Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Good Service, from the first viewing right through to the ......”

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Jan 16,2016
Minithumbup
By: '64'
Jan 16,2016
0 people found
this helpful
Good Service, from the first viewing right through to the exchange, a professional team and a good agent. HAppy with it all...
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Comment on agent fees
Could have been cheaper....!
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“Martin and Wright is an adequate if entirely undistinguished letting ......”

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Jan 15,2016
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By: 'HFR'
Jan 15,2016
0 people found
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Martin and Wright is an adequate if entirely undistinguished letting agent. Viewings were easily arranged and competently conducted. The agent was unwilling to ask the landlord for as much flexibility as I requested for a contract start date. After the offer was accepted, the vetting ...
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Comment on agent fees
Fees are within the range to be expected of London agents. Higher than I have paid before but not extortionate.
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“We have had a great experience with Dexters from the ......”

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Jan 13,2016
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Sonia
By: 'Hannah'
Jan 13,2016
1 people found
this helpful
We have had a great experience with Dexters from the beginning. Not only helpful and genuinely willing to provide a good service, which is not always the norm these days, but very friendly too. Sonia De Abreu was our agent and she was just great. ...
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By: Marilyn
Jan 14, 2016
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Hello, I am the Customer Services Manager here at Dexters, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...

“I currently rent with Martin and Wright and their process ......”

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Jan 12,2016
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By: 'WendoverCourt'
Jan 12,2016
0 people found
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I currently rent with Martin and Wright and their process of gathering all the details and making sure the tenancy agreement was sorted was very efficient and so very easy for myself and my flatmates! Whenever we've needed any help with payments/lost keys/general ...
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“Chloe was very helpful when we were looking for a ......”

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Jan 12,2016
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By: 'Mike&Dimitra'
Jan 12,2016
0 people found
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Chloe was very helpful when we were looking for a flat. She helped us shortlist the flats and arranged for the viewings on a Saturday which was very helpful!...
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“Jay is a very professional and efficient person. He combines ......”

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Jan 12,2016
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By: 'Cameron'
Jan 12,2016
0 people found
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Jay is a very professional and efficient person. He combines this with a degree of friendliness.I have worked with him well during the lettings process....
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Comment on agent fees
The agent is effective and efficient.
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“The service provided was correct however the agent who showed ......”

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Jan 11,2016
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By: 'Tiph'
Jan 11,2016
0 people found
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The service provided was correct however the agent who showed me the flat was not very informed about the property itself. For example there is a sofa that can be transformed in a bed, which is an added value, that he did not mention and ...
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“Very good work from both Craig and Jay. They were ......”

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Jan 11,2016
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By: 'stephane'
Jan 11,2016
0 people found
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Very good work from both Craig and Jay. They were very helpful and professional. Much appreciated. Would use their services if I were a Landlord....
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“We found our current flat via this agency, the viewing ......”

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Jan 08,2016
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By: 'KG'
Jan 08,2016
0 people found
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We found our current flat via this agency, the viewing was arranged at a convenient time on a Saturday which was OK. We placed an offer on Monday which was accepted by the landlord after some mutual negotiations, and M&W managed that process. We ...
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Comment on agent fees
OK
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“The team at Martin & Wright were great to work with. ......”

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Jan 08,2016
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By: 'RB'
Jan 08,2016
0 people found
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The team at Martin & Wright were great to work with. We had been looking for a flat for months and had a couple of difficulties with other companies. When we started working with Martin & Wright they let us know everything we needed to, kept us ...
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“pretty happy with the service. Comission was dropped to accomodate ......”

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Jan 08,2016
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By: 'Matt'
Jan 08,2016
0 people found
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pretty happy with the service. Comission was dropped to accomodate both parties. Email replies and phone calls were prompt and efficient....
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“I had a very rewarding experience with Martin and Wright. ......”

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Jan 05,2016
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By: 'Khan'
Jan 05,2016
0 people found
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I had a very rewarding experience with Martin and Wright. Jay Hayden went beyond the call of duty to ensure I got my flat rented out within two days of putting it on the market. The supporting team were all very helpful and super efficient, ...
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“The Martin & Wright team were courteous, responsive and honest. We ......”

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Jan 04,2016
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By: 'D'
Jan 04,2016
0 people found
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The Martin & Wright team were courteous, responsive and honest. We would use this agent again and would recommend Martin & Wright to others....
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“We received an excellent service from Martin and Wright from ......”

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Dec 31,2015
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By: 'Sharon'
Dec 31,2015
0 people found
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We received an excellent service from Martin and Wright from the negotiation stage to moving into the property. Jay was available at all times and responded to all queries promptly and in detail....
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“Jay Haydon and Martin & Wright provided us with expert advice ......”

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Dec 29,2015
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By: 'Martin'
Dec 29,2015
0 people found
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Jay Haydon and Martin & Wright provided us with expert advice and were extremely quick and efficient in finding suitable tenants for our property. They organised various repairs to be carried out by a number of trades in readiness for the tenants to move in in ...
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“good service. we had the joy of working with Jay. ......”

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Dec 24,2015
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By: 'Wisa'
Dec 24,2015
0 people found
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good service. we had the joy of working with Jay. The service was good and everything went smoothly. I want to thank him for the service....
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“In general very good. Very well organised. Next time it ......”

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Dec 23,2015
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By: 'Mar'
Dec 23,2015
0 people found
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In general very good. Very well organised. Next time it would be great if some terms of the contract are more clear, since we have a couple of issues with that....
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“Always very helpful, especially when I lose my keys. The ......”

