Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“I found Chloe to be very helpful and accommodating when ......”

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Jun 13,2012
Minithumbup
By: 'Lou'
Jun 13,2012
1 people found
this helpful
I found Chloe to be very helpful and accommodating when searching for a suitable flat. She had all the relevant info we wanted when viewing flats and was proactive and patient as we worked through paperwork etc. I would use Martin and Wright again....
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By: Chloe
May 13, 2013
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Thank you so much Lou for your feedback - Best of Luck ...

“Punctual, knowledgeable and friendly staff. Promptly marketed property and found ......”

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Jun 11,2012
Minithumbup
By: 'T'
Jun 11,2012
1 people found
this helpful
Punctual, knowledgeable and friendly staff. Promptly marketed property and found tenant within 24 hours of being instructed. Helpful during tenancy agreement process....
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“This was the first time that I have used an ......”

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Jun 11,2012
Minithumbup
By: 'Anna'
Jun 11,2012
1 people found
this helpful
This was the first time that I have used an estate agent to let my property. Martin & Wright Estate Agents have provided an excellent service throughout the letting process. The agent visited the property, discussed the type of tenant who would be most suitable for ...
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By: Jay Hayden
May 13, 2013
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Thank you for your recommendation. Pleased we could be of help ...

“Forced into "rent collection" service I did not want or ......”

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Jun 10,2012
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By: 'waiting'
Jun 10,2012
93 people found
this helpful
Forced into "rent collection" service I did not want or need for rental income and 2 weeks after tenants moving in Dexters still have not released first month's rent to me. This is despite several phone calls and being promised this is being looked into. Wonder ...
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What agent could do to change your mind?
would be nice to receive the rent my tenants paid me to live in my property. they cannot be giving out keys to strangers!
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By: Louise
Jul 03, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“I have rented my apartment through Martin & Wright for the ......”

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Jun 10,2012
Minithumbup
By: 'Andrew'
Jun 10,2012
1 people found
this helpful
I have rented my apartment through Martin & Wright for the past 5 years since moving overseas. They have provided a consistent professional service, and more importantly have sourced replacement tenants within days, thus ensuring the property has been constantly rented. All documentation is handled throughly and ...
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By: Jay Hayden
May 13, 2013
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Thanks Andrew. Always good to hear that we're the best you've dealt and we aim for that to continue ...

“For over 5 months now, they are owing me rent and ......”

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Jun 08,2012
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Charles
By: 'Ladi'
Jun 08,2012
6 people found
this helpful
For over 5 months now, they are owing me rent and have refused to contact me with no explanation...
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What agent could do to change your mind?
They should at least repond to my phone calls or email request fro an explanation.
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“I have used Martin and Wright for several years for ......”

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Jun 08,2012
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By: 'Taj'
Jun 08,2012
1 people found
this helpful
I have used Martin and Wright for several years for all my properties in the area. I have found them to be proactive in dealing with clients and instructions, they have always met my best interests and needs and have always found good quality tenants ...
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By: Jay Hayden
May 13, 2013
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Thanks Taj. We've enjoyed dealing with you and aim for this to continue ...

“I have dealt with Jay at Martin and Wright for ......”

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Jun 07,2012
Minithumbup
By: 'tonyp'
Jun 07,2012
1 people found
this helpful
I have dealt with Jay at Martin and Wright for a few years now and I have always found him, and the other staff at Martin and Wright, efficient, courteous, proactive and always on top of their jobs. Their letting process appears very effective, particularly ...
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By: Jay Hayden
May 13, 2013
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Thanks Tony. It's reassuring dealing with a landlord that takes care in looking after tenants ...

“Martin and Wright may not be the best known agent ......”

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Jun 06,2012
Minithumbup
By: 'Joe'
Jun 06,2012
1 people found
this helpful
Martin and Wright may not be the best known agent in West Hampstead but they have a professionalism that is rare in agents. I remember one occasion where Jay helped me to renegotiate an AST, he fought my corner pretty well telling the tenants they ...
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By: Jay Hayden
May 13, 2013
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Thank you for the feedback Joe. We will always advise accordingly ...

“I have been letting my property through Jay at Martin & ......”

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Jun 05,2012
Minithumbup
By: 'Nicki'
Jun 05,2012
1 people found
this helpful
I have been letting my property through Jay at Martin & Wright for over 4 years and have not had a single period of unoccupancy and always with good and reliable tenants. Jay has always been approachable, professional and extremely helpful. I would highly recommend using this ...
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By: Jay Hayden
May 13, 2013
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Thank you for the positive review Nicki. Always delighted to help you out ...

