82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
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Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Jan 09,2021
Jan 09,2021
4
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this helpful
this helpful
Bitterly disappointed in Dexters as managing agents of our Shoreditch property. Throughout the 2 year relationship we have felt no support and regularly question what the 17% we pay them is actually for. Our agreement is finally over and we are moving to a more professional operation. ...
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Jan 22, 2021
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(1)
Dear Josephine, I am sorry to read your comments and have brought this to the attention of the Director of Property Management and we will be in touch. Kind regards, Sarah Tranter ...
Jan 07,2021
Jan 07,2021
0
people found
this helpful
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As a landlady it is the second time these past two years that I have cooperated with Jennifer and her team form St John’ s Wood Office.
From the first time I met Jennifer I knew that I had to do with a polite, professional ...
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Jan 22, 2021
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Dear Tatiana, Thank you for your review. It's great to hear that you have had a brilliant experience with our St John's team and will bring your comments to the attention of the Director for the office. Kind regards, Sarah Tranter ...
Jan 07,2021
Jan 07,2021
1
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this helpful
this helpful
Shocking company to deal with. After experiencing issue after issue with the estate agents from getting literally everything wrong it just became laughable after a while and wanted to move out after 4 months as had enough with the incompetency of the staff there. I've never ...
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Dec 29,2020
Dec 29,2020
1
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If only all staff at Dexter's were like Sacha at the Chiswick branch, would be amazing! She goes above and beyond, have never dealt with a member of staff from a state agent with so much professionalism. My 5 stars to Dexter's Chiswick is because of ...
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Feb 05, 2021
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You'll change your mind once your tenancy has been underway for a while - they're lovely at the beginning, but once things go wrong, the property needs repair, you don't have electricity, hot water they will lie, cheat & be disgustingly rude to you. It's always great at the beginning, when they get your money but how quickly it changes. Avoid Georgina McConnell & Sarah Dowling who live & breathe dishonesty. ...
Dec 25,2020
Dec 25,2020
2
people found
this helpful
this helpful
THEY ARE DANGEROUS, AVOID!! Nathan (the agent) widthdrew the offer 2 weeks before the move in, during Christmas holiday in a middle of a pandemic, without offering any type of solution or support. They just don't give a shit, instead Nathan started shouting on the phone ...
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Jan 22, 2021
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Dear Giuseppe, I am concerned to read your review and have brought this to the attention of the Director for the office and we will be in touch. Kind regards, Sarah Tranter ...
Dec 22,2020
Dec 22,2020
0
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Massive thanks to Liv for being such a considered, competent and responsive agent. She listened to my feedback, suggested some great properties and all with a smile...
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Jan 22, 2021
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Dear Tarrill, Thank you for your fantastic review regarding Olivia. I will ensure she is aware of your comments, and will also bring them to the attention of the Director for the office. Kind regards, Sarah Tranter ...
Dec 19,2020
Dec 19,2020
3
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this helpful
this helpful
They are liars. I rang to request a viewing on one of their houses for sale. I was told it went under offer 6 weeks prior. This was not the case on any website. In fact, I learned from another source that the property in question ...
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Jan 22, 2021
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(1)
Dear M Thompson, I am sorry to read your review. As I have been unable to locate you on our database, please can you contact me at [email protected] with further information. Kind regards Sarah Tranter ...
Dec 14,2020
Dec 14,2020
0
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Dexters Teddington - Calum
I had a great experience with Dexters, dealing with Calum. We were considering buying a property in Teddington and Calum could not have been more helpful. Most importantly, he really listened to our requirements and only sent me properties he knew ...
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Jan 22, 2021
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Dear Ms Andrews, Thank you for your fantastic review regarding Calum and our Teddington Office. I will ensure they are all made aware of your comments. Kind regards, Sarah Tranter ...
Dec 10,2020
Dec 10,2020
0
people found
this helpful
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Wasted my time with Dexters. Did not have proper support during sale process: poor feedback - had to chase; the offer came much lower the valuation Dexter provide without any reasonable explanation why, so i had to research and push the price up; complete silence ...
