Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“I let my property in Crystal Palace through the New ......”

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Aug 04,2015
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Gary
By: 'Laura'
Aug 04,2015
0 people found
this helpful
I let my property in Crystal Palace through the New Cross office as they were recommended by a friend. Gary the manager said it was no trouble even though my property was out of area for them. They accompanied every viewing and the current tenant ...
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“Worst ever. they are in connection with Thamesview management which ......”

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Jul 30,2015
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By: 'Smith'
Jul 30,2015
111 people found
this helpful
Worst ever. they are in connection with Thamesview management which is just... shxt. they are unprofessional, do not listen to you AT ALL, makes all the excuses not to spend any money on the property. took 6 months to fix a small issue. There is one ...
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By: Marilyn
Aug 07, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Clapham branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“He failed to organise a cleaner to clean the bathroom ......”

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Jul 17,2015
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Kieran
By: 'Alan'
Jul 17,2015
119 people found
this helpful
He failed to organise a cleaner to clean the bathroom and my daughter Caroline could not sleep at the flat as the toilet was a disgusting mess, he couldn't care less about the situation and merely said the cleaners will come tomorow, this guy is ...
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What agent could do to change your mind?
The agent failed to have the bathroom cleaned and the toilet was a disgusting mess, my daughter is trying to get an emergency plumber to change the toilet seat
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By: Marilyn
Aug 07, 2015
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Dear Mr Howard I hope that having contacted us directly regarding this matter and, although we appreciate it was not a good start to the tenancy, that you felt this matter was dealt with to your satisfaction. I trust that your daughter is settling in now and enjoying her tenancy. ...

“Not a very good experience here i am afraid. I ......”

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Jul 08,2015
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By: 'Chris'
Jul 08,2015
121 people found
this helpful
Not a very good experience here i am afraid. I spoke with the branch at Dexters to view a property and left my details and arranged a viewing at 17:30 that same day. Once i got to the property no one turned up, so i called ...
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By: Marilyn Plews
Aug 07, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Vauxhall branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“Had to deal with an Inexperienced, unprofessional individual with a ......”

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Jul 07,2015
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By: 'St'
Jul 07,2015
117 people found
this helpful
Had to deal with an Inexperienced, unprofessional individual with a poor level of communication and engagement. This individual needs training to ensure that that understand their legal boundaries rather than trying to be everything that is wrong with the Estate Agents profile when dealing with ...
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By: Marilyn
Aug 07, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our St Margarets branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“lovely when looking around and then terrible! Aggressive, incompetent, untruthful ......”

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Jul 07,2015
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Rob
By: 'Loulou'
Jul 07,2015
114 people found
this helpful
lovely when looking around and then terrible! Aggressive, incompetent, untruthful and generally incredibly unpleasant. I would NEVER use them again and would advise all of my friends against it. They are so aggressive i can't even go into details. Horribly upsetting to deal with....
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By: Marilyn
Aug 07, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Battersea branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“Jay Hayden quickly understood what kind of flat we were ......”

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Jul 07,2015
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By: 'Valeria'
Jul 07,2015
1 people found
this helpful
Jay Hayden quickly understood what kind of flat we were looking for, which was very useful to save time in the search. Moreover, he was very understanding about our needs and helped us a lot in the relationship with the landlord. I'm very satisfied about ...
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By: Chloe Martin
Nov 26, 2015
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Thank you very much for your comments. Best of Luck. ...

“A bunch of irresponsible and unprofessional agents, who almost left ......”

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Jul 05,2015
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Bart
By: 'Mr.'
Jul 05,2015
110 people found
this helpful
A bunch of irresponsible and unprofessional agents, who almost left us homeless...We tried to use their services when we found a suitable flat to rent in Acton area. We discussed with them and made them aware of our situation (that my partner is employed ...
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What agent could do to change your mind?
Not to keep changing the contracts' terms. Understand the possible consequences of their irresponsibility and unprofessionalism.
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“Jay was helpful from the first query. He maintained reliable ......”

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Jul 05,2015
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By: 'Andy'
Jul 05,2015
0 people found
this helpful
Jay was helpful from the first query. He maintained reliable communication keeping me informed about what was happening and was always efficient and polite. Despite being with another agency, he located tenants and processed the entire contract seamlessly. Always polite and would recommend this company ...
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Comment on agent fees
Competitive!
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“Chloe and Jay were wonderful to work with. Moving from ......”

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Jul 04,2015
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By: 'Kendall'
Jul 04,2015
0 people found
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Chloe and Jay were wonderful to work with. Moving from overseas, we had many questions in regards to letting a property. Their responses were prompt and they were willing to help us in any way we needed....
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By: Chloe Martin
Nov 26, 2015
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Thank you for your comments. All the best! ...

“Very happy with the service that Martin and Wright, in ......”

