Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“I worked with Jay in the capacity of a tenant ......”

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Mar 20,2012
Minithumbup
By: 'Heather'
Mar 20,2012
1 people found
this helpful
I worked with Jay in the capacity of a tenant while securing our first London flat. I had been looking for about a month, when I found what I believed to be our perfect flat (with an outside agent). We decided to move very quickly, ...
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“As a relocation agent I need to be able to ......”

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Mar 15,2012
Minithumbup
By: 'Mat'
Mar 15,2012
1 people found
this helpful
As a relocation agent I need to be able to trust the agencies I work with. Not only from a professional standpoint but also they are going to be looking after my clients (who are new to London) once the deal is done. From the ...
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“Unfortunately my contract with Martin & Wright was only a year ......”

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Mar 12,2012
Minithumbup
By: 'Shane'
Mar 12,2012
1 people found
this helpful
Unfortunately my contract with Martin & Wright was only a year due to work reasons but a stress free and very professional one it was. All dealings from the viewing stage to any maintenance work required were managed quickly and sufficiently between all three parties. The ...
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“I have used Martin and Wright to let a flat ......”

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Mar 01,2012
Minithumbup
By: 'Adam'
Mar 01,2012
1 people found
this helpful
I have used Martin and Wright to let a flat that I own for nearly five years. They have always provided an excellent service and found good tenants in a short time. As a result, the flat has never been empty. I have found them ...
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“I was very happy with my dealings with Malcolm from ......”

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Feb 28,2012
Minithumbup
By: 'Silvia'
Feb 28,2012
1 people found
this helpful
I was very happy with my dealings with Malcolm from the beginning. He is highly professional but friendly and reassuring at the same time. He was always honest with his advice and kept me well informed every step of the way. He was pro-active in ...
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“Fast and Efficient Service. Good calibre of tenants. Very helpful ......”

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Feb 21,2012
Minithumbup
By: 'Levicsus'
Feb 21,2012
1 people found
this helpful
Fast and Efficient Service. Good calibre of tenants. Very helpful when consulted and took on additional duties which was over and above their remit. I would definitely use this Agent again and I would highly recommend them to any Landlord/lady, tenants, friends and family. ...
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“I've used Martin and Wright in both purchasing and renting ......”

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Feb 16,2012
Minithumbup
By: 'Jay'
Feb 16,2012
1 people found
this helpful
I've used Martin and Wright in both purchasing and renting property. I couldn't have chosen a better agent to work with. They managed everything from start to finish and left me space to get on with my own job. I will definitely use them again ...
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By: Real Jay Hayden
Feb 17, 2012
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This is not written by me Jay Hayden of Martin & Wright! A client has used my name as the display name! But much appreciated!!! ...

“Martin & Wright have performed at the top end of my ......”

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Feb 13,2012
Minithumbup
By: 'Taj'
Feb 13,2012
1 people found
this helpful
Martin & Wright have performed at the top end of my expectations for nearly 4 years now on my 2 rental properties. They have always found quality tenants and achived the market rate on rents. There have been no vacant periods despite changes in tenants at both flats. ...
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“I have dealt with this agent for nearly 7 years after ......”

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Feb 10,2012
Minithumbup
By: 'MazC'
Feb 10,2012
1 people found
this helpful
I have dealt with this agent for nearly 7 years after having a bad experience with a local agent. Jay came in and immediately promised he would get us more rent than what we were achieving (as he was genuinely gobsmacked at how low the rent ...
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“I appointed Martin Wright to let my property even though ......”

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Feb 10,2012
Minithumbup
By: 'Mike'
Feb 10,2012
1 people found
this helpful
I appointed Martin Wright to let my property even though Hendon isn't their main area and within 1 week they showed 18 couples all at the same time and ended up having a bidding war over who wanted to rent my flat. The attention to detail from ...
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“We have loved renting our property out through Martin & Wright. ......”

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Feb 09,2012
Minithumbup
By: 'The'
Feb 09,2012
1 people found
this helpful
We have loved renting our property out through Martin & Wright. The staff are so efficient and really look out for their clients. They've provided tenants for us for many years now and we'll stick with them for many more years to come, especially if Jay ...
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“We rented with Dexters a year ago and experienced lots ......”

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Feb 08,2012
Minithumbdown
By: 'Monro'
Feb 08,2012
88 people found
this helpful
We rented with Dexters a year ago and experienced lots of issues starting from the day we asked for a viewing. First they cancelled viewings a couple of time, then they did not have the keys for the property we have been interested in but ...
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What agent could do to change your mind?
Keep their promise Act in the interest of all participants not only in their own Be more customer focused Be more informative Don't play games
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By: Louise
Feb 16, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“I have rented my property through Dexters for over three ......”