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Jan 22, 2021
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Dear Alma, I am sorry to read your review and have brought your comments to the attention of the Director of the office. Kind regards, Sarah Tranter ...
Dec 04,2020
Dec 04,2020
0
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I've been looking around for a flat but this agency provided me the fastest service, thanks to Ginevra. Thank you...
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Jan 22, 2021
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Dear Kate, Thank you for your five star review for Ginevra, I will make sure she and her Director, are aware of your comments. Kind regards, Sarah Tranter ...
Dec 04,2020
Dec 04,2020
1
people found
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Ginevra was extremely amazing in helping me with my search and even though i didn't end up renting through dexters was by far the best agent...
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Jan 22, 2021
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Dear Francesca, Thank you for leaving us a five star review. It's great to hear about your experience with Ginevra and I will ensure your comments are passed onto her and the Director for the office. Kind regards, Sarah Tranter ...
Dec 03,2020
Dec 03,2020
0
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this helpful
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Jimmy and his team are fantastic in dealing with queries relating to my rental properties . I have always had prompt responses. Jimmy has gone out of his way to resolve issues.
I will highly recommend Jimmy and his team as a very good letting Agent...
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Jan 22, 2021
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Dear Tom, Thank you so much for your five star review regarding Jimmy and the team. I will ensure I bring this to their attention. Kind regards, Sarah Tranter ...
Dec 01,2020
Dec 01,2020
0
people found
this helpful
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Most of the reviews are fake or staff are targeted by office to see who can get the most reviews. meanwhile if you are a landlord beware.
They have so many different departments, it seems no one speaks to each other! the service is ridiculous. ...
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Dec 01,2020
Dec 01,2020
0
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I found all the staff members friendly and professional. Especially, Jimmy is a very nice guy and an approachable person....
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Jan 28, 2021
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(1)
Dear Kashif, Thank you for leaving us a five star review. It's great to read your comments regarding Jimmy and the team and I will bring them to the attention of the Director for the office. Kind regards, Sarah Tranter ...
Dec 01,2020
Dec 01,2020
0
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Have been using Dexters in Canary Wharf for FIVE years now-really happy-about to give a new instruction-for me the key person is Chantel Morgan-a legend.
Michael at NPW...
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Jan 22, 2021
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Dear Michael, Thank you for your five star review! I will ensure your comments are passed onto Chantel and her Director. Kind regards, Sarah Tranter ...
Nov 30,2020
Nov 30,2020
0
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I have been dealing with the lettings team at Dexters Isleworth for a few years now and can happily say they are excellent in all aspects of the job....
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Dec 01, 2020
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Dear Khabra, Thank you for leaving us a five star review. I am very happy to hear that you have had a great experience with our Isleworth office and will ensure that I make the team aware of your comments. Kind regards, Sarah Tranter ...
Nov 30,2020
Nov 30,2020
2
people found
this helpful
this helpful
I’ve rented in london for a few years now and so i understand the agent doesn’t particularly care about the tenant they are only interested in the landlord but Dexters really do take this to an extreme. The check in staff used were ...
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Dec 01, 2020
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Dear Oliver, I am sorry to read your review and have brought your comments to the attention of the Director of the office. Kind regards, Sarah Tranter ...
Nov 30,2020
Nov 30,2020
0
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Very helpful and professional. Putting the customer first. You really feel valued. Alex was really friendly and knowledgeable about the properties. Good job guys...
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Dec 01, 2020
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Dear Loredana, I am pleased to hear that you have had a great experience with our Acton office and thank you for taking the time to leave us a four star review. Kind regards, Sarah Tranter ...
Nov 29,2020
Nov 29,2020
3
people found
this helpful
this helpful
Hello everyone!
I think I should share my bad experience for second time with Dexters Property Management at the Wimbledon branch!
I dont know how I can start telling you a long story about our poor experience with services and unprofessional staff still I think ...
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Dec 01, 2020
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Dear Simin, I am sorry to read your review and that you have been unhappy with our service. We are currently reviewing this matter and will be in touch. Kind regards, Sarah Tranter ...
