Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Letting agents
Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Jay from Martin & Wright was a pleasure to deal with. ......”

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Apr 11,2013
Minithumbup
By: 'Arlene'
Apr 11,2013
1 people found
this helpful
Jay from Martin & Wright was a pleasure to deal with. He is pleasant and always helpful. He provided all the information I needed, prior to my move, in a timely manner and went out of his way to ensure that my move was as seamless ...
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By: Jay Hayden
May 10, 2013
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Thanks Arlene. Hope you enjoy your new apartment ...

“I dealt with Jay personally on two occasions and he ......”

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Apr 10,2013
Minithumbup
By: 'Emily'
Apr 10,2013
0 people found
this helpful
I dealt with Jay personally on two occasions and he was reliable, efficient and sharp which was particularly appreciated when I was on a tight deadline. He was professional and I knew I could rely in him....
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By: Jay Hayden
May 10, 2013
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Thanks Emily. Always a pleasure ...

“Chloe was really great when helping us sort out our ......”

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Apr 10,2013
Minithumbup
By: 'beckyh89'
Apr 10,2013
1 people found
this helpful
Chloe was really great when helping us sort out our tenancy agreement, she made sure we knew exactly what to sign and when/how much we needed to pay. Made the whole experience a lot easier!...
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By: Chloe
May 14, 2013
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Thanks Becky! I really appreciate your review. ...

“Jay was responsive thorough and spent time with us. He ......”

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Apr 10,2013
Minithumbup
By: 'c.silver'
Apr 10,2013
1 people found
this helpful
Jay was responsive thorough and spent time with us. He had a friendly persona and made us feel at ease....
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By: Jay Hayden
May 10, 2013
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Thanks for your feedback Charlotte ...

“I cannot say any part of dealing with Dexters has ......”

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Apr 10,2013
Minithumbdown
By: 'Rachel'
Apr 10,2013
75 people found
this helpful
I cannot say any part of dealing with Dexters has been pleasant. Our move in date was delayed by almost a week as Dexters had not filed the tenancy agreement in time, and we were not compensated for the additional rent we had paid for ...
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By: Louise
Apr 30, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“We dealt with Chloe in the office who was well ......”

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Apr 10,2013
Minithumbup
By: 'Penelope'
Apr 10,2013
2 people found
this helpful
We dealt with Chloe in the office who was well informed about all of the properties; she was also helpful and efficient concerning procedures and requirements; this was particularly helpful to us as we have come to the area for medical treatment and the whole ...
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By: Chloe Martin
Nov 28, 2013
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Thank you and best of luck. ...

“During my stay at Belsize Park I have been pleased ......”

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Apr 09,2013
Minithumbup
By: 'Antonio'
Apr 09,2013
1 people found
this helpful
During my stay at Belsize Park I have been pleased with the service provided by Martin and Wright. Chloe Martin has been really helpful in finding a suitable apartment for me....
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By: Chloe
May 14, 2013
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Thank you for review! We are always here to help! ...

“I overpaid my rent for 6 months as I was oo ......”

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Apr 09,2013
Minithumbup
By: 'Marc'
Apr 09,2013
0 people found
this helpful
I overpaid my rent for 6 months as I was oo busy to cheque my bank balances, this was picked up by Martin Wright and my money was paid back into my account over £1200 with in 24 hours...
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By: Jay Hayden
May 10, 2013
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Always our pleasure Marc. Honesty is best policy!! ...

“Chloe and Jay have been consummate professionals throughout my entire ......”

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Apr 09,2013
Minithumbup
By: 'Mark'
Apr 09,2013
1 people found
this helpful
Chloe and Jay have been consummate professionals throughout my entire tenancy and if it were not for the fact I was relocating away from West Hampstead altogether I would use them again and again. They are always punctual, polite, knowledgeable and do what they say ...
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By: Chloe Martin
Nov 28, 2013
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Thank you Mark, best of luck. ...

“This little miss leaves an utterly bitter taste in one's ......”

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Apr 07,2013
Minithumbdown
By: 'Supertenant'
Apr 07,2013
75 people found
this helpful
This little miss leaves an utterly bitter taste in one's mouth. She hassled me constantly to view for properties which did not meet any of my criteria (I never viewed any properties she suggested). I found three suitable properties from the web and viewed them ...
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By: Louise
Apr 09, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“We have been tenants in one of Martin & Wright properties ......”

