Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Letting agents
Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“The agents I saw at Martin & Wright were both excellent. ......”

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Jun 27,2014
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By: 'Eda'
Jun 27,2014
0 people found
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The agents I saw at Martin & Wright were both excellent. Adam was the agent that took me to see proprieties and he was very knowledge about the areas, very aware of my requirements and trying to match that with the proprieties they had available. I ...
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“Excellent service from these guys from start to finish. Always ......”

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Jun 24,2014
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By: 'Matt'
Jun 24,2014
0 people found
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Excellent service from these guys from start to finish. Always on the end of a phone to answer queries or questions about the process. We were kept in the loop all the time of what was going on and received phone calls before and after ...
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“The agents were very efficient throughout the process and I ......”

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Jun 24,2014
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By: 'Russell'
Jun 24,2014
0 people found
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The agents were very efficient throughout the process and I was very happy with the level of customer service. We were able to reach Chloe throughout the day and even in the evenings on her mobile, and I always felt that there was a helping ...
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By: Chloe Martin
Oct 24, 2014
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Your welcome, it was a pleasure dealing with you also. Best of luck. ...

“Jay Hayden helped me to find a tenant for my ......”

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Jun 24,2014
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By: 'Syed'
Jun 24,2014
0 people found
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Jay Hayden helped me to find a tenant for my flat. As a first time landlord, he offered a lot of helpful, needed and asked-for advise. He was always quick to get back to me (which is a big stress relief!) and was honest, friendly ...
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“Very fast in dealing with offer Kept up to date ......”

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Jun 24,2014
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By: 'Susan'
Jun 24,2014
0 people found
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Very fast in dealing with offer Kept up to date with progress. Everyone in the office was always polite and willing to help with any questions I had Would reccomend to friends...
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By: Adam Zaidman
Oct 24, 2014
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Thanks Susan, it was a pleasure working with you - hope you are enjoying the flat! ...

“Jay was very helpful and got the property we were ......”

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Jun 24,2014
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By: 'Jono'
Jun 24,2014
0 people found
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Jay was very helpful and got the property we were moving in to done up to a high spec and even went over and above to get new carpet in the bedrooms. We were very impressed with the whole process and would recommend to anyone....
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“Jay and Chloe went out of their way to help ......”

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Jun 22,2014
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By: 'Dave'
Jun 22,2014
0 people found
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Jay and Chloe went out of their way to help me. Jay didn't mock when I tried to enter the wrong flat and Chloe searched for me in her car when I was lost finding the building. Quality team....
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By: Chloe Martin
Oct 24, 2014
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Any time Dave, everyone get lost now and again! Best of luck with the flat! ...

“I booked a valuation to sell my property via Dexters ......”

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Jun 18,2014
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By: 'Morch'
Jun 18,2014
189 people found
this helpful
I booked a valuation to sell my property via Dexters Twickenham but decided not to go with them before the valuation took place as I instructed an online agency to sell my property instead. The reaction I got from Gemma when I had the decency ...
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By: Marilyn
Jun 23, 2014
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Hello I am really sorry to hear that you have been unhappy with the service provided by our Twickenham branch. I understand that you have now been in direct contact with Barry McCarthy over this. It is disappointing to hear negative feedback and although I appreciate it will not be of direct benefit to you, we have taken note of your comments and will learn from this. I wish you the best with the sale of your property. Kind regards Marilyn [email protected] ...

“I nearly didn't contact Davey Stone as I was a ......”

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Jun 13,2014
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By: 'Jenny'
Jun 13,2014
0 people found
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I nearly didn't contact Davey Stone as I was a bit put off by their "over the top" marketing style but actually they were great. Simon Stone came across as a genuinely decent bloke, with knowledge and enthusiasm. My flat was under offer in 2 days ...
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“I have read a couple of reviews from tenants about ......”

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Jun 13,2014
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By: 'Charly'
Jun 13,2014
186 people found
this helpful
I have read a couple of reviews from tenants about the poor service from Dexters and as a landlady I am sorry to say I completely agree. BEWARE once you sign all the rules of common decency are totally out the window with these guys ...
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By: Marilyn
Jun 23, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters. I am head of Customer Services for the group and I wondered if I could be of any further assistance? If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“The overall quality and communication with Dexters is terrible, we've ......”

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Jun 08,2014
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By: 'Dave'
Jun 08,2014
187 people found
this helpful
The overall quality and communication with Dexters is terrible, we've been told 3 different things by 3 different agents, who apparently don't communicate with each other as each agent was completely unaware we'd been in contact with them before. We paid an early leaving fee (10% of all ...
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What agent could do to change your mind?
Agents were unhelpful and uninformed.
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By: Marilyn
Jun 25, 2014
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Hello I am really sorry to hear that you have been unhappy with the service provided by our Dexters branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“We put in an offer which we were told was ......”

