Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I have no idea why this company is still allowed ......”

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Sep 17,2013
Minithumbup
By: 'Dorotea'
Sep 17,2013
98 people found
this helpful
I have no idea why this company is still allowed to lie, upset and mess around with so many people. I wish I had seen the reviews before we decided to use their services. Dexter Estate Agency is the most unethical and frustrating company I ...
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By: Asma
Nov 25, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I look forward to hearing from you. Asma ...

“Martin & Wright have been very helpful in understanding our needs ......”

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Sep 17,2013
Minithumbup
By: 'afaz'
Sep 17,2013
0 people found
this helpful
Martin & Wright have been very helpful in understanding our needs and affordability in finding us the property we are currently living in. They have been very co-operative in helping resolve some minor issues we had with the flat....
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“Martin and Wright were extremely helpful in getting us our ......”

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Sep 16,2013
Minithumbup
By: 'Mary'
Sep 16,2013
0 people found
this helpful
Martin and Wright were extremely helpful in getting us our property. When we first met Yolanda we told her exactly what we were looking for in a property (which we were quiet particular about) and she was immediately on the case. She showed us a ...
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By: yolly
Nov 28, 2013
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Dear Joe and Mary, Firstly i would like to thank you for such a lovely review you gave us. Secondly it was a great pleasure to meet you and Joe, i had such fun showing you so many properties and i never thought that i would get exactly what you wanted BUT I DID and made me so happy!!!!! what made it even nicer is that both of you were Irish so i felt like it was a must to find you what you wanted. I really hope you are very happy and have settled in well. ...

“I was very pleased with the service received, Yolanda and ......”

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Sep 16,2013
Minithumbup
By: 'Nisha'
Sep 16,2013
0 people found
this helpful
I was very pleased with the service received, Yolanda and Jay were easy to deal with, professional and friendly. Appreciated their quick responses to our emails, and also really appreciated being able to correspond via email as some other agencies wanted to call and discuss ...
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By: yolly
Nov 28, 2013
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Hi thank you for your review , it was a pleasure dealing with you . Hope you are well settled and happy in your home. ...

“All good, very informative, very helpful. When they didnt have ......”

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Sep 14,2013
Minithumbup
By: 'Michael'
Sep 14,2013
0 people found
this helpful
All good, very informative, very helpful. When they didnt have the answers they went and sourced them quickly. They did their best to suit our needs and timings making the transition seamless and with little trouble....
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“Efficient, responded to emails quickly. Very helpful in agreeing to ......”

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Sep 14,2013
Minithumbup
By: 'Rosie'
Sep 14,2013
0 people found
this helpful
Efficient, responded to emails quickly. Very helpful in agreeing to our requests of child proofing, furniture and painting certain bits of the property. Polite and professional service. Very happy and no complaints to date!...
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“Our experience of Martin and Wright has been very positive ......”

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Sep 13,2013
Minithumbup
By: 'Charlotte'
Sep 13,2013
0 people found
this helpful
Our experience of Martin and Wright has been very positive overall. Jay has been invaluable to us in our first few weeks in the property and has gone well beyond the call of duty in helping us to settle in. Many thanks for all of ...
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“After a few bad experiences with agents in the area ......”

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Sep 12,2013
Minithumbup
By: 'Sarah'
Sep 12,2013
0 people found
this helpful
After a few bad experiences with agents in the area we were thrilled to work with Jay Hayden and Sacha Freeman at Martin & Wright. They not only found us the perfect flat but worked tirelessly to make sure our needs were met in terms of ...
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“Positives:Always helpful and accommodatingFriendlyLiked the welcome box we had ......”

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Sep 04,2013
Minithumbup
By: 'flathunter'
Sep 04,2013
0 people found
this helpful
Positives: Always helpful and accommodating Friendly Liked the welcome box we had when we moved into the property! Good when arranging viewings of our flat (i.e. not pushy) Negatives: Long delays when being the 'middle man' and dealing with our landlords (this may have ...
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“This was without a doubt the WORST agency I have ......”

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Sep 02,2013
Minithumbdown
Rob
By: 'J'
Sep 02,2013
103 people found
this helpful
This was without a doubt the WORST agency I have ever dealt with, and in my time in London, I have dealt with at least 4/5 others. They are horribly and inexcusably impolite, unprofessional, and immoral. They make all kinds of promises to try and get ...
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By: Asma
Oct 02, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Asma ...

“Dexters were the agent for the rental we lived in ......”

