Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Jay has been a breath of fresh air from the ......”

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May 01,2012
Minithumbup
By: 'Jamie'
May 01,2012
1 people found
this helpful
Jay has been a breath of fresh air from the moment he called me to offer me his assistance in re-renting my flat - Jay first rang me on Christmas Eve 2 years ago to enquire if I had found new tenants for my flat as ...
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By: Jay Hayden
May 13, 2013
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The famous Christmas Eve call! It's been a pleasure dealing with you Jamie ...

“Comprehensive and attentive staff! As it was my first time ......”

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Apr 30,2012
Minithumbup
By: 'Patricia'
Apr 30,2012
1 people found
this helpful
Comprehensive and attentive staff! As it was my first time renting a property they helped me a lot with any issues i had. Would recommend them if you are looking to rent or buy property in London. Jay is very helpful and friendly and Sue ...
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By: Jay Hayden
May 13, 2013
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Thank you for your great feedback Patricia ...

“Just taken a flat through Martin & Wright and have to ......”

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Apr 30,2012
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By: 'happytenant12'
Apr 30,2012
1 people found
this helpful
Just taken a flat through Martin & Wright and have to say how helpful and attentive they were to my needs and search. Very happy to have dealt with Chloe who was so friendly and always there to help....
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By: Chloe
May 13, 2013
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Thank you so much for your feedback it is greatly appreciated. ...

“Chloe initially took me out to see an array of ......”

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Apr 29,2012
Minithumbup
By: 'Rainbow'
Apr 29,2012
1 people found
this helpful
Chloe initially took me out to see an array of studios and organised my offer on the one I wanted. Jay was on hand to answer any further questions I had without complication. Nice friendly company to deal with....
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By: Chloe Martin
Nov 28, 2013
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Thank you - Good Luck ...

“Very committed and efficient staff members. Attend well to the ......”

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Apr 27,2012
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By: 'KVR'
Apr 27,2012
1 people found
this helpful
Very committed and efficient staff members. Attend well to the needs of tenant. Attention to details. Advised well on all issues related to renting apartments in these parts since i am new to the country....
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“Oliver was attentive and friendly in understanding my needs in ......”

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Apr 26,2012
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By: 'James'
Apr 26,2012
1 people found
this helpful
Oliver was attentive and friendly in understanding my needs in finding a tenancy by bringing me around and explaining each property carefully. Danuta assisted in settling the tenancy with great professionalism and sorted it all out in a timely manner, with feedback where necessary....
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“Mr Hayden was extremely helpful in finding us the right ......”

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Apr 26,2012
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By: 'Lee'
Apr 26,2012
1 people found
this helpful
Mr Hayden was extremely helpful in finding us the right property. He made a very stressful matter made easy. They offered honest and professional guidance. I am more than happy to recommend Mr Hayden and Martin & Write to anybody i know....
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By: Jay Hayden
May 13, 2013
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Thanks Lee - pleased we could be of help ...

“Reiff and Co have used this agent for many of ......”

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Apr 25,2012
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By: 'Reiff'
Apr 25,2012
2 people found
this helpful
Reiff and Co have used this agent for many of our residential properties that we rent out in the North West London Area. we have found them to be processional, polite and affective. we would be happy to recommend them to any other managing agents ...
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“Jay is the most efficient agent. Whenever we have a ......”

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Apr 23,2012
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By: 'Denise'
Apr 23,2012
1 people found
this helpful
Jay is the most efficient agent. Whenever we have a property becomming available he invariably finds a new tenant so we have few voids. He knows the type of tenant we want and he advises on price and market forces. His office deals competantly with ...
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By: Jay Hayden
May 13, 2013
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Thank you for the great review Denise. Always a pleasure dealing with you ...

“I moved into a property on a 15 month tennancy and ......”