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Jul 04,2015
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By: 'SJ'
Jul 04,2015
0 people found
this helpful
Very happy with the service that Martin and Wright, in particular Jay Hayden have provided. Martin and Wright and Jay have been courteous, professional, timely and helpful in our our dealings, one really could not hope for a better service. Very happy to recommend Martin ...
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Comment on agent fees
Competitive, well explained and with fair clauses.
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“So far I am very pleased with the experience I ......”

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Jul 02,2015
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By: 'Ana'
Jul 02,2015
0 people found
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So far I am very pleased with the experience I have had with Martin & Wright Estate Agents. Staff have been professional, helpful and responded to queries in a timely manner. We had a few slight modifications to the property prior to our tenancy and these ...
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Comment on agent fees
The fees charged seem reasonable in comparison to other London agencies.
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By: Chloe Martin
Nov 26, 2015
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Thank you for your feedback. Best of Luck. ...

“This was the first property my wife and I have ......”

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Jul 01,2015
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By: 'Brian'
Jul 01,2015
0 people found
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This was the first property my wife and I have rented in the UK, and the experience we had at Martin & Wright was excellent. We worked with both Chloe Martin and Jay Hayden, who were extremely professional, helpful, and transparent along the way. We had ...
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By: Chloe Martin
Nov 26, 2015
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Thank you so much for your comments. I am so pleased to of help you. You were a pleasure to deal with. ...

“Martin & Wright were the letting agents for my current flat. ......”

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Jul 01,2015
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By: 'Kamil'
Jul 01,2015
0 people found
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Martin & Wright were the letting agents for my current flat. They were very active and commited, always in touch with me. Mr Zaidman proved very helpful showing me around and explaining the whole process of renting a flat in UK (this is my very first ...
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By: Chloe Martin
Nov 26, 2015
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Thank you so much for you feedback it is greatly appreciated. ...

“All agents were extremely friendly, helpful and informative. They communicated ......”

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Jun 30,2015
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By: 'Dani'
Jun 30,2015
0 people found
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All agents were extremely friendly, helpful and informative. They communicated well and facilitated the entire procedure with professionalism. I would happily use them again for a future move....
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Comment on agent fees
Fees seemed high, but I believe they are in accordance with other agencies fees (we are not used to renting in the UK and so were surprised to pay as much as we did in fees).
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By: Chloe Martin
Nov 26, 2015
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Thank you for your feedback. All the best. ...

“Jay Hayden and Martin&Wright surpassed our expectations in every ......”

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Jun 29,2015
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By: 'Carolyn'
Jun 29,2015
0 people found
this helpful
Jay Hayden and Martin&Wright surpassed our expectations in every aspect of property management and letting. No problems without solution and our flat which was in need of significant refurbishment prior to letting, was fully prepared and a tenant found within two weeks! Remakable....
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“Anytime I ask Chloe, she was efficient and prompt. Really ......”

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Jun 26,2015
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By: 'Eleonore'
Jun 26,2015
1 people found
this helpful
Anytime I ask Chloe, she was efficient and prompt. Really appreciated her help. I was just in contact with her....
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By: Chloe Martin
Nov 26, 2015
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Thank you for your comment. All the best. ...

“My husband and I did all of the foot work ......”

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Jun 26,2015
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By: 'Lauren'
Jun 26,2015
0 people found
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My husband and I did all of the foot work for finding the flat we are in now, but Martin & Wright does have a detailed contract. Getting us to sing a contract was the only thing that she seemed to care about. There was a ...
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What agent could do to change your mind?
Being that my husband and I found the house and the only thing the agency did was provide the contract, we feel that the fees were too high.
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Comment on agent fees
Being that my husband and I found the house and the only thing the agency did was provide the contract, we feel that the fees were too high.
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By: Jay Hayden
Jul 04, 2015
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Dear Lauren Thank you for your time in providing us with this feedback and sorry to hear thats it's quite negative. I've discussed this with your husband Nick and although this is the first I've heard of your complaints (which I mentioned to him would have been good to hear about this before you posted the review in order to act quicker), I understand your points and they have been addressed. Best of luck with the flat and hope you enjoy your stay. ...

“We almost bought a flat in Shepherds Bush through Dexters, ......”

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Jun 24,2015
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Charlotte
By: 'disgruntled'
Jun 24,2015
122 people found
this helpful
We almost bought a flat in Shepherds Bush through Dexters, and it was a nightmare every step of the way. We were slightly naive first time buyers, and felt completely taken advantage of. Charlotte Green (the sales agent) either brushed aside or completely ignored the ...
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“We rented our flat for two years with Dexters, who ......”

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Jun 16,2015
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By: 'Mr'
Jun 16,2015
111 people found
this helpful
We rented our flat for two years with Dexters, who are the Lettings agents for Thamesview. We were told that the property was unfurnished, but when we moved in we found there were several large items, drawers, corner units, even old chipboard side tables etc, ...
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“Dexters happily took the deposit for the offer which we ......”