Nov 26,2020
Nov 26,2020
1
people found
this helpful
this helpful
Jimmy Dhingra is an excellent person, one of best estate agent in my experience. He’s excellent professionals, very reliable, transparent and reachable.
Prompt and super customer service with good knowledge of area and surrounding.
Dexters Isleworth lettings team is very efficient throughout, from marketing, ...
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Jan 28, 2021
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Dear Sandeep, Customer feedback is really important to us, so thank you for taking the time to leave us a five star review. Kind regards, Sarah Tranter ...
Nov 25,2020
Nov 25,2020
0
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Dealing with Dexters's has been an absolute pleasure from start to end of the of selling our house. Alex who has been a key person in this process has has always displayed such professionalism, patience and most importantly knowledge of the property market. We have ...
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Dec 01, 2020
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Dear Karen, Thank you for your fantastic feedback and five star review. I will ensure that I pass your comments onto Alex and the team, who I know will be thrilled to read them. Kind regards, Sarah Tranter ...
Nov 18,2020
Nov 18,2020
0
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Maria at PJE was my god send seeing me through a nightmare sale for well over a year. Remaining professional, patient and providing expertise and guidance night and day! Went above and beyond and truly cared about creating a hassle free and smooth experience for ...
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Nov 13,2020
Nov 13,2020
0
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Jessica Jackson provided me a really good and professional service and her approach was very genuine and persistent regarding my flat research. I felt very confident when i went for viewings....
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Nov 12,2020
Nov 12,2020
1
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Ealing Branch - Poor Communicators, Nick Fleming has ignored 3 emails on feedback from Viewings (I can understand that there isn't an offer but feedback is always nice). I have been treated really disrespectfully from others in the Sales team. (Swearing and ranting). Over Price and ...
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Dec 01, 2020
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Dear Katie, I am sorry to read your review and have brought your comments to the attention of the Director for the area. Kind regards, Sarah Tranter ...
Nov 12,2020
Nov 12,2020
0
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Moving with dexters Richmond has been a smooth and enjoyable experience. Jack and the team are super helpful and kind, always available to answer any questions I had. Highly recommend....
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Dec 01, 2020
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Dear Susan, Thank you for leaving our Richmond team a five star review and I will ensure that I pass your comments onto the office. Kind regards, Sarah Tranter ...
Nov 12,2020
Nov 12,2020
0
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Had a great experience with the team in Richmond. Were so helpful and professional throughout all stages of my rental search. Special thanks to Alex Harper. 10/10 service!...
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Jan 28, 2021
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Dear Lewis, Customer feedback is really important to us so thank you for taking the time to leave us a five star review. Kind regards, Sarah Tranter ...
Nov 11,2020
Nov 11,2020
0
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Dexter's in Richmond is a first rate agency which is led by the impressive and professional Camilla Higgs - who runs a tight and efficient ship. As a landlord, I have appreciated the quick re-letting, smooth transition of tenants and proactive comms, as have all ...
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Jan 28, 2021
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Dear B, Thank you for your fantastic comments regarding Camila and the team and I will ensure that we bring your review to their attention. Kind regards, Sarah Tranter ...
Nov 10,2020
Nov 10,2020
0
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Excellent work. Polite and attented manager. Thank you for help. Made a great offers ?. I hope our life in this flat will be wonderful....
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Nov 10,2020
Nov 10,2020
0
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As a regular customer, I continue to receive a top class service. Dealing with tricky situations with tact and efficiency, finding good tenants quickly and keeping me informed throughout the process - all these mean I am a happy customer ?
Munir, Simon and Jimmy are ...
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Nov 10, 2020
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Dear John, Thank you for your 5* review. I am pleased to hear that you have had a great experience with our Isleworth office and will ensure your comments are passed onto the team. Kind regards, Sarah Tranter ...
Nov 06,2020
Nov 06,2020
0
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We had a very comfortable and easy experience for our tenancy through Jimmy Dhingra. He always helped and sorted our issues relating to the property. I would like to recommend him in the Dexters....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
