Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Phil has been extremely helpful throughout the selling process and ......”

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May 13,2013
Minithumbup
By: 'neil'
May 13,2013
0 people found
this helpful
Phil has been extremely helpful throughout the selling process and went a step further in helping us find short period accomodation whilst our house is being renovated; which has taken the stress out of potentially having to move into a building site, something we were ...
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“Phil was always on the case and chasing the buyers ......”

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May 11,2013
Minithumbup
By: 'Andy'
May 11,2013
0 people found
this helpful
Phil was always on the case and chasing the buyers and solicitors. When things got tough he also pulled it out of the bag when it mattered....
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“I dealt with Martin and Wright for the last 4 years ......”

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May 10,2013
Minithumbup
By: 'Didier'
May 10,2013
0 people found
this helpful
I dealt with Martin and Wright for the last 4 years as a tenant and they were always very professional, they found me a really nice to place to live and the transaction was very smooth, I would highly recommend them to someone looking for a ...
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By: Jay Hayden
May 10, 2013
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Thanks Didier. Good luck with your new home it was a pleasure having you as a tenant ...

“We used Martin and Wright to view several properties before ......”

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May 10,2013
Minithumbup
By: 'Becky'
May 10,2013
0 people found
this helpful
We used Martin and Wright to view several properties before choosing our current property with them. They were all very helpful and listened to our requirements and feedback during viewings. Jay has always been friendly and happy to help and Susan deals with queries efficiently....
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By: Jay Hayden
May 10, 2013
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Thanks Becky! Always nice dealing with good tenants :) ...

“I can not thank the efforts of Marc at Dexters ......”

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May 08,2013
Minithumbup
By: 'Emma'
May 08,2013
2 people found
this helpful
I can not thank the efforts of Marc at Dexters Teddington enough, his professionalism, constant communication and efforts to go above and beyond for my family were sincerely appreciated. Sadly we didn't get to continue with this branch as we secured a property in another ...
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“I decided to let my one bedroom flat in SW4 ......”

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May 08,2013
Minithumbup
Jack
By: 'Paul'
May 08,2013
0 people found
this helpful
I decided to let my one bedroom flat in SW4 and spoke to several of the estate agents surrounding my property. Out of all of them I chose Dexters because I felt that they gave me an honest valuation rather than an inflated one to ...
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“Dexters in Isleworth are cowboys - all Landords should stay ......”

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May 08,2013
Minithumbdown
By: 'Sharma'
May 08,2013
88 people found
this helpful
Dexters in Isleworth are cowboys - all Landords should stay well clear of this dishonest agent. I regret the day I let them manage my property as Dexters are incapable of managing a piss up in a brewery. The management team are useless/clueless & seldom ...
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By: Marilyn
Jun 02, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Isleworth branch. I am Customer Services Manager for the Dexters group and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“The service I have received from Dexters has been far ......”

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May 08,2013
Minithumbdown
By: 'Ladybird'
May 08,2013
91 people found
this helpful
The service I have received from Dexters has been far below was is acceptable. First, they locked me in their contract that is very advantageous to them. They told me verbally things that ended up the opposite to what the contract was (that I could ...
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“Good sales service, pleasant and honest during the viewing. Problems ......”

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May 07,2013
Minithumbup
By: 'Dion'
May 07,2013
1 people found
this helpful
Good sales service, pleasant and honest during the viewing. Problems in the communication of issues on a timely basis - chasing 1 month rent 3 days before we moved in staing it was late, asking for deposit before they would order furniture. Small hiccups took away from ...
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“Dexters are what every landlord needs. They do the job ......”

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May 07,2013
Minithumbup
Robin
By: 'INOTTS'
May 07,2013
2 people found
this helpful
Dexters are what every landlord needs. They do the job better than I can do it, they take all the hasstle away, they find me good tenants, their after sales service is better than any other agency ive ever delt with and im a landlord ...
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“I contacted Sacha through Zoopla. He was very attentive and ......”

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May 07,2013
Minithumbup
By: 'Enrique'
May 07,2013
1 people found
this helpful
I contacted Sacha through Zoopla. He was very attentive and told me the properties the agency had to rent based on my budget and zone preferences. He also called me to speak about them. When we went to see the places, it was very fast ...
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“I own a flat in Vauxhall and invited several estate ......”

