82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
show more
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jul 03,2012
Jul 03,2012
1
people found
this helpful
this helpful
Martin & Wright found tenants to move into my flat ... they came round and gave me advice on any improvements I needed to make. They secured me a good rental price. They dealt with all paperwork including references and inventory. They held keys and so were ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2012
Jul 03,2012
1
people found
this helpful
this helpful
Initial phases all went really well; later stages slightly more difficult to manage e.g. contract changes/no contract on move in date; still no visibility of utility providers; gas checks not done before move in.
Overall we were happy with the service....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 30,2012
Jun 30,2012
1
people found
this helpful
this helpful
Martin & Wright have looked after my properties for about 6 years now and i can honestly say ive had no problems since our relationship began. Jay is ultimately responsible for finding me good reliable tenants, and Sue is responsible for managing them which is always done ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thanks Stacey. We're honoured you have enough trust in us to look after your flats ...
Jun 29,2012
Jun 29,2012
1
people found
this helpful
this helpful
I have let my flat through Martin and Wright for the past eight years and have dealt with both Jay and Peter. They have been extremely professional at all times and have provided me with excellent tenants. Jay organises everything that I request including cleaning ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for your kind review Lucy. It's also reassuring that we deal with a landlady like yourself that looks after her tenants ...
Jun 28,2012
Jun 28,2012
1
people found
this helpful
this helpful
I have nothing but praise for this agency who have always assisted us in finding suitable tenants for our properties.
The staff are friendly, helpful, honest and confident in their capabilities. They know exactly what our needs and requirements are and always try their utmost ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thanks Martine. It's a pleasure dealing with the portfolio of properties you look after ...
Jun 27,2012
Jun 27,2012
1
people found
this helpful
this helpful
Martin & Wright have taken over the letting & management of our building in West Hampstead and have always dealt with things in efficient and responsive manner. Jay has taken his time to ensure that the tenants have been suitable at a strong market price. I thoroughly ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you Susan. It's been our pleasure ...
Jun 26,2012
Jun 26,2012
2
people found
this helpful
this helpful
We used Martin and Wright as a sole agents for our flat in West Hampstead after a recommendation from a friend. It was the best thing we ever did to find tenants for our property!
They have given us a very personal service, all of ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for your kind words Sam. Look forward to future business with you ...
Jun 26,2012
Jun 26,2012
1
people found
this helpful
this helpful
I have been letting properties in North West London for many years during which time i have used a number of well known agents. Since being introduced to Martin & Wright they have performed excellently for me on all occasions. They have a broad knowledge of ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2012
Jun 25,2012
2
people found
this helpful
this helpful
Martin & Wright have provided a consistently excellent service. They have a good knowledge of the local market and have found tenants quickly and efficiently. The changeover between tenants was handled well and the team are always helpful and prompt to respond to any queries....
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for the kind review. Look forward to helping again in the future ...
Jun 25,2012
Jun 25,2012
2
people found
this helpful
this helpful
I had previously had bad experiences with estate agents so was nervous about working with another agency. However this was totally eradicated after working with the amazing team.
We found the flat and loved it - Jay was incredibly attentive and helpful as we went ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for a great review Sarah. Our experience has enabled us to give the best possible service ...
Jun 25,2012
Jun 25,2012
1
people found
this helpful
this helpful
I own a building which has 20 rental units in it.
I deal on an everyday basis with Jay and with Susan and I have found them to be excellent in their professional dealings. Jay is quick in finding tenants for my units - when they ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thanks Vas. It's a pleasure dealing with such a responsive landlord with a wonderful portfolio ...
Jun 25,2012
Jun 25,2012
1
people found
this helpful
this helpful
I have been renting out my flat for several years and I have found them to be trustworthy, transparent and very professional in all dealings I have had with them....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2012
Jun 25,2012
1
people found
this helpful
this helpful
My first contact with Martin & wright was in 2006 and it came by chance after I was let down by two other local agents.
I have dealt with almost all of their current and previous employees and have found them all to be very professional, responsive (...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for a great review Medi. We strive to perform as best we can, but I don't think Mill Hill is an option at the moment :) ...
Jun 24,2012
Jun 24,2012
1
people found
this helpful
this helpful
Jay Hayden was very proactive in helping us to find the flat. He let us know straight away when a flat came on the market in the road we liked best and unlike other agents we had registered with did not bombard us with information ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for your feedback Helen. Bulk viewings can be difficult especially when someone wants the flat there & then. Sometimes when a flat has a lot of enquiries we try to time manage ourselves by doing a bulk viewing which can sometimes come across less personable. ...
Jun 24,2012
Jun 24,2012
1
people found
this helpful
this helpful
Provided an excellent service from start to finish. My wife and I are emigrating to Australia and wanted to ensure our place in West Hampstead would be let by good tenants and then managed by an agent we could trust. Jay came and met us ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for a great review Grant. It's a lovely little cottage in Cricklewood so I knew we'd find decent tenants ...
Jun 22,2012
Jun 22,2012
1
people found
this helpful
this helpful
Jay was one of the most efficient people I have ever had the pleasure of dealing with.
