Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“I rented my flat out through Dexters, who also managed ......”

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Jul 19,2011
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By: 'Ex_landlord_in_ealing'
Jul 19,2011
2 people found
this helpful
I rented my flat out through Dexters, who also managed it, before I sold it to my tenants earlier this year. As a landlord I had a very positive experience. The team told me they had suitable tenants ready and waiting for a flat like ...
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“I will never use this agernt again. They lie to ......”

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Jul 12,2011
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By: 'don't'
Jul 12,2011
93 people found
this helpful
I will never use this agernt again. They lie to tenants and try to get prospective tenants to outbid each other despite having a holding deposit. Also having rented a property from one of the landlords they represent, they collude with the landlord to hold ...
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“When we were shown around the current money pit, the ......”

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Jun 07,2011
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By: 'ElizaF'
Jun 07,2011
1 people found
this helpful
When we were shown around the current money pit, the blonde boyish estate agent from Peter James stood in the kitchen with us and swore the house was ready to move into. This was according to the last survey that came back on the house, ...
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By: Jim
Feb 25, 2012
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I would welcome a chance to respond to this but I have absolutely no idea who the 'boyish' guy is and what property you are referring to, please call me on 0207 732 7777 thanks Jim Power, Director ...

“I found Dexters in Ealing excellent to deal with. I ......”

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May 16,2011
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By: 'happy'
May 16,2011
2 people found
this helpful
I found Dexters in Ealing excellent to deal with. I was dealing with the one person from start to finish which kept things simple and straightforward. We did not take the property but this is no reflection on Dexters, we just found a property which ...
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“...”

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May 15,2011
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By: 'HK'
May 15,2011
2 people found
this helpful
...
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“[[EDIT END START]]I moved out of the property I ......”

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May 08,2011
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By: 'KRM'
May 08,2011
2 people found
this helpful
[[EDIT END START]] I moved out of the property I rented from Square Mile in Morton Close, Shadwell, just over a year ago. Out of interest I decided to read some reviews of Square Mile a year after my ordeal with them. I am still ...
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By: blazingdog
Aug 17, 2011
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I had to threaten them with police action for harassment too after they broke open the door to our flat whilst my brother was sleeping in the apartment (he works night shifts) in order to conduct a viewing - even though we'd told them it wouldn't be convenient. God knows what that must have looked like to the prospective tennants. The employees at Square Mile are the most odious bunch of people you could ever have the misfortune to meet!! ...

“I wish I had read these reviews before we signed ......”

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Apr 26,2011
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By: 'Emm'
Apr 26,2011
2 people found
this helpful
I wish I had read these reviews before we signed up for our flat with Square Mile Lettings, I know that Estate agents have a poor reputation, but Square Mile takes the cake. We originally took on a place and had arranged a date to ...
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By: 11 Drake Hall
Apr 27, 2011
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I had the same experience as you when I moved in with Square Mile. The place was full of broken furnitures and mouldy mattress (Yes, broken, the study table was so wobbly that a pin would cause the whole thing to collapse). They promised to removed all broken items before, yet, when we moved in, those broken furnitures were all in the inventory sheet, and when we contacted square mile and informed them, they told us not to throw the broken furniture away, or we would be liable for the loss. T ...

“If I could have selected zero stars, I would have. ......”

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Apr 15,2011
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By: 'Never'
Apr 15,2011
2 people found
this helpful
If I could have selected zero stars, I would have. The most unprofessional, laxadasical, condescending and unreliable organisation I've ever dealt with. The problems with the estate agent began from the first viewing of the property we ended up renting. With hindsight, we should've seen ...
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By: You know who I am now
Apr 27, 2011
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Try to threaten them with letting watchdog. Maybe you are not aware, but they are required to process the return of your deposit within 2 weeks. There is a statutory law out there and if they do not process it within 2 weeks, then you can sue them. I threatened them with this law on Thursday evening, and miraculously, I received an email on Friday 5pm asking for my bank detail for the return of my deposit. ...

“I found Dexters in Shepherds Bush to be very helpful ......”