“As an amateur landlord I have found the support and ......”

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Jun 04,2012
Minithumbup
By: 'Warren'
Jun 04,2012
1 people found
this helpful
As an amateur landlord I have found the support and service I receive from Martin and Right invaluable. They put up with all of my requests with courtesy and efficiency. Highly recommended for the area of West Hampstead....
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By: Jay Hayden
May 13, 2013
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Our pleasure Warren ...

“I have worked with other agencies in the past and ......”

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May 28,2012
Minithumbup
By: 'Mr'
May 28,2012
1 people found
this helpful
I have worked with other agencies in the past and Martin & Wright have been quite exceptional in their effiiency and helpfulness when dealing with them. They have deinately earned "highly recommended"....
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“Having a bad experience with a certain large London agency (......”

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May 25,2012
Minithumbdown
By: 'John'
May 25,2012
7 people found
this helpful
Having a bad experience with a certain large London agency (I have never expected). Benham & Reeves a rude estate agent in entire UK, I have ever met and a poor customer care service. They charge lot of hidden and unnecessary costs, totally unprofessional and give ...
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What agent could do to change your mind?
Completely unprofessional
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By: Victim
Aug 14, 2018
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The most terrible agency in London - we made the appointment to view the apartment at 11am but when we arrived there on time we didn't see them. We called them and we were told they hadn't got the key to the apartment (they let clients wait rather than notify the clients in advance) - but I took only half-a-day leave from work as I had thought we could have viewed the apartment at 11am! Then we waited for them until almost 1pm to see the apartment! What was most disgusting from them is after we ...

“I have always found Jay most helpful and efficient when ......”

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May 25,2012
Minithumbup
By: 'Debra'
May 25,2012
1 people found
this helpful
I have always found Jay most helpful and efficient when dealing with the letting of my property. All calls are responded to quickly and requests dealt with promptly....
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By: Jay Hayden
May 13, 2013
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Thank you for your feedback Debra ...

“Jay was very professional and helpful in finding tenants and ......”

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May 23,2012
Minithumbup
By: 'Krishan'
May 23,2012
1 people found
this helpful
Jay was very professional and helpful in finding tenants and negotiating the rental amount with them. Peter was also helpful on the contract details. Finally, Sue Roberts & Sue Whitmore are very efficient with logistics and arranging things with tenants and certificates etc. I'm also renting ...
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By: Jay Hayden
May 13, 2013
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Thanks Krishan. It's been great to have dealt with you as a landlord and as a tenant. ...

“Absolutely useless. Supposed to have had a window in our ......”

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May 20,2012
Minithumbdown
By: 'Ross'
May 20,2012
6 people found
this helpful
Absolutely useless. Supposed to have had a window in our flat replaced weeks ago, have done nothing and completely uncommunicative....
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What agent could do to change your mind?
Fix our window
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“Jay has always been extremely helpful in find tenants and ......”

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May 19,2012
Minithumbup
By: 'SharonG'
May 19,2012
1 people found
this helpful
Jay has always been extremely helpful in find tenants and in responding to my questions throughout the tenancies. He is efficient in dealing with the paperwork and responding to telephone calls and emails....
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By: Jay Hayden
May 13, 2013
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Our pleasure Sharon ...

“The agent in general did not have the answer to ......”

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May 19,2012
Minithumbdown
By: 'Charlotte'
May 19,2012
88 people found
this helpful
The agent in general did not have the answer to my questions and weren't very interested in finding out the answers. In the end I phoned the freeholder myself to get the required information. When I put an offer in and didn't increase it I ...
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By: Louise
Jul 03, 2012
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“My agent was Oliver Price.We went to view a ......”

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May 18,2012
Minithumbup
By: 'Michael'
May 18,2012
1 people found
this helpful
My agent was Oliver Price. We went to view a property last weekend and we weren;t sure on this particular one but Oliver went out of his way to drive us to a flat he highly recommended that had just come back on the ...
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“This is the second time we've used Martin and Wright. ......”

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May 16,2012
Minithumbup
By: 'sarah'
May 16,2012
1 people found
this helpful
This is the second time we've used Martin and Wright. Jay is very familiar with the West Hampstead market and understood exactly what we were looking for. We made an offer on the first flat he showed us and moved in the following week!...
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By: Jay Hayden
May 13, 2013
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Our pleasure Sarah - both times! ...

“Jay was without question, a pleasure to deal with whilst ......”