He was great in finding me a tenant and putting the contract in place and I would recommend him to everyone....
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for your kind words Elaine. We strive to perform ...
Jun 21,2012
Jun 21,2012
1
people found
this helpful
this helpful
My brother and I had a very good experience dealing with Martin & Wright. We had never rented a flat in the UK before and we needed to find a property urgently. Chloe helped us to find a place within a couple of days, and Jay ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 28, 2013
View all comments
(2)
I am so pleased I was able to help, best of luck to both of you. ...
Jun 21,2012
Jun 21,2012
1
people found
this helpful
this helpful
Martin & Wright let and manage about 30 properties for me and meet my high expectations with outstanding results! Worth every penny and more! Cheers guys...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for your business & feedback - it's most appreciated ...
Jun 21,2012
Jun 21,2012
1
people found
this helpful
this helpful
Dealing with Jay, from Martin & Wright was an absolute pleasure.
Jay made the process as easy and stress-free as he could, and we were so appreciative.
Any questions or concerns we had around the lease or the property were addressed promptly, and the estate agents ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
It was a pleasure dealing with you too. Hope everything is good at the flat ...
Jun 21,2012
Jun 21,2012
2
people found
this helpful
this helpful
They were trying to let the property I was moving out of - and upon EXPLICIT instruction that they could NOT go to the property even though they had keys (as they reminded me on the call), they came anyway and I caught them in ...
read full review
read full review
What agent could do to change your mind?
See my comments above - they are not trustworthy at-all!Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jul 03, 2012
View all comments
(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by Square Mile I am head of Customer Services here at Square Mile and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you.
I will look forward to hearing from you.
Louise ...
Jun 20,2012
Jun 20,2012
1
people found
this helpful
this helpful
Following a misunderstanding with the former tenant of the property Peter and Jay went above and beyond to ensure our move in happened smoothly. They last minute organised a lease form and were very understanding of our situation. Following the move in we have contacted ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Our pleasure Lisa. Hope everything is good at the flat ...
Jun 20,2012
Jun 20,2012
1
people found
this helpful
this helpful
I have always found M&W responsive to our needs. They have found good tenants and they do their due diligence very well. The whole office is run very well and in a word, a slick operation....
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for the positive feedback Nial! ...
Jun 19,2012
Jun 19,2012
1
people found
this helpful
this helpful
I have rented in London for a kong time and this the best agent I have come across. They are very friendly, reliable, efficient and fair. Highly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thanks Nina. We highly recommend you as a tenant! ...
Jun 18,2012
Jun 18,2012
1
people found
this helpful
this helpful
I work for Atlantic Relocation and I worked with Martin and Wright with one of my corporate clients. I have been very impressed with their service delivery and attention to detail. They have made this offer and subsequent deal very smooth and stress free - ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for the review Beverley. Keep pushing your clients our way! :) ...
Jun 18,2012
Jun 18,2012
1
people found
this helpful
this helpful
excellent service from start to finish, went beyond the call of duty to get the deal done!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 15,2012
Jun 15,2012
1
people found
this helpful
this helpful
The property management company I work for has been using Martin & Wright for many years. I personally have been working with them for 6 years and I honestly cannot recommend them enough. For want of a better description, they just have that 'hunger' - the drive ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for a great review Fatima. We thoroughly enjoy dealing with you and the portfolio you manage ...
Jun 15,2012
Jun 15,2012
1
people found
this helpful
this helpful
Jay was fantastic from the outset. He contacted me speculatively in the first instance when my Flat was advertised to let with other Agents and had already been let. He called me again a year later when it was at renewal stage and when it ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for your recommendation Tracy. It's a truly stunning apartment and it's been our pleasure to find you tenants ...
Jun 15,2012
Jun 15,2012
1
people found
this helpful
this helpful
We let our flat through Martin & Wright on West End Lane after they were recommended to us by a friend.
Jay, our lettings agent was really helpful, honest and efficient. We have since stayed in touch with the team who have been happy to advise ...
read full review
read full review
Was this helpful?
Yes
Yes
May 12, 2013
View all comments
(1)
Thank you for your review Jo. It's been a pleasure dealing with a landlady as lovely as yourself and we have even since sold the apartment :) ...
Jun 14,2012
Jun 14,2012
1
people found
this helpful
this helpful
After days of searching, Jay at Martin & Wright found us the place we were looking for on our first visit. Jay has an excellent knowledge of the West Hampstead and South Hampstead areas and was able to identify properties that met our criteria without dragging ...
read full review
read full review
Was this helpful?
Yes
Yes
May 13, 2013
View all comments
(1)
Thank you for your feedback Sam. The 2nd flat I have found for you and both times you were a pleasure to deal with ...
Jun 13,2012
Jun 13,2012
1
people found
this helpful
this helpful
Very quick to find new tenants and made the change over process simple.
Prompt and efficient service in responding to queries and addressing any questions.
Willing to help with maintenance issues and provide good advice when required.
Good value for money....
read full review
read full review
Was this helpful?
Yes
Yes
May 13, 2013
View all comments
(1)
Thank you for the positive feedback ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