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Apr 23,2012
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Apiwat (andy)
By: 'kam_66'
Apr 23,2012
2 people found
this helpful
I moved into a property on a 15 month tennancy and i walked in the flat and regretted it within 30 seconds. I received no inventory prior to moving in (they say its usual practice to send inventory's after the tenant has moved in which is the ...
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What agent could do to change your mind?
They could've been more informative up front to avoid the issue in the first place and now the issue has happened they could try to find some kind of resolution that would not hit my poscket when it was their lack of information.
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By: kam_66
May 15, 2012
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I would like to follow up my above comment. I enterted into a dispute with the esate agents regarding all the excess and unwanted belongings in the property and after some back and forths, we were able to come to a satisfactory conclusion. They have recently been taken over by Thamesview who I have found to be helpful and sympathetic to customer grievances and are working hard to improve the reputation of Square Mile Property Management and I think they are working well towards achieving th ...

“I have used Martin & Wright for many years. I have ......”

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Apr 20,2012
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By: 'D.'
Apr 20,2012
1 people found
this helpful
I have used Martin & Wright for many years. I have several properties in London and they (through my choice) are the only Agents I do feel 100% confident in using. Martin & Wright simply always go "beyond the call of duty" whatever my query or request. They ...
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By: Jay Hayden
May 13, 2013
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Thanks Debra. Pleased you have total confidence in us :) ...

“Jay acted for me and my business partner while we ......”

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Apr 18,2012
Minithumbup
By: 'Martin'
Apr 18,2012
1 people found
this helpful
Jay acted for me and my business partner while we were abroad, and wanted to let out our flat. He facilitated the letting of the flat, for an excellent rental income, in a very hassle-free manner. He also helped in organising contractors to redecorate the ...
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By: Jay Hayden
May 13, 2013
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Thank you for the positive feedback Martin ...

“I was new to the area and needed a property ......”

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Apr 18,2012
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By: 'Barbara'
Apr 18,2012
1 people found
this helpful
I was new to the area and needed a property urgently. I dealt with both Oli and Jay and found them both to be extremely professional and very helpful. They only showed me properties within the price range I was looking and did not try ...
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By: Jay Hayden
May 13, 2013
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Thank you for your review Barbara. Our aim is to always make it as simple as possible ...

“I have been using Martin & Wright as my agents for ......”

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Apr 17,2012
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By: 'Dave'
Apr 17,2012
1 people found
this helpful
I have been using Martin & Wright as my agents for the last 10 years and have always found them helpful and courteous. They have always been honest with the conditions of the market at the time of renting my properties. As a professional Landlord I find ...
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By: Jay Hayden
May 13, 2013
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Thank you Mr Yellon! ...

“Sophie was excellent; very helpful when we were looking for ......”

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Apr 17,2012
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By: 'matt'
Apr 17,2012
2 people found
this helpful
Sophie was excellent; very helpful when we were looking for properties. She listened to what we wanted and adapted the flats she showed us accordingly. She was polite helpful and friendly and committed to find us a suitable flat. She did not harass and bother ...
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“Jay was very professional. Once our offer was approved the ......”

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Apr 16,2012
Minithumbup
By: 'Mirit'
Apr 16,2012
1 people found
this helpful
Jay was very professional. Once our offer was approved the paperwork, reference process and payment want effeminately and quickly. Jay was kind and client orientated. Any issue raised was answered and followed up. Jay was always available and made the stressful process of lettings a ...
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“Very helpful agency, found us a number of viewings in ......”

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Apr 16,2012
Minithumbup
By: 'joeallen'
Apr 16,2012
1 people found
this helpful
Very helpful agency, found us a number of viewings in our area very quickly where other agents claimed there was a lack of properties generally in our area. Sophie and Jay were great to deal with and on our experience, I would recommend the agency ...
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“Jay Hayden of Martin & Wright made my renting a property ......”

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Apr 13,2012
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By: 'Vivien'
Apr 13,2012
1 people found
this helpful
Jay Hayden of Martin & Wright made my renting a property from them such a pleasant experience, from the first time I stepped into the office I was made to feel at ease. My requirements were taken into account and I was offered numerous properties for ...
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“I have been using Martin & Wright exclusively for 10 years, initially ......”

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Apr 12,2012
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By: 'Jonathan'
Apr 12,2012
1 people found
this helpful
I have been using Martin & Wright exclusively for 10 years, initially as a tenant, then as a landlord and finally as a seller. I have always experienced exceptional service from them. The difference between Martin & Wright and other agents is the level of personal attention you ...
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“I have used Peter JAmes twice - once to sell ......”

