Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“My experience with Davey Stone and Michael was excellent. Rarely ......”

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Aug 05,2014
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By: 'Lucy'
Aug 05,2014
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My experience with Davey Stone and Michael was excellent. Rarely do you meet an agent who is willing to go above and beyond. From my first viewing of the property to the signing of papers, I felt informed, well looked after and in very good ...
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“This was my first property that I was letting in ......”

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Aug 04,2014
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By: 'John'
Aug 04,2014
0 people found
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This was my first property that I was letting in the UK. As a result my questions were typically not the normal standard type of questions. However, whether it was a standard or non-standard question Hellena was always quick to repsond, provide guidance and ensure ...
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By: Marilyn Plews
Aug 05, 2014
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Hello, I am head of customer services here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to hear from happy customers. Kind regards Marilyn ...

“Jay has worked hard to find us the perfect flat. ......”

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Aug 01,2014
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By: 'Liv'
Aug 01,2014
0 people found
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Jay has worked hard to find us the perfect flat. After a few viewings with him he worked out what we wanted and took us to the perfect flat. Negotiations were quick and easy and we were happy with the process Jay went through with ...
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“MIchael was a total pleasure to deal with.When my ......”

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Jul 30,2014
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By: 'Suzy'
Jul 30,2014
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MIchael was a total pleasure to deal with. When my first rental fell through (through no fault of his), Michael went out of his way to get me the first viewing of another, equally lovely, property which I snapped up and am now happily living ...
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“It was an absolute pleasure dealing with Jay Hayden. A ......”

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Jul 30,2014
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By: 'Carlos'
Jul 30,2014
0 people found
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It was an absolute pleasure dealing with Jay Hayden. A hard worker he was always contactable and offered top advise, friendly service and was always honest about dealings and his approach. The personal touch tends to get forgotten in the real-estate business these days but ...
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“This agent especially Chloe who dealt with us is very ......”

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Jul 29,2014
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By: 'Sergio'
Jul 29,2014
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This agent especially Chloe who dealt with us is very honest and friendly, and they have put our interest first and achieved the best outcome for us. They are far better than the big agent with huge fees around the area in every aspect. I ...
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Comment on agent fees
Best in the industry.
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By: Chloe Martin
Oct 24, 2014
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Thank you Sergio for your lovely review, Best of luck in your new home ...

“We were thoroughly impressed from the service Chloe and Jay ......”

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Jul 29,2014
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By: 'Matthewr'
Jul 29,2014
0 people found
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We were thoroughly impressed from the service Chloe and Jay gave us at Martin & Wright. They communicated clearly and we would recommend them without hesitation to future tenants....
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Comment on agent fees
Fair and good value
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By: Chloe Martin
Oct 24, 2014
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Thank you Matthew. Pleased I was able to help. All the best. ...

“Jay Hayden was the most responsive and friendly agent of ......”

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Jul 29,2014
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By: 'Collin'
Jul 29,2014
0 people found
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Jay Hayden was the most responsive and friendly agent of any agency that we contacted. He was proactive in helping us to land our small family in a spot, which we were grateful for given our quick transition from the US. Susan Whitmore helped us ...
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Comment on agent fees
Fees were reasonable, though I would have appreciated more flexibility from the agency on a small transaction fee that I was charged despite their failure to notify me that such a charge would be made.
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“The experience with Martin & Wright has been very good. Chloe ......”

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Jul 28,2014
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By: 'Vanessa'
Jul 28,2014
1 people found
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The experience with Martin & Wright has been very good. Chloe has been very helpfully since the very beginning and all the process has been done within 10 days, saving our time in views that we might not be interested in, she new what we were looking ...
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Comment on agent fees
Affordable and reasonable fees (‚£90 each)
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By: Chloe Martin
Oct 24, 2014
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Thank you Vanessa, you were a pleasure to deal with. Best of Luck in your new home! ...

“Jay Hayden is an efficient, friendly and honest agent, with ......”

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Jul 28,2014
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By: 'A'
Jul 28,2014
0 people found
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Jay Hayden is an efficient, friendly and honest agent, with excellent knowledge of the area. I was particularly confident in his communication on our behalf with potential tenants....
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“Dexters has been absolutely appalling in managing my property. They ......”

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Jul 28,2014
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Jordan
By: 'Ruined'
Jul 28,2014
176 people found
this helpful
Dexters has been absolutely appalling in managing my property. They failed to communicate with me when the tenants stopped paying the person managing my houses didn't even know that it had fallen 2 months behind in rent. Meanwhile the tenants trashed my house burn marks on ...
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What agent could do to change your mind?
They have written to me explaining new systems are in place and they did all they could do!! Oh and waived the ‚£150 check out fee.
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Comment on agent fees
The fees would be reasonable if they protected the landlords interests as it stands I can't see what I have paid for. Would have been far better letting it myself!!!
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By: Marilyn
Aug 05, 2014
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Dear Landlord We have noted your comments and do feel that we have done what we can in the circumstances regarding the tenancy and condition of your property on the lead up to the vacation of your tenants and after the tenants vacated. We do have an in internal complaints procedure and if you have not been satisfied with our service you do have recourse to this, following this if you are still not satisfied, you can refer the matter to The Property Ombudsman for an independent review. It ...

“Jay Hayden and Susan Whitmore answer quickly our questions and ......”

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Jul 26,2014
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By: 'Anne'
Jul 26,2014
0 people found
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Jay Hayden and Susan Whitmore answer quickly our questions and always try to help us to solve any problem. They are very kind with us....
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“Martin and Wright were excellent in all respects with our ......”

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Jul 26,2014
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By: 'Robert'
Jul 26,2014
0 people found
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Martin and Wright were excellent in all respects with our move, and went out of their way to help both wih the admin of moving in and our minor issues afterwards....
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“Chloe made her self available even if we contacted Martin ......”

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Jul 26,2014
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By: 'Imane'
Jul 26,2014
0 people found
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Chloe made her self available even if we contacted Martin and Wright at the last minute! Then she kept us updated very quickly....
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By: Chloe Martin
Oct 24, 2014
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Thank you Imane, Best of Luck. ...

“Jay and Adam were exceptional in securing our rental property. ......”

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Jul 26,2014
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By: 'Rianne'
Jul 26,2014
0 people found
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Jay and Adam were exceptional in securing our rental property. They were efficient, friendly and available beyond just the office hours....
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“good estate agents. very communicative with emails and easy to ......”

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Jul 25,2014
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By: 'achad'
Jul 25,2014
0 people found
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good estate agents. very communicative with emails and easy to understand and talk to and always fast response which is good....
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“Martin & wright were great, nothing was too much hassle when ......”

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Jul 25,2014
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By: 'Louise'
Jul 25,2014
0 people found
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Martin & wright were great, nothing was too much hassle when negotiating our rental offer. They managed to get us the property we wanted through their great realationships with the landlord which was an encouraging sign for us during our rental period...
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“The agent Zaidman was extremely helpful and helped me with ......”

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Jul 25,2014
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By: 'Daniel'
Jul 25,2014
0 people found
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The agent Zaidman was extremely helpful and helped me with any question I had. All the process was perfect and everyone at Martin & Right made it really smooth....
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By: Adam Zaidman
Oct 24, 2014
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Hi Daniel, Thanks so much for your kind words, it was a pleasure to work with you also with such a tight schedule! I hope the flat is treating you well! ...

“The agent showed us the property in a satisfying manner. ......”

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Jul 25,2014
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By: 'Maria'
Jul 25,2014
0 people found
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The agent showed us the property in a satisfying manner. She made sure all the paperwork was dealt with as quickly as possible and made the process of renting quite easy....
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“Having submitted an offer on one of the property on ......”

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Jul 22,2014
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By: 'SP82'
Jul 22,2014
183 people found
this helpful
Having submitted an offer on one of the property on sale not to long ago that was on via the Twickenham branch - I must admit that I am NOT impressed ! The sales agent we submitted the offer to was, though not rude, maintained an ...
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By: Marilyn Plews
Aug 04, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our TWickenham branch. I am head of Customer Services and I wondered if I could be of any further assistance? If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“Martin & Wright assisted in letting out our flat, Jay Hayden ......”

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Jul 22,2014
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By: 'JL/AN'
Jul 22,2014
0 people found
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Martin & Wright assisted in letting out our flat, Jay Hayden was our agent who we found to be very responsive, approachable, reasonable and had good practical insights. We found overall the service provided by Martin & Wright (from initial telephone calls with Jay, lettings service, marketing, ...
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Comment on agent fees
Reasonable
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“Jay Hayden has been extremely Friendly and helpful. After my ......”

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Jul 20,2014
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By: 'Sudha'
Jul 20,2014
0 people found
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Jay Hayden has been extremely Friendly and helpful. After my nightmarish and dishonest experience with Hunters in West Hampstead, dealing with Jay was very reassuring. He helped me at every step of the way apart from finding a very good tenant in no time he ...
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“Very good service provided by Martin & Wright so far. Adam ......”

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Jul 15,2014
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By: 'TJ'
Jul 15,2014
0 people found
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Very good service provided by Martin & Wright so far. Adam Zaidman was very helpful and professional with the viewing and Gemma Bysouth made the process for the completion of the paperwork easy to follow, ensuring that the tight timeline to move in was met. Thank ...
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By: Adam Zaidman
Oct 24, 2014
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Thanks so much for the kind review - hope the flat is treating you well! ...

“Charlie has been amazing and managed to get my property ......”

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Jul 10,2014
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By: 'Marion'
Jul 10,2014
0 people found
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Charlie has been amazing and managed to get my property let within just a few days. He's answered all my queries very quickly and been very helpful. I would definitely recommend this agency over others in the vincinity!...
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By: Marilyn
Jul 15, 2014
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Hello, I am head of Customer Services here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“Had a really great experience with Martin and Wright when ......”

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Jul 09,2014
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By: 'Rachel'
Jul 09,2014
0 people found
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Had a really great experience with Martin and Wright when looking for a subsequently securing a flat to rent with my partner. Chloe and Jay were really helpful and supportive throughout the process, and went out of their way to make the process as stress ...
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By: Chloe Martin
Oct 24, 2014
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Your very welcome, I am so pleased I was able to help you find your perfect home. All the best. ...

“Both Jay and Chloe were extremely efficient and helpful in ......”

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Jul 08,2014
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By: 'Ash'
Jul 08,2014
0 people found
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Both Jay and Chloe were extremely efficient and helpful in assisting me secure a property. Chloe was very responsive in arranging viewings and the subsequent dealings in agreeing a contract. Jay was also very attentive and ensured the whole process moved as seemingly as possible....
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By: Chloe Martin
Oct 24, 2014
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Best of Luck in your new home! ...

“Very professional, efficient and pleasant to work with. They helped ......”

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Jul 07,2014
Minithumbup
By: 'Sofia'
Jul 07,2014
0 people found
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Very professional, efficient and pleasant to work with. They helped me to find a flat that met all my requirements. I highly recommend them....
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By: Chloe Martin
Oct 24, 2014
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Thank you Sofia, Hope all is well in the property. ...

“I am a landlady of 20 years experience and Dexters are ......”

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Jul 04,2014
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By: 'Atrocious!'
Jul 04,2014
190 people found
this helpful
I am a landlady of 20 years experience and Dexters are without doubt the worst estate agent I have dealt with. The other negative reviews on this site reflect my dealings with Dexters. Firstly, they took a holding deposit from the tenants yet continued to show ...
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By: Marilyn
Aug 04, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our West Ealing branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“I rented this place while I was in Dublin mister ......”

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Jul 02,2014
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Bart
By: 'Maria'
Jul 02,2014
188 people found
this helpful
I rented this place while I was in Dublin mister Bart sent me beautiful pics, refurnished bright and nice flat with a guarantee to the best deal and it have been checked, since I arrived my life became a nightmare, the flat was so dirty ...
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By: Marilyn
Jul 15, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Kensington and Chelsea branch. We take feedback very seriously and are currently investigating your complaint in order to try and resolve this for you as it is disappointing to us to hear from an unhappy customer. Kind regards Marilyn ...

“TL;DR won't listen to you, promise you a lot ......”

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Jun 28,2014
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By: 'Your'
Jun 28,2014
189 people found
this helpful
TL;DR won't listen to you, promise you a lot and consistently fail to deliver anything, fail to respect simple rules of visiting the house despite numerous requests. Dear Dexters, You are officially hopeless. I won't mention how many times you told us that you'll ...
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What agent could do to change your mind?
Follow extremely simple instructions.
Attached Filesnbsp;
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By: Marilyn
Jul 15, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Chiswick branch. I am head of Customer Services and I wondered if I could be of any further assistance? If you could e-mail further details to me at [email protected], I would like to investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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