Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
Letting agents
Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Absolutely disgraceful and judging by the comments of everyone else ......”

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Sep 23,2010
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By: 'angrytenant'
Sep 23,2010
2 people found
this helpful
Absolutely disgraceful and judging by the comments of everyone else I'm not surprised at what an awful service I received on my first contact with them. They call themselves a management company they even can't manage to return a phone call. When I finally got ...
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“Worst estate agent that I have ever dealt with. Took ......”

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Sep 16,2010
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By: 'Anrgy'
Sep 16,2010
91 people found
this helpful
Worst estate agent that I have ever dealt with. Took a deposit down on a property in order to secure it, then continued to advertise it and let out to someone else, days before we were due to move in. Added to which, staff whilst ...
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“The agency has provided a really poor service. The agent ......”

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Sep 10,2010
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By: 'AngryTenant'
Sep 10,2010
9 people found
this helpful
The agency has provided a really poor service. The agent has lied to us about numerous things and has mislead us into signing the contract. He has agreed to fulfil our requests but did not do so. Very poor service would not use them again. ...
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“Brendan Dowson the manager who I spoke to is a ......”

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Sep 01,2010
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By: 'frankie'
Sep 01,2010
0 people found
this helpful
Brendan Dowson the manager who I spoke to is a star. At the end of the day getting good quality tenants in straight away at the best possible rent is all I ask for and square mile have now delivered for the fourth time in ...
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By: ygortxuamos
Nov 22, 2011
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Square Mile is a SCAM. Avoid!!!! Worst ever estate agent I've had to deal with in 10 years in London. Haven't got enough pages in this website to describe my own experience. AVOID!!!!!!!!!!!! ...

“If I could given them a zero I would. I ......”

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Aug 26,2010
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By: 'Actionyum'
Aug 26,2010
2 people found
this helpful
If I could given them a zero I would. I have been a tenant in a property managed by them, if I did my job as badly as they do theirs then I would have been sacked a long time ago. They are slow, they ...
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By: smpm
Sep 01, 2010
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Thanks for the feedback - please don't forget however that we act as agents for the landlord - whilst we try to keep tenants happy ultimately we act on instructions. ...

“Recently occupied a flat let and managed by Dexters. They ......”

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Aug 16,2010
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By: 'James'
Aug 16,2010
1 people found
this helpful
Recently occupied a flat let and managed by Dexters. They were fairly good for a letting agent, I've certainly had the misfortune to come accross much worse. There were a couple of issues moving in due to Dexter failing to communicate between tennant/landlord effectively ...
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“[[EDIT ORIGINAL START]]I have to chase almost every month ......”

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Aug 09,2010
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By: 'Jason'
Aug 09,2010
2 people found
this helpful
[[EDIT ORIGINAL START]] I have to chase almost every month for the rent to be paid to me and they never give a proper explanation why they don't pay on time. Rebecca is very poor at replying to emails and claims to be off sick ...
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By: Harman
Feb 02, 2011
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Similar experiences - poor service, slow response etc. Have you found a better managing agent? It seems like there are a lot of cowboy agents in East London judging by comments on this site. ...

“Had the displeasure of trying to use their lettings service. ......”

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Aug 05,2010
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By: 'm'
Aug 05,2010
2 people found
this helpful
Had the displeasure of trying to use their lettings service. Agent would not return calls - when I could get him on the phone he was dis-interested in letting the properties I was interested in. Canceled viewings several times without reason and refused to show ...
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“This office "manages" properties for landlords. As a tenant living ......”

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Jul 11,2010
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By: 'KZ'
Jul 11,2010
2 people found
this helpful
This office "manages" properties for landlords. As a tenant living in a property in Morton Close, Shadwell, "managed" by these people, I would advise both tenants and landlords to steer clear of this company. The property managers are completely incompetent, very difficult to get hold ...
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By: mick
Sep 02, 2010
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I am sorry to hear of your problem - i would be grateful if you could email the details to [email protected] where the complaint will be logged and immediately investigated by the relevant department head. ...

“A thoroughly unpleasant experience from start to finish. Never again....”

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Apr 28,2010
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By: 'Grand'
Apr 28,2010
3 people found
this helpful
A thoroughly unpleasant experience from start to finish. Never again....
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“I would advise anybody to avoid this letting agent at ......”

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Apr 06,2010
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By: 'blazingdog'
Apr 06,2010
3 people found
this helpful
I would advise anybody to avoid this letting agent at all costs. They are totally incompetent. Unable to fix any issues with the appartment and incredibly rude to their tenants who they do not seem to view as their customers. They will also attempt to ...
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“Would discurage anyone from getting into any sort of agreement ......”

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Oct 28,2009
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By: 'TheyAreRude'
Oct 28,2009
2 people found
this helpful
Would discurage anyone from getting into any sort of agreement with them. Truly the most appalling service i have ever experienced....
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“...”