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Apr 11,2012
Minithumbup
By: 'haley'
Apr 11,2012
0 people found
this helpful
I have used Peter JAmes twice - once to sell a property and the other to let a property. I found them excellent and was extremely happy with the results. The one property was let within two weeks and the other sold within a month ...
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“I have had an outstanding experience with Martin and Wright. ......”

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Apr 10,2012
Minithumbup
By: 'Brooke'
Apr 10,2012
1 people found
this helpful
I have had an outstanding experience with Martin and Wright. Nothing is too much trouble, they are efficient and helpful. Both Jay and Susan have worked tirelessly in securing me new tenants, they have responded immediately to my many emails. They have taken the time ...
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“The agency arranged a flat for me when I was ......”

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Apr 02,2012
Minithumbup
By: 'Sheila'
Apr 02,2012
1 people found
this helpful
The agency arranged a flat for me when I was in awkward circumstances and I'm very grateful for that. They also recommended my present landlord who has turned out to be excellent and negotiated a new mattress with that landlord. Every one of the employees ...
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“I initially appointed Foxtons to rent my property as they ......”

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Apr 02,2012
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By: 'Charlotte'
Apr 02,2012
1 people found
this helpful
I initially appointed Foxtons to rent my property as they valuated the largest rental income which to me and I think most landlords is ultimately the most important aspect of renting a property. However they were absolutely horrendous to deal with and the extra additional ...
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“I usually loathe dealing with estate agents with the hard ......”

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Mar 28,2012
Minithumbup
By: 'Saira'
Mar 28,2012
1 people found
this helpful
I usually loathe dealing with estate agents with the hard sell and persistent calls. Jay was definitely dogged in his approach to secure my property but he listened to everything I wanted to say in how I wanted things handled and I was impressed that ...
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“Just had a very unhelpful telephone conversation with a female ......”

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Mar 28,2012
Minithumbdown
By: 'Art'
Mar 28,2012
90 people found
this helpful
Just had a very unhelpful telephone conversation with a female staff, who curtly informed me that the property I inquired via email (no reply to the email) has been sold. No explanation as to why the property is still on the market and she did ...
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By: Louise
Apr 05, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“I was referred by a friend to Martin & Wright and ......”

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Mar 27,2012
Minithumbup
By: 'Adam'
Mar 27,2012
1 people found
this helpful
I was referred by a friend to Martin & Wright and found them particularly helpful in the letting of my flat. Despite my property being outside of West Hampstead, they were accomodating and keen to establish a relationship. The pictures taken of my property were great, ...
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“We approched Dexters for rental properties in Chiswick, they were ......”

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Mar 23,2012
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Kamil
By: 'ResponsibleTenant'
Mar 23,2012
95 people found
this helpful
We approched Dexters for rental properties in Chiswick, they were ever so kind to show us a few, we saw one we liked. After being told by the agent that we could have this flat unfurnished, we put down a holding deposit that same day. ...
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What agent could do to change your mind?
They could have been honest with the terms of the tenancy .
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By: Louise
Apr 05, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“Martin and Wright helped us to secure our property after ......”

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Mar 23,2012
Minithumbup
By: 'GemmaM'
Mar 23,2012
1 people found
this helpful
Martin and Wright helped us to secure our property after only a few hours of it coming onto the market. They were prompt and most importantly honest. Their admin team didnt push too hard for our references so we didnt feel under too much pressure ...
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“As locals in Twickenham, we approached Dexters with regards to ......”

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Mar 21,2012
Minithumbdown
By: 'Local'
Mar 21,2012
89 people found
this helpful
As locals in Twickenham, we approached Dexters with regards to the letting of our house. We bought into their sales pitch with promises of a buoyant market, Landlords receiving asking rents and masses of applicants registered - what a mistake! Two weeks into the marketing, ...
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By: Louise
Apr 05, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“I read the poor reviews yet went ahead with the ......”

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Mar 20,2012
Minithumbdown
By: 'unhappyrenter'
Mar 20,2012
93 people found
this helpful
I read the poor reviews yet went ahead with the agreement. HUGE MISTAKE!! I wish I had listened to everyones views! From the start our flat had problems. As soon as they have your money, don't expect to hear from them again! Our flat wasn't ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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