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Apr 05,2013
Minithumbup
By: 'Tenants'
Apr 05,2013
1 people found
this helpful
We have been tenants in one of Martin & Wright properties for the past 4.5 years and overall had a good experience. Jay Hayden helped us to find the property and he's been very helpful throughout the whole process. The level or professionalism and responsiveness is high ...
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By: Jay Hayden
May 10, 2013
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And it's a pleasure to deal with you too! Just doing my job :) ...

“This is my first flat in London having moved from ......”

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Apr 04,2013
Minithumbup
By: 'Tom'
Apr 04,2013
1 people found
this helpful
This is my first flat in London having moved from Belfast. I found the initial agent, Chloe, very reliable, helpful and easy on the eye. Jay, the senior agent, was very understanding of my needs and worked with the landlord to resolve any potential issues. ...
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By: Chloe Martin
Nov 28, 2013
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Thank you for your review, Hope all is well and your enjoying the flat. ...

“Martin and Wright showed us flats of good quality and ......”

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Apr 03,2013
Minithumbup
By: 'West'
Apr 03,2013
0 people found
this helpful
Martin and Wright showed us flats of good quality and were very professional. It felt honest unlike a lot of other agents out there. Any request or questions we had was promptly looked into....
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“We would like to thank Jay Hayden at Martin & Wright ......”

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Apr 02,2013
Minithumbup
By: 'L'
Apr 02,2013
0 people found
this helpful
We would like to thank Jay Hayden at Martin & Wright for the excellent work he has done for us in the past and now. The level of service we had received has been excellent , Professional and personable we will not hesitate to use his services ...
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By: Jay Hayden
May 10, 2013
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Thanks Latifa. We've enjoyed our dealings with you and I believe the tenants are happy :) ...

“Advertised property to rent, brought round lots of people to ......”

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Apr 02,2013
Minithumbup
By: 'GIles'
Apr 02,2013
0 people found
this helpful
Advertised property to rent, brought round lots of people to view it, found tenants and dealt with setting up the tenancy efficiently - will use them again!...
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“Friendly, courteous & professional at all times. I lived in the ......”

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Apr 01,2013
Minithumbup
By: 'Jimmy'
Apr 01,2013
0 people found
this helpful
Friendly, courteous & professional at all times. I lived in the property for two years & from the original viewing, extending my term, right through to getting my deposit back I had no issues or problems....
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“I have been a tenant for nearly 3 years now and ......”

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Mar 30,2013
Minithumbup
By: 'Dsb'
Mar 30,2013
0 people found
this helpful
I have been a tenant for nearly 3 years now and have always received good service from Susan Roberts and the Martin and Wright team. Any problems we have had with the property have been dealt with quickly and the staff are friendly. When it comes ...
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By: Jay Hayden
May 10, 2013
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Thank you for your kind review - pleased we could be of service! ...

“Chloe Martin and Jay Hayden have been very friendly, professional ......”

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Mar 30,2013
Minithumbup
By: 'ab'
Mar 30,2013
0 people found
this helpful
Chloe Martin and Jay Hayden have been very friendly, professional and flexible and always available to answer any questions. Good range of properties all at affordable rates and in a very good condition....
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By: Chloe Martin
Nov 28, 2013
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Thank you, we aim to provide great quality properties. ...

“Chloe was very helpful throughout the process of renting. All ......”

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Mar 30,2013
Minithumbup
By: 'Seb'
Mar 30,2013
0 people found
this helpful
Chloe was very helpful throughout the process of renting. All information about fees etc was told to us before any money changed hands. All round positive experience....
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By: Chloe
May 14, 2013
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Thank you Seb. I am so pleased I found a great property for you! - Best of Luck ...

“My dealings have been with Jay Hayden. He has always ......”

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Mar 30,2013
Minithumbup
By: 'Relay'
Mar 30,2013
0 people found
this helpful
My dealings have been with Jay Hayden. He has always been helpful in dealing with queries - for example when I needed a number for a local professional plumbers/ gas engineer....
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By: Jay Hayden
May 10, 2013
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Thanks Ravi. 3 good flats to let :) ...

“Jay Hayden really knows his business. He is on top ......”

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Mar 29,2013
Minithumbup
By: 'Flatst'
Mar 29,2013
0 people found
this helpful
Jay Hayden really knows his business. He is on top of all the details and is extremely clear and timely in his communication. He understands what landlords need from an agent. Thank you to Chloe Martin who showed the property....
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By: Chloe Martin
Nov 28, 2013
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Your so welcome :) ...