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May 05,2013
Minithumbup
Robin
By: 'Landlord'
May 05,2013
0 people found
this helpful
I own a flat in Vauxhall and invited several estate agents to value my flat as my employer may relocate me at the end of the year. My move is not yet confirmed but I wanted to get an idea of what it was worth ...
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“I've been dealing with Jay and Sasha and they have ......”

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May 04,2013
Minithumbup
By: 'Anthony'
May 04,2013
0 people found
this helpful
I've been dealing with Jay and Sasha and they have been very helpful to me. I would recommend this agency....
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By: Jay Hayden
May 10, 2013
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Good luck with the flat and your new business venture ...

“I would most definitely recommend Martin and Wright estate agent ......”

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May 04,2013
Minithumbup
By: 'Maielle'
May 04,2013
2 people found
this helpful
I would most definitely recommend Martin and Wright estate agent to anyone looking to rent in NW3/6. My thanks goes to Jay and Chloe who provided me with great help to grab a deal. Service was not pushy. I would use them again myself. All ...
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By: Chloe Martin
May 20, 2013
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Thank you so much for your review! Best of Luck. ...

“After initially purchasing from Dexters and having a very good ......”

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May 01,2013
Minithumbup
Jonathon
By: 'Mr'
May 01,2013
0 people found
this helpful
After initially purchasing from Dexters and having a very good experience I decided to use them also to rent the property out for me. They found tenants within a week of being advertised and arranged everything from furnishing the property to the 2 year contract. This ...
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“Absolutely appalling. Do not pay a holding deposit, you'll never ......”

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Apr 30,2013
Minithumbdown
By: 'Trevor'
Apr 30,2013
77 people found
this helpful
Absolutely appalling. Do not pay a holding deposit, you'll never see it again. These people are utter charlatans. Will not listen to reason, are condescending, dismissive, insulting, aggressive. Name a negative adjective, it doesn't matter which one, it will fit. AVOID AT ALL COSTS....
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What agent could do to change your mind?
They could have been honest, have integrity, show appropriate conduct, be professional. Not too much to ask is it? You won't see any of that behaviour from this bunch of criminals.
Attached Filesnbsp;
Was this helpful? Yes
By: Louise
May 20, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...

“I was urgently looking for a flat, and with the ......”

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Apr 30,2013
Minithumbup
By: 'Charlotte'
Apr 30,2013
0 people found
this helpful
I was urgently looking for a flat, and with the help of Jay and Claudia they managed to get me into a suitable property within 2 weeks. Jay was extremely helpful in emailing me suitable properties to view and understood that I am unable to answer ...
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By: Jay Hayden
May 10, 2013
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Pleased we could be of service :) Good luck in your new home ...

“Jay is very efficient and helped us close the deal ......”

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Apr 30,2013
Minithumbup
By: 'J'
Apr 30,2013
0 people found
this helpful
Jay is very efficient and helped us close the deal with minimum time. Like that he has a sense of humour too....
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By: Jay Hayden
May 10, 2013
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Thank you for your review...... Good to hear I have a sense of humour amongst my "letting agent" skills :) ...

“The agent was very professional from start to finish, arrived ......”

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Apr 30,2013
Minithumbup
By: 'Rhys'
Apr 30,2013
1 people found
this helpful
The agent was very professional from start to finish, arrived on time and was very pleasant, answering all of our questions about the property and elaborating on her answer where necessary. I also found that she was very receptive to our requests and tried her ...
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By: Chloe Martin
May 20, 2013
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Thanks so much Rhys! Good Luck! ...

“Having used numerous agents over the past few years, I ......”

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Apr 30,2013
Minithumbup
By: 'PK'
Apr 30,2013
2 people found
this helpful
Having used numerous agents over the past few years, I was pleasantly surprised at my experience with Martin & Wright. Chloe Martin was extremely helpful, professional and likeable - resulting in a hassle free and enjoyable property search. Everything was completed in a highly efficient, quick ...
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By: Chloe Martin
May 20, 2013
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Thank you so much! Enjoy the Flat :) ...

“Chloe has been great and always very responsive. She helped ......”

