82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
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Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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“Couldn't have done anymore. Prompt with reminders, efficient with correspondence, ......”
Aug 10,2012
Aug 10,2012
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Couldn't have done anymore. Prompt with reminders, efficient with correspondence, very friendly on the phone, and always happy to help. All in all, perfect for young renters in London....
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Aug 09,2012
Aug 09,2012
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I was very happy with the service received from Martin & Wright, from the initial negotiations about the weekly rent through to the handing over of the keys. Both Sue and Jay went out of their way to make sure everything went as smoothly as possible ...
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May 12, 2013
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Thank you for the kind review Daniel. We do indeed strive to keep all parties happy ...
Aug 06,2012
Aug 06,2012
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I would highly recommend Martin & Wright to anyone who is looking for a property in North West London.
As a team they are professional from start to finish, whether that be the agent who helps you find your perfect property or the team behind the ...
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May 12, 2013
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Thanks Paola. Hopefully we will find you & Adam your next place :) ...
Aug 04,2012
Aug 04,2012
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I have nothing but praise for Jay and Peter who have always gone above and beyond to ensure that the letting and management of my properties are dealt with as easy and as smoothly as possible. Friendly nice guys that are a total pleasure to ...
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May 12, 2013
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Thank you for your review. We strive to separate ourselves from our competition. Pleased we can be of service ...
Aug 03,2012
Aug 03,2012
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We have been surprised at the detailed attention and efforts this company has made to manage our property. We live abroad at the moment and having them manage our home has been a great relief. They have also been very good at getting tenants which ...
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May 12, 2013
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Thank you for your positive comments Lilian, pleased to hear you're happy with our service and can rely on us ...
Aug 02,2012
Aug 02,2012
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Peter managed the renewal for me in the absence of another staff member who would usually do that.
He was professional, efficient and helpful. The work was done, as always, quickly but carefully which has not been my experience with other companies....
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Aug 02,2012
Aug 02,2012
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Jay has been courteous and effiecent and explained everthing very well during the process of my son Alexander Blair renting a flat from you. This made the whole process painless when it can often be stressful....
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May 12, 2013
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Thank you for your positive feedback Lynne. Pleased to hear we made it stress-free for you ...
“Pleasant to deal with, responsive, pro-active, straight-talking. An independent agency ......”
Aug 02,2012
Aug 02,2012
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Pleasant to deal with, responsive, pro-active, straight-talking. An independent agency that makes a refreshing change from some of the more abrasive agencies in the area....
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May 12, 2013
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Thank you for the review - has been our pleasure ...
Aug 02,2012
Aug 02,2012
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Jay and Chloe were very helpful in turning around the forms, patient with minor delays at our end, and gave a warm welcome when we arrived.
My only criticism is that estate agents (in general) seem able to provide very little information about the property ...
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Nov 28, 2013
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Thank you for your review. It is greatly appreciated Anna. ...
Aug 02,2012
Aug 02,2012
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From the very start of my search and selection of the flat the staff were most helpful. All was set timely and effectively.
During my tennancy I have had no problems to report and whenever taccess to the property is needed (for maintenance check-ups or ...
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Aug 01,2012
Aug 01,2012
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The Martin & Wright staff were very helpful and efficient in their work as they processed our flat very quickly. Chloe was our lead contact and she assisted with finding us the right property in the correct location. She was thorough with all the administrative duties ...
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May 13, 2013
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Thank you George, you have rented a great property! - Best of Luck ...
Jul 31,2012
Jul 31,2012
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the agents were not able to answer simple questions both times. they should recommend to landlords to refurbish properties before renting. They often show the property to more than one prospective tenant at one time which doesnt allow much chance for the tenant to view.
...
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What agent could do to change your mind?
be more tenant focused rather than landlord. checks to ensure property is suitable for tenants should be made by the agent also. letting a property for an 18 month lease when it hasnt been refurbished just before the tenant moves in is not going to make a satisfied client.Attached Filesnbsp;
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Aug 09, 2012
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Hello,
I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you.
I will look forward to hearing from you.
Louise ...
Jul 29,2012
Jul 29,2012
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To whom It may concern
I am using Martin &Wrights Estate Agency great , quick professional service for the last 3 years .
If you want to have an outstanding performance towards you go to Susan Roberts.
She is so good , always willing to help and respond by ...
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May 12, 2013
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Thank you for your kind review Anna. We also think our Sue is amazing :) ...
Jul 29,2012
Jul 29,2012
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She was very helpfull and attentive. Answered allour questions and made us feel welcome. Overall, we had a great experience and would like to thank her for looking after us.
Kind regards
Carlo and Patrizia...
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May 13, 2013
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Thank you for your feedback - Best of Luck ...