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Jun 10,2015
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Ruchika
By: 'Snic'
Jun 10,2015
116 people found
this helpful
Dexters happily took the deposit for the offer which we put on a house to let, made us fill in many after many of forms and then after all this effort we were then told that we did not have the house due to the ...
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What agent could do to change your mind?
Fees were very large the holding deposit was ‚£700 and every other lettings agency holding deposit was around ‚£450 + lower.
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Comment on agent fees
Fees were very large the holding deposit was ‚£700 and every other lettings agency holding deposit was around ‚£450 + lower.
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By: Marilyn
Aug 10, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our West Ealing branch. I am part of the Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“The service is average, As it took nearly 2 months to ......”

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Jun 08,2015
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Jimmy
By: 'Faisal'
Jun 08,2015
106 people found
this helpful
The service is average, As it took nearly 2 months to rent out the property, the service quality can be improved....
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By: Marilyn
Jun 25, 2015
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Hello, I am the Customer Services Manager here at Dexters and I just wanted to say thank you for your comments about the service you received. Feedback is valuable to us as we are continually reviewing our processes and if you have the time to advise where you believe our service could be improved, we would appreciate hearing from you. Kind regards Marilyn Kind regards Marilyn ...

“As a landlady, Davey Stone has exceeded my expectations - ......”

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May 26,2015
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By: 'Natalie'
May 26,2015
0 people found
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As a landlady, Davey Stone has exceeded my expectations - all agents are very talented at mediating fairly and politely between tenant and landlord. As a whole the agency is responsive, polite and keen. I would thoroughly recommend Davey Stone to potential buyers/ landlords and ...
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“I worked with both Jay Hayden and Chloe Martin from ......”

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May 25,2015
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By: 'Jess'
May 25,2015
0 people found
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I worked with both Jay Hayden and Chloe Martin from Martin&Wright. They were excellent- efficient, informative and responsive. They made my move overseas a seamless process and helped me secure my dream flat....
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By: Chloe Martin
Nov 26, 2015
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Thank you for your feedback. ...

“Wow! These people have tried to advise us to take ......”

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May 25,2015
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Jimmy
By: 'buttershave'
May 25,2015
117 people found
this helpful
Wow! These people have tried to advise us to take tenants without anywhere near the correct or accurate references! this is appalling service and it really does make me laugh when you read the info pack they give you stating/claiming how amazing their referencing ...
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What agent could do to change your mind?
Just unfortunate that a landlord needs an agency at all really. None of the agents have been particularly straight forward but Dexters have the been the worst by far and massive time wasters. Close doors after viewings please.
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By: Marilyn
Jun 02, 2015
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Isleworth branch. I am Customer Services for the Dexters group and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“We rented a property with Peter James for 6 years and ......”

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May 20,2015
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By: 'SE12'
May 20,2015
5 people found
this helpful
We rented a property with Peter James for 6 years and back in 2009 the Property Manager was Michelle Burchell. The day we moved in we felt in total despair, my immediate response was to walk out, hand the keys back and say the deal was off. ...
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“We have been renting through Thamesview Estates for 12 months and ......”

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May 14,2015
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By: 'Helen'
May 14,2015
2 people found
this helpful
We have been renting through Thamesview Estates for 12 months and have had to deal with at least half a dozen different people, none of whom talk to each other. There appears to be no centralized database so that every time you contact them, you start ...
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By: Marilyn
May 26, 2015
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Dear Mrs Denney, I am really sorry to hear that you have been unhappy with the service provided by Thamesview. It is disappointing to hear from an unhappy client and I can assure you that we will look into the matter and deal with any outstanding issues. Feedback is extremely important to us and we appreciate you bringing this to our attention. In the meantime, please contact me on [email protected] should you wish to discuss the matter further. Kind regards Mar ...

“Having moved out over 6 weeks ago from one of Martin & ......”

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May 14,2015
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By: 'Olivia_H'
May 14,2015
3 people found
this helpful
Having moved out over 6 weeks ago from one of Martin & Wright's properties, we STILL have not received our deposit back. Jane Mifsud from Accounts has been the most incompetent person we have ever had the displeasure of dealing with. Myself and my 2 flatmates have been ...
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“The Agent was really nice and is still taking good ......”

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May 13,2015
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By: 'Marjon'
May 13,2015
0 people found
this helpful
The Agent was really nice and is still taking good care about everything. I'm very glad I've gone to this Agency...
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“As a landlady, this agency has exceeded my expectations - ......”

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May 06,2015
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By: 'West'
May 06,2015
0 people found
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As a landlady, this agency has exceeded my expectations - Sue Whitmore in particular is seriously talented at mediating fairly and politely between tenant and landlord. As a whole the agency is responsive, polite and keen....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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