Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I have been using Martin & Wright for over 10 years and ......”

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Dec 13,2012
Minithumbup
By: 'Linda'
Dec 13,2012
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I have been using Martin & Wright for over 10 years and in all this time, they have found me the perfect tenants for my property. They are very professional, courteous and friendly and I would highly recommend them to anyone looking for a residential property....
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By: Jay Hayden
May 12, 2013
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Thanks Linda we very much enjoy working with you ...

“I have recently had a very positive experience in dealing ......”

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Dec 13,2012
Minithumbup
By: 'Emma'
Dec 13,2012
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I have recently had a very positive experience in dealing with Martin & Wright whilst looking for a property to rent. Lee Jacobs was very helpful and accommodating in his role as estate agent, showing my flatmate around multiple properties. He has also been very thorough ...
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“Martin and Wright are one of the best agencies in ......”

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Dec 13,2012
Minithumbup
By: 'Daniel'
Dec 13,2012
0 people found
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Martin and Wright are one of the best agencies in West Hampstead and the only one I trust to use on a long-term / repeat basis. They find me good tenants, at good rents, and never take advantage of me. Also I use them for local ...
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By: Chloe Martin
Nov 28, 2013
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Thank you for your review. I look forward to renting many more of your properties ;) ...

“Jay Haden has been very professional and very efficient with ......”

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Dec 13,2012
Minithumbup
By: 'naseem'
Dec 13,2012
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Jay Haden has been very professional and very efficient with my properties. Am very impressed. Met Peter Martin the following year who has been equally helpful and make me feel I am taken care of greatly. THANK YOU....
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By: Jay Hayden
May 12, 2013
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Thanks Naseem, we very much enjoy working with you ...

“I have now been at the property over a year. ......”

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Dec 13,2012
Minithumbup
By: 'Jack'
Dec 13,2012
0 people found
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I have now been at the property over a year. It has been a pleasure to deal with them through both contracts administration. The office has also been very responsive on the rare occasions I've had issues with the flat. I really appreciate the responsiveness ...
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“Thouroughly professional service. I have been with them for 3 years ......”

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Dec 13,2012
Minithumbup
By: 'Peter'
Dec 13,2012
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Thouroughly professional service. I have been with them for 3 years now and wont use any other agent. They market themselves very well and seem to have the knack of finding the best tenants....
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By: Jay Hayden
May 12, 2013
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Thanks Peter. We aim to please by doing the job in the best possible way ...

“Great service all round - very responsive with weekly updates ......”

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Dec 13,2012
Minithumbup
By: 'Natasha'
Dec 13,2012
1 people found
this helpful
Great service all round - very responsive with weekly updates on the progress of the letting, as well as invaluable advice on setting rent and attracting prospective tenants. Very good about letting me know when viewings were taking place and then sending through relevant paperwork ...
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“THis organisation are worse than Foxtons. The agents know nothing ......”

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Dec 13,2012
Minithumbdown
edward
By: 'Robert'
Dec 13,2012
95 people found
this helpful
THis organisation are worse than Foxtons. The agents know nothing about property but are simply salesmen. All wear suits which is always indicative of a sharp untrustworthy individual. This salesman lied all the way through. He lied about the property and lied about the history ...
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By: Dont use Dexters
Jun 21, 2013
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Would it be possible to understand how this was addressed further? ...

“From start to finish was a pleasent experience. Most agents ......”

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Dec 12,2012
Minithumbup
By: 'Anthony'
Dec 12,2012
0 people found
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From start to finish was a pleasent experience. Most agents tend to try and fit a square peg in a round hole, however found the selection of properties to be good, and from aggrement the paperwork part to be the quickest ever experienced. The flat ...
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“Extremely poor service. When I was about to rent a ......”

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Dec 12,2012
Minithumbdown
By: 'DNS'
Dec 12,2012
94 people found
this helpful
Extremely poor service. When I was about to rent a property from them they made all sorts of false promises that the property will be repaired prior to me entering (which they didn't and of course they did not bother checking either ¢â‚¬â€œ they subsequently blamed ...
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By: Louise
Jan 14, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“Advised on refurbishment and rented 3 flats within a very short ......”