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Jun 08,2014
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By: 'WeGotScrewedOver'
Jun 08,2014
186 people found
this helpful
We put in an offer which we were told was accepted by the landlord provided he could sort out some details about furnishings. We phoned every other day for ~10 days because they never updated us. In that time, they accepted an offer from another applicant ...
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By: Marilyn
Jun 25, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters branch. I am head of Customer Services and I wondered if I could be of any further assistance? I have spoken to the team and the would very much like to respond to your points of complaint. If you could e-mail further details to me at [email protected], I can pass this on for them to contact you. I look forward to hearing from you as we are disappointed to hear that yo ...

“Adam is very helpful since the begining and he never ......”

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Jun 06,2014
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By: 'Rona'
Jun 06,2014
0 people found
this helpful
Adam is very helpful since the begining and he never stopped looking for a good flat for me to stay. He is very determined in his job and i think Adam deserves this appreciation. Thank you ver much for all your help. I'll recomend you ...
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By: Adam Zaidman
Oct 24, 2014
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I appreciate the kind words Rona, hope all is going well for you! ...

“The entire process was excellent from start to finish. On ......”

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May 30,2014
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By: 'Jonny'
May 30,2014
0 people found
this helpful
The entire process was excellent from start to finish. On initially hearing from Jay Hayden that the property was available we were able to view it within 15 minutes of the initial call. The property had been left in a very poor condition by the previous ...
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“Over the past three years or so, a number of ......”

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May 29,2014
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By: 'SE3'
May 29,2014
3 people found
this helpful
Over the past three years or so, a number of tenants were allowed to come and go before the end of their tenancy, and they were replaced with new tenants without any formal handover or inspection. I was shocked that I was allowed to move ...
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By: Pj
Dec 03, 2014
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Absolutely no way did this tenant move in without signing a tenancy agreement,who would hand over a security deposit,along with the first months rent without signing any documentation ?? Would be interested to have an address this relates to,Peter James are members of all professional bodies related to Estate Agency,such as ARLA and NAEA along with the estate agency Ombudsman. ...

“Oh how I wish I read comments in this forum ......”

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May 28,2014
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Tom
By: 'Triple-check'
May 28,2014
190 people found
this helpful
Oh how I wish I read comments in this forum before dealing with Dexters! I hope these comments would be helpful to someone in the future, but clearly my experience is quite in line with other tenants' comments on Dexters Chiswick / Tom specifically. We have ...
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What agent could do to change your mind?
Be honest.
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By: Rose
Jul 25, 2015
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I have to agree with you here. I'm trying Dexters for the second time (although I'm not holding out high hopes, and I have several back up plans in case things should hit the fan) and Tom Mclarnon was an absolute NIGHTMARE to deal with when letting the property I am moving out of now. He was 100% a liar and lied about even the littlest things concerning the property, he was rude and disrespectful to the HIGHEST degree and he was just all around a dick. I have been told he no longer works with th ...

“We were very impressed with the service from Dexters whilst ......”

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May 26,2014
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Adela
By: 'Jodie'
May 26,2014
4 people found
this helpful
We were very impressed with the service from Dexters whilst searching for a property. We originally registered with the Surbiton branch and within hours a number of other branches were in contact with me to see if we'd consider other locations, which we were interested ...
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By: Marilyn
May 30, 2014
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Hello, I am head of customer services here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“Told us to move out. Then tried charging us for ......”

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May 24,2014
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Dawid
By: 'Ch12255'
May 24,2014
172 people found
this helpful
Told us to move out. Then tried charging us for the next full months rent despite the contract advising that if they told us in writing to move we could. When we handed in deposit at new place suddenly they went back on their word ...
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What agent could do to change your mind?
Stop lying. Communicate with team members and actually have correct information when producing bills especially when they are not owed. Most unprofessional company ever
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By: Marilyn
May 30, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters West Kensington branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“I have had a very pleasurable experience with Martin and ......”

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May 22,2014
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By: 'Ciaran'
May 22,2014
1 people found
this helpful
I have had a very pleasurable experience with Martin and Wright. Both Chloe and Jay were incredibly helpful at all stages, from internally remodelling the flat to the letting process. It was a truly integrated effort from all of the team and I am very ...
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By: Chloe Martin
Oct 23, 2014
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Thank you so much Ciaran you were also a pleasure to deal with. ...

“I contacted Andrew Jackson in early 2014 to search for an ......”

