30,2012
6 people found
this helpful
My initial experience was not great in that I was passed from one person to the next during the period prior to putting in an offer and an offer being accepted. During this time I saw the property twice, each time with a different agent ...
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Oct 03, 2012
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Hello Stuart, thanks for taking the time for your views and feedback, can only apologise about the start on behalf of Douglas Allen. Some issues we face with bank re-possession sales is a lack of information to start with, as the sellers selling were not the owners and represents the bank. Not been the sellers will make it harder to get info to start with, but glad that Douglas Allen came through for you during your difficult and complicated purchase and helped and supported you at every time y ...

“The 2 staff members mentioned above dealt with my sale, they ......”

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Sep 27,2012
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Andrew
By: 'Mrs'
Sep 27,2012
5 people found
this helpful
The 2 staff members mentioned above dealt with my sale, they were both fantastic, efficient, professional, helpful, polite and nice. They projected a positive image of Douglas Allen, I would recommend the company again due to my positive experience....
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By: Andrew Bilby, Sales Progressor@Douglas Allen
Oct 03, 2012
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Hello Kabirat, Congratulations on your successful sale of your property with Douglas Allen, may I thank you for giving Douglas Allen an opportunity to sell your property as you was a pleasure to deal with, also may I thank you for taking the time to leave some positive feedback with your experience you had with Douglas Allen and myself. If you need to sell or buy I expect you to call us first. All the best for your future. Andrew ...

“My husband and I were more than satisfied with Douglas ......”

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Sep 25,2012
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By: 'Mrs'
Sep 25,2012
4 people found
this helpful
My husband and I were more than satisfied with Douglas Allen dealing with our house purchase, Chelsey especially made a very stressfull time much easier to cope with she was so proffessional with her work ethics and kept us informed every step of the way. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Douglas Allen

Regional Awards won by Douglas Allen

Individual Branch Awards

Ilford, IG1



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