Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“I use Dexters to manage my property which is tenanted ......”

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Aug 09,2017
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Kim
By: 'Ali'
Aug 09,2017
2 people found
this helpful
I use Dexters to manage my property which is tenanted and they have been excellent in handling any issues or queries raised by myself or the tenants. Kim Coxhill has been my main contact who looks after my account and she has been excellent in ...
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By: Marilyn
Aug 10, 2017
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Dear Ali, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Lisa has been very professional and helpful with my moving ......”

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Aug 07,2017
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Lisa
By: 'Fatma'
Aug 07,2017
4 people found
this helpful
Lisa has been very professional and helpful with my moving process from start to finish. She sorted out the issues quickly with an excellent attitude. Thank you very much for the excellent service I received....
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Comment on agent fees
Agent fees are reasonable for the service they provide.
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By: Marilyn
Aug 07, 2017
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Dear Fatma, Thank you for your review regarding your experience with our Surbiton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“If I could give them 0 stars I would. I don't ......”

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Aug 04,2017
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Darren
By: 'Angry'
Aug 04,2017
55 people found
this helpful
If I could give them 0 stars I would. I don't think anyone on this planet has ever made me as angry as these estate agents. The whole thing is a joke and a scam. Everything is a fight with them. They don't fulfil their contracts, ...
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Comment on agent fees
They're a joke. They screwed up right from the start and still refused to give us any money off. Complete joke.
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By: Angry Sham Hater
Aug 07, 2017
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I already spoke to you. You know everything thats happened and gone on yet you do not reply. Why would I choose to speak to you now? The only reason you 'care' now is because I've publicly stated how bad you are. Perhaps you should just actually pay attention to your inbox and solve these problems in the first place. ...

“The worst estate agent I have ever come across in 10 ......”

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Aug 03,2017
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By: 'Sam'
Aug 03,2017
45 people found
this helpful
The worst estate agent I have ever come across in 10 years of renting in London. Staff are rude and extremely unhelpful! So many hidden fees. Avoid at all costs! I would rate no stars but can not!...
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By: Marilyn
Aug 07, 2017
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Dear Sam, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“*When will these * be held accountable for their actions? Do ......”

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Aug 03,2017
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By: 'Alfred'
Aug 03,2017
49 people found
this helpful
*When will these * be held accountable for their actions? Do not use Dexters - even if your life depends on it. These guys make money out of people's misery. There is a reason why estate agents are the most despised profession going, because of companies ...
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Comment on agent fees
BAD - They should be paying their tenants not the other way around.
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By: Marilyn
Aug 07, 2017
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Dear Alfred, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn, Head of Customer Relations ...

“Dexters are an average-to-poor estate agent but where they really ......”

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Jul 20,2017
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By: 'Karl'
Jul 20,2017
45 people found
this helpful
Dexters are an average-to-poor estate agent but where they really fall down is their terrible property maintenance service. I have been waiting for 5 months for basic repairs to be done after a ceiling leak. Leaving us with unusable electrics. I've asked several times to get ...
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Comment on agent fees
High end of normal. They attempt to claim for spurious inventory violations until threatened with legal action.
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By: Marilyn
Jul 21, 2017
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Dear Karl, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“AMAZING customer service! Second to none. I was recommended to ......”

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Jul 19,2017
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Lauren
By: 'Rayray'
Jul 19,2017
1 people found
this helpful
AMAZING customer service! Second to none. I was recommended to Dexters isleworth by a close friend and tenant of the company , I went through many estate agencies before this one and must say this has been the best , they were very HELPFUL especially lauren who ...
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Comment on agent fees
GOOD
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By: Marilyn
Jul 21, 2017
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Dear Rayray, We are delighted to read that our Isleworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“My experience with Dexters is a positive one , I have ......”

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Jul 19,2017
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Kim
By: 'osama'
Jul 19,2017
2 people found
this helpful
My experience with Dexters is a positive one , I have been a client with Dexters for more than ten years and I have been dealing with Kim recently and I am quite happy with the service I am receiving...
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Comment on agent fees
the fees is quite reasonable
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By: Marilyn
Jul 21, 2017
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Dear Osama, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Hi, Kim has been an excellent agent for my property ......”

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Jul 18,2017
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Kim
By: 'LucyH'
Jul 18,2017
1 people found
this helpful
Hi, Kim has been an excellent agent for my property in Acton, she responds quickly to any problems I have and is always cheerful and engaging when I call....
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Comment on agent fees
No more than expected.
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By: Marilyn
Jul 21, 2017
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Dear Lucy, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Daniel was helpful over the phone and email and quick ......”