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Apr 29,2013
Minithumbup
By: 'Helen'
Apr 29,2013
2 people found
this helpful
Chloe has been great and always very responsive. She helped me work out financially what I could afford and helped prioritise what I was looking for in my search so that I was happy with the result. I have no complaints!...
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By: Chloe Martin
May 24, 2013
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Thank you very much Helen - Best of luck in the future! ...

“Great support, great reactivity.Excellent managementAlways find solutions to make ......”

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Apr 29,2013
Minithumbup
By: 'Blesech'
Apr 29,2013
0 people found
this helpful
Great support, great reactivity. Excellent management Always find solutions to make things happen Great relationship so this was really a great experience for us as we moved from France to UK...
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By: Jay Hayden
May 10, 2013
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Thank you Baptiste. Always nice dealing with decent friendly people :) ...

“Jay was a brilliant person to deal with, and Martin & ......”

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Apr 29,2013
Minithumbup
By: 'MIKE'
Apr 29,2013
0 people found
this helpful
Jay was a brilliant person to deal with, and Martin & Wright in general were a pleasure. Specifically Jay helped us through a very difficult situation with an appalling landlord. He was professional, courteous, and happy to help. A great service from a great agency....
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By: Jay Hayden
May 10, 2013
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Thanks Mike - pleased I could be of help ...

“Martin& Wright offer excellent back up service to landlords that ......”

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Apr 29,2013
Minithumbup
By: 'benjamin'
Apr 29,2013
0 people found
this helpful
Martin& Wright offer excellent back up service to landlords that cannot be around at all times in all areas of the business... Excellent maintenance help, deposit protection, excellent tenant and landlord communications... competeive commission's structure. As a Landlord I have used them for over 10 years ...
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By: Jay Hayden
May 10, 2013
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Thanks Benjamin. We enjoy letting your flats! ...

“The two Susans have managed my tenancy over the last 4 ......”

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Apr 29,2013
Minithumbup
By: 'Dean'
Apr 29,2013
0 people found
this helpful
The two Susans have managed my tenancy over the last 4 years and ensure all contract elements and any maintenance issues were resolved quickly and to my satisfaction....
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“At all stages of the lettings proceedure, Chloe was incredibly ......”

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Apr 29,2013
Minithumbup
By: 'Allyn'
Apr 29,2013
2 people found
this helpful
At all stages of the lettings proceedure, Chloe was incredibly helpful and accommodating in all requests. Indeed she managed to renegotiate a dramatically new start date to fit in with our needs and ensured that the whole process was without issue. Many thanks Chloe, was ...
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By: Chloe Martin
May 24, 2013
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Thank you for your review Allyn - Best of Luck ...

“Chloe found me my first flat in London. I am ......”

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Apr 29,2013
Minithumbup
By: 'Anne'
Apr 29,2013
2 people found
this helpful
Chloe found me my first flat in London. I am delighted with my new place, Chloe made it easy and fun flat hunting. She even helped me visualise the space. I found Chloe very reliable and friendly, and I have been recommending Chloe and the ...
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By: Chloe Martin
Nov 28, 2013
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Thank you so much for the recommendations. I am so glad your happy with the flat. :) ...

“Guys at Marting & Wright are very helpful and quite efficient ......”

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Apr 29,2013
Minithumbup
By: 'Name'
Apr 29,2013
1 people found
this helpful
Guys at Marting & Wright are very helpful and quite efficient when it gets to draft a contract, collect references and manage your move. good website with proper description of flat. Would recommend them, however they are slightly expensive and would suggest them to help tenants ...
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“When viewing a property, the agent did not turn up ......”

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Apr 27,2013
Minithumbdown
By: 'Unhappy'
Apr 27,2013
72 people found
this helpful
When viewing a property, the agent did not turn up on time. After phoning the company to ask where they were, they informed me no one was aware of the appointment but would send someone, this person turned up 30 minutes after the original viewing appointment. ...
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“Both Chloe and Jay were really helpful and made our ......”

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Apr 27,2013
Minithumbup
By: 'Hannah'
Apr 27,2013
1 people found
this helpful
Both Chloe and Jay were really helpful and made our move easy. They were knowledgeable of the area and understood what we were looking for straight away....
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By: Chloe Martin
Nov 28, 2013
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Thank you Hannah, Hope all is well in the flat. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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