Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Paul has provided us a great service regarding the property.......”

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Jan 24,2018
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Paul
By: 'Woody'
Jan 24,2018
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Paul has provided us a great service regarding the property.He is also very helpful. Besides he is really proactive when we have requirement...
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Comment on agent fees
good
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By: Marilyn
Feb 12, 2018
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Dear Woody, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I found a flat through Jack Cooke. We had some ......”

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Jan 23,2018
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jack
By: 'jack'
Jan 23,2018
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I found a flat through Jack Cooke. We had some discords in communicating but he apologised his mistake and rectified all. The work was clear and kind enough. The fee is worthy enough. Thanks Jack!...
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By: Marilyn
Feb 12, 2018
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Dear Jack, I am writing to say thank you for your kind comments about the service you received from our Vauxhall Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Kim is the reason why we have stayed with Dexters! ......”

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Jan 23,2018
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Kim
By: 'Maryam'
Jan 23,2018
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Kim is the reason why we have stayed with Dexters! She is always very helpful, on top of everything and always makes time to look after your requirements....
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Comment on agent fees
Agent fees are in line with others, although we regularly get better offers from other agents in the area.
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By: Marilyn
Feb 12, 2018
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Dear Maryam, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“I would not wish this estate agent on my worst ......”

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Jan 22,2018
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Natalie
By: 'Lugg17DD'
Jan 22,2018
24 people found
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I would not wish this estate agent on my worst enemy. They take weeks to respond, hand out personal details to any stranger who asks (including numbers, names, address and occupation) and clearly do not care about their tannants or the homes they occupy! They ...
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Comment on agent fees
Not worth what they are paid. May have a nice sofa but have awful, manipulative, creepy, rude and immoral practice.
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By: Ninn
Feb 06, 2018
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We viewed an apartment with their agent, who was fine. We gave an offer, and tried to managed a proper contract, but they didn't helped at all. They wanted sign a contract for 3 years without any break clause, in the middle of London for a pretty expensive flat. We wrote/called back and forth for around a week, when they let us know the property is rented out. On that very day I found it on Rightmove, they rose the price and started to advertise it with a new description. So they didn't tell us ...

“Dexters Paddington helped us find a tenant within 3 weeks just ......”

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Jan 21,2018
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By: 'John'
Jan 21,2018
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Dexters Paddington helped us find a tenant within 3 weeks just before Christmas. The whole team are lovely people and genuinely interested in helping you....
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By: Marilyn
Feb 12, 2018
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Dear John, Thank you for your review regarding your experience with our Paddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I have been working with Dexters a few years now. ......”

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Jan 20,2018
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Kim
By: 'Melina'
Jan 20,2018
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I have been working with Dexters a few years now. I am happy to say that we've always had a great bond/relationship. Everyone working a the Acton branch has always been very friendly, cordial. Manager Kim (Coxhill) has been positioned as the link between ...
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By: Marilyn
Feb 12, 2018
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Dear Melina, We are delighted to read that our XXX Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“My property manager, Kim Coxhill, is efficient and very reliable ......”

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Jan 19,2018
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Kim
By: 'Jenny'
Jan 19,2018
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My property manager, Kim Coxhill, is efficient and very reliable in getting issues with my property resolved. My issues are always left in capable hands. Kim is extremely knowledgeable and provides great advice to help achieve good outcomes between landlords and tenants. Highly recommend!...
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By: Marilyn
Feb 12, 2018
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Dear Jenny, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“As a tenant Kim has dealt with any issues related ......”

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Jan 19,2018
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Kim
By: 'Mark'
Jan 19,2018
0 people found
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As a tenant Kim has dealt with any issues related to our tenancy in a timely manner and always responds in a friendly and professional way....
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By: Marilyn
Feb 12, 2018
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Dear Mark, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Great Service provided by Paul.Always giving updates about the ......”

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Jan 18,2018
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Paul
By: 'Mahmoud'
Jan 18,2018
0 people found
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Great Service provided by Paul. Always giving updates about the progress of our queries and send email updates quite promptly. Thanks, Mahmoud...
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Comment on agent fees
Reasonable
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By: Marilyn
Feb 12, 2018
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Dear Mahmoud, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“AVOID AT ALL COSTS !! (Literally, costs, they will bleed you ......”

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Jan 17,2018
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Darren
By: 'Outraged'
Jan 17,2018
25 people found
this helpful
AVOID AT ALL COSTS !! (Literally, costs, they will bleed you dry) Dexter's were so happy to take our money - the deposit, the fees, the first month's rent - and then were surprised when we wished to move into the property. The place hadn't even ...
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Comment on agent fees
Bad. I can't imagine what they are doing with the fees because they clearly aren't being used to pay anyone to do their f**king jobs!
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By: Marilyn
Feb 12, 2018
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Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“I would like to recommend James Bignell for a five ......”