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Feb 08,2012
Minithumbdown
By: 'blobbyw'
Feb 08,2012
87 people found
this helpful
I have rented my property through Dexters for over three years. Their customer service has been dreadful and they have really only acted for tenants or in their own interests rather than mine. When I have raised issues with their service I have had the ...
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By: Goodfellows.
Jul 11, 2012
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Or......You can try another agent who will take you business seriously and provide you with the customer care you deserve. I don't know how some of these agents get away with some of the things they do. Regards Julia Seggie - Goodfellows Estate Agents. ...

“I found Martin and Wright to be extremely easy to ......”

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Feb 07,2012
Minithumbup
By: 'Victoria'
Feb 07,2012
1 people found
this helpful
I found Martin and Wright to be extremely easy to deal in comparison to another estate agency I used in the area. Viewings were conducted efficiently and professionally, and they were able to ask questions you had. Every aspect of dealing with this company was ...
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“We have been using Martin and Wright as a rental ......”

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Feb 06,2012
Minithumbup
By: 'Alexis'
Feb 06,2012
1 people found
this helpful
We have been using Martin and Wright as a rental agent for many years now and we cannot be happier with the service they provide and cannot recommend them highly enough. The entire Martin and Wright team are an absolute pleasure to deal with. We ...
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“I have been very impressed with the service I have ......”

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Feb 02,2012
Minithumbup
By: 'Debbie'
Feb 02,2012
1 people found
this helpful
I have been very impressed with the service I have recieved from Martin & Wright, particularly from Jay, they are extremely professional in every aspect of their work and I as a landlord have no hesitation in recomending them....
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“After struggling with other agencies to find a place to ......”

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Feb 01,2012
Minithumbup
By: 'RJ83'
Feb 01,2012
1 people found
this helpful
After struggling with other agencies to find a place to live. Jay was a great help and managed to find myself and friends a place before we became homeless! The best part about them was their honesty and knowledge of the area. After dealing with ...
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“We have used Martin & Wright for many years. Their service ......”

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Jan 31,2012
Minithumbup
By: 'Peter'
Jan 31,2012
1 people found
this helpful
We have used Martin & Wright for many years. Their service and efficiency has always been superb. We have often recommended them to various friends and colleagues who have always been extremely satisfied. We will have no hesitation to continue using them in the future....
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“I've been using Martin & Wright as a rental agent for ......”

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Jan 30,2012
Minithumbup
By: 'Sarah'
Jan 30,2012
1 people found
this helpful
I've been using Martin & Wright as a rental agent for a number of years now, and have never regretted the decision. I've never had the property be empty, and despite living hundreds of miles away, have never felt I've not known the market in my ...
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“Fantastic agency. Jay is a superb manager, devotong exactly the ......”

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Jan 27,2012
Minithumbup
By: 'Jonathan'
Jan 27,2012
1 people found
this helpful
Fantastic agency. Jay is a superb manager, devotong exactly the right amount of time to the Lanlord's requirements; attentive but not over-attentive. He really puts himself out to provide a great service, even coming to an out-of-hours interview with potential tenants when he had important ...
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“I have been very impressed with the service this agent ......”

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Jan 26,2012
Minithumbup
By: 'Chantal'
Jan 26,2012
0 people found
this helpful
I have been very impressed with the service this agent provides, in particular, Jay Hayden and Susan Whitmore, from a landlord perspective. My tenants also seem very satisfied with the service provided to them. Courteous but most of all helpful. Although only placing agents, they ...
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“Martin and Wright has rented out all of my properties ......”

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Jan 26,2012
Minithumbup
By: 'D'
Jan 26,2012
1 people found
this helpful
Martin and Wright has rented out all of my properties for the past 5 years. Their service has been absolutely excellent - I cannot fault it in any way. Peter and Jay have always managed to let out the properties, in whatever market or time of ...
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“I am a landlord, i am still waiting for my ......”

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Jan 12,2012
Minithumbup
By: 'landlord'
Jan 12,2012
88 people found
this helpful
I am a landlord, i am still waiting for my rent which is owed to me, I am owed 6 months rent and have been paid nothing since my property was rented to the tenants.....
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By: Louise
Jan 17, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“Appalling, Disgraceful , Shambolic are the 3 words i think of connected ......”

