Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Chloe was attentive and communicative; she managed the specifics of ......”

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Sep 26,2015
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By: 'Melissa'
Sep 26,2015
0 people found
this helpful
Chloe was attentive and communicative; she managed the specifics of our contract very well. Jay kept us informed and was alert to incoming messages....
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By: Chloe Martin
Nov 26, 2015
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Thank you very much ...

“I thought Chloe and Claudia were a huge help to ......”

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Sep 26,2015
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By: 'Andrew'
Sep 26,2015
0 people found
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I thought Chloe and Claudia were a huge help to my flatmate and I as we worked to find and ultimately sign a new lease. Hardworking, competent and kind people. I will definitely use them again....
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By: Chloe Martin
Nov 26, 2015
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Thank you. Best of Luck. ...

“Since initially signing the contract with Chloe Martin, my flatmate ......”

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Sep 26,2015
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By: 'Helena'
Sep 26,2015
0 people found
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Since initially signing the contract with Chloe Martin, my flatmate and I have dealt directly with Jay Hayden having moved into our property in May of this year. He has always been happy to help, responsive to emails/texts (even on weekends) and has gone ...
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By: Chloe Martin
Nov 26, 2015
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Thank you for your feedback. ...

“Absolutely shocking, these guys are literally crooks. Was told my ......”

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Sep 17,2015
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By: 'Edward'
Sep 17,2015
86 people found
this helpful
Absolutely shocking, these guys are literally crooks. Was told my offer had been accepted, they then told me over the phone that they were unable to take my holding deposit due to card processing issues (i feel this was a lie) and that we would ...
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By: Marilyn
Oct 23, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters Clapham branch, which is a trading name of Thamesview Estate Agents Ltd. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“Extremely rude and provide only minimal service. Ignored requests to ......”

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Sep 16,2015
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Robert Scullion
By: 'Stay'
Sep 16,2015
7 people found
this helpful
Extremely rude and provide only minimal service. Ignored requests to clean mildew buildup, saying it was common in London apartments. Made threats over using deposit to pay last month rent, even though Apartment was vacated and inspected. Did some sort of fake request for damage, ...
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“Was easy to arrange a viewing and arranging the tenancy ......”

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Sep 09,2015
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By: 'Amanda'
Sep 09,2015
0 people found
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Was easy to arrange a viewing and arranging the tenancy was a smooth process. Straight forward and easy to deal with....
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“My flat was suddenly vacated at the end of May ......”

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Sep 09,2015
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By: 'Jacqueline'
Sep 09,2015
0 people found
this helpful
My flat was suddenly vacated at the end of May by the previous tenants who were friends of mine. Jay Hayden and his office found new tenants and also did the necessary repairs and purchased some furniture and generally put the flat back in excellent ...
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“These people are borderline criminals. The Dexters/Thamesview company has ......”

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Aug 28,2015
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ana
By: 'jonathan'
Aug 28,2015
106 people found
this helpful
These people are borderline criminals. The Dexters/Thamesview company has absolutely no respect for UK law and will not hesitate to scam people. They charged us a large sum of money because items were missing from an inventory list that was made years ago and ...
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By: Marilyn
Oct 23, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters branch, which is a trading name of Thamesview Estate Agents Ltd. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“We were a few people who found a property we ......”

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Aug 26,2015
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Ryan
By: 'JustBeNice'
Aug 26,2015
4 people found
this helpful
We were a few people who found a property we liked through this agency. They were very nice to us up until a holding deposit was paid. They then brought out a set of rules and that we had to provide all of the requested ...
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What agent could do to change your mind?
- They should not have set down fake rules after money was put down - They should have communicated better (their communication was not very good at all) - They should not have threatened us about holding fee and move in date for no valid reason - They should not have been rude to us down the phone - They should have taken a customer service course - They should have arranged our move in properly and had all our keys ready - really unorganised
Attached Filesnbsp;
Comment on agent fees
The agency fee's were standard and that was the only good thing about the property although they didnt check us into the property and didnt have anything ready therefore we should have been awarded a discount. Additionally the check in clerk was not needed as the landlord had arranged for one that he would pay for, so we had to pay for a service that was not requested.
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By: Marilyn
Oct 29, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Square Mile Canary Wharf branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“Extremely pleased with the service that we have received at ......”