Jul 27,2012
Jul 27,2012
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i lived in Ornan Court for two years and I have been very happy there. All my dealings with Martin & Wright have been prompt and reliable. They have been compassionate to my situation when I needed an extention regarding my renewal of tenancy and I ...
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Jul 27,2012
Jul 27,2012
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Helped coordinate with the landlady a 12 month extension to our tenancy with a break out clause after a minimum of 6 months.This is exactly what the tenants require....
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Jul 26,2012
Jul 26,2012
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I have dealt with Martin & Wright for a couple of years and have felt that they always act highly professionally and dilligently.
They act swiftly to resolve any problems that are encountered by us as tenants on behalf of the landlord, to ensure we have ...
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May 12, 2013
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Thanks for your recommendations Charles. You must be enjoying the flat as you've been there 3 years now! ...
Jul 26,2012
Jul 26,2012
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First, the initial meeting at the flat was pleasant, informed, not hurried. The quality of the eventual tenant was of a high order, and quickly discovered. The follow up was efficient, the documentation well presented and ordered, and the negotiation on rent and other points ...
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May 12, 2013
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Thank you for your review Khozem. We appreciate your business and even nicer that you were recommended to us via another landlord ...
Jul 25,2012
Jul 25,2012
1
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Really helpful and friendly. Chloe was great at showing me places that would actually suit my situation and we ended up in a great house that we plan to be in for 3 years.
When it comes to paperwork and maintenance throughout the tenancy they are ...
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May 13, 2013
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Thank you for your review Hannah, so pleased I found you such a great property - best of luck ...
Jul 25,2012
Jul 25,2012
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Oliver and Danielle, together with the rest of the team, were very friendly, professional and helpful throught the process of renting our flat. All enquiries were dealt with quickly and efficiently and the information provided was of a high standard....
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Jul 25,2012
Jul 25,2012
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Contacted Jay about a year ago to let my property, next thing I know its been let and they deal with everything, very efficient, professional and diligent. Highly recommend these guys to any landlord or tenant....
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May 12, 2013
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Thanks Andrew - a pleasure doing business with you ...
Jul 25,2012
Jul 25,2012
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The service was very good. Both agents were extremely helpful and helped me and my room mate find a flat and get all contracts sorted in a timely manner. Both members of staff were very friendly and always on hand to answer questions that arose. ...
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Jul 24,2012
Jul 24,2012
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Martin and Wright have let my flat in West Hampstead for many years and have always provided an
Excellent and and professional service
I would highly recommend this Agency...
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Jul 22,2012
Jul 22,2012
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apart from getting locked out after a viewing for more then 45 mins when they were only 5 mins down the road and it seemed like no-one really cared about coming up and letting us in at any great speed, they haven't been bad easy to contact ...
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Jul 22, 2012
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Thank you for the review. The reason (as explained at the time) was that the person who had the keys was genuinely 45 minutes away and got there as quick as she could! The keys weren't in the office otherwise we couldve got someone there much quicker ...
Jul 19,2012
Jul 19,2012
1
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Martin & Wright provide an outstanding service. The staff are always efficient and courteous and act in the client's best interest. I have used Martin & Wright for a number of years now, which is testament to their professionalism....
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May 12, 2013
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Thank you for your kind words Samantha. The tenants have been with you for a couple of years now which must be a testament to what a nice/good landlady you are :) ...
Jul 18,2012
Jul 18,2012
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Martin and Wright have found excellent tenants for my flat for several years and I intend to stay with them. Although I manage the property myself, Martin and Wright have on two occasions written letters to tenants on my behalf: once about noise and once ...
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May 12, 2013
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Thank you Jenn. We've very much enjoyed working with you.....even if you are a Chelsea fan ;) ...
Jul 17,2012
Jul 17,2012
2
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Jay and Peter deliver a high level of customer service throughout the process. Even when you get some tenants who believe they are living in a hotel, Jay and team are responsive and constructive in their approach.
You would be hard pushed to find someone ...
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May 12, 2013
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Thank you for the kind review Nish. We really cherish the business all our landlords give so always aim to look after their best interests ...
Jul 08,2012
Jul 08,2012
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Initially, Martin and Wright were very efficent in professional in finding us a property. We were given a number or options which made our property search very simple and stress free - and the rental contract etc was completed in good time and at a ...
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Jul 05,2012
Jul 05,2012
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Jay and the rest of the team at Martin and Wright have been letting out our property for around five years. During this period it has never been unoccupied. We have always found them very attentive and they deal with any issues swiftly and with ...
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May 12, 2013
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Thanks Michael. Hope the family are well and congratulations again on the new arrival :) ...
Jul 04,2012
Jul 04,2012
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We were very pleased with the service provided by Mr. Hayden. The day after we had taken over the property and had some problems with the electricity Mr. Hayden came by within short amount of time and helped us out. He is very professional and ...
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May 12, 2013
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Thank you for your kind review Maria. Pleased we could be of service ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