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Dec 23,2015
Minithumbup
By: 'Paddy'
Dec 23,2015
0 people found
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Always very helpful, especially when I lose my keys. The whole moving in process was pretty easy and Chloe is always smiling and happy to help us....
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Comment on agent fees
They're too high, like all London estate agents.
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“The customer service we received has overall been poor. We ......”

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Dec 21,2015
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By: 'Sarah'
Dec 21,2015
2 people found
this helpful
The customer service we received has overall been poor. We were told that Square Mile has a good reputation, however we were not treated as valuable customers. Each agent we dealt with were very sales focused and seemed to care little about our level of ...
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What agent could do to change your mind?
Improve on communication and show your costumers that you care.
Attached Filesnbsp;
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By: Marilyn
Jan 06, 2016
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Square Mile branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“Chloe was amazing, helpful patient and always smily. Everything went ......”

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Dec 21,2015
Minithumbup
By: 'Krispine'
Dec 21,2015
0 people found
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Chloe was amazing, helpful patient and always smily. Everything went very smoothly. Everything was very much apreciated. Chloe showed us few time the place that we are renting now. Her patience and her good mood was apreciated....
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“Jay was very attentive and thorough throughout the whole process, ......”

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Dec 21,2015
Minithumbup
By: 'V'
Dec 21,2015
0 people found
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Jay was very attentive and thorough throughout the whole process, ensuring that we got our flat. This made renting in a sought after area of London a lot less stressful and problematic than it could have been....
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“He listened to our requests and helped us as much ......”

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Dec 18,2015
Minithumbup
By: 'Sandra'
Dec 18,2015
0 people found
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He listened to our requests and helped us as much as possible. He was kind to us and always gave us feedback when needed....
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“it is a very long and complicated complaint which I ......”

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Dec 11,2015
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By: 'Distressed'
Dec 11,2015
63 people found
this helpful
it is a very long and complicated complaint which I am quite happy to share with anyone interested but it's safe to say that I think Dexters have not done their job properly with completing checks on their clients resulting in their client not completing ...
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By: Marilyn
Dec 11, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters Twickenham branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...

“We used Martin & Wright when seeking a house to let, ......”

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Dec 10,2015
Minithumbup
By: 'Ed'
Dec 10,2015
0 people found
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We used Martin & Wright when seeking a house to let, as 3 friends. Jay and the team and Martin & Wright were extremely friendly, helpful and easy to contact through the entire process. They handled the arrangement with professionalism and good humour. I would not hesitate to ...
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“Overall I thought the service I received from Martin & Wright ......”

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Dec 08,2015
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By: 'Dan'
Dec 08,2015
0 people found
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Overall I thought the service I received from Martin & Wright was very professional and efficient. All phone calls and e-mails were dealt with quickly and I found the whole transaction was stress free. I put a deposit down over the phone without seeing the property ...
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By: Chloe Martin
Dec 09, 2015
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Thank you Dan for your comments. I am so pleased we were able to help you. All the best! ...

“Chloe was very efficient and secured our place really quickly. ......”

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Dec 07,2015
Minithumbup
By: 'Ben'
Dec 07,2015
0 people found
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Chloe was very efficient and secured our place really quickly. She was very helpful and overal I was happy with her service....
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By: Chloe Martin
Dec 07, 2015
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Thank you Ben. Hope all is well with the flat. ...

“Martin & Wright were easy to deal with and communicated all ......”

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Dec 05,2015
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By: 'Ida'
Dec 05,2015
0 people found
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Martin & Wright were easy to deal with and communicated all details clearly. They responded quickly to queries and helped arrange a second viewing to ensure all of us got to see the flat before moving in. We have been in the flat for a couple ...
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By: Chloe Martin
Dec 07, 2015
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Thank you so much. All the best in your new home! ...

“Chloe was very professional with her approach and always responded ......”

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Dec 04,2015
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By: 'Ashley'
Dec 04,2015
0 people found
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Chloe was very professional with her approach and always responded to any queries we had within 24 hours. I would highly recommend letting a property through Chloe and the Martin & Wright team....
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By: Chloe Martin
Dec 07, 2015
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Thank you Ashley. I really appreciate your comments. I hope you enjoy living in your new home! ...

“Chloe was very proactive in arranging our viewings and booked ......”

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Dec 04,2015
Minithumbup
By: 'Nuala'
Dec 04,2015
1 people found
this helpful
Chloe was very proactive in arranging our viewings and booked us in for a number of properties on the same morning making sure we were able to view as many places as possible. Chloe understood our needs and did not try and waste time in ...
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Comment on agent fees
The fees are fairly standard for a London estate agent.
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By: Chloe Martin
Dec 07, 2015
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Thank you so much Nuala. I am so pleased I was able to help you. You were a pleasure to deal with. I hope all is well in your new home. ...

“Agent was positive and polite. Everything was fast and comfortable.......”

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Dec 04,2015
Minithumbup
By: 'Alexander'
Dec 04,2015
0 people found
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Agent was positive and polite. Everything was fast and comfortable.Flat which i rented was comfortable and the only thing which is first surprised me in a negative way is surroundings but i quickly realised that there is nothing bad at all. Shops are 15 meters ...
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By: Chloe Martin
Dec 07, 2015
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Thanks so much Alex. The area is great and to have a brand new flat couldn't be better! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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