82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
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Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
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22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Aug 29,2012
Aug 29,2012
1
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Without question Martin and Wright have been the most professional caring and dedicated estate agents I have ever dealt with.Both Jay and Sophie's level of service and attention to detail made the process a dream.Having left a previous bad tenancy agreement Sophie went ...
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May 12, 2013
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Thanks Shayne. It was a bumpy ride as the landlord wanted to use a credit check agency who we're not keen on using, however we got there in the end! Hope you've enjoyed the flat ...
Aug 28,2012
Aug 28,2012
1
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Martin & Wright went above and beyond in accommodating us after some very stressful encounters with the previous handling of the leasing of the property by the original tenant. At last minute they were able to ensure a speedy move in date and were beyond kind ...
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May 12, 2013
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Thanks Chelsea. This was certainly a complicated one, but thank you for your patience - we finally got it sorted out! ...
Aug 25,2012
Aug 25,2012
1
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Myself and my wife were shown around some properties by Sophie who was hugely helpful and helped us find our perfect place in our budget. Sophie and Jay then helped us thought the process of the offer and a further viewing that we wanted to ...
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May 12, 2013
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Thanks Jon - we look forward to you coming back to us ...
Aug 25,2012
Aug 25,2012
0
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Martin & Wright were very helpful when we had trouble with another agency. The other agency had put a giant "to let" sign outside our window, advertising for the restaurant beneath us, and the sign was large enough to block most of our view from the ...
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Aug 25,2012
Aug 25,2012
1
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Jay Hayden gave us a realistic idea of how much to charge, made helpful suggestions about what changes to make to the property, got a lot of interest quickly from the right sort of tenant and ultimately generated a good offer from a good tenant. ...
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May 12, 2013
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Thank you for your kind feedback. We look forward to you coming back to us ...
Aug 23,2012
Aug 23,2012
1
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The staff member assisted. from May to August 2012, three students in finding an accommodation for the next academic year.
He was successful in:
- Providing assistance
- Clarifying doubts
- Explaining key points in the contract....
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May 12, 2013
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Our pleasure Enrico. Good luck with the studies ...
Aug 23,2012
Aug 23,2012
0
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Over my tenancy period of five years, I consistently found Martin & Wright to be very professional in their dealings with me. The representatives I dealt with were always responsive and courteous. It was a good experience dealing with them overall....
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Aug 23,2012
Aug 23,2012
1
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The property was very clean and the staff members were friendly and helpful.
unfortunately we had a mice in the flat, a broken pipe in the flat above us which caused water leaking from the top and several broken light bulbs. The contact person as ...
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May 12, 2013
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Thanks Xenia. The contact was someone in the landlords office, but we got there in the end! ...
Aug 22,2012
Aug 22,2012
2
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It was a long search for the right property and Sophie was a very patient yet dedicated Lettings agent who consistently checked up on how my search was going and offering me new properties. I was a bit erratic with my appointment keeping but she ...
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May 12, 2013
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Our pleasure - hope everything is good with the flat ...
Aug 21,2012
Aug 21,2012
0
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An absolute pleasure having dealt with Martin & Wright, in Particular Mr Jay Hayden, who dealt with the handling of letting my property (which was let within a matter of a few days, at a rent which exceeded my expectations),in a utmost professional capacity.
I ...
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May 12, 2013
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Thanks Karl. It has been a long healthy business relationship between us ...
Aug 20,2012
Aug 20,2012
0
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Generally found them good. They respond very quickly and professionally. Staff are friendly and approachable. When we needed to move, they handled the contracts, placing the property on the market and getting the property new tenants very quickly with no fuss.
My one criticism is ...
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Aug 17,2012
Aug 17,2012
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I would highly recommend Martin & Wright for anyone looking for a property in North West London. They were incredibly friendly, helpful and professional from start to finish.
Jay made our property search much more enjoyable than previous experiences we had had in our search and ...
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May 12, 2013
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Thanks Laura. It really was a great flat you got and a good deal too ...
Aug 17,2012
Aug 17,2012
1
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Chloe Martin first us the property and was very helpful in discussing and answering our queries. She was very prompt with the correspondance. She and Danielle were helpful with the required paperwork. Overall it was a good experience with the agency....
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May 13, 2013
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Thank you for your feedback Malvika. You have chosen a fab property! ...
Aug 17,2012
Aug 17,2012
0
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excellent experience with Martin and wright- they have let our property for several years and have always been extremely efficient, polite and organised. our tenants have always been reliable and we have never had a break in tenancy. far superior to the vast majority of ...
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Aug 16,2012
Aug 16,2012
1
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Dealing with Cloe and then Jay made our lives easier. They were both very helpful in assisting us through the contract process and facilitated our communication with the landlord. They made sure the practicalities wouldn't take long and made the whole move process smooth for ...
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Nov 28, 2013
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So pleased I was able to make your life easier! Means I am doing my job! Best of Luck. ...