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May 15,2012
Minithumbup
By: 'Oliver'
May 15,2012
2 people found
this helpful
Jay was without question, a pleasure to deal with whilst securing my first property to rent. He listened to my requirements, and sourced me relevant properties to view, going the extra mile to show me some outside of office hours, which was greatly appreciated. Always ...
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By: Jay Hayden
May 13, 2013
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Thanks Oliver. Pleased to be of service ...

“Although the property found is in a great location, it ......”

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May 13,2012
Minithumbdown
By: 'Helen'
May 13,2012
2 people found
this helpful
Although the property found is in a great location, it took 6 months for our place to be ready. We were promised the place was ready the day we would move in. We had builders coming in and out the first 6 months we lived at our ...
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What agent could do to change your mind?
Refer to above. Be honest about the situation.
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By: Martin & Wright
May 20, 2012
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this is an unfair comment seeing as firstly we werent managing the flat and secondly the problems could not be perceived by us or even the landlord. This tenant has just renewed the contract for the 2nd time! ...

“Jay has been highly professional and very supportive throughout. From ......”

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May 11,2012
Minithumbup
By: 'Lilianne'
May 11,2012
2 people found
this helpful
Jay has been highly professional and very supportive throughout. From the beginning, he made me feel confident that I was in good hands and that he was looking out for my interests as much as the landlord's. Jay explained the terms and requirements of the ...
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By: Jay Hayden
May 13, 2013
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Thanks Lilianne. It was a pleasure organising your tenancy ...

“i have used the team at m&w for over 5 ......”

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May 11,2012
Minithumbup
By: 'SRT'
May 11,2012
1 people found
this helpful
i have used the team at m&w for over 5 years and find their service overall to be very good, helpful and professional. when issues arise they are always quick to offer their help and find appropraite solutions. I highly recommend them....
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By: Jay Hayden
May 13, 2013
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Thanks Stephen. Always a pleasure letting your flats ...

“I found Jay to be helpful and efficient. He was ......”

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May 10,2012
Minithumbup
By: 'Amer'
May 10,2012
1 people found
this helpful
I found Jay to be helpful and efficient. He was quick to locate an excellent tenant and conclude an agreement. I wouldnt hesitate to recommend him and will be using his services again...
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By: Jay Hayden
May 13, 2013
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Thanks Amer. After the last experience you had I'm pleased we took over and gave Agents a good name :) ...

“We have a number of local properties all of which ......”

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May 09,2012
Minithumbup
By: 'Martin'
May 09,2012
1 people found
this helpful
We have a number of local properties all of which we have used Jay from Martin and Wright to find us tenants. Martin and Wright operate very efficiently and effectively. They go the extra mile to find the right tenant. The staff are courteous and ...
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By: Jay Hayden
May 13, 2013
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Thank you for your excellent feedback. Pleased to hear that we're doing the job the way it should be done! ...

“When I first began my flat hunt several weeks ago, ......”

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May 04,2012
Minithumbup
By: 'UHA'
May 04,2012
1 people found
this helpful
When I first began my flat hunt several weeks ago, Martin Wright was the first company I approached. A friend of mine living in the area described them as being the agency "with the hidden gems". I called to view a property that I had ...
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“It was a real pleasure to work with Jay and ......”

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May 03,2012
Minithumbup
By: 'Kim'
May 03,2012
1 people found
this helpful
It was a real pleasure to work with Jay and the administative staff at Martin & Wright. Jay understood exactly what kind of property I was after and helped me find it in no time. He also helped me with the paperwork and kept his promise ...
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By: Jay Hayden
May 13, 2013
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It was a pleasure finding you a flat Kim. If only all tenants looked after their properties the way you have done :) ...

“Amazing!! Found me a gorgeous place in a very good ......”

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May 02,2012
Minithumbup
By: 'Maria'
May 02,2012
1 people found
this helpful
Amazing!! Found me a gorgeous place in a very good price, in a lovely area!!Very helpful with the screening process and helped me when I needed them while staying in the place. Helped me throughout my tenancy and responded to my enquiries ASAP! Certainly ...
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By: Jay Hayden
May 13, 2013
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Thanks Maria. It really is a gorgeous place you got :) ...

“Over the past few months I have dealt with a ......”

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May 01,2012
Minithumbup
By: 'Terrie'
May 01,2012
6 people found
this helpful
Over the past few months I have dealt with a number of letting agents while looking to rent a property, which can be a headache, but I have found the staff at Martin & Wright very helpful and easy to deal with, as well as being ...
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By: Jay Hayden
May 13, 2013
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Our pleasure guys. Hope you're enjoying the flat ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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