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Oct 18,2009
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By: 'MAz'
Oct 18,2009
5 people found
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...
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“Dexters totally misled me about the lease status of a ......”

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Sep 29,2009
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By: 'fred'
Sep 29,2009
88 people found
this helpful
Dexters totally misled me about the lease status of a flat I had put an offer on, luckily my solicitor caught it in time before I wasted any money. They are completely dishonest in my opinion. Stay clear. I would say any positive reviews on ...
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“Embarrassingly bad. I feel I have ended up with a ......”

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Aug 03,2009
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By: 'goonerc'
Aug 03,2009
0 people found
this helpful
Embarrassingly bad. I feel I have ended up with a very poor deal on the sale because the buyer has been handled so badly. They are amateurs. They forgot to put up the for-sale sign. When they did put it up, it blew down. They ...
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By: Jim
Feb 25, 2012
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Dear Sir, I'm very keen to respond to this but I have no idea what address you refer to or indeed who you are... Please call me on 0207 732 7777 Jim Power, Director ...

“The rudest sales representative I have ever dealt with. After ......”

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Jun 16,2009
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By: 'property123'
Jun 16,2009
3 people found
this helpful
The rudest sales representative I have ever dealt with. After registering my details with the receptionist 2 days ago, I then missed one call from the sales representative Malcolm Ornstein yesterday. After receiving a voicemail, I then tried to call back 3 times but was told he ...
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By: HonestGeezer
Sep 09, 2009
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you're just a bit precious mate. ...

“As a tenant with them, I'd advise you not to ......”

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May 06,2009
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By: 'Bob'
May 06,2009
87 people found
this helpful
As a tenant with them, I'd advise you not to touch Dexters, they mislead you and you end up out of pocket. ...
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“Dexters are good in certain aspects and horrible in other. ......”

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Mar 23,2009
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By: 'SS'
Mar 23,2009
81 people found
this helpful
Dexters are good in certain aspects and horrible in other. Good at arranging viewings, Renewals of lease and very agressive in marketing the properties. A negative aspect is that once you hand over the holding deposit their attitude changes completely....
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“Extremely bad service. I complained through a Weblink on their ......”

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Jan 19,2009
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By: 'Never'
Jan 19,2009
2 people found
this helpful
Extremely bad service. I complained through a Weblink on their Website and got an email back that included the remark that luckily I would move out soon anyway....
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“They were rude and did not seem to know what ......”

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Nov 27,2008
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By: 'rob'
Nov 27,2008
85 people found
this helpful
They were rude and did not seem to know what they were doing. Not clever in the current market...
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“Unwelcoming, uncompromising, unhelpful.Kept the property immaculate but yet still ......”

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Sep 19,2008
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By: 'sally'
Sep 19,2008
1 people found
this helpful
Unwelcoming, uncompromising, unhelpful. Kept the property immaculate but yet still had money deducted from the deposit, even against the advice of an independent inventory check. AVOID...
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“Very very poor. Don't trust them to get anything done, ......”

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Jul 10,2008
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By: 'jacksprat'
Jul 10,2008
2 people found
this helpful
Very very poor. Don't trust them to get anything done, and definitly don't move into a property managed by them....
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“One word for the letting mananger EK in Canary Wharf = ......”

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Jun 25,2008
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By: 'lovelylandlady'
Jun 25,2008
2 people found
this helpful
One word for the letting mananger EK in Canary Wharf = Liar. Do not trust this snake of a woman....
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“Very concise, keen, honest, dealt with every concern quickly and ......”

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May 14,2008
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By: 'phil0146'
May 14,2008
0 people found
this helpful
Very concise, keen, honest, dealt with every concern quickly and efficiently from day 1 of letting with them. Since I have moved into another property with them and wouldn't consider anyone else in the area!...
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“I found Dexters Lettings in Shepherds Bush to be completely ......”

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Apr 29,2008
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By: 'susie'
Apr 29,2008
1 people found
this helpful
I found Dexters Lettings in Shepherds Bush to be completely helpful and very friendly. They were on time for appointments and I had the same estate agent called Jackie all the way through. I would definately recommmend Dexters to anyone....
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“Dexters missed appointments, sent the wrong buyers, I didn't feel ......”

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Nov 21,2007
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By: 'Nick'
Nov 21,2007
90 people found
this helpful
Dexters missed appointments, sent the wrong buyers, I didn't feel I could trust a word they said. Never again. How thsy are in business I don't know....
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“I have used many estate agents in London and Peter ......”

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Sep 20,2006
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By: 'ptcona'
Sep 20,2006
1 people found
this helpful
I have used many estate agents in London and Peter James is by far the worst. They don't return phone calls, never call back if you leave a message. Avoid!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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