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Jul 13,2017
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Daniel
By: 'Chelsea'
Jul 13,2017
1 people found
this helpful
Daniel was helpful over the phone and email and quick to get tenants into the flat and get all the admin sorted. Upon meeting him, very polite and happy to help. The tenants, however, moved in mid renovation and there were some communication issues between ...
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Comment on agent fees
Average. There were extra fee's I didn't know about but they are once off so it's ok...
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By: Marilyn
Jul 14, 2017
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Dear Chelsea, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I have found Dexter and Hugh, its representative, very helpful ......”

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Jul 13,2017
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Hugh
By: 'christian'
Jul 13,2017
1 people found
this helpful
I have found Dexter and Hugh, its representative, very helpful in my search for a flat in K&C. He has provided me with information on established opportunities and was also very quick to contact me with the latest offers. Hugh was on time at ...
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By: Marilyn
Jul 14, 2017
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Dear Christian, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“We have used Dexters as our letting agents for 4 years ......”

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Jul 07,2017
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Vicky
By: 'Petitbot'
Jul 07,2017
0 people found
this helpful
We have used Dexters as our letting agents for 4 years on two properties in Ealing. Over this time they have certainly given us honest and good advice and always been very supportive. The approach is professional and the whole team evidently works together well and ...
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Comment on agent fees
Fine - in line with the market
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By: Marilyn
Jul 14, 2017
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Dear Petitbot, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Without a doubt the worst estate agents I've ever had ......”

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Jul 06,2017
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By: 'Annie'
Jul 06,2017
42 people found
this helpful
Without a doubt the worst estate agents I've ever had to deal with. They are completely incompetent, they lie, their fees change constantly (probably depending on what they feel that day) and it takes them at least a month to complete one simple task. They ...
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Comment on agent fees
bad
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By: Marilyn
Jul 07, 2017
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Dear Annie, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“Working with Mike was a pleasure. Unfortunately he was unable ......”

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Jul 04,2017
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Michael
By: 'Josh'
Jul 04,2017
0 people found
this helpful
Working with Mike was a pleasure. Unfortunately he was unable to find us a property before we found privately, but his charming and consultative approach was exactly what was required at a time when me and my partner had became (like many others) disillusioned with ...
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“I've had terrible experiences with agents in the past who ......”

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Jul 02,2017
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Hugh
By: 'MsEl'
Jul 02,2017
0 people found
this helpful
I've had terrible experiences with agents in the past who tried to let flats for prices above their deserved value. For the first time in while I met an agent who was funny, honest and devoted solely to his clients. I honestly couldn't have asked ...
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Comment on agent fees
-
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By: Marilyn
Jul 03, 2017
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Dear MsEl, Thank you for your review regarding your experience with our south Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“We have been renting with Dexters and the Property Manager ......”

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Jun 30,2017
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Sheikh
By: 'H'
Jun 30,2017
0 people found
this helpful
We have been renting with Dexters and the Property Manager Sheik Mohsin has been very helpful in sorting out the issues we had with plumbing at the property. He is very polite and helpful. I'm very happy to recommend Sheik....
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By: Marilyn
Jul 03, 2017
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Dear H Nanda, We are delighted to read that our Property Management Team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“As a landlord I have every confidence in Lisa. Her ......”

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Jun 30,2017
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Lisa
By: 'Gary'
Jun 30,2017
0 people found
this helpful
As a landlord I have every confidence in Lisa. Her energy is fantastic and here imagination and conncetions for solving little problems (and not so little ones) is a great comfort. Would highly recommend Lisa and her office....
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Comment on agent fees
Fees are very good value for money in my opinion.
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By: Marilyn
Jul 03, 2017
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Dear Gary, Thank you very much for your great review regarding our Surbiton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“It has been a very positive experience for us. Really ......”

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Jun 30,2017
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By: 'Elena'
Jun 30,2017
0 people found
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It has been a very positive experience for us. Really lovely, friendly and knowledgeable staff who did try to balance a good tenancy deal for both parties, the landlord and us as tenants. Nice and easy process. Sophie Yeates was our first point of contact ...
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By: Marilyn
Jul 03, 2017
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Dear Elena & Rupert, I am writing to say thank you for your kind comments about the service you received from our Richmond Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Kim looks after my property in Acton and has done ......”

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Jun 30,2017
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Kim
By: 'Nic'
Jun 30,2017
0 people found
this helpful
Kim looks after my property in Acton and has done so for 2 years. I have nothing but good things to say about her. Any issue from the tenant is dealt with swiftly, any email or call from me is replied to and action is taken ...
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Comment on agent fees
Fees are competitive with over Agents
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By: Marilyn
Jul 03, 2017
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Dear Nic, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I have been renting from Dexters for over 8 years now ......”

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Jun 29,2017
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Sheikh
By: 'Egle'
Jun 29,2017
0 people found
this helpful
I have been renting from Dexters for over 8 years now and have no complaints. Property manager Sheikh is always polite & helpful. Would definitely recommend them....
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Comment on agent fees
I believe they very fair & very competitive with their fees in comparison to other agents.
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By: Marilyn
Jun 30, 2017
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Dear Egle, We are delighted to read that our Hanworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“We have been with Dexters for a number of years ......”