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Jan 12,2018
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James
By: 'Wendy'
Jan 12,2018
0 people found
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I would like to recommend James Bignell for a five star rating. Dexters have been my agents for a good number of years. In the past I've had some disagreements with the company. Since James Bignell joined Dexters I've had had a very good relationship ...
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By: Marilyn
Feb 12, 2018
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Dear Wendy, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“The most appalling company I've ever encountered - avoid at ......”

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Jan 06,2018
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By: 'S.'
Jan 06,2018
8 people found
this helpful
The most appalling company I've ever encountered - avoid at all costs! Rendall & Rittner charge an extortionate management fee and to me as a resident have offered no value whatsoever. They don't respond to phone calls or emails or make contact when they say they ...
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Comment on agent fees
Extortionate for zero value.
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“Absolutely shocking!!! I moved out a month ago and they've ......”

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Jan 03,2018
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By: 'Mat'
Jan 03,2018
32 people found
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Absolutely shocking!!! I moved out a month ago and they've lied every day since about repaying the 6 months rent I paid in advance... and the deposit. They took my money within 24 hours and its been over 24 days since I moved out. The worst part is ...
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By: Mat
Feb 12, 2018
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Hey Marilyn Please note that I'm still waiting for my funds to be returned. And if anyone is reading this please note that I moved out on the 28th of November 2017. A new tenant moved in 3 days later. I am still waiting for the money I advanced to be returned. I know time is relative bit it does not take over a week to respond to emails. ...

“Nasty, money grabbing and greedy estate agents I would never ......”

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Jan 03,2018
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By: 'Tenant'
Jan 03,2018
31 people found
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Nasty, money grabbing and greedy estate agents I would never ever use them again. I rented a property through them last year. It was a fixed 2 year contract. They asked me to break the contract as the landlord was going through some "personal" stuff. In ...
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Comment on agent fees
Agent fees is okay.
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By: Marilyn
Feb 12, 2018
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Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“Paul provides us with an excellent and pro-active service with ......”

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Jan 02,2018
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Paul
By: 'Geoff'
Jan 02,2018
0 people found
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Paul provides us with an excellent and pro-active service with respect to our property Taff House, Henry Macaulley Avenue, Kingston Upon Thames. Paul attends to maintenance matters promptly and follows up on tenant issues quickly and professionally. Queries we have are also dealt with in ...
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Comment on agent fees
Fair and reasonable in the circumstances.
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By: Marilyn
Feb 12, 2018
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Dear Geoff, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“I find Kim Coxhill discourteous and difficult to work with ......”

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Dec 22,2017
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Kim
By: 'Jerome'
Dec 22,2017
38 people found
this helpful
I find Kim Coxhill discourteous and difficult to work with as my property manager. In my experience over the last 2 years whenever an issue arises with my tenant or property, there is an unnecessary delay in getting the matter resolved. Her attitude both on the ...
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Comment on agent fees
Based on the actual service I receive from Kim Coxhill, I would consider the fee extortionate, since she barely does anything useful to justify her fee
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By: Alison Mansell
Apr 15, 2018
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Kim Coxhill is a vile excuse for a human being. She bullyied us during vacation period of our tenancy. To say she is unprofessional is an understatement. She has no people skills. Vile woman ...

“I visited the office last week and I have to ......”

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Dec 21,2017
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Sarah
By: 'Marina'
Dec 21,2017
0 people found
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I visited the office last week and I have to say that I met Sarah. She was very friendly, professional and smiley....
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By: Marilyn
Feb 12, 2018
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Dear Marina, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“DO NOT RENT WITH THESE PEOPLE!! AVOID AT ALL COSTS.......”

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Dec 20,2017
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By: 'HORRIFIED'
Dec 20,2017
37 people found
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DO NOT RENT WITH THESE PEOPLE!! AVOID AT ALL COSTS. If you are happy to wait 7 months for Dexters to draw up your lease and request documents from you which you have already forwarded over 3 times, then Dexters West Hampstead is the agency for you! ...
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Comment on agent fees
I'm considering commencing legal action against them
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Feb 12, 2018
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Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“Consistently excellent service from Paul Ford.Proactive, professional, and courteous.......”

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Dec 20,2017
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Paul
By: 'RH'
Dec 20,2017
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Consistently excellent service from Paul Ford. Proactive, professional, and courteous. Gets things sorted promptly. Highly recommend Paul if you're looking for someone to manage a property for you....
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Comment on agent fees
Reasonable.
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By: Marilyn
Feb 12, 2018
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Dear RH, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“He is always available and ready to help with any ......”

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Dec 19,2017
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Paul
By: 'BBOK'
Dec 19,2017
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He is always available and ready to help with any issue that comes up. I was very impressed!. Well done!...
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By: Marilyn
Feb 12, 2018
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Dear BBOK, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Professional and easy to work with. mike was very polite ......”

