Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Having previously had a good experience buying through Dexters Teddington ......”

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Jun 22,2017
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By: 'John'
Jun 22,2017
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Having previously had a good experience buying through Dexters Teddington we decided to sell our property with them. Everyone we interacted with was enthusiastic, professional and very helpful. The after sales service was particularly strong and played a huge part in keeping our chain together ...
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Comment on agent fees
Fees are reasonable.
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By: Marilyn
Jun 23, 2017
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Dear John & Mandy, Thank you very much for your great review regarding our Teddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Craig manages our property on our behalf whilst we live ......”

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Jun 22,2017
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Craig
By: 'Andy'
Jun 22,2017
0 people found
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Craig manages our property on our behalf whilst we live overseas in Singapore. With the distance and time difference its important for us to have a reliable manager that delivers the excellent service that craig does. he is prompt to reply to questions and emails ...
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By: Marilyn
Jun 23, 2017
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Dear Andy, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I've been renting my flat for just over a year ......”

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Jun 21,2017
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Anna
By: 'Sandra'
Jun 21,2017
0 people found
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I've been renting my flat for just over a year and met Anna Biro, recently, when she was conducting an inspection of the property. It just so happened that I experienced two issues that required prompt and immediate assistance and Anna provided invaluable support in ...
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By: Marilyn
Jun 23, 2017
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Dear Sandra, I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I have had my flat in Chiswick with Dexters for ......”

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Jun 20,2017
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Daisy
By: 'Scott'
Jun 20,2017
0 people found
this helpful
I have had my flat in Chiswick with Dexters for over 3 years now first with Lauren as my property manager and now with Daisy looking after the property. Prior to moving to them I had 2 nightmare years with Foxtons at Chiswick. Unable to resolve anything ...
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Comment on agent fees
The fees charged are competitive and worth every penny!
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By: Marilyn
Jun 23, 2017
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Dear Scott, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Really excellent service. Took the stress out of the job ......”

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Jun 19,2017
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Daniel
By: 'BG'
Jun 19,2017
0 people found
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Really excellent service. Took the stress out of the job and sorted things out properly. Very grateful. Thank you. Would highly recommend you....
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Comment on agent fees
Excellent
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“Lisa manages my property extremely well and I have great ......”

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Jun 19,2017
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Lisa
By: 'Nick'
Jun 19,2017
1 people found
this helpful
Lisa manages my property extremely well and I have great confidence in the service received. I know my property is in good hands and I am kept informed with any maintenance required. The management service takes the hassle out of letting and helps having a ...
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Comment on agent fees
good
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By: Marilyn
Jun 19, 2017
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Dear Nick, Thank you for your review regarding your experience with our Surbiton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Friendly and helpful from start to finish when we purchased ......”

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Jun 17,2017
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Georgia
By: 'Battersea'
Jun 17,2017
0 people found
this helpful
Friendly and helpful from start to finish when we purchased our house. Took the time to return our calls and follow up on our questions. Particularly grateful to Nicole for all her help once we had put the offer in. Georgia was also really helpful ...
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Comment on agent fees
NA
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By: Marilyn
Jun 19, 2017
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Dear Sir/Madam, Thank you very much for your great review regarding our Battersea Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“I had my viewing appointment this afternoon, it went very ......”

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Jun 16,2017
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By: 'George'
Jun 16,2017
0 people found
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I had my viewing appointment this afternoon, it went very well. I had an opportunity to view more than one properties. The agent was very professional and nice, he offered to show me other properties which gives me an opportunity to view more properties than ...
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Comment on agent fees
The agent fee is reasonable. The agent was very professional and nice, he offered to show me other properties which gives me an opportunity to choose the one I like, nice work.
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By: Marilyn
Jun 19, 2017
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Dear George, Thank you so much for taking the time to leave your review. We would like to take this opportunity to wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Have used Dexters to fulfil the task of finding tenants ......”

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Jun 15,2017
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Jourdain
By: 'Tim'
Jun 15,2017
0 people found
this helpful
Have used Dexters to fulfil the task of finding tenants on two occasions. On both occasions they have successfully found great tenants, first of which extended their contract on 2 occasions and the second signed for a long tenancy. Would recommend their services to anyone looking ...
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By: Marilyn
Jun 19, 2017
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Dear Tim, We are delighted to read that our West Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul has done a very good job in updating me ......”

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Jun 13,2017
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Paul
By: 'Beechcroft'
Jun 13,2017
0 people found
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Paul has done a very good job in updating me with actions and issues to act upon at the property during his second year as property manager for my property. He is responsive to the work and brings good professional services into play....
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Comment on agent fees
the fees are fixed to the rental amount and are good.
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By: Marilyn
Jun 13, 2017
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Dear Beechcroft, Thank you for taking the time to leave your five star review. It is very pleasing to read that Paul and the Property Management Team continue to deliver an excellent service for you. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“This is undoubtedly the worst experience I have ever had ......”

