Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Overall an good review, with a couple of negative notes ......”

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Dec 01,2015
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By: 'Alessandra'
Dec 01,2015
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Overall an good review, with a couple of negative notes such as: - some elements of the property in a particular poor condition were not highlighted (e.g. windows damaged). - When moved in the property, the flat was not empty as the previous tenant ...
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“Martin & Wright were a very professional and intelligent outfit all-round. ......”

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Nov 30,2015
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By: 'Nick'
Nov 30,2015
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Martin & Wright were a very professional and intelligent outfit all-round. They understood the relationship between the landlord and themselves well and engineered the securing of our flat very proficiently. Doing so whilst maintaining a well received level of transparency in the process. Stress free, honest ...
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By: Chloe Martin
Nov 30, 2015
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Thank you so much for your comments. All the best! ...

“Chloe was on time, helpful, and very friendly and understanding. ......”

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Nov 27,2015
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By: 'Catherine'
Nov 27,2015
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Chloe was on time, helpful, and very friendly and understanding. She quickly found us a place and did a viewing for us that night. We love living there, thanks Chloe!!...
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By: Chloe Martin
Nov 30, 2015
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Thank you so much for your comments Catherine. It was a pleasure dealing with you. Best of Luck in your new home :) ...

“Having a property to let for the first time in ......”

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Nov 27,2015
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By: 'U.'
Nov 27,2015
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Having a property to let for the first time in London, we found Martin & Wright to be so friendly, helpful and professional. Peter, Jay and the rest of the team provided us with guidance and valuable advice to guide us through the letting maze. Once ...
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“I met Jay Hayden while I was looking to rent ......”

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Nov 27,2015
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By: 'Anna'
Nov 27,2015
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I met Jay Hayden while I was looking to rent a flat. He was very professional, showing very good communication skills all throughout the process....
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“Martin and Wright were professional have been very helpful throughout ......”

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Nov 26,2015
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By: 'Tom'
Nov 26,2015
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Martin and Wright were professional have been very helpful throughout our tenancy as well as when we were looking for a property in the West Hampstead area....
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“Chloe contacted me to take me to view the property. ......”

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Nov 25,2015
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By: 'Amelia'
Nov 25,2015
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Chloe contacted me to take me to view the property. It was the only property I have viewed with Martin&Wright. She was very straightforward and direct regarding property conditions and landlord requirements. The viewing was a bit rushed though. During the agreement phase she ...
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Comment on agent fees
Decent when comparing with other agencies.
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By: Chloe Martin
Nov 30, 2015
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Thank you Amelia for your comments. When your tenancy began the landlord was managing the property but due to a change in his circumstances he therefore requested we manage his portfolio a short time after your tenancy commenced. ...

“Our first dealing was with Jay Hayden who came up ......”

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Nov 20,2015
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By: 'Minal'
Nov 20,2015
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Our first dealing was with Jay Hayden who came up with a potential client to rent the flat. Our interaction with him was extremely professional (in a friendly way). Jay was not pushy at all. He gave us time to make our decision. He provided ...
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Comment on agent fees
We would like to see this go down every year.
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“He was very professional, compassionate and understanding to our situation ......”

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Nov 20,2015
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By: 'Elizabeth'
Nov 20,2015
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He was very professional, compassionate and understanding to our situation and helped us to move in a good sensible manner. Would definitely recommend him and the branch to friends last looking to move in the area....
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“Overall, the process was very fast and efficient with the ......”

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Nov 19,2015
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By: 'jmcm'
Nov 19,2015
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Overall, the process was very fast and efficient with the majority of communication carried out via email. This is a good example for other lettings agents....
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Comment on agent fees
The inventory fee is quite high
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“I got in touch with Martin & Wright to view a ......”

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Nov 19,2015
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By: 'C'
Nov 19,2015
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I got in touch with Martin & Wright to view a property in Septembe. It was very easy to get through to them and set up a viewing for a Saturday morning. I liked the property straight away and liased with Craig Fox, who was very ...
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By: craig fox
Nov 26, 2015
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Many thanks for your kind comments and much appreciated, and I hope and wish you all the best in the property and hope you that you are well. ...

