82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
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Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
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22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
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Nov 06,2020
Nov 06,2020
0
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Jimmy is a very good, reliable and reachable person. We had our first tenancy with Dexters through Jimmy Dhingra. Its been 5 years with dexters and we are very happy with his services. Best of luck to him!!!...
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Nov 10, 2020
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Dear Gopesh, Thank you for taking the time to leave us a 5* review and I am very happy to read your comments. I will ensure that Jimmy is aware of your positive feedback too. Kind regards, Sarah Tranter ...
Nov 06,2020
Nov 06,2020
3
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The most incompetent, rude and malicious people that I've ever encountered.
We had the misfortune of using Dexter's for a recent let. We made a number of requests (formally) as part of our offer which were agreed to but were never provided. Dexter's handled the ...
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Nov 10, 2020
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Dear Martyn, I am very concerned to read your review and understand that your initial complaint had been addressed by the Office at the time. With regard to your end of Tenancy, I have brought this to the attention of the office. Kind regards, Sarah ...
Nov 01,2020
Nov 01,2020
3
people found
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Very unprofessional, complete lairs, will say anything to you but so the complete opposite.
Particularly Genevra, does not reply, extremely unprofessional, agreeing to conditions then lying about it.
*
Walk away from Dexter's...they don't care...
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Feb 05, 2021
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I agree avoid Dexters Chiswick - liars, schemers, they will play you. Look at all their reviews here - the general theme throughout is that they lie & you can't trust them. Georgina McConnell is a property manager who lies to her landlord clients & also her tenants, she trains Sarah Dowling who is like a rabid dog frothing at the mouth & throwing tantrums - she asks you questions & before you've responded she's yelling over the top of you. No suprise the lack of professionalism here. Kim Mellor ...
Oct 27,2020
Oct 27,2020
1
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this helpful
this helpful
The quality and good excellent performance of a real estate agency is found in the professionalism agents who attend to us. In my personal case, I would like to thank Miss Francesca's excellent work that stood out for professional and dedication to the highest level. ...
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Nov 10, 2020
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Dear Amelia, Thank you for your 5* review. I am pleased to hear that you have had a great experience with our Francesca and our Notting Hill office and I will ensure your comments are passed onto the team. Kind regards, Sarah Tranter ...
Oct 22,2020
Oct 22,2020
0
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PJE have been helping me to purchase a property. I have found the service and info from Adam Casey to be particularly good - he has been friendly, proactive, helpful and did an excellent job selling the property to me, following up with answers to ...
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Feb 27, 2021
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thank you for your review, we use these to monitor our service, unfortunately your positive review doesn't reflect the 1 star review ? I can only assume that this was an error ? we would very much appreciate it if you would take the time to rectify this if this is the case. ...
Oct 22,2020
Oct 22,2020
1
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Absolutely unprofessional and criminal. Expected me to move into a filthy and uninhabitable flat. Bullied and harassed me. Made me feel completely helpless....
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Nov 10, 2020
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Dear Ashley, I am sorry to read that you are unhappy with Dexters, but understand from the office that this matter is being dealt with in the line with the Contract that you signed for the tenancy. Kind regards, Sarah Tranter ...
Oct 09,2020
Oct 09,2020
0
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Met Neela when we first entered the property and she has always a great agent & very knowledgable. She helped us with our queries in a timely manner...
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Nov 10, 2020
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Dear Min, Thank you for your 5* review. I am pleased to hear that you have had a great experience with Neela and will ensure your comments are passed onto the her. Kind regards, Sarah Tranter ...
Oct 07,2020
Oct 07,2020
0
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Martin English was amazing! He was so interested in my property and really took note of everything I said about the benefits and features. It truly felt like he was invested in doing the best possible job. He’s warm, approachable and genuine. I couldn’...
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Dec 01, 2020
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Dear Sally, Thank you for your five star review. I am pleased to hear that you have had a great experience with Martin and will ensure that your comments are passed onto both Martin and his Manager. Kind regards, Sarah Tranter ...
Oct 05,2020
Oct 05,2020
0
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Impeccable and professional service. Alex immediately understood what I was searching for. He is politely and on time. Ready to answer to my request. Thank you...
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Nov 10, 2020
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Dear Francesca, Thank you for your 5* review. I am pleased to hear that you have had a great experience with Alex and will ensure your comments are passed onto him. Kind regards, Sarah Tranter ...
Sep 29,2020
Sep 29,2020
2
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Excellent professional and efficient . They sold our property quickly and we received offers at the asking price very quickly. They couldn't do enough to help and support us at this stressful time. Zain was great he gave us very sound advice and the team worked ...
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Sep 28,2020
Sep 28,2020
0
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Dexters Sales staff have worked extremely hard and pulled out all the stops to meet out sale price despite the present economic climate....
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Sep 18,2020
Sep 18,2020
0
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I wanted to share my experience with Dexters Richmond, especially their agent Chanel. So far everything has been pretty smooth, she has been extremely patient with me, answered all of my questions and helped me hopefully to find a great property . She is a great ...