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Dec 12,2012
Minithumbup
By: 'Ashrose'
Dec 12,2012
0 people found
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Advised on refurbishment and rented 3 flats within a very short space of time at a good rent. They were always available for help and advise. They were courteous and not pushy. I would recommend their service....
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“Martin and Wright offer very good efficient and professional service. ......”

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Dec 12,2012
Minithumbup
By: 'Olga'
Dec 12,2012
0 people found
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Martin and Wright offer very good efficient and professional service. Helpful staff. Overall I am very glad with the agency....
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“I have used Martin and Wright's services for the past 10 ......”

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Dec 12,2012
Minithumbup
By: 'mercier'
Dec 12,2012
0 people found
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I have used Martin and Wright's services for the past 10 years in both a sales and lettings capacity. In both cases they have proved to be very efficient and professional giving honest, realistic advice. As a consequence, our rental properties have never had significant unlet ...
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“We put an offer in on our rental property, and ......”

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Dec 12,2012
Minithumbup
By: 'RMoore'
Dec 12,2012
0 people found
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We put an offer in on our rental property, and Martin and Wright were really helpful in the backward and forward communication between us and the landlord. They struck a good balance of protecting the interests of both sides, and i think everyone was happy ...
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“Fast and efficient, the whole moving in process was stress ......”

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Dec 12,2012
Minithumbup
By: 'Ben'
Dec 12,2012
0 people found
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Fast and efficient, the whole moving in process was stress free. We were in within a week and everything rolled smoothly....
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“We have a number of rental properties in the North ......”

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Dec 12,2012
Minithumbup
By: 'MW'
Dec 12,2012
0 people found
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We have a number of rental properties in the North West London area and we always use Martin and Wright even if they are not the closest agent to the property. My first point of contact is Jay Hayden who will immediately start the process ...
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By: Jay Hayden
May 12, 2013
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Thank you for your review. We do indeed try to do that bit extra and provide the best possible service ...

“I wold highly recommend Martin and Wright to anyone and ......”

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Dec 12,2012
Minithumbup
By: 'Schalk'
Dec 12,2012
2 people found
this helpful
I wold highly recommend Martin and Wright to anyone and have found them to be very professional, responsive, and accommodating....
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By: Chloe Martin
Nov 28, 2013
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Thank you Schalk, it was a pleasure dealing with you. ...

“Having let our flat out with Martin and Wright in 2008, ......”

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Dec 11,2012
Minithumbup
By: 'Shalini'
Dec 11,2012
0 people found
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Having let our flat out with Martin and Wright in 2008, based on the brilliant service we received from Jay Hayden, we did not hesitate to use them as sole agents in the sale of our property this year. Malcolm Ornstein has supported us throughout, providing ...
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By: Jay Hayden
May 12, 2013
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Thank you for your kind review Shalini. We've very much enjoyed dealing with you ...

“Jay is a very helpful agentHe made sure that our ......”

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Dec 11,2012
Minithumbup
By: 'Ahad'
Dec 11,2012
0 people found
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Jay is a very helpful agent He made sure that our tenancy agreement go smoothly without any problems. He always keeps his words and Is very reliable I strongly recommending dealing with him...
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By: Jay Hayden
May 12, 2013
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Thanks Ahad. We genuinely try to provide the best service possible ...

“Only dealt with Martin & Wright when making an offer to ......”

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Dec 11,2012
Minithumbup
By: '35'
Dec 11,2012
0 people found
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Only dealt with Martin & Wright when making an offer to rent the property. Did not play any further role. They were fine....
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“Jay and the team were very accommodating in not only ......”

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Dec 11,2012
Minithumbup
By: 'Dave'
Dec 11,2012
0 people found
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Jay and the team were very accommodating in not only showing properties that we had seen ourselves, but others that were potentially suitable that weren't available for viewing online. He has a strong knowledge of the area and its amenities, and I would highly recommend ...
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By: Jay Hayden
May 12, 2013
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Thank you for your kind review Dave. This is what we're all about ...