“Jay was extremely useful in communicating all the information. Whist ......”

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Nov 19,2015
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By: 'Chris'
Nov 19,2015
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Jay was extremely useful in communicating all the information. Whist Jay was very professional, he was also very personable and you felt that you were able to ask questions and find information out, which is really important. Jay went above and beyond his job to ...
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By: Chloe Martin
Nov 26, 2015
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Thank you ...

“Chloe and Jay were professional and helpful during the moving ......”

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Nov 18,2015
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By: 'Nicolas'
Nov 18,2015
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Chloe and Jay were professional and helpful during the moving process and paperwork. They did answer all our questions in time and did a proper follow-up with the landlord for any specific request we had....
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By: Chloe Martin
Nov 26, 2015
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Thank you very much Nicolas.c ...

“We used the services of Marting & Wright to rent a ......”

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Nov 17,2015
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By: 'Riccardo'
Nov 17,2015
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We used the services of Marting & Wright to rent a property. Chloe was always punctual and reliable and happy to show us the property a number of times. She provided a professional service....
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By: Chloe Martin
Nov 26, 2015
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Thank you very much, hope all is well and you are enjoying the flat! ...

“Jay provided me with an absolutely top drawer service on ......”

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Nov 17,2015
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By: 'Nigel'
Nov 17,2015
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Jay provided me with an absolutely top drawer service on my recent re-letting. As well as dealing with all the management of the redecorations and repairs needed before the letting, he found excellent tenants, got me the rent he suggested we'd get, dealt with all ...
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“Jay explained to us the most relevant details of the ......”

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Nov 17,2015
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By: 'Francesco'
Nov 17,2015
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Jay explained to us the most relevant details of the contract and has been very friendly and helpful along the full process. I trust him and will ask for his help again next time....
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“Jay has been very knowledgeable and supportive all along the ......”

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Nov 17,2015
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By: 'Francesco'
Nov 17,2015
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Jay has been very knowledgeable and supportive all along the renting process. Also, he has been transparent and timely, something that made me fully trust him....
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“Chloe was our initial contact with Martin & Wright, and it ......”

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Nov 13,2015
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By: 'John'
Nov 13,2015
1 people found
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Chloe was our initial contact with Martin & Wright, and it was Chloe who showed us round the flats. The good thing about her, was that (unlike some other agents we used) she didn't bother to show us flats that didn't fit our criteria eg. price, ...
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Comment on agent fees
Martin and Wright were much cheaper than other agents in the area which is great. Most fees are a rip off! We actually found an agent that didn't take the piss.
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By: Chloe Martin
Nov 26, 2015
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Thank you so much John. I am so pleased I was able to help you find the perfect home. ...

“I bought this property through Martin and Wright 6 years ago. ......”

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Nov 13,2015
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By: 'Meng'
Nov 13,2015
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I bought this property through Martin and Wright 6 years ago. I was very pleased with the professional service in particular the manners and friendly approach I received from Malcolm Ornstein. 2 months ago, I decided to rent out the property and I immediately thought of Martin ...
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“Chloe was very helpful and prompt responding to all our ......”

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Nov 13,2015
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By: 'Lisa'
Nov 13,2015
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Chloe was very helpful and prompt responding to all our queries. We recently moved to London so dont have a huge amount of experience dealing with rental agencies, but Martin and Wright were great. We were very nervous about finding a property through a rental ...
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Comment on agent fees
The fees seemed pretty standard
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By: Chloe Martin
Nov 26, 2015
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Thank you so much Lisa, you were a pleasure to deal with. Best of luck! ...

“W2Martin&Wright was recommended to me. Peter Martin answered ......”

