After 5 months of not selling selling my house, they want a £500 cancelling fee for NOT selling your home, this is after already paying them hundreds of pounds in marketing fees. Then block your own property on Rightmove to stop you from switching to a different ... read full review
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we have spent the last 7 weeks being misled on the price and how quickly our home would sell after asking for cash buyers we got none only people with mortgage in principle after asking to speak to jacqueline they said if you want to cancel your sale then email them , no mention of £500 but having said earlier that it is a fee to cancel then they put the phone down now left in limbo after they told us to view and make an offer on our next house :( ...
“Apropos:gangsters...”
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1 Star Review
Jun 16,2019
By:
'Glad'
Jun 16,2019
Branch: Ayr, 1 Beresford Terrace
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: No
Postcode: KA7
I rented a cottage from Donald Ross at £1000 PM- a very high rent for the area. Despite this
they utterly lacked the basic level of professionalism and service that one would expect as standard in the UK.
The cottage was filthy beyond words and despite ... read full review
Comment on agent fees
Very bad- all kinds of scams to sell you services. They give your private details away without permission.
Donald Ross Estate Agents and Valuers must be the most out of touch in Ayrshire.
They sent an agent out to value our property which is 2 years old and he told me it wasn't worth the money we paid for it.
Purchased for £111,500 at the ... read full review
What agent could do to change your mind?
Come up with a sensible valuation in the first place
“sold our property through donald ross in ayr helpful staff ......”
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3 Star Review
Jan 05,2015
By:
'maura'
Jan 05,2015
Branch: Ayr, 11 Beresford Terrace
Services: Sales (as a Vendor)
Sold price: £111344 Would you recommend?: Yes
Postcode: KA7
Branch: Ayr, 11 Beresford Terrace
Sales (as a Vendor)
Sold price: £111344 Postcode: KA7
2people found this helpful
sold our property through donald ross in ayr helpful staff took longer than expected and they did not follow up too often - but sale achieved eventually... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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