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Dec 18,2017
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Michael
By: 'Ayesha'
Dec 18,2017
0 people found
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Professional and easy to work with. mike was very polite and flexible and did a great job getting viewers in to our property. He has a great manner and also helped me with my property search....
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Comment on agent fees
Average
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By: Marilyn
Feb 12, 2018
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Dear Ayesha, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Donna Littman and Ann Sinclair continue to be the go ......”

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Dec 15,2017
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Donna
By: 'Andy'
Dec 15,2017
0 people found
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Donna Littman and Ann Sinclair continue to be the go to people in Teddington. Highly efficient, personable, experienced, polite and interested. I have just completed on another property with them having bought and sold many times over the years. In an often difficult and emotional ...
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Comment on agent fees
Entirely fair
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By: Marilyn
Feb 12, 2018
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Dear Andy, I am writing to say thank you for your kind comments about the service you received from our Teddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I have wasted 10 days of time and effort on waiting ......”

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Dec 14,2017
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Alex
By: 'RUBBISH'
Dec 14,2017
40 people found
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I have wasted 10 days of time and effort on waiting for a property which has never actually been accepted to rent to us. Throughout this period of time, the letting agent from Dexters only dragged us as long as possible, saying the landlord has accepted ...
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Comment on agent fees
The amount of £700 holding deposit is simply too much. Reference fee of £60 is fine.
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By: Cherry
May 13, 2021
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To be honest, I agree with the bad reviews I read about Dexters. I just wish I read them before dealing with them, especially the Ealing Branch. I have never dealt with such bad communicators, condescending, incompetent customer point of contacts (property management included). The only thing that matters to the people I dealt with was money. Property management didn't have the decency to pick up the phone to tell me the contract would not be renewed. I had to find out from an email sent betwee ...

“Very impressed by Dexters Battersea. High energy, efficient, positive attitude, ......”

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Dec 12,2017
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By: 'Louise'
Dec 12,2017
0 people found
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Very impressed by Dexters Battersea. High energy, efficient, positive attitude, always accessible and friendly team. Would not hesitate to recommend them further....
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By: Marilyn
Feb 12, 2018
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Dear Louise, Thank you for your review regarding your experience with our Battersea Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I had an amazing experience with Ms Levi Da Silvia. ......”

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Dec 07,2017
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Levi
By: 'JWS'
Dec 07,2017
0 people found
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I had an amazing experience with Ms Levi Da Silvia. She was very professional and made me feel at ease. I highly recommend her to anyone looking for a flat in the area. She is a fantastic estate agent, well informed on the area and ...
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By: Marilyn
Dec 07, 2017
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Dear JWS, I am writing to say thank you for your kind comments about the service you received from our St John's Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I received fantastic service from a member of staff called ......”

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Dec 07,2017
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Hayrie
By: 'Mrs'
Dec 07,2017
0 people found
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I received fantastic service from a member of staff called Hayrie so felt I had to write a review. Every question I had was dealt quickly and very detailed! She was polite and patient at all times and I couldn't have asked for a better ...
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Comment on agent fees
Very reasonable
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By: Marilyn
Feb 12, 2018
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Dear Mrs A, We are delighted to read that our St John's Wood Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“My property manager was Sophie Mahon and I can say ......”

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Dec 07,2017
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Sophie
By: 'NK'
Dec 07,2017
0 people found
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My property manager was Sophie Mahon and I can say she has been excellent. Very good communicator who kept me updated on any issues with the flat or tenant. Professional in her dealings and prompt when having to sort out anything to do with managing ...
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Comment on agent fees
Charge more than other agents but provide a better than average service as well.
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By: Marilyn
Feb 12, 2018
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Dear Nk, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Have been dealing with Jennifer for several years for all ......”

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Dec 07,2017
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Jennifer
By: 'NJW'
Dec 07,2017
0 people found
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Have been dealing with Jennifer for several years for all my properties in St John's Wood. Always on the ball and an amazing negotiator. George is Very professional and deals with tenancy issues superbly . Well done !...
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Comment on agent fees
Good for me
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By: Marilyn
Feb 12, 2018
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Dear NJW, I am writing to say thank you for your kind comments about the service you received from our St John's Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I just want to thank Fadiji Brail for his excellent ......”

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Dec 06,2017
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Fadi
By: 'Amarjit'
Dec 06,2017
0 people found
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I just want to thank Fadiji Brail for his excellent work looking for the right property for us. Because of his hard work we have found the right property and the completion is on the 15th December. We want to say thank Fadiji once again....
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Comment on agent fees
Good
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By: Marilyn
Dec 07, 2017
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Dear Amarjit, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I would highly recommend Felix, he has been the most ......”

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Nov 30,2017
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By: 'Red'
Nov 30,2017
1 people found
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I would highly recommend Felix, he has been the most professional and patient agent and listened, I certainly put him through his paces and he delievered above my expectation .... I will certainly be calling on Felix again...
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By: Marilyn
Dec 07, 2017
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Dear Red, Thank you very much for your great review regarding our Barnes Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

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