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Sep 16,2020
Sep 16,2020
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They refused us to view a property, saying 'it is not for you'. The rent was 1625 pcm and we said we have a similar value of property which will rent out and have had a total annual income around 50K. They just said it is ...
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Mar 04, 2021
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Hey, that sucks, I hope you found a place. However, maybe it was for the best? Do you really want to be paying 40% of your income on rent? London property sucks ...
Sep 04,2020
Sep 04,2020
2
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Worst/ most unprofessional service I have ever encountered. I and my Three house mates were looking to find a flat in Clapham to rent for our next year at university, we viewed a flat and were happy to put down an offer. Our estate agent ...
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Aug 30,2020
Aug 30,2020
2
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I am refusing to rent from any landlords that use Dexters. My experience renting with Bettersea Dexters was absolute awful. First of all staff does not seem to talk to each other and there is an extremely high turn over rate, meaning you will most ...
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Aug 28,2020
Aug 28,2020
2
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Just awful. Agent I dealt with played tenants and landlord off each other and told lies in order to make their job easier. Unfair referencing process that could potentially render people homeless, even with proof of income, savings and previous regular rent payments....
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Aug 20,2020
Aug 20,2020
0
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I have used them as my property Managing agents for years and whilst keen to profiteer out of maintenance issues were otherwise not bad; until I asked them to assist another Estate Agent by giving them access to market my property (Dexters wanted excessive sales ...
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Jul 28,2020
Jul 28,2020
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Excellent service. and our contact, Munir, has been excellent. Efficient, speedy and clear throughout.who understood our requirements and delivered with exception. Happy to recommend to anyone going forward....
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Jul 27,2020
Jul 27,2020
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To Maria and the Team at Peter James Blackheath,
Just to let you and the Team know l appreciate you very much.
The way you marketed the property was amazing. I was updated on every booking for viewing and given feed back after each viewing. ...
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Jul 23,2020
Jul 23,2020
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Very professional 10/10. Holly was I great very helpful and communicated 100% throughout. Lovley young lady won't hesitate to use them again. Great job, thanks....
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Jul 10,2020
Jul 10,2020
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Excellent service. Dealt with Munir who understood our requirements and delivered with exception. I was informed regularly about up and coming properties and he was always obliging with viewings and timings....
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Jul 01,2020
Jul 01,2020
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THANK YOU TO ALL OF you at Peter James (Jim & Demi) and ESPECIALLY TO MARIA. This is challenging job and I have really appreciated all your work. I will as always recommend others to you and until next time. I am delighted that we have ...
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Jun 30,2020
Jun 30,2020
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Maria and team worked really hard to sell my flat, we were not letting it go for anything less than asking price. The market was on a down turn so they did have to actually sell it as opposed to letting it sell itself. Then ...
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Jun 24,2020
Jun 24,2020
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Beyond horrendous. They don’t even get one star in my book. It wouldn’t let me submit unless I put one star but this is definitely ZERO STARS! I’ve never written a review in my life but it’s been so bad I ...
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Jul 09, 2020
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Look up gazumping. I had offer accepted and signed, but they kept up property for viewing despite me having surveyor booked. I was full cash buyers paying close to asking. They entertained another offer that was higher and didn’t apologise for anything. Not illegal just immoral. Reputable agents wouldn’t let that happen. ...
Jun 18,2020
Jun 18,2020
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The reason why I MUST give Dexters Acton a Five Star is due to the fact that selling this amazing house has for some reason been such a painfully drawn-out affair - almost like pulling out teeth without anesthetic... and yet, Julian and his great ...
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Jun 12,2020
Jun 12,2020
4
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JUST AFTER YOUR MONEY! They make a lot of MISTAKES then blame you for them if it means they loss money. Bad Idea choosing these...
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Jun 11,2020
Jun 11,2020
0
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In a word: Chanel
From my initial enquiry through to handing over the keys she made a fairly challenging process seamless.
I've been underwhelmed though by the maintenance aspects in taking care of snagging issues as Dexters also manage the property but credit again is ...
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May 20,2020
May 20,2020
2
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The start of the tenancy was fine (the first 25 days), after that we have been robbed as Landlord didn't provide security locks and we discovered he is negligent and rude. Loads of stress and ongoing issues which we have to sort by ourselves as the ...
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May 19,2020
May 19,2020
6
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The full list of Dexters wrongdoings, mistakes, untrue statements and inefficiencies is almost endless, so I’ll mention only the main ones. The list should give an idea about their misconduct, negligence and incompetence:
- As a start, they have altered a critically important clause ...
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Mar 27,2020
Mar 27,2020
3
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A very very dishonest state agent…
A very very dishonest state agent company.
They don't take care of the tenant , the company is only taking care of the rents and the commissions...
When a problem appear , such as a leak, or even worse...a structural ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