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Apr 05,2011
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By: 'Stephanie'
Apr 05,2011
1 people found
this helpful
I found Dexters in Shepherds Bush to be very helpful in finding accommodation for me and my husband, particularly Mawuena who kept me informed of the process all the way up to the move in. Would definitely rent with the Shepherds Bush office again....
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By: Monro
Feb 08, 2012
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Sounds pretty much like the comment from "susie" and the one above. Pretty sure this was written by some Dexter Guys. ...

“I find the staff at Dexters Richmond office extremely unprofessional, ......”

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Mar 25,2011
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By: 'paigelondon'
Mar 25,2011
85 people found
this helpful
I find the staff at Dexters Richmond office extremely unprofessional, irritating and incompetent. They harass me with calls to show the flat, which I always agreed so long as they have keys to let themselves in because both my husband and I work. They haven't ...
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“All that this company wants is the property of the ......”

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Feb 17,2011
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By: 'Putney'
Feb 17,2011
83 people found
this helpful
All that this company wants is the property of the market at any cost..They don't care and I wouldn't use them ever again !! Sat all winter freezing waiting for them to fix the heating and it was a whole 6 months later it got sorted 5 ...
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“Made us pay exceedingly when moving out - plus: small ......”

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Feb 08,2011
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By: 'simplicissimus'
Feb 08,2011
2 people found
this helpful
Made us pay exceedingly when moving out - plus: small detail, but significant - i had not ended standing order early enough, so one more rental payment went to their account - they charge 25 GBP fees to return this money, which was not due - ...
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“Similar experience to others expressed here. Paid a holding deposit ......”

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Feb 02,2011
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By: 'Joe'
Feb 02,2011
89 people found
this helpful
Similar experience to others expressed here. Paid a holding deposit only to discover other 'offers' were being considered. Conflicting stories followed. I'm not convinced they even knew the truth themselves by the end of the saga. Being told the property was being let to someone ...
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“I was a tenant with Square mile for just over ......”

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Jan 25,2011
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By: 'dan-unhappy-man'
Jan 25,2011
2 people found
this helpful
I was a tenant with Square mile for just over a year, they are great at taking your money but when it comes to fixing anything at the property you may as well be talking to a stone. After a year at the property they ...
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“Take forever to do anything, won't respond to phone calls ......”

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Dec 18,2010
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By: 'Disgruntled'
Dec 18,2010
2 people found
this helpful
Take forever to do anything, won't respond to phone calls and emails and generally very very rude. They asked if we could "wait until Monday" on Saturday morning to report that we had no water and it has taken them 3 months to fix hot water ...
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“Dexters were the only agent I visited in the Putney ......”

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Dec 11,2010
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By: 'steven'
Dec 11,2010
1 people found
this helpful
Dexters were the only agent I visited in the Putney are that were able to listen to my needs and find exactly what I was looking for. I am very happy with my flat and the few inevitable teething problems I did have were dealt ...
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“This company is by far the most incompetent gathering of ......”

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Nov 30,2010
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By: 'Dell101'
Nov 30,2010
2 people found
this helpful
This company is by far the most incompetent gathering of people i have ever encountered. The service from this company is beyond Woeful. Some of the highlights of our experience with them include renting our flat from us when we decided to renew to a ...
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“Sadly had similar story than many others did, had holding ......”

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Nov 26,2010
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By: 'nodexters'
Nov 26,2010
89 people found
this helpful
Sadly had similar story than many others did, had holding deposit on a flat and 2(!!!) days before move in date they pulled out. We are most certainly going to take it further anyone having similar issues is more than welcome to join us; let me ...
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“Still trying to get my deposit back after over 2 months, ......”

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Nov 24,2010
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By: 'JBH33'
Nov 24,2010
2 people found
this helpful
Still trying to get my deposit back after over 2 months, and also an overpayment made! No-one returns my calls, or emails, is never available. They were extremely unprofessional when dealing with them over 2 years ago, and suddenly said we had to move out after a ...
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By: Dan unhappy man
Apr 08, 2011
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Same here this company refused to return my deposit but i contacted TDS who managed to get my deposit back after waiting 6 months. ...

“I have used Square Mile several times to find me ......”