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Sep 02,2013
Minithumbdown
By: 'Dominic'
Sep 02,2013
90 people found
this helpful
Dexters were the agent for the rental we lived in for two years. Towards the end of the agreement we approached them and asked about moving out 20 days or so early. They were fine with this and we agreed a date. We had a letter ...
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What agent could do to change your mind?
If you stuck to the arrangement you made it would have been fine. Not giving a phone call or an email or anything but just changing it at the last second is absurd.
Attached Filesnbsp;
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By: Asma
Oct 02, 2013
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to [email protected], we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Asma ...

“I am satisified with experience as both an incoming and ......”

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Sep 02,2013
Minithumbup
By: 'Niall'
Sep 02,2013
0 people found
this helpful
I am satisified with experience as both an incoming and outgoing tenant. I was involved in an early release of a tenancy and the agency was very clear on the steps and actions required to manage the process as efficiently as possible....
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“Martin Wright were very kind in negotiating with the landlord ......”

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Aug 31,2013
Minithumbup
By: 'Amy'
Aug 31,2013
0 people found
this helpful
Martin Wright were very kind in negotiating with the landlord to ensure we obtained the property we wanted over some other prospective tenants who were with another agency. They are quick to respond to any queries we have and very friendly....
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“I think it's easy for people to only complain and ......”

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Aug 31,2013
Minithumbup
By: 'Rich'
Aug 31,2013
0 people found
this helpful
I think it's easy for people to only complain and very few ever write a compliment, however after the excellent end to end service Jay gave, it's hard not to. Jay was absolutely fantastic, friendly yet professional, and even gave up his holiday time to ...
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By: Jay Hayden
Nov 28, 2013
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Thank you for a great review Richard! You did a better job selling the flat to prospective tenants than I did!! ...

“Martin and Wright were incredibly helpful and friendly. They made ......”

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Aug 31,2013
Minithumbup
By: 'Fran'
Aug 31,2013
0 people found
this helpful
Martin and Wright were incredibly helpful and friendly. They made the experience of moving house stress free and enjoyable I am also very happy that they are managing the property for us and have so far solved all issues swiftly and efficiently...
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“The team at West Hampstead were professional, courteous and went ......”

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Aug 29,2013
Minithumbup
By: 'Leon'
Aug 29,2013
0 people found
this helpful
The team at West Hampstead were professional, courteous and went out of their way to find me the best flat in my search criteria. Both Sacha and Jay were fantastic agents who did their upmost to help me and I am impressed - highly recommend ...
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By: Jay Hayden
Nov 28, 2013
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Thanks Leon. Unfortunately we got let down on your 1st flat but found you a better 2nd option! Best of luck! ...

“We were looking to buy and we found Lucy Shear ......”

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Aug 28,2013
Minithumbup
Lucy
By: 'Happy'
Aug 28,2013
2 people found
this helpful
We were looking to buy and we found Lucy Shear to be superb. Her attitude, personality, and knowledge was outstanding and completely tops any other agent I have dealt with in the NW6 area. We ended up buying out of the area so we didn't ...
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“After having a bad experience with another agent in the ......”

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Aug 27,2013
Minithumbup
By: 'Luke'
Aug 27,2013
1 people found
this helpful
After having a bad experience with another agent in the area I was very pleased to have found Martin and Wright. Being an overseas landlord it can be tricky getting the house ready for a new tenant, M and W were great in this process, ...
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“My husband and I would never have been able to ......”

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Aug 25,2013
Minithumbup
By: 'Sarah'
Aug 25,2013
0 people found
this helpful
My husband and I would never have been able to buy the property we purchased without the patience and hard work of Phil Angiolini. We were due to exchange but were informed that the previous tenant was refusing to vacate the property, it looked certain ...
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“I have been a tenant with Martin and Wright for ......”

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Aug 23,2013
Minithumbup
By: 'Melanie'
Aug 23,2013
1 people found
this helpful
I have been a tenant with Martin and Wright for nearly 3 years now and was positively surprised by the professionalism and helpfulness of the agency staff and landlord as well as efficiency of the overall letting process. Having just agreed to move flats within the ...
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By: Chloe Martin
Nov 28, 2013
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Thank you for keeping your property in such great condition made it very simple to re sent it. Best of luck. ...

“Yolanda and Jay have both been extremely friendly and provided ......”