Aug 16,2012
Aug 16,2012
0
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Having had a dreadful experience a few years ago renting out my flat my trust of managing agents was at an all time low. Jay and the team at Martin & Wright have found fabulous tenants who continue to renew their contract and are delihtful. Jay ...
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May 12, 2013
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Thank you for your review Helen. We aim to make it as pleasant as possible :) ...
Aug 16,2012
Aug 16,2012
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I have used M&W for a few years now They e probably the most efficient agents in London . A pleasure to deal with they get the best deal for both and lords and tenants. I couldn't speak highly enough of them...
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May 12, 2013
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And we couldn't speak highly enough of you as a client and landlord Mr Arnold :) ...
Aug 16,2012
Aug 16,2012
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I have had an excellent experience throughout dealing with Martin & Wright for my tenancy. All staff members were courteous and professional (Nicky Leslie for viewings, Danuta Mirska and Sue Whitmore for preparing the tenancy, and Susan Roberts for the end of tenancy).
Everything from inventories, ...
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Aug 16,2012
Aug 16,2012
1
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I have used M&W for 2 flat rentals within a year. Oli was my contact on the first and Chloe for the second.
They were both incredibly efficient, knowledgable and helpful. Chloe deserves particular mention for securing a fantastic apartment for my friends and I ...
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May 13, 2013
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Thank you so much Adam. Your review is greatly appreciated, you were a pleasure to deal with. ...
Aug 16,2012
Aug 16,2012
0
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From the first point of contact, when I started my tenancy, to when the term came to an end. Martin and Wright have been outstanding in their conduct. The staff are extremely knowledgeable and highly trained in their field. The whole company made myself and ...
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Aug 15,2012
Aug 15,2012
0
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I let an apartment beginning of last year and used Martin & Wright's services.
Jay Hayden and the team were fantastic during the whole process. They were really professional, direct and efficient in everything. All this really helped a foreigner like me not only to understand ...
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May 12, 2013
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Thanks Caio. You and your wife were a pleasure to deal with, shame you went back to Brazil ...
Aug 14,2012
Aug 14,2012
1
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We were shown the property by Chloe who was very cheerful and polite (absolute pleasure to talk to). She was able to answer most of our questions related to renting / referencing / terms on placing an offer / documents needed later on etc. The process to make ...
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May 13, 2013
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Thanks Avanti, we take all feedback into account to make the rental experiance's more enjoyable. Thanks again. ...
Aug 14,2012
Aug 14,2012
0
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From my initial phone call (answered by Lee) I received exceptional service.
I was shown a number of properties that suited my needs. After seeing many other properties with alternative agents it was a pleasure to be brought to suitable properties.
I didn't feel anyway ...
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Aug 14,2012
Aug 14,2012
0
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We were looking for a flat to rent rather urgently. We went to Martin & Wright and Jay Hayden showed us a couple of flats that were not exactly what we were looking for. We had a chat with him and explained what we wanted. The ...
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May 12, 2013
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Thank you for your kind review Pilar. We aim to please! ...
Aug 14,2012
Aug 14,2012
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Martin &wright were the most helpful estate agents I have ever dealt with and without their efforts my purchase would not have gone ahead.I am recommending this firm to all friends who are thinking about buying a London property....
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Aug 13,2012
Aug 13,2012
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Looking for a flat to rent can be stressful, however Martin & Wright made the process very simple. They were helpful throughout and provided us with all the information we needed and were very approachable.
We'd highly recommend dealing with Martin & Wright, thanks for making our ...
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May 13, 2013
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Thank you so much Jonny & Natasha for your great feedback! ...
Aug 13,2012
Aug 13,2012
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Jay was very proactive in getting people through the door to view the property and kept us up to date with how things were going. The market conditions were not the best but they managed to find us suitable tenants at around the rent we ...
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May 12, 2013
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Thanks Daniel. A great flat for us to let and a pleasure to deal with you ...
Aug 13,2012
Aug 13,2012
0
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Have just rented a quirky studio in Ornan Court in Belsize Park that Martin & Wright manage. Lee who has just joined the company (we believe) was extremely friendly & professional and anything he wasn't sure of (because he is new) was then followed up by Jay ...
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May 12, 2013
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A pleasure doing business with you too :) ...
Aug 10,2012
Aug 10,2012
0
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Peter, Jay and the other Martin & Wright team members we were exposed to (Susan and Chloe) did an great job at letting our flat in West Hamsptead. We would strongly use them in the future and we would certainly be recommending them to our friends ...
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May 12, 2013
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Thank you for your review Claudia. We look forward to future business with yourself.....and your friends too!! ...
Aug 10,2012
Aug 10,2012
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Second time in a row we've used Martin and Wright - and with good reason. I'm not sure why, but there is no element of that typically annoying estate agent feel to this place or the people that work here. We dealt mostly with Chloe ...
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Nov 28, 2013
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Thanks so much Josh, We got there and found you a great flat again and so pleased to hear you renewed! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