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Nov 23,2011
Minithumbdown
By: 'George99'
Nov 23,2011
2 people found
this helpful
Appalling, Disgraceful , Shambolic are the 3 words i think of connected to Square mile. I do not know where to start. Cant possibly list all issues here. A lift broken for 4 months. As the lift was broken for this time and we were on a high ...
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By: Louise
Feb 07, 2012
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Hi, I understand you have now moved out of the property however, I have just read your feedback regarding the service provided by Square Mile. As a tenant of ours you are aware the ownership of Square Mile recently changed hands and I am sorry if you have been unhappy with the service provided in the past. Whilst we might not be able to help on all previous issues, moving forward we are bringing the level of service up to a much higher standard and I am confident that you will see a change in ...

“We've spent last year and a half renting a property ......”

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Nov 22,2011
Minithumbdown
By: 'ygortxu'
Nov 22,2011
3 people found
this helpful
We've spent last year and a half renting a property in East London which is managed by Square Mile and this has been by far the worst experience in 10 years privately renting in London. We've had so many issues in our building during last year ...
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What agent could do to change your mind?
They're a bunch of scammers. Not returning deposits on time, not fixing any maintenance they're responsible for, getting as much money as they can from their tenants and using missleading information with the landlords they operate. Worst tenant experience in 10 years privately renting in London
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By: Louise
Feb 07, 2012
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Hi, I have just read your feedback regarding the service provided by Square Mile. As a tenant of ours you are aware that the ownership of Square Mile recently changed hands and I am sorry if you have been unhappy with the service provided in the past. Whilst we might not be able to help on all previous issues, moving forward we are bringing the level of service up to a much higher standard and I am confident that you will see a change in service levels. I am head of Customer Services at ...

“THE most unprofessional people I have ever had to deal ......”

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Oct 18,2011
Minithumbdown
By: 'anonymous28'
Oct 18,2011
6 people found
this helpful
THE most unprofessional people I have ever had to deal with. Try to take money from you left right and centre- any overpayments? Dont expect to see them again. Not even sure half of our rent was being passed on to the landlord. Do not ...
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What agent could do to change your mind?
did nothing right, nor did they act professionally- If they actually acted as a professional estate agents, did their job properly, answered the phone, treated us with respect, didn't rob money from us unnecessarily..... need i go on to say how much they COULD have done?
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By: Jim
Feb 25, 2012
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We have just been made aware of this website and I would like a opportunity to respond as in my experience there are generally 2 sides toa story... it is somewhat difficult to do so when I have absolutely no idea of what property is being referred to and what the customer's name is...Please call me on 0207 732 7777 Jim Power, Director ...

“Dexters were very professional at first, taking us to see ......”

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Oct 02,2011
Minithumbdown
By: 'Twain'
Oct 02,2011
87 people found
this helpful
Dexters were very professional at first, taking us to see lots of properties - but as soon as we started negotiating, their attitude changed completely. They would take days to come back to us regarding our offers - probably hoping to get a better one. ...
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What agent could do to change your mind?
Honesty would have helped.
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By: Louise
Jan 03, 2012
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“I have had a year tenancy in one of their ......”

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Sep 28,2011
Minithumbdown
By: 'AC'
Sep 28,2011
3 people found
this helpful
I have had a year tenancy in one of their managed properties and have never had a worse experience with any company. There have been so many problems with the property that we ended up writing to the landlord to ask them if they knew. ...
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What agent could do to change your mind?
No - they were truly awful
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By: Louise
Feb 07, 2012
View all comments (2)
Hi, I have just read your feedback regarding the service provided by Square Mile. As a tenant of ours you are aware that the ownership of Square Mile recently changed hands and I am sorry if you have been unhappy with the service provided in the past. Whilst we might not be able to help on all previous issues, moving forward we are bringing the level of service up to a much higher standard and I am confident that you will see a change in service levels. I am head of Customer Services at Sq ...

“Im in my last 2 months and i agreed they can ......”

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Aug 30,2011
Minithumbdown
By: 'Mark'
Aug 30,2011
86 people found
this helpful
Im in my last 2 months and i agreed they can book viewings in the flat. They are harrassing me everyday several times when they want to book a viewing even when i already agreed to another agent but it seems communcation fails hard over there. ...
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“We have had pour property one with Dexters for three ......”

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Aug 22,2011
Minithumbdown
By: 'Kain'
Aug 22,2011
91 people found
this helpful
We have had pour property one with Dexters for three and a half months. They were rubbish! Felt like they were working for the viewers and not us, they were often rude on the phone making us feel like we were a bother and they ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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