“Horrific experience. Absolutely horrific. I would advise you strongly to ......”

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Mar 27,2013
Minithumbup
By: 'Mike'
Mar 27,2013
4 people found
this helpful
Horrific experience. Absolutely horrific. I would advise you strongly to stay away from these guys. It's all okay when you're handing over your money, but when it comes to the end of your contract that's when the fun and games begin. We have done nothing ...
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By: Louise
Apr 09, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Square Mile. I am head of Customer Services here at Square Mile and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“A good opportunity to thank Jay & Peter for their handling ......”

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Mar 26,2013
Minithumbup
By: 'Luc'
Mar 26,2013
0 people found
this helpful
A good opportunity to thank Jay & Peter for their handling of the letting of my flat in Hampstead. Paperwork is always done efficiently and good communication to my tenants to take some of the stress out of letting! Thanks guys...
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By: Jay Hayden
May 11, 2013
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Always a pleasure dealing with you Luc......come on the Arsenal!!! ...

“The agent has been most helpful in finding a tenant, ......”

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Mar 26,2013
Minithumbup
By: 'Davis'
Mar 26,2013
0 people found
this helpful
The agent has been most helpful in finding a tenant, in fact the tenant was found within 1 (one) day of the property becoming available. I have no hesitation in recommending the agent nor in using them again myself....
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By: Jay Hayden
May 11, 2013
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Always a pleasure dealing with a landlord as honest and trustworthy as yourself David ...

“I am very pleased with the service provided by Martin & ......”

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Mar 25,2013
Minithumbup
By: 'Sophia'
Mar 25,2013
0 people found
this helpful
I am very pleased with the service provided by Martin & Wright. We had to leave our property earlier than expected (nothing to do with the property) and Susan and team were very accommodating and responsive. Indeed, everyone I have dealt with at Martin & Wright over ...
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“Martin & Wright have been renting our property for three years ......”

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Mar 25,2013
Minithumbup
By: 'Nicola'
Mar 25,2013
0 people found
this helpful
Martin & Wright have been renting our property for three years now and we are very happy with the service that we've received....
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“I'm writing this review to recommend Martin&Wright as a ......”

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Mar 24,2013
Minithumbup
By: 'Natalia'
Mar 24,2013
2 people found
this helpful
I'm writing this review to recommend Martin&Wright as a reliable and professional estate agency for any future customers. The agent I was dealing with was Chloe Martin. She was a great help at arranging a viewing for us, meeting with the landlord and finalising ...
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By: Chloe
May 14, 2013
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Thank you Natalia, yourself and Cousins were a pleasure to deal with it was a tight turn around but we got there!! ...

“Jay was very helpful with showing properties and very efficient ......”

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Mar 24,2013
Minithumbup
By: 'Mike'
Mar 24,2013
1 people found
this helpful
Jay was very helpful with showing properties and very efficient and showed everything good and not so good about every property. We ended up staying here for over 3 years...
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By: Jay Hayden
May 11, 2013
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Thanks for the review Mike. Great flat you ended up with :) ...

“I dealt with Susan Roberts as the property manager of ......”

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Mar 24,2013
Minithumbup
By: 'Kirsten'
Mar 24,2013
2 people found
this helpful
I dealt with Susan Roberts as the property manager of the house where I was tenant. She was prompt in her responses to us and friendly to deal with. Overall I felt she provided a good service. I also had dealings with Chloe Martin in ...
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By: Chloe
May 14, 2013
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Thank you so much for your feedback Kirsten, Best of luck in your new ventures! ...

“The Agent got involved in a marital dispute, probably breaching ......”

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Mar 24,2013
Minithumbdown
By: 'Mr'
Mar 24,2013
9 people found
this helpful
The Agent got involved in a marital dispute, probably breaching the Data Protection act and, in my opinion, putting the security and peace of mind of the tenants at risk. I will never do business with this agent again. All they care about is there ...
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What agent could do to change your mind?
Agent needs to demonstrate that they are able to behave in a selfless and intelligent manner when dealing with difficult situations.
Attached Filesnbsp;
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By: Peter Martin
Apr 12, 2013
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We are very sorry to hear you were not satisfied with the service you received from us. We would be more than happy to discuss this matter with you in person, because as you can see from our other very satisfied clients, your comments are not representative of the way we work. Please do call me at your convenience to personally review this matter. Peter Martin ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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