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May 21,2014
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Andrew
By: 'Robert'
May 21,2014
1 people found
this helpful
I contacted Andrew Jackson in early 2014 to search for an apartment in London. I was then living in South Africa and was unable to view the apartments myself. Andrew provided an excellent service - he frequently called and emailed me with well-selected properties, He stayed ...
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By: Marilyn
May 22, 2014
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Hello, I am head of customer services here at Square Mile and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“I called Martin & Wright to ask for their help with ......”

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May 19,2014
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By: 'Nici'
May 19,2014
0 people found
this helpful
I called Martin & Wright to ask for their help with finding a new tenant for my flat. As soon as I did, the hassle and worry was taken out of my hands. They dealt with every aspect from the current tenant moving out, the cleaning ...
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“Tom organised the creation of a listing for our property, ......”

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May 17,2014
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Tom
By: 'Jean'
May 17,2014
2 people found
this helpful
Tom organised the creation of a listing for our property, met prospective clients at the property for viewings and closed the deal/created the contract (before handing over to a property management agent under our instruction). Tom was professional, kept to appointments and schedules, and ...
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By: Marilyn
May 19, 2014
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Hello, I am head of customer services for Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“They help you to get the property vey fast. However, ......”

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May 17,2014
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Rosie
By: 'PK'
May 17,2014
1 people found
this helpful
They help you to get the property vey fast. However, the agency and other fees is quite expensive if compare with the other agencies....
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By: Marilyn
May 19, 2014
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Hello, I am head of customer services here at Square Mile and I just wanted to say thank you for your kind comments about the service you received. Your points raised have been noted and I can assure you that this feedback will be discussed with our Teams. Whilst I acknowledge this will have little direct benefit for you, I hope it demonstrates that we have learnt from the comments you made and will continue to review our service against the feedback we receive from our customers. ...

“Great experience with Square Mile. Andrew listened to my needs ......”

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May 15,2014
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Andrew
By: 'Paul'
May 15,2014
1 people found
this helpful
Great experience with Square Mile. Andrew listened to my needs and did everything he could to accomodate them. He kept me updated daily and seemed generally concerned that I was happy in my new flat. At the end of the day I was happy and ...
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By: Marilyn
May 16, 2014
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Hello, I am head of customer services here at Square Miles and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“Theresea and Georgina have been fantastic people to deal with. ......”

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May 14,2014
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Georgina
By: 'Cecile'
May 14,2014
1 people found
this helpful
Theresea and Georgina have been fantastic people to deal with. They had helped us find our dream home, precisely understanding what we were looking for. Unfortunately, for personal reasons, we were not able to move into this property, although we had already paid the holding ...
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By: Marilyn
May 16, 2014
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Hello, I am head of customer services here at Square Mile and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“Very quick to find tenants for the flat and good ......”

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May 14,2014
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By: 'Transparency,'
May 14,2014
1 people found
this helpful
Very quick to find tenants for the flat and good a providing advice on the price setting. He understood the situation of the flat from the beginning and found the best way to find Tenants very quickly. Reliable answering any questions or clarifications on the ...
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By: Marilyn
May 16, 2014
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Hello, I am head of customer services here at Square Miles and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“By far the worst professional organisation I have ever encountered ......”

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May 13,2014
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Jim
By: 'Shane'
May 13,2014
4 people found
this helpful
By far the worst professional organisation I have ever encountered and I have seen worst having lived/worked in the third world for a while. Jim Fryer is the director for Square Mile estates in Docklands and Liverpool St (sandys row) is a Irritating "*" man ...
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What agent could do to change your mind?
Change the staff
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By: James
Jun 07, 2015
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Thanks for writing this review as I was about to deal with them ...

“Thank you!! I found a great flat through this agency ......”

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May 13,2014
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By: 'NPanapoulou'
May 13,2014
1 people found
this helpful
Thank you!! I found a great flat through this agency and had a really good experience with them. I found exactly what I was looking for. Thank you!...
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By: Marilyn
May 14, 2014
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Hello, I am head of customer services here at Square Mile and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“Dear Sir/Madame,I am a new tenant for a ......”

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May 08,2014
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By: 'Ahmad'
May 08,2014
0 people found
this helpful
Dear Sir/Madame, I am a new tenant for a property managed by Martin & Wright. Adam Zaidman was the one who I met with to view the flat, and his friendly and respectful approach made me feel pleased with the way Martin & Wright's agents dealt ...
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By: Adam Zaidman
Oct 24, 2014
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Thank you very much for your kind words - it was a pleasure working with you on this flat. All the best! ...

“Chloe was a good agent. The communication with the tenancy ......”

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May 02,2014
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By: 'Anncons'
May 02,2014
0 people found
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Chloe was a good agent. The communication with the tenancy agency was very good too. We have a good experience with Martin And Wright agency . I recommand....
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By: Chloe Martin
Oct 23, 2014
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Thank you, Best of Luck. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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