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Jun 29,2017
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Craig
By: 'Susan'
Jun 29,2017
0 people found
this helpful
We have been with Dexters for a number of years now and we are very pleased with their service. They take care of the property and the required repairs and ensure that the rent is paid on time! Craig only recently became our Account Manager, ...
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Comment on agent fees
Our fees are good.
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By: Marilyn
Jun 30, 2017
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Dear Susan, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“I have been working with Daisy for coming on to ......”

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Jun 28,2017
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Daisy
By: 'The'
Jun 28,2017
0 people found
this helpful
I have been working with Daisy for coming on to a couple of years now and during this time she has been nothing but extremely helpful and considerate. She is very clear when we talk and understands my requests and acts on them promptly and ...
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Comment on agent fees
Fees are very reasonable.
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By: Marilyn
Jun 30, 2017
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Dear The Doctor, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I have been a tenant in a house managed by ......”

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Jun 28,2017
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Kayleigh
By: 'Erin'
Jun 28,2017
0 people found
this helpful
I have been a tenant in a house managed by Dexters for nearly ten years. They've always responded prompltly to all queries and concerns. Kayleigh has been super helpful with everything we needed, especially with all the end of tenancy requirements. She helped make the ...
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Comment on agent fees
They were reasonable
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By: Marilyn
Jun 30, 2017
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Dear Erin, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I have been letting with Dexters since 2004 and my property ......”

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Jun 26,2017
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Craig
By: 'Mark'
Jun 26,2017
0 people found
this helpful
I have been letting with Dexters since 2004 and my property has not been empty for one day. the Management team look after the property extremely well and keep me well informed. my only complaint is that for the first 10 years my property managers remained the ...
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Comment on agent fees
The Fees for letting are pretty standard
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By: Marilyn
Jun 27, 2017
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Dear Mark, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“It's been a pleasure working with Lisa - she's been ......”

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Jun 23,2017
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Lisa
By: 'Kate'
Jun 23,2017
1 people found
this helpful
It's been a pleasure working with Lisa - she's been very helpful to us as tenants over the past 2 years...
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By: Marilyn
Jun 27, 2017
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Dear Kate, We are delighted to read that our Surbiton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“As property manager for my flat let, Ginevra has been ......”

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Jun 23,2017
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By: 'Di'
Jun 23,2017
0 people found
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As property manager for my flat let, Ginevra has been instrumental in resolving a problem I was having with the local council. Ginevra kept me up to date with all communications between herself and the council and fully supported me when needed; showing a great ...
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Comment on agent fees
Good
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By: Marilyn
Jun 27, 2017
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Dear Di, Thank you very much for your great review regarding our Kew Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Can't fault service! Always there when help needed, and most ......”

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Jun 23,2017
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Lisa
By: 'Elio'
Jun 23,2017
0 people found
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Can't fault service! Always there when help needed, and most of all honest. Any problems we have had have been sorted almost right away....
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By: Marilyn
Jun 27, 2017
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Dear Elio, I am writing to say thank you for your kind comments about the service you received from our Surbiton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Appalling service from start to finish, between myself and my ......”

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Jun 23,2017
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By: 'jadolphus123'
Jun 23,2017
37 people found
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Appalling service from start to finish, between myself and my two housemates we have experienced at least ten different lettings agencies since 2010 and by far our experience with Dexters has been the worst. It takes a huge length of time to solve any issue and ...
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Comment on agent fees
What are we paying fees for?
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By: Marilyn
Jun 26, 2017
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Dear Jess, I am concerned to read your review. I understand that our Head of Property Management is looking into your concerns and will be in contact with you. However should you wish to discuss this matter further please do not hesitate to contact me at [email protected] and provide me with more details as I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“Jimmy was very professional, friendly and always willing to help.......”

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Jun 23,2017
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Jimmy
By: 'AJ'
Jun 23,2017
0 people found
this helpful
Jimmy was very professional, friendly and always willing to help.He always made sure he returned our calls, whenever we were unable to get him over the phone. He managed to find us tenants fairly quickly. Yes we will recommend him....
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By: Marilyn
Jun 27, 2017
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Dear AJ, Thank you for your review regarding your experience with our Isleworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Daisy has been managing one of my properties for several ......”

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Jun 22,2017
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Daisy
By: 'Dec'
Jun 22,2017
0 people found
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Daisy has been managing one of my properties for several years now. I always find her polite, professional and efficient and she has done an excellent job in managing, making my life easier as a land lord....
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Comment on agent fees
In line with the norm. Fees can, of course, always be improved
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By: Marilyn
Jun 23, 2017
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Dear Dec, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

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