“I wish I could put 0 stars. Most inefficient, inconsistent, s* ......”
1 Star Review
Sep 29,2016
By:
'Desiree'
Sep 29,2016
Branch: London, 388 Chiswick High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Branch: London, 388 Chiswick High Road
Lettings (as a Tenant)
Postcode: W4
45
people found
this helpful
I wish I could put 0 stars. Most inefficient, inconsistent, s* unreliable, useless, lazy estate agent*. They have no idea about how to rent a house and the only thing they were good at was chasing us every month to ask for money when we had ...
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45
people found
this helpful
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Yes
“I will never ever even look to the Dexters brand ......”
1 Star Review
Sep 27,2016
By:
'Ali'
Sep 27,2016
Branch: London, 388 Chiswick High Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W4
Branch: London, 388 Chiswick High Road
Lettings (Prospective customer)
Postcode: W4
46
people found
this helpful
I will never ever even look to the Dexters brand after the bad experience I have had with them. If you want to be messed around, and to have your time wasted, then this brand will recieve the full five stars. If I am meeting ...
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Comment on agent fees
They do not seem to have a structure when it comes to fees. Do not assume that just because you've signed a paper or given your card details, that any fees or deposites will be taken. They don't. Not to be trusted.
46
people found
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“My partner and I had put in an application to ......”
1 Star Review
Sep 22,2016
By:
'International'
Sep 22,2016
Branch: Teddington, 61 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: TW11
Branch: Teddington, 61 High Street
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: TW11
47
people found
this helpful
My partner and I had put in an application to lease a small property. The first day were promised a call to confirm that our application had gone through. We were let down and had to call the next day to finally get some sort ...
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Comment on agent fees
Crap
47
people found
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“If I could give Dexters minus stars I would. The ......”
1 Star Review
Sep 13,2016
By:
'Howcanthisbe'
Sep 13,2016
Branch: London, 388 Chiswick High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W4
Branch: London, 388 Chiswick High Road
Lettings (as a Tenant)
Postcode: W4
49
people found
this helpful
If I could give Dexters minus stars I would. The team, specifically Alex Cook, Kamil, Jonathan Hill are obnoxious, aggressive and unprofessional. We rented a house from Dexters in 2012 when we were due to have newborn twins. At the end of our rental year we ...
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49
people found
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“Two words define my experience with Dexter's. They are * The ......”
1 Star Review
Aug 26,2016
By:
'Fettes'
Aug 26,2016
Branch: London, 4 St Anns Terrace
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW8
Branch: London, 4 St Anns Terrace
Lettings (as a Tenant)
Postcode: NW8
47
people found
this helpful
Two words define my experience with Dexter's. They are * The first time i got around to view a property with them they showed me property for not less than 2 minutes and pressured me into putting up a deposit. During contract negotiation process they do not ...
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Comment on agent fees
I paid for faulty documentation charges.
47
people found
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“I am moving from Norway to London and I planned ......”
1 Star Review
Aug 23,2016
By:
'Jo'
Aug 23,2016
Branch: London, 4 Wood Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NW6
Branch: London, 4 Wood Street
Lettings (Prospective customer)
Postcode: NW6
46
people found
this helpful
I am moving from Norway to London and I planned a two-day trip to look for a flat. I booked a meeting with Dexters for the whole afternoon on my first day about a month in advance. When I arrived at the place it turned ...
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46
people found
this helpful
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“I was very impressed by the level of professionalism displayed ......”
5 Star Review
Aug 23,2016
By:
'Sarah'
Aug 23,2016
Branch: London, 39 Westferry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Branch: London, 39 Westferry Road
Lettings (as a Landlord)
Postcode: E14
1
people found
this helpful
I was very impressed by the level of professionalism displayed by both the Director Dennis and Assistant manager Tommy. Both were super attentive and delivered an excellent tenant on a long tenancy.
I would use them again....
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Comment on agent fees
Average
1
people found
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“AVOID AT YOUR PERIL!!!What an incompetent bunch of people!......”
1 Star Review
Aug 09,2016
By:
'Amateurs!'
Aug 09,2016
Branch: London, 568 London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TW7
Branch: London, 568 London Road
Sales (Prospective customer)
Postcode: TW7
43
people found
this helpful
AVOID AT YOUR PERIL!!!
What an incompetent bunch of people!
They tell you one thing and the contract you sign is completely different. Customer service is non existent. Promise things and never deliver. They get random people through your door who aren't even remotely interested ...
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Comment on agent fees
Fees are very high versus the service they provide. Shambles!!
43
people found
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“I have a property in their area where the Director ......”
1 Star Review
Jul 26,2016
By:
'SW'
Jul 26,2016
Branch: London, 144 Old Brompton Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SW7
Branch: London, 144 Old Brompton Road
Sales (Prospective customer)
Postcode: SW7
45
people found
this helpful
I have a property in their area where the Director of Dexters is constantly contacting me. However my complaint is I did not give my details to Dexters to ever contact me regarding selling my home. They have used information that concerns me to it's ...
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45
people found
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“AVOID AVOID AVOID!!!I am one of four tenants currently ......”
1 Star Review
Jul 26,2016
By:
'Lara'
Jul 26,2016
Branch: London, 4 St Anns Terrace
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: NW3
Branch: London, 4 St Anns Terrace
Lettings (as a Tenant)
Rent PCM: £650
Postcode: NW3
52
people found
this helpful
AVOID AVOID AVOID!!!
I am one of four tenants currently renting a flat in North West London.
Over the past 24 hours we have had no plumbing in the property (we have one toilet). After numerous phone calls, being passed from person to person with very ...
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Comment on agent fees
What are the fees going towards?! Nothing gets done - no one calls back, no one investigates anything - no one even answers the emergency number they put on the voicemail!
52
people found
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“Sonia is an absolute star. I went through a number ......”
5 Star Review
Jul 05,2016
By:
'zna'
Jul 05,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Tenant)
Postcode: TW1
1
people found
this helpful
Sonia is an absolute star. I went through a number of agencies and agents when trying to find my next flat, before settling with Dexters, and this particular branch. Sonia paid close attention to what I wanted and was looking for and was able to ...
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1
people found
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“Just Don't!Unfortunately the worst decision in my adult life ......”
1 Star Review
Jun 16,2016
By:
'Disappointing'
Jun 16,2016
Branch: London, 174 Lavender Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW11
Branch: London, 174 Lavender Hill
Lettings (as a Tenant)
Postcode: SW11
57
people found
this helpful
Just Don't!
Unfortunately the worst decision in my adult life was to go through Dexter's. Useless/ Unhelpful/ disappointing/ Poorly assisted throughout.
Have since recommended landlords/ ladies not to use.
Awful representation of the profession.
Cant say many worse things whilst holding my tongue.
Just don't ...
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57
people found
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“If you are thinking of renting or buying a property ......”
1 Star Review
May 27,2016
By:
'D.'
May 27,2016
Branch: London, 256 New Cross Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE16
Branch: London, 256 New Cross Road
Lettings (as a Tenant)
Postcode: SE16
1
people found
this helpful
If you are thinking of renting or buying a property managed by Peter James; CONSIDER THIS A WARNING!
From the moment we started engaging with Peter James (nearly 4 months ago) everything went wrong. We found a lovely apartment with a couple of issues that we ...
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Comment on agent fees
Decent fee
1
people found
this helpful
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Yes
“Beware Landlords. The Acton branch sourced tenants for me that ......”
1 Star Review
May 16,2016
By:
'Victoria'
May 16,2016
Branch: London, 170 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: W39
Branch: London, 170 High Street
Lettings (as a Landlord)
Postcode: W39
62
people found
this helpful
Beware Landlords. The Acton branch sourced tenants for me that breached their contract and exited the apartment after 2 months (without paying the second month rent and removing furniture from the apartment). Instead of pursuing the tenants for breach of contract and rent arrears they have ...
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What agent could do to change your mind?
12 months worth of fees for 1 month service. Extortionate.
Attached Filesnbsp;
Comment on agent fees
12 months worth of fees for 1 month service. Extortionate.
62
people found
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“Planning to buy and tried to view properties with Dexters ......”
1 Star Review
May 09,2016
By:
'Andy'
May 09,2016
Branch: London, 53 Shepherds Bush Green
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: W12
Branch: London, 53 Shepherds Bush Green
Sales (Prospective customer)
Postcode: W12
62
people found
this helpful
Planning to buy and tried to view properties with Dexters - disastrous. Agent (assuming Google will not take kindly to publishing his name so shall refrain) showing me the first flat I viewed was extremely arrogant about how a flat couldn't be compared to anything ...
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What agent could do to change your mind?
N/A
Attached Filesnbsp;
Comment on agent fees
N/A
62
people found
this helpful
Was this helpful?
Yes
“Sonia was a pleasure to work with. She understood that ......”
5 Star Review
Apr 30,2016
By:
'Nelly'
Apr 30,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Tenant)
Postcode: TW1
0
people found
this helpful
Sonia was a pleasure to work with. She understood that I had very specific requirements- that I had pets, needed a property quickly & because I lived 3 1/2 hours drive away couldn't view properties on the off chance. She kept me informed of properties as they came ...
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Comment on agent fees
Haha to me very expensive but I've moved from the Midlands. I think they were comparable to other London agents.
0
people found
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“POOR. Be warned *. I am a landlord who is warning ......”
1 Star Review
Apr 25,2016
By:
'P'
Apr 25,2016
Branch: London, 55 Clapham High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW9
Branch: London, 55 Clapham High Street
Lettings (as a Landlord)
Postcode: SW9
61
people found
this helpful
POOR. Be warned *. I am a landlord who is warning not to sign 2 year contracts. They are well versed with this and will demand for 2 year contracts from both landlords and tenants even though i don't demand this. I have now had 3 sets of tenants ...
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Comment on agent fees
Extortionately expensive.
61
people found
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Yes
“Time wasters. Viewed a property on a Wednesday, put in ......”
1 Star Review
Apr 13,2016
By:
'Disappointed'
Apr 13,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: TW3
Branch: Twickenham, 84 Heath Road
Lettings (Prospective customer)
Postcode: TW3
62
people found
this helpful
Time wasters. Viewed a property on a Wednesday, put in the offer for the place on Thursday. Was told that we would be informed if our offer had been accepted or not by the Friday, then by Saturday afternoon, to then be told it wouldn't ...
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62
people found
this helpful
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Yes
“Nancy was without doubt the nicest, most consistent and hardworking ......”
5 Star Review
Apr 13,2016
By:
'Rudi'
Apr 13,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE18
Branch: Twickenham, 84 Heath Road
Lettings (as a Tenant)
Postcode: SE18
0
people found
this helpful
Nancy was without doubt the nicest, most consistent and hardworking estate agent I've ever dealt with.
From our very first meeting, right up to a change of personal circumstances that prematurely ended our search - she looked after us with considerable professionalism, kindness and a ...
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0
people found
this helpful
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Yes
“I recently dealt with Harriet with regards to renting out ......”
5 Star Review
Apr 05,2016
By:
'Alison'
Apr 05,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Landlord)
Rent PCM: £1195
Would you recommend?: Yes
Postcode: TW2
Branch: Twickenham, 84 Heath Road
Lettings (as a Landlord)
Rent PCM: £1195
Postcode: TW2
0
people found
this helpful
I recently dealt with Harriet with regards to renting out my property in Twickenham. I was very impressed by her professionalism and the service she provided managing the work that needed to be done to get the property up to scratch. I was kept informed ...
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Comment on agent fees
Went for the higher fees as I am not resident in the same city. Somewhat high but then the service is good
0
people found
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Yes
“The speed with which Harriet rented the property was impressive, ......”
5 Star Review
Apr 05,2016
By:
'Neil'
Apr 05,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Landlord)
Rent PCM: £1195
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Landlord)
Rent PCM: £1195
Postcode: TW1
0
people found
this helpful
The speed with which Harriet rented the property was impressive, while keeping me updated on progress too. I would gladly work with her again....
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Comment on agent fees
They are the going rate
0
people found
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Yes
“Excellent service from start to end. Had 2 asking price offers ......”
5 Star Review
Apr 04,2016
By:
'Good'
Apr 04,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW2
Branch: Twickenham, 84 Heath Road
Lettings (as a Landlord)
Postcode: TW2
0
people found
this helpful
Excellent service from start to end. Had 2 asking price offers within 24 hours. Always enthusiastic and professional when dealing with with any of the team....
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Comment on agent fees
Good
0
people found
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Yes
“Sonia De Abreu & the team were extremely helpful at all ......”
5 Star Review
Apr 04,2016
By:
'WJL'
Apr 04,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1225
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Tenant)
Rent PCM: £1225
Postcode: TW1
1
people found
this helpful
Sonia De Abreu & the team were extremely helpful at all stages of the process. Couldn't of asked for better, all very friendly.
Listened to the type of property I was looking for and came back an excellent selection that was available. all matching my requirements. ...
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Comment on agent fees
For the time effort and energy they put into finding the property I have gone for. I would say the fees are justifiable and on par with market rates.
1
people found
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Yes
“Harriet Fox was fantastic when I rented out my flat ......”
5 Star Review
Apr 01,2016
By:
'Twickenham'
Apr 01,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: TW1
0
people found
this helpful
Harriet Fox was fantastic when I rented out my flat in Twickenham. She and her team arranged an astonishing number of viewings and we received a good offer. Harriet was extremely professional and efficient - my emails were replied to quickly and calls were always ...
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Comment on agent fees
Good
0
people found
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Yes
“Both Sonia and Harriet always seem pleased to see me ......”
5 Star Review
Apr 01,2016
By:
'Colin'
Apr 01,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Landlord)
Postcode: TW1
0
people found
this helpful
Both Sonia and Harriet always seem pleased to see me and are always charming and ferociously efficient. They certainly know their stuff and are a pleasure to deal with....
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Comment on agent fees
No fees are ever good but Dexters fees are in line with market rates
0
people found
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“I have found Sonia to be incredibly helpful, efficient and ......”
5 Star Review
Mar 31,2016
By:
'Anne'
Mar 31,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW2
Branch: Twickenham, 84 Heath Road
Lettings (as a Tenant)
Postcode: TW2
0
people found
this helpful
I have found Sonia to be incredibly helpful, efficient and polite. She has helped us in every step of the process of us renting our flat. Even when she didn't have to help us and has been there to provide helpful advice when needed....
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0
people found
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“Just rented a nice cottage through Dexters I I have ......”
5 Star Review
Mar 31,2016
By:
'Fortuna'
Mar 31,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: TW1
0
people found
this helpful
Just rented a nice cottage through Dexters I I have been provided through the last 2 years Dealing with Dexters with an efficient good service by coincidence the same kind efficient person always find my property ,why I am not surprise going through the reviews to ...
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Comment on agent fees
Just right
0
people found
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Was this helpful?
Yes
“We were very pleased with the service provided by Dexters. ......”
5 Star Review
Mar 30,2016
By:
'Jodie'
Mar 30,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Landlord)
Postcode: TW1
0
people found
this helpful
We were very pleased with the service provided by Dexters. They were very quick to come out initially to look at the property and advise us as to the possible rental price. Sonia and Harriet were very quick to respond to all requests for information / ...
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Comment on agent fees
We were pleased with the fees, these were competitive compared to other agents in the area.
0
people found
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Yes
“Sonia handled everything for us, from our first viewing of ......”
5 Star Review
Mar 30,2016
By:
'Luke'
Mar 30,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: TW1
0
people found
this helpful
Sonia handled everything for us, from our first viewing of our current rental property to the referencing stage. We found Sonia to be very efficient and quick at replying to our calls and questions and in turn helping us secure our current rental. We would ...
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Comment on agent fees
Good
0
people found
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Yes
“Sonia is an absolute super star! She takes time to ......”
5 Star Review
Mar 30,2016
By:
'Lucy'
Mar 30,2016
Branch: Twickenham, 84 Heath Road
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: TW1
Branch: Twickenham, 84 Heath Road
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: TW1
0
people found
this helpful
Sonia is an absolute super star! She takes time to really understand your needs, finds exactly what you need and supports you through the whole rentals process. Best agent yet. Thank you...
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Comment on agent fees
Average
0
people found
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Yes