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Aug 24,2015
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Dan
By: 'Elisabetta'
Aug 24,2015
1 people found
this helpful
Extremely pleased with the service that we have received at Dexters. We were particularly impressed with Dan Jackson whom helped us throughout the process and his professional and friendly manner made the flat search less difficult. He is proactive and time keeper, and was sincerely ...
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By: Marilyn
Oct 05, 2015
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Hello, I am the Customer Services Manager here at Dexter's and I just wanted to say thank you for your kind comments about the service you received from our Ealing branch an in particular Dan Jackson. It is always nice to read about happy customers. Kind regards Marilyn ...

“In the 8 years renting in London it was good to ......”

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Aug 21,2015
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By: 'Moon'
Aug 21,2015
1 people found
this helpful
In the 8 years renting in London it was good to finally deal with a premiership standard agency after previously dealing with division one Foxtons and conference league Hunters. Aside from being competent in doing what they do, what sets Martin & Wright apart from other agencies ...
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By: Chloe Martin
Nov 26, 2015
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Thank you for your detailed feedback. ...

“I felt that I could trust this agency and there ......”

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Aug 20,2015
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By: 'Anne'
Aug 20,2015
0 people found
this helpful
I felt that I could trust this agency and there were no surprises or xtra costs that were not mentioned. Although in the beginning it was hard to get a viewind due to miscommunication after that everything went smoothly. I think I could use this ...
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By: Chloe Martin
Nov 26, 2015
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Thank you Anne and I'm sorry again for the miscommunication. ...

“I was impressed with the level of communication provided to ......”

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Aug 18,2015
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By: 'C'
Aug 18,2015
0 people found
this helpful
I was impressed with the level of communication provided to me and I felt that my best interests were being catered for. Consideration of additional requests I had regarding the property were well received. I was under considerable pressure due to a delayed exchange/completion ...
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“After spending a long time looking for a property and ......”

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Aug 18,2015
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By: 'A_C141'
Aug 18,2015
0 people found
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After spending a long time looking for a property and not seeing anything that immediately jumped out it was getting fairly desperate. We were taken round a number of properties at one address which still didn't quite fit but as there was another property round ...
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Comment on agent fees
Standard fees
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By: Chloe Martin
Nov 26, 2015
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Thank you so much. All the best. ...

“Dealing with Chloe Martin of Martin & Wright was quick, easy ......”

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Aug 16,2015
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By: 'Elizabeth'
Aug 16,2015
0 people found
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Dealing with Chloe Martin of Martin & Wright was quick, easy and painfree. Responses were always fast, and they kept me informed about exactly what they needed from me, which was great as I had not rented from an agency before. Very happy in my new ...
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By: Chloe Martin
Nov 26, 2015
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Thank you so much for your feedback, I am so pleased to of been of help. ...

“When I contacted Martin & Wright initially, I was impressed that ......”

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Aug 15,2015
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By: 'Charlene'
Aug 15,2015
0 people found
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When I contacted Martin & Wright initially, I was impressed that firstly, I was able to talk to someone immediately on the phone, which up to that point, seemed quite a challenge during my property search thus far! At the time I spoke with a friendly ...
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By: Chloe Martin
Nov 26, 2015
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Thank you so much Charlene. I am so pleased to have helped you find your ideal flat. All the Best! ...

“If it wasn't for Chloe Martin ringing us up with ......”

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Aug 15,2015
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By: 'Laura'
Aug 15,2015
0 people found
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If it wasn't for Chloe Martin ringing us up with the offer of the property, it is likely we never would have found and now be living in such a beautiful area and flat of our dreams. With a few complications along the way, she ...
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By: Chloe Martin
Nov 26, 2015
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Thank you so much for your positive feedback back! It is greatly appreciated! ...

“Martin & Wright helped us find a flat that suited our ......”

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Aug 15,2015
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By: 'PP'
Aug 15,2015
0 people found
this helpful
Martin & Wright helped us find a flat that suited our needs in the West Hampstead area. The whole process was straightforward, Chloe and Jay helped us do all of the paperwork after we chose the flat and everything went smooth. They were also very quick ...
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By: Chloe Martin
Nov 26, 2015
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Thank you for your comments, they are greatly appreciated. ...

“The agency is very good at what they do. I ......”

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Aug 15,2015
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By: 'Delcio'
Aug 15,2015
0 people found
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The agency is very good at what they do. I would recommend them as they are very professional and respectful to their customers. They tend to help and understand their customers as much as possible....
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“Very helpful, flexible and quick to get everything sorted. Made ......”

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Aug 15,2015
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By: 'Luv'
Aug 15,2015
0 people found
this helpful
Very helpful, flexible and quick to get everything sorted. Made everything super easy and efficient. Highly recommend if you are looking in the area!...
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“Agent was helpful and efficient throughout the process of renting. ......”