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Nov 23,2010
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By: 'Happy101'
Nov 23,2010
0 people found
this helpful
I have used Square Mile several times to find me a property and I have had no issues from them in regards to property management or getting my deposit refunded. The lettings staff in the docklands office where always friendly and very helpful in getting ...
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By: whatever
Apr 27, 2011
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Are they your friend or relative or do you know their boss? Maybe you are the few lucky ones. ...

“Appalling.They were not able to hand over the keys ......”

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Nov 18,2010
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By: 'Incandescent'
Nov 18,2010
2 people found
this helpful
Appalling. They were not able to hand over the keys until about 7pm on the day our tenancy started, we wanted to begin moving our belongings in at 10am, as was our right but 'people don't usually need the keys till the evening'. They guaranteed ...
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“Lost keys, gave wrong information about moving in dates to ......”

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Nov 15,2010
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By: 'KM'
Nov 15,2010
2 people found
this helpful
Lost keys, gave wrong information about moving in dates to tenant and myself, witheld deposit for very long time, not refunded my agreement fee as promised, did not refund me on a tenant's deposit who subsequnetly absconded, no response from them and complaints not responded ...
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“These guys are full of themselves but couldn't organise a ......”

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Nov 10,2010
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By: 'frank'
Nov 10,2010
8 people found
this helpful
These guys are full of themselves but couldn't organise a p** up in a Brewery. Stay well clear....
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By: N8Lady
Aug 11, 2011
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Arrogant t**t who worked in highgate now runs the crouch end office is the biggest waste of time i have ever met, he is more concerned with his "country manor" look than dealing with customers. Gave my boyfriend the wrong keys (im still convinced this was on purpose as my brother slated him on the phone for his actions) A horrible vile petty man AVOID!!!! ...

“By far the worst lettings company I have ever come ......”

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Oct 20,2010
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By: 'A'
Oct 20,2010
2 people found
this helpful
By far the worst lettings company I have ever come across. Phone calls, e-mails and letters are all ignored and if you do manage to get to speak to the correct person they are rude and patronising. It is excuse after excuse for why they ...
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“Lay off these guys - yes they are big and ......”

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Oct 12,2010
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By: 'kath'
Oct 12,2010
0 people found
this helpful
Lay off these guys - yes they are big and busy but they get the job done....
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By: dickson
Apr 27, 2011
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Hello, when you say they get the job done, I presume you are saying they get money from you on time. Apart from that, they are absolutely definitely surely worse than the worst. ...

“Once we found a property, we had great trouble getting ......”

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Oct 11,2010
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By: 'squiff'
Oct 11,2010
83 people found
this helpful
Once we found a property, we had great trouble getting them to do anything. They lost three losts of post, sent out the wrong invoice. And failed to set up the rent payment. I had to print all the contracts out myself, phone up every ...
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“The agent relayed quite different stories to us, the purchasors, ......”

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Oct 08,2010
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By: 'chetwynd'
Oct 08,2010
9 people found
this helpful
The agent relayed quite different stories to us, the purchasors, compared with what they told the vendor. This resulted in the sale falling through, having spent a large amount of money on the survey. The miscommunication became clear only on direct communication with the vendor. ...
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“[[EDIT ORIGINAL START]]DO NOT LET FROM SQUARE MILE.The ......”

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Oct 07,2010
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By: 'Rubens'
Oct 07,2010
2 people found
this helpful
[[EDIT ORIGINAL START]] DO NOT LET FROM SQUARE MILE. The property management is terrible. Below the emails I exchanged with them, from which I never got a answer. Consider yourself warned! Dear Caesar I am very upset the way you are handling my issues and ...
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“Once a holding deposit were put down, they continued to ......”

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Sep 24,2010
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By: 'Gone'
Sep 24,2010
90 people found
this helpful
Once a holding deposit were put down, they continued to market, despite the fact that preventing this is the precise reason holding deposits have any benefit to tenants. Then tried to lie about it, but couldn't even do that right. Agents repeatedly had incorrect facts ...
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“Absolutely, by far, the worst experience I have ever had ......”

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Sep 23,2010
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By: 'Pete'
Sep 23,2010
2 people found
this helpful
Absolutely, by far, the worst experience I have ever had as a tenant. I wanted to be present at the checkout before turning the flat over. Even though Square Mile scheduled the meeting, nobody showed up. I waited over an hour and eventually had to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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