Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

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Latest Reviews

 View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
“Billy was the main point of contact for the sale of our flat. He was proactive, with clear communication and ......”
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
“I recommend DEXTERS on Abbeville Road! I rent a maisonette with them and they are always super reactive whenever I ......”
14th Nov 2024
reviewed by 'Guzel'
“We had the pleasure of doing our search for a rental apartment with Noran. Out of all the agencies and ......”
12th Nov 2024
reviewed by 'Thomas'
“Excellent work throughout our purchase, team were very helpful in what was not such a straightforward deal....”
13th Sep 2024
reviewed by 'Ed'
“Jess helped me get my offer agreed on my dream flat. Couldn't be happier! Thank you Jess....”
19th Aug 2024
reviewed by 'Maryam'
“I had the pleasure of working with Tom and his team in selling my flat. They were fantastic from the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Letting agents
Latest Properties

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Dexters Branches (view all 70)
Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Exceptional service!...”

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Mar 21,2018
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Maria
By: 'Acooper'
Mar 21,2018
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A fabulous experience with Peter James thanks to the ever so helpful, attentive and pleasant Maria. She was extremely helpful and met all our needs in a polite and professional way. Full off enthusiasm and always happy to answer any questions. Highly recommended. Thanks for ...
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Comment on agent fees
Good
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“Promt and fast...”

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Mar 20,2018
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By: 'I.nastasia'
Mar 20,2018
0 people found
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Great agency,we manege to find a new place to rent in a couple of days.staff was very friendly and professional and making a comparison between others agencies for me is the best. I will recommend the agency to everyone who will have to ...
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Comment on agent fees
Good
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By: Marilyn
Mar 27, 2018
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Dear I Nastasia, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Highly recommend Peter James...”

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Mar 19,2018
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Phillippa
By: 'Cyrus'
Mar 19,2018
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Cyrus Homes instructed Phillippa at Peter James New Cross to sell our brand new apartments in SE15. All units were sold in record time and for very strong market values. We were also impressed by their strong residential sales knowledge and would highly recommend instructing ...
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“Exellent Agent...”

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Mar 19,2018
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Samuel
By: 'Mike'
Mar 19,2018
0 people found
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Samuel is a very articulate, knowledgeable and engaging agent. He took the time to really appreciate and understand our needs for a high end let in this area, and he was on top of his game in discussing property and market trends specific to our ...
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By: Marilyn
Mar 20, 2018
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Dear Mike, I am writing to say thank you for your kind comments about the service you received from our Teddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Great service...”

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Mar 16,2018
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Sandra
By: 'Lucie'
Mar 16,2018
0 people found
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Sandra has been amazing through the whole process, available and very professional. Thank you. Sandra you have made the process of buying a house a very easy one!...
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“Jordan was very friendly and helpful and he helped me ......”

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Mar 13,2018
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Jordan
By: 'Marcel'
Mar 13,2018
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Jordan was very friendly and helpful and he helped me find a nice place to rent and move in quickly....
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Comment on agent fees
as expected
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“Staff are very professional and friendly, and they always responded ......”

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Mar 10,2018
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Billy
By: 'Maria'
Mar 10,2018
0 people found
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Staff are very professional and friendly, and they always responded to my queries very quickly. They have always been very helpful....
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By: Marilyn
Mar 20, 2018
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Dear Maria, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Made moving out of my property a very stressful experience ......”

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Mar 08,2018
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By: 'Jennifer'
Mar 08,2018
16 people found
this helpful
Made moving out of my property a very stressful experience with a lack of transparency and updates on finding new tenants. A large number of hidden fees with no scope for negotiation or clear explanation of what the fees are for. Complete imbalance of power ...
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Comment on agent fees
Very high, not transparent and unnecessary.
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By: Marilyn
Mar 15, 2018
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Dear Jennifer, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn Head of Customer Relations ...

“Jamie was Great throughout the process of buying our home. ......”

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Mar 06,2018
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Jamie
By: 'Ieva'
Mar 06,2018
0 people found
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Jamie was Great throughout the process of buying our home. He always responded promptly and even chased up our solicitors for missing information. Really great service!...
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Comment on agent fees
We were buyers, therefore we did not pay fees.
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“The Senior Property Manager Paul Ford at Dexters Kingston, always ......”

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Feb 21,2018
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Paul
By: 'Ian'
Feb 21,2018
0 people found
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The Senior Property Manager Paul Ford at Dexters Kingston, always handles our maintenance issues and any other queries in an efficient and prompt manner. keep up the good work....
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Comment on agent fees
n/a
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By: Marilyn
Mar 15, 2018
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Dear Ian, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul is always very helpful and I would recommend him ......”

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Feb 21,2018
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Paul
By: 'Dr'
Feb 21,2018
0 people found
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Paul is always very helpful and I would recommend him to anyone without a second thought. My son also feels the same way as he is very helpful to him to manage his flat in Kingston....
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Comment on agent fees
reasonable
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“Very courteous, highly professional and timely Paul always does a ......”

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Feb 21,2018
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Paul
By: 'JDK'
Feb 21,2018
0 people found
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Very courteous, highly professional and timely Paul always does a great job. He is a pleasure to work with and will always do that little bit extra....
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Comment on agent fees
Average
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By: Marilyