82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
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Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Mar 20,2015
Mar 20,2015
0
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Not a bad agency, were rather efficient & on the case throughout putting offer in place. Would say had decent properties listed, which is always good. In terms of communication, compared to other agencies were quite polite & reacts quickly....
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Mar 17,2015
Mar 17,2015
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Temi was very helpful and efficient in dealing with my requests. He always got back to me promptly
and was always very polite. I was also very happy with the way he negotiated with the landlord re the refurb etc on my behalf. He definitely ...
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Comment on agent fees
I was happy with the agent fees. I found them not too extortionate
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Apr 24, 2015
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Hello,
I am the Customer Services Manager here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers.
Marilyn ...
Mar 17,2015
Mar 17,2015
125
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I found this company to have the wrost internal communcations I have ever had!
I arranged to view one flat with one agent. Then got spammed by two others about possible other properties that were the same listings.
I then cancelled the viewing with the ...
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Apr 24, 2015
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Hello,
I am really sorry to hear that you have been unhappy with the service provided by our Dexters branch. I am the Customer Services Manager and I wondered if I could be of any further assistance?
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
Mar 16,2015
Mar 16,2015
1
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We recently moved to London and contacted several lettings agencies, none of which were as responsive, attentive, knowledgeable and willing to go above and beyond as the staff at Martin & Wright. We worked with Chloe and Jay, both of whom were incredibly professional, personable and ...
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Nov 26, 2015
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Thank you so much for your kind review. All the best. ...
Mar 13,2015
Mar 13,2015
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I would like to thank Jay Hayden for providing an excellent service to me as a current tenant. He has been accommodating, professional and always available when required. I would have no hesitations in recommended the firm to to others....
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Mar 12,2015
Mar 12,2015
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Jay Hayden and Anne Marie Kelland, at Martin and Wright have looked after us extremely well from viewing the prospective property to rent, to helping us through the paperwork and settling us in. They have been efficient, friendly and courteous throughout. they had to negotiate ...
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Comment on agent fees
These seemed appropriate to the work done.
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Mar 11,2015
Mar 11,2015
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Very friendly and quick responses. Always replied to my emails and calls. Delivered everything promised and more . Quickly let my property and made sure that he found tenants I asked for. No short-cuts ....
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Apr 24, 2015
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Hello,
I am Customer Service Manager here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers.
Marilyn ...
Mar 06,2015
Mar 06,2015
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Adam and team were very helpful in providing all the necessary paperwork quickly and happily arranged subsequent viewings of the property. I have been satisfied with their services so far....
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Mar 06,2015
Mar 06,2015
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Jay and Sam were absolutely brilliant; they went out of their way to help get me moved in after my initial move fell through (with, and because of, another agent), with days to spare.
A quick message to prospective landlords: the number of happy tenants ...
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Mar 06,2015
Mar 06,2015
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Jay and his team have an excellent and professional service. They showed great enthusiasm in finding tenants for our property. Right from the beginning to end of signing the agreements, keeping us informed of any changes we needed to make, and also adhereing to our ...
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Mar 06,2015
Mar 06,2015
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Overall very good impression of Jay. He was very knowledgeable about the leasing market in our area, was honest, was into the details, and gave my husband and I confidence that he would really look after our flat as we live abroad. Both Jay and ...
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Comment on agent fees
Renewal fees are high, as its more often than not that tenants renew.
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Mar 05,2015
Mar 05,2015
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We found Adam to be courteous and helpful. Our negotiations were releatively straightforward and assisted along the way with Adam's help....
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Mar 02,2015
Mar 02,2015
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Jay Hayden is an excellent agent. The way I describe him is, does not give up easily, does his best to bring business to the company he works for and try to be as honest as he can be....
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Comment on agent fees
I believe if I had given my flat to Jay earlier. I would have been able to get a better rent that I have now, considering I was getting more rent from the previous tenant. Unfortunately the last agent I was dealing with left me with no option or time for persuade for more rent or even the same rent that I have been getting.
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Mar 02,2015
Mar 02,2015
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He was very efficient, quick, very polite and much helpfull , and always available when I had questions and he helped me a lot when I needed the most. Ross is a very helpfull interface between the tenants and me....
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Comment on agent fees
I am pleased but I think that 10% is a bit excessive.
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Apr 24, 2015
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Hello,
I am a Customer Service Manager here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers.
Marilyn ...
Mar 01,2015
Mar 01,2015
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Both agents were very helpful in walking me through and finalising my tenancy a month ago. Very professional and great to deal with as a tenant....
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Mar 01,2015
Mar 01,2015
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Malcolm helped us during the sale of the appartement and jay helped us during the lettings and both have been very helpful throughout. I highly recommend them...
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Feb 27,2015
Feb 27,2015
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Jay Hayden and Susan Whitmore have been extremely helpful in helping get us set up and making the process smoother - I would rate their service as excellent....
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Feb 26,2015
Feb 26,2015
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Chloe was very accommodating and considerate towards our requirements. She helped us get a good price. we would love to work with her again....
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Nov 26, 2015
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Thank you for your comments. ...
Feb 23,2015
Feb 23,2015
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I had a very long drawn out experience of buying my property. From jul till feb!
I'm glad to say that the delay was not due to the agents but rather the fault of the solicitors. I was especially glad because since Oliver took over ...
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Feb 25, 2015
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Hello,
I am the Manager of our Customer Services team here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers.
Marilyn ...
Feb 22,2015
Feb 22,2015
0
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Jay and Adam were incredible to deal with. Adam was upfront and honest about the properties available, and showed me one not yet advertised (but was the one I ultimately went with).
Having just moved to London from Australia I had numerous issues with the ...
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Feb 22,2015
Feb 22,2015
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Have had a very nice experience with Martin & Wright.
I have had to renew my lease a few times and they have been prompt and accommodating.
Now that I am moving out, I have also had very easy communication with the team and they have ...
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Feb 20,2015
Feb 20,2015
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I submitted a query on the M&W website one morning, and Sam Lincoln gave me a call back a couple of hours later setting up a time later that day to view a few properties. I paid a holding deposit for an apartment that ...
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Feb 20,2015
Feb 20,2015
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The agent was in general very effective in the delivery of the agreement and I haven't found any problem with her.
The only thing the delay in recieving LL feedback, but I not sure is agent's fault....
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Nov 26, 2015
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Thank you for your comments. ...
Feb 20,2015
Feb 20,2015
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Chloe was very helpful and cheerful. She was able to help us find a suitable apartment. Our case was not straightforward and she was able to help sort the documentation out....
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Nov 26, 2015
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Thank you for comments. ...
Feb 20,2015
Feb 20,2015
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I believe this agent provided us with excellent and professional service.
We are four tenants that were living in different countries before we moved into this flat, and he kept all of us well informed prior to signing the contract. He was in general very ...
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Feb 17,2015
Feb 17,2015
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It has been a pleasure dealing with Jay. We first approached the firm via your web site and Jay was immediately responsive. His attnetion to detail and obvious love of the job is commendable and we look forward to continuing our relationship....
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Feb 17,2015
Feb 17,2015
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My girflfriend and I used Martin & Wright to find a one bedroom flat in West Hampstead. Jay Hayden clearly and quickly identified the right product for us and all the process went very smoothly. I would highly recommend Martin & Wright to anyone looking in the ...
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Feb 16,2015
Feb 16,2015
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Temi was excellent throughout the whole letting process. He made sure to be on time and worked with other vendors to provide the best service possible. Highly recommend....
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Feb 20, 2015
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Thank You Kwadwo. It was fantastic working with you and i appreciate your kind words. I highly appreciate the recommendation and will ensure to be consistent in my service and improve on it. ...
Feb 16,2015
Feb 16,2015
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- kind
- very fast
- there to help if needed
- good selection of properties available
- would recommend to others.also to non uk residents who are renting for the first time in London....
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Nov 26, 2015
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Thanks so much for your comments all the best. ...
Feb 16,2015
Feb 16,2015
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I would like to thank Jay Hayden of Martin & Wright who recently helped me source a flat for rental. Jay went above and beyond the call of duty and was extremely helpful in my search for a new home. He made the process as simple ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