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Jun 12,2017
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By: 'Unsatifised'
Jun 12,2017
31 people found
this helpful
This is undoubtedly the worst experience I have ever had from an estate agent.They demanded an incredibly detailed amount of information as a tenant and a guarantor including unaltered bank statements. Found them to be highly disorganised and unprofessional. Terrible experience....
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By: Marilyn
Jun 13, 2017
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Dear Sir/Madam I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“I can't believe how rude and unhelpful the property management ......”

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Jun 12,2017
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Camila
By: 'Liberty'
Jun 12,2017
35 people found
this helpful
I can't believe how rude and unhelpful the property management are. DO NOT rent from here. I have been in a property for 18montha costing £1850 a month and was without a boiler and then therefore no heating for 3 weeks and had to call mulitiple times ...
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Comment on agent fees
Ok
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By: Marilyn
Jun 13, 2017
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Dear Liberty, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“Very slow to respond. Doesn't check emails and doesn't return ......”

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Jun 09,2017
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Sacha
By: 'Abdul'
Jun 09,2017
30 people found
this helpful
Very slow to respond. Doesn't check emails and doesn't return your calls. Because of this even after agreeing on the offer, completing the references, paying all fees, and even after tenancy agreement is issued we lost the rental property....
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“Great customer service from Dexters, always on hand to answer ......”

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Jun 08,2017
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By: 'Leanne'
Jun 08,2017
0 people found
this helpful
Great customer service from Dexters, always on hand to answer questions and to quickly and effectively solve issues. My husband and I have been renting this particular property for nearly ten years with no complaints, Helen Vangrove our Property Inspector makes regular, planned visits and ...
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By: Marilyn
Jun 13, 2017
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Dear Leanne, We are delighted to read that our Property Management Team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Gine is really helpful and professional even before the new ......”

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Jun 07,2017
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Ginevra
By: 'Linda'
Jun 07,2017
0 people found
this helpful
Gine is really helpful and professional even before the new tenant moved in. She gave lots of good advice for us. As a new landlord, it was definitely make us feel more confident. Thank you Gine....
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By: Marilyn
Jun 13, 2017
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Dear Linda, Thank you very much for taking the time to leave your five star review regarding our Acton Office. It is encouraging to hear that the team achieved our aim of delivering a five star service. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Charlotte has been very patient and helpful. Would recommend her ......”

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Jun 06,2017
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Lisa
By: 'melinda'
Jun 06,2017
0 people found
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Charlotte has been very patient and helpful. Would recommend her to anyone looking to have a property managed. Good work....
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“Dexters have successfully tenanted a property that I own in ......”

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Jun 06,2017
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Lisa
By: 'Malcolm'
Jun 06,2017
1 people found
this helpful
Dexters have successfully tenanted a property that I own in Surbiton. Their service as far as letting and rent collection is excellent. I have received particularly good service from Lisa Henderson with regards to property maintenance, communication and customer care....
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By: Marilyn
Jun 06, 2017
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Dear Malcolm, Thank you for your review regarding your experience with our Surbiton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Hayrie in lettings took us to multiple viewings in St ......”

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Jun 03,2017
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Hayrie
By: 'GS'
Jun 03,2017
0 people found
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Hayrie in lettings took us to multiple viewings in St John's Wood. She had great local knowledge, was very helpful in explaining the process and properties. Thanks!...
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Jun 06, 2017
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Dear Sir/Madam, I am writing to say thank you for your kind comments about the service you received from our St Johns Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I have used Dexters since 2004 and always found Dexters very ......”

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Jun 03,2017
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Paul
By: 'M'
Jun 03,2017
0 people found
this helpful
I have used Dexters since 2004 and always found Dexters very helpful and professional. I now have Mr Paul Ford as my dedicated property Manager as my first point of contact which assists with prompt and clear communications. Mr M Porter...
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Comment on agent fees
Acceptable
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By: Marilyn
Jun 06, 2017
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Dear M Porter, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“It is my pleasure to evaluate Craig Cox's performance as ......”

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Jun 02,2017
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Craig
By: 'Kathleen'
Jun 02,2017
1 people found
this helpful
It is my pleasure to evaluate Craig Cox's performance as property manager of 98 Thames Street, Sunbury-on-Thames. Since I am the owner of this property living in the USA, it is essential that I have a reliable and dependable manager in the UK. I am happy ...
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Comment on agent fees
This agent's fees are satisfactory.
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“Been a long term (and on-going) customer (local landlord) of ......”