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Aug 14,2015
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By: 'GL'
Aug 14,2015
0 people found
this helpful
Agent was helpful and efficient throughout the process of renting. Supplied all details where requested, was thorough with paperwork and chased the relevant tradesmen to get things fixed. Would definitely recommend them....
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“I like the team at Martin and Wright.. Everyone has ......”

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Aug 14,2015
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By: 'Nebula101'
Aug 14,2015
0 people found
this helpful
I like the team at Martin and Wright.. Everyone has their role and is thorough and gets the job done. If someone is away another staff member takes over and their is no wait..it's a smooth transition, Craig helped me find my place and ...
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By: craig fox
Nov 26, 2015
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Many thanks for your kind comments and much appreciated, and I hope and wish you all the best in the property and hope you are well. ...

“We found Chloe very helpful,very easy to keep in ......”

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Aug 13,2015
Minithumbup
By: 'ed'
Aug 13,2015
0 people found
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We found Chloe very helpful,very easy to keep in contact with always return calls founders the right type of property,which we are very happy in now. would definitely recommend them to our friends...
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By: Chloe Martin
Nov 26, 2015
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Thank you very much Ed for your Feedback! Best of Luck in the House! ...

“My wife and I were looking for available lettings with ......”

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Aug 13,2015
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By: 'Happy'
Aug 13,2015
0 people found
this helpful
My wife and I were looking for available lettings with very specific criteria. Jay listened to our requirements and then identified a suitable property that was exactly what we had hoped to find. We believe him to be thoroughly knowledgeable about the letting opportunities in ...
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By: Chloe Martin
Nov 26, 2015
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Thank you so much for your feedback. ...

“I had a pleasant experience with Martin & Wrights agents, from ......”

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Aug 12,2015
Minithumbup
By: 'MWK'
Aug 12,2015
0 people found
this helpful
I had a pleasant experience with Martin & Wrights agents, from the viewing of this flat to move-in inspection. They replied all of my emails and voice mails within a few hours, and provided me detailed answers to my questions which was very much appreciated....
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By: Chloe Martin
Nov 26, 2015
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Thank you very much for your feedback. All the best. ...

“I have used Martin & Wright a number of times to ......”

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Aug 11,2015
Minithumbup
By: 'Ketan'
Aug 11,2015
0 people found
this helpful
I have used Martin & Wright a number of times to market a few of the flats I rent out. I have found them very professional and timely in their approach. Jay has been very useful in making me aware of the rental market and achieved ...
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By: asbeerewvb9j
Aug 02, 2016
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discover more ...

“We were recommended Martin & Wright by several local friends - ......”

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Aug 10,2015
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By: 'Whampslandlord'
Aug 10,2015
0 people found
this helpful
We were recommended Martin & Wright by several local friends - and Jay and the team have exceeded expectations. After meeting with many of the bigger estate agencies, it was refreshing to come across a team who are candid, friendly and, above all, supremely helpful. On ...
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“Mr Hayden responded to my inquiry on the property within 2 ......”

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Aug 10,2015
Minithumbup
By: 'Shane'
Aug 10,2015
0 people found
this helpful
Mr Hayden responded to my inquiry on the property within 2 hours and arranged to show me the property that same day. He was prompt and courteous. Once we had agreed to rent the property Mr Hayden moved equally swiftly to close the formal arrangements and ...
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“I would like to compliment Jay Hayden, Susan Whitmore and ......”

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Aug 10,2015
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By: 'Charmaine'
Aug 10,2015
0 people found
this helpful
I would like to compliment Jay Hayden, Susan Whitmore and Craig Fox on the excellent service they provided me from the viewing until signing of contract. They did everything to make things run smoothly and quickly as possible. Unlike any other, you are by far ...
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By: craig fox
Nov 26, 2015
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Many thanks for your kind comments and much appreciated, and I hope and wish you all the best in the property and hope you are well. ...

“I have a 24 moth contract without any breaking clause. Also, ......”

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Aug 06,2015
Minithumbdown
By: 'Someone'
Aug 06,2015
2 people found
this helpful
I have a 24 moth contract without any breaking clause. Also, with a 10% compensation to the landlord of the remaining rent if we vacate before the end of the contract. When signing the agreement my agency told me that not having a breaking clause is not ...
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What agent could do to change your mind?
Just help to find someone to roll the contract and don't pay the extra cost.
Attached Filesnbsp;
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By: Marilyn
Oct 29, 2015
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Square Mile Canary Wharf branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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