“The property at which I was a tenand was clean ......”

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Dec 11,2012
Minithumbup
By: 'Carlos'
Dec 11,2012
0 people found
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The property at which I was a tenand was clean and in good conditions, when a problem apeared, M&W and the landlord took care of it swifly. I had no mayor problems at all with the property. Dealing with M&W was always pleasant, ...
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By: Jay Hayden
May 12, 2013
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Thanks Carlos. This is the service we provide, honesty and efficiency ...

“Lee was excellent, friendly and efficient. I was shown a ......”

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Dec 11,2012
Minithumbup
By: 'Rhart'
Dec 11,2012
0 people found
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Lee was excellent, friendly and efficient. I was shown a great range of flats, all of which fulfilled our stated requirements. I appreciated that my time wasn't wasted on things way out of budget or that I would not be interested (as has been the ...
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“I have dealt with the agents for 7 years and have ......”

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Dec 11,2012
Minithumbup
By: 'Gillian'
Dec 11,2012
0 people found
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I have dealt with the agents for 7 years and have not got 1 complaint against them. Always willing to help even when it's not directly to do with them. A big thank you to Peter, Jay and the 2 Sues x...
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By: Jay Hayden
May 12, 2013
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Thanks Gillian. Its been a lovely 7 years dealing with you and here's to the next 7 (at least :)) ...

“Infuriating from start to finish. We initially were told by ......”

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Dec 11,2012
Minithumbdown
By: 'Infuriating'
Dec 11,2012
66 people found
this helpful
Infuriating from start to finish. We initially were told by Dexters that our offer on a rental property had been accepted and taken off the market, only to be called up the next day saying a better offer had come in and that the landlord ...
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“Jay & Peter were renting my property out before Malcolm finally ......”

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Dec 11,2012
Minithumbup
By: 'Alps'
Dec 11,2012
0 people found
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Jay & Peter were renting my property out before Malcolm finally sold it a couple of years ago. They always found me a good tenant at what I considered to be the best possible rent and paperwork was always sorted efficiently without hassle! Great guys to ...
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By: Jay Hayden
May 12, 2013
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Thanks Alper. We rent your flats and you do our gas safeties! A good relationship! ...

“I used Martin & Wright both to find my tenant and ......”

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Dec 11,2012
Minithumbup
By: 'Louise'
Dec 11,2012
0 people found
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I used Martin & Wright both to find my tenant and they also currently manage the letting. The finding service was run by Jay. I really liked that he was completely professional but also gave more a personal service than you get from some of the ...
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By: Jay Hayden
May 12, 2013
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Thanks Louise. We do try and add that personal touch that we've noticed a lot of agents miss. A pleasure dealing with you ...

“My wife and I got our current property on Christchurch ......”

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Dec 11,2012
Minithumbup
By: 'Abhi'
Dec 11,2012
0 people found
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My wife and I got our current property on Christchurch Avenue through Martin and Wright in Jan-2012. Jay Hayden, the director of lettings and his team have been meticulous from the very beginning. Unilike many other agencies, they were not pushy. We provided them with ...
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By: Jay Hayden
May 12, 2013
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Thank you very much for your kind review ...

“I have dealt with this company for over ten years ......”

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Dec 11,2012
Minithumbup
By: 'Patricia'
Dec 11,2012
0 people found
this helpful
I have dealt with this company for over ten years and have always found the staff well-informed, attentive, helpful, efficient and professional. They have always ensured that stringent checks were carried out on prospective tenants and completed all legal and financial compliance procedures effectively. I ...
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By: Jay Hayden
May 12, 2013
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Thanks Patricia. Been a pleasure letting your property and we look forward to selling it! ...

“I have dealt with Martin and Wright for several years ......”

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Dec 11,2012
Minithumbup
By: 'Amanda'
Dec 11,2012
0 people found
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I have dealt with Martin and Wright for several years now and have always found them to be very professional, helpful and courteous. Often exceeding your expectations of what an Estate Agent would do....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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