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Aug 22,2013
Minithumbup
By: 'Mel'
Aug 22,2013
1 people found
this helpful
Yolanda and Jay have both been extremely friendly and provided an excellent service to me which has made my move much easier and certainly a lot more bearable than experiences I have had in the past. Would highly recommend them both! Thank you :-)...
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By: yolly
Nov 28, 2013
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Hi Mel, thank you for your nice review. It was a pleasure looking after you. Hope you are happy in your new home. ...

“Jay was really helpful in answering all my queries and ......”

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Aug 21,2013
Minithumbup
By: 'Anya'
Aug 21,2013
0 people found
this helpful
Jay was really helpful in answering all my queries and addressing all issues that I had during the process. He's always responsive and his actions are very prompt. Yolanda helped massively in ensuring I got the flat....
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By: Jay Hayden
Nov 28, 2013
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Our pleasure Anya - hope all is well ...

“Bart was extremely helpful in what was probably a more ......”

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Aug 21,2013
Minithumbup
Bart
By: 'KariJean'
Aug 21,2013
0 people found
this helpful
Bart was extremely helpful in what was probably a more complicated rental. He expedited the lease paperwork so that we could move in in less than a week. He went above and beyond the duties of an agent to assist with the move-in process. I ...
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“excellent company, professional and always kept me up to date ......”

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Aug 19,2013
Minithumbup
By: 'FHOEWIPIPW'
Aug 19,2013
0 people found
this helpful
excellent company, professional and always kept me up to date with the progress of the applicants. Highly recommended and the staff cannot do enough for you (they even went to get me a tea from the local coffee shop as they had no milk!) Mainly ...
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By: Jay Hayden
Nov 28, 2013
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Thanks Nick! We now ensure we've always got tea & coffee in the office ;-) ...

“I was very pleased with the service received, Jay was ......”

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Aug 16,2013
Minithumbup
By: 'Annick'
Aug 16,2013
0 people found
this helpful
I was very pleased with the service received, Jay was easy to deal with, professional and friendly. He picked up very quickly on the type of property i was looking for and viewings were arranged at times that were convenient, unfortunately while he was on ...
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By: Jay Hayden
Nov 28, 2013
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Thank you for your review Annick. Sorry to hear that you didnt appreciate the services of the others in the office whilst I was away. I'll ensure this is tightened up in future ...

“What was particularly helpful was proactive viewing arrangements and follow ......”

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Aug 16,2013
Minithumbup
By: 'Uni'
Aug 16,2013
0 people found
this helpful
What was particularly helpful was proactive viewing arrangements and follow up. The whole process went very smoothly and efficiently. It could have been better if someone was present at the property at check-in (I had to collect the key from their office) and I think ...
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By: Jay Hayden
Nov 28, 2013
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Thanks Uni, your comments have been taken on board. We always ask tenant's to pick keys up from our office ...

“The M+W team were efficient and professional from beginning ......”

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Aug 15,2013
Minithumbup
By: 'Kiki'
Aug 15,2013
0 people found
this helpful
The M+W team were efficient and professional from beginning to end. They dealt with my strange circumstance of being out of the country for several weeks as we sorted the contract etc with flexibility and care. Thanks very much to the team....
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By: yolly
Nov 28, 2013
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Hi Kiki, i was very happy to be able to help you with your search. Hope you are happy in your home. ...

“Got on with letting property immediately and acted in a ......”

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Aug 13,2013
Minithumbup
By: 'Mr'
Aug 13,2013
0 people found
this helpful
Got on with letting property immediately and acted in a profession manner throughout. They kept landlord updated and dealt with all matters efficiently once a tenant had been sourced....
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By: Jay Hayden
Nov 28, 2013
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Thanks Mukhtiar for the opportunity in letting a lovely garden flat for you ...

“Martin & Wright,Found the previous tenant at my property, and ......”

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Aug 12,2013
Minithumbup
By: 'Stewart'
Aug 12,2013
0 people found
this helpful
Martin & Wright,Found the previous tenant at my property, and carried out there duty for me and the tenant without any problems, a perfect service. When my tenant gave notice to leave I was on vacation, and Between Peter Martin and Jay Hayden, They again ...
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By: Jay Hayden
Nov 28, 2013
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Thanks for your great review Stewart - it's been our pleasure ...

“I am very pleased with Jay Hayden he has been ......”

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Aug 12,2013
Minithumbup
By: 'Morgane'
Aug 12,2013
0 people found
this helpful
I am very pleased with Jay Hayden he has been very helpul and easy to communicate with! Thank you very much....
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By: Jay Hayden
Nov 28, 2013
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Thanks Morgane. Good luck with your studies ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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