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Jun 02,2017
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Anthony
By: 'Pat'
Jun 02,2017
8 people found
this helpful
Been a long term (and on-going) customer (local landlord) of this office for over 15+ years - Reasons ‎for repeat business include: Excellent local/ market knowledge, Customer service, care, focus and ‎professionalism exemplary. Service excellence assured and more importantly consistent. Highly ‎recommend this office and its ...
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Comment on agent fees
Market Rates and Competitive versus some peers
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By: Marilyn
Jun 06, 2017
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Dear Pat, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Renting our property through Dexters has proven to be the ......”

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Jun 01,2017
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Craig
By: 'Marcus'
Jun 01,2017
1 people found
this helpful
Renting our property through Dexters has proven to be the right decision. We've had great tenants, received the rent promptly each month and have been kept informed of any repairs and upkeep needed and these have been dealt with by local tradesmen organized by Dexters. ...
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By: Marilyn
Jun 06, 2017
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Dear Marcus, Thank you for your review regarding your experience with our Hampton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Aida was very helpful and secured us an easy move ......”

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May 30,2017
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Aida
By: 'Steve'
May 30,2017
10 people found
this helpful
Aida was very helpful and secured us an easy move into our new flat. The process was incredibly simple compared to other agencies we have previously used and Aida remained professional throughout providing us with constant updates and always made time to answer any questions ...
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Comment on agent fees
Reasonable for the area
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By: Marilyn
Jun 06, 2017
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Dear Steve, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Just dealt with this lady with the rental of a ......”

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May 30,2017
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Aida
By: 'Laura'
May 30,2017
10 people found
this helpful
Just dealt with this lady with the rental of a new flat. Aida knew exactly what i wanted and is extremly helpful, even helping me out of hours! Would highly reccomend...
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Comment on agent fees
Good
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By: Marilyn
Jun 06, 2017
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Dear Laura, Thank you very much for your great review regarding our Maida Vale Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Aida was great in helping us find a flat, she ......”

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May 30,2017
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Aida
By: 'G'
May 30,2017
8 people found
this helpful
Aida was great in helping us find a flat, she was courteous and professional and explained to us what to expect each step of the process. Definitely recommending her to ALL my friends!!...
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Jun 06, 2017
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Dear Sir/Madam, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Extremely unprofessional estate agent. Emailed me 15min before the meeting ......”

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May 29,2017
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By: 'Francois'
May 29,2017
34 people found
this helpful
Extremely unprofessional estate agent. Emailed me 15min before the meeting to let me know that they didn't have access to the property... their agency was down the street but they didn't even bother showing up to apologise face to face and I ended up wasting 1...
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By: Marilyn Plews
May 30, 2017
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Dear Francois, I am very sorry to read your comments as our customer service levels are very important to us and feedback is appreciated. If you would like to discuss this further, please contact me at [email protected]. Kind regards Marilyn ...

“Very poor customer service and lack of professional behaviour.Last ......”

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May 24,2017
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Chris
By: 'Paul'
May 24,2017
31 people found
this helpful
Very poor customer service and lack of professional behaviour. Last Sat I was assured they would get the keys to see the flat by 12:30 on Monday, hence I scheduled an appointment for 3pm, that I juggled to squeeze in as I was working late shifts ...
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Comment on agent fees
I will certainly not be paying any fees to this estate agent office as I do not want to liaise with him.
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By: Marilyn
May 26, 2017
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Dear Paul, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“Our third tenancy changeover as landlords. Would recommend to others. ......”

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May 24,2017
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Amelia
By: 'CROWLEY'
May 24,2017
0 people found
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Our third tenancy changeover as landlords. Would recommend to others. Amelia, Sonia and Aaron have assisted this time with the let....
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Comment on agent fees
Fair
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By: Marilyn
May 26, 2017
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Dear Crowley, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“We recently let our house through Dexters Twickenham and found ......”

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May 24,2017
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Harriet
By: 'Trish'
May 24,2017
1 people found
this helpful
We recently let our house through Dexters Twickenham and found Harriet Fox, Amy Jane Precious and the team to be very enthusiastic and helpful in guiding us through the process and ultimately finding us good tenants...
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Comment on agent fees
Fees are comparable to everyone else's
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By: Marilyn
May 26, 2017
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Dear Trish, Thank you very much for taking the time to leave your kind review regarding your experience with our Twickenham Office. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Totally unprofessional. They hide important information throughout the sale process ......”

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May 19,2017
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By: 'Jeffrey'
May 19,2017
32 people found
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Totally unprofessional. They hide important information throughout the sale process by keeping their answers very vague. When caught lying, they just disappear. Avoid at any cost....
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By: Marilyn
May 26, 2017
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Dear Jeffrey, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn Head of Customer Relations ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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