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Nov 13,2015
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By: 'West'
Nov 13,2015
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W2Martin&Wright was recommended to me. Peter Martin answered all queries I had in a very clear and professional way. Jay Hayden Director of Lettings, clearly has a natural ability to appropriately match tenants with the landlord/landlady as I have seen on two ...
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Comment on agent fees
Satisfactory
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“We had great difficulties finding a place to rent for ......”

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Nov 12,2015
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By: 'Christian'
Nov 12,2015
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We had great difficulties finding a place to rent for our son, until we contacted Martin Wright. The help we received, especially from Jay Hayden, was very much appreciated. Jay and his team are very proffessional and I would stongly recommend them....
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“Very good service. Good organisation. Simple and quick paperwork. Staff ......”

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Nov 12,2015
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By: 'Trino'
Nov 12,2015
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Very good service. Good organisation. Simple and quick paperwork. Staff is very kind and efficient. Many thanks. All best wishes....
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By: Chloe Martin
Nov 26, 2015
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Thank you Trino, Best of Luck ...

“Hello, I have recently had the pleasure of the services ......”

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Nov 11,2015
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By: 'AJM'
Nov 11,2015
1 people found
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Hello, I have recently had the pleasure of the services of Nancy Kearney through Dexters in Twickenham. Normally I feel like estate agents are giving me the spiel and don't actually care about my needs, but on this occasion, my partner and I felt that ...
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By: Marilyn
Nov 12, 2015
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Hello, I am the Customer Services Manager here at Dexters Twickenham, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“Tania and Jay have been pleasant and helpful throughout. I ......”

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Nov 11,2015
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By: 'Tenant'
Nov 11,2015
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Tania and Jay have been pleasant and helpful throughout. I found them much better to deal with than other agents. They resolve any issues efficiently and are polite....
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Comment on agent fees
Some of the possible fees that tenants could be charged that are set out in the contract seem unreasonable e.g fees if they have to send a letter to the tenant etc but the actual fees I paid at the start of the contract for drafting contract etc were standard I think.
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By: Tania
Nov 26, 2015
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Thank you for your kind review. We hope you enjoy the flat. ...

“very friendly and helpfulshe is easy to approach and made ......”

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Nov 11,2015
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By: 'naokonoike'
Nov 11,2015
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very friendly and helpful she is easy to approach and made the daunting house hunting easier for me...
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By: Marilyn
Nov 12, 2015
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Hello, I am the Customer Services Manager here at Dexters Twickenham, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“Craig and Jay were always reachable and made sure that ......”

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Nov 11,2015
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By: 'Dominique'
Nov 11,2015
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Craig and Jay were always reachable and made sure that all documents as well as keys were ready when they had to be. Craig made sure to inform me every step of the way and Jay was very professional about all the documentation. Am very ...
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By: craig fox
Nov 26, 2015
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Many thanks for your kind comments and much appreciated, and I hope and wish you all the best in the property and hope you are well. ...

“Jay Hayden is an extremely professional agent who helped project ......”

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Nov 11,2015
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By: 'AA'
Nov 11,2015
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Jay Hayden is an extremely professional agent who helped project manage extensive works to my flat between tenancies while I was unavailable. There were many contractors providing different services and the process was well managed with a charming smile and sense of humour when required! ...
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Comment on agent fees
Fees charged were completely reasonable.
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“I thought i will share my horrible experience with Peter ......”

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Nov 10,2015
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By: 'Fatima'
Nov 10,2015
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I thought i will share my horrible experience with Peter James. If You looking to be ripped off and be ignored go to Peter James.I have been dealing with a many agents and this is the first time i came across such as poor ...
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Comment on agent fees
Unreasnable fees.
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“I had spent a few weeks searching independently for properties ......”

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Nov 10,2015
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Sonia
By: 'Sarah'
Nov 10,2015
1 people found
this helpful
I had spent a few weeks searching independently for properties with no luck before I registered with Dexters Twickenham. Sonia took the time to understand what it is that I was looking for, lined up some viewings and I ended up putting an offer in ...
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By: Marilyn
Nov 12, 2015
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Hello, I am the Customer Services Manager here at Dexters Twickenham, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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