82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
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Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
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22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Jul 02,2013
Jul 02,2013
0
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This was a long and complex sale, which was handled with patience and understanding. Austin went beyond the call of duty to make the sale possible, and I thank him for his great work.
I'd certainly use Davey Stone, if I ever sell!...
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Jul 02,2013
Jul 02,2013
1
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I let my property a few years ago with Dexters who were not only efficient but also helpful. I found them to be honest and straightforward rather than some that I know who have been a total headache and money grabbing. I used Kevin in ...
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Jul 02,2013
Jul 02,2013
1
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I'm pleased with the service Martin & Wright provided. Chloe was very helpful and suggested properties that fit exactly what we were after in terms of budget and features. Each property viewing did not feel like a waste of time. Her friendly and easy going approach ...
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Jul 11, 2013
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Thank you so much John for your kind review. - Hope all is well in the property! ...
Jul 02,2013
Jul 02,2013
85
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They are pushing just to get your credit card details to hold the deposit, without even letting you know whether the owner has agreed to your offer or not. Definitely not recommended....
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Aug 10, 2015
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Hello,
I am really sorry to hear that you have been unhappy with the service provided by our Fulham branch. I am part of the Customer Services team and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
Jul 01,2013
Jul 01,2013
87
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Where do I start. I have rented my property in South Ealing through Dexters, I asked them for the tenants to move in on the 26th, when I signed the contract they informed me that I had signed a contract that stated the 24th and ...
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What agent could do to change your mind?
Focus more on customer service and look at their operating modelAttached Filesnbsp;
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Jul 09, 2013
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Hello,
I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you.
I will look forward to hearing from you.
Louise ...
Jun 28,2013
Jun 28,2013
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Jay helped us find a flat in West Hampstead. He is accommodating, flexible and professional. I would use his services again....
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Jul 15, 2013
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Thanks Mohnish - a pleasure dealing with you guys ...
Jun 24,2013
Jun 24,2013
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We bought our first flat through Davey Stone after looking around a number of flats across different estate agents. We found Davey Stone to be very professional and approachable throughout the whole process. We were kept informed of the status at every step of the ...
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Jun 21,2013
Jun 21,2013
0
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I and a new landlady - and decided to put my flat on with 3 agents in different neighbouring areas to my flat. Martin and Wright was much the best - from the first time I dropped off keys Jay Hayden was actively marketing the flat ...
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Jul 15, 2013
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Thanks Kate I'm pleased we made your 1st Landlord experience as pleasurable as possible! ...
“Tom was very likeable, friendly, punctual, understanding and professional. These ......”
Jun 19,2013
Jun 19,2013
3
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Tom was very likeable, friendly, punctual, understanding and professional. These are qualities we personally value. He also moved swiftly on things that needed to be done to speed up the moving process. All round a top job!...
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Jun 18,2013
Jun 18,2013
3
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I have to admit that the reviews on this website had me slightly worried when I embarked upon my move. Moving home is a stressful enough time without having to worry about other complications.
My partner and I were shown around a prospective property back ...
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Jun 26, 2013
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Very kind words so thank you but I don't recall who you are as I always try to be as helpful and receptive to tenants as possible. Agents generally have a bad rep and I have always strived to dispel this and I take pride in doing my job well.
Enjoy your flat!
Robin ...
Jun 17,2013
Jun 17,2013
0
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Very friendly and efficient. I found their communications prompt and made the whole process much easier. Considering that many letting agents have a reputation for avariciousness, Martin & Wright were also quite reasonable with their fees....
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Jul 15, 2013
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Thanks Ben it was a pleasure dealing with someone who also liked to make the process as simple as possible ...
Jun 13,2013
Jun 13,2013
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Efficient, professional service, friendly decorum. My housemate rates the agent in question highly also for years of good service. Prompt response to enquiries....
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Jun 11,2013
Jun 11,2013
84
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Where to begin. First dealt with Ealing Broadway branch and got terrible customer service from one of the part-timers on a Saturday. He was extremely rude and unprofessional, throwing insults at me and calling me rude. After writing to their customer service email, I got ...
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Jun 10,2013
Jun 10,2013
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I never usually bother to write these kind of reviews, but there are a lot of bad estate agents in London and I feel it is important that prospective landlord and tenants have an impartial account of my experience of using this company.
I usually ...
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Jul 15, 2013
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Thanks Charlie and good luck with the new job ...
Jun 05,2013
Jun 05,2013
2
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Very happy with the service that Martin & Wright have provided so far. Chloe was very helpful with the viewings and Claudia made the process around the paperwork and references very straightforward. A very professional service and the package that they sent over to welcome us ...
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Nov 28, 2013
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Thanks Jon, you were a pleasure to deal with. Best of Luck. ...
Jun 04,2013
Jun 04,2013
1
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I'm pleased with the service I've received with Martin & Wright so far - from the initial viewings, competitive fee structure, paperwork co-ordination through to the moving date. A nice touch was their moving in parcel. A positive experience compared to your typical London lettings agency, ...
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Nov 28, 2013
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Thank you for lovely feedback! I am so pleased I was able to help! ...
Jun 04,2013
Jun 04,2013
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Superb, thoughtful and efficient service from Jay Hayden and Susan Whitmore of Martin & Wright of West Hampstead.
I was very pleased with the level of service provided in the recent letting and management of my flat including the renovation of a bathroom. Jay & Susan took ...
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Jun 04, 2013
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Thank you for a great review Gregg. Always helps when we work with a landlord who is so co-operative and responsive to matters. Hope to see you when you visit London! ...
Jun 04,2013
Jun 04,2013
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Very helpful and efficient. Prompt answers to queries and communication with landlord. All members of staff were friendly and polite....
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Jun 03,2013
Jun 03,2013
2
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I spent about 2 months looking for a place and had been to many agents and seen many properties. I saw Dexters twice towards the end of my search and tether and found both their properties and their attitude a welcome delight.
Tom, was proffesional, warm ...
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May 31,2013
May 31,2013
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Jay was very helpful in organizing viewings of the flat we were interested in and liaising with the owner. He kept us up to date at all times and once we had been accepted as tenants things ran fairly smoothly and we moved in.
A ...
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Jun 01, 2013
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Thank you for your feedback Katharine. Lets hope the sun comes out so you can enjoy the garden!! ...
May 27,2013
May 27,2013
1
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Marc did a fantastic job, he has helped us all the way though, he has been always very kind and patient with us, ready to answer our question and help as much as he could. We would like to thank him and all the team ...
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May 27,2013
May 27,2013
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From start to finish the service from everyone at Davey Stone was second to none. I was given good advice at all times. When marketing the property, the quality of photographs was excellent. I quickly got a serious offer and was supported through the whole ...
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May 24,2013
May 24,2013
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Davey Stone sold our flat recently and have been very professional throught he whole experience. Their knowledge of my block of flat was very useful and certainly helped find us the righ buyer.
Davey stone also helped us relocate in a rental property for a ...
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May 24,2013
May 24,2013
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I just wanted to thank all of the team at Peter James in Blackheath.
The branch manager, Maria, gave me a realistic assessment of the rental value of my property. This was £300 more per month than I had been getting from my previous tenant. Within 24 ...
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May 21,2013
May 21,2013
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Dexters were extremely efficient, polite and professional. They found great tenants quickly and they managed the whole letting process superbly. They often went above and beyond what they were contracted to do to sort a problem for us. We couldn't fault them and would happily ...
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May 18,2013
May 18,2013
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I have just renewed my tenancy for a third year and have been very happy with the service at Martin & Wright. I haven't had any problems with the property so haven't had any experience of how Martin & Wright deal with disputes, but have felt very ...
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May 18,2013
May 18,2013
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I have been dealing with Jay Hayden in the process of finalising my tenancy at the property, after it had been sold. Jay has made sure that both my flatmate and I have stayed informed as to the stages at which the sale was, though ...
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May 19, 2013
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Thanks Dora. Good luck with the move ...
May 17,2013
May 17,2013
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Davey Stone is a truly outstanding firm. This is the fourth time I have used their services and I have always been very impressed with their approach, which is outstanding. Davey Stone made me feel confident that my property requirements and interests were genuinely important ...
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May 15,2013
May 15,2013
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We've been looking for 3 one bedroom flats for the last 4 months. I registered, and visited every estate agent in Hackney. I am really surprised how good Davey Stone where compared to the other estate agents in Hackney, All the others I got either nothing from, ...
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May 14,2013
May 14,2013
4
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Unscrupulous agent -- DO NOT USE! Aggressive sellers. Pushy. Ask for rent before it is due. Slow to return prepaid rent at the end of the lease. Try and charge for everything under the sun. Attempt to take money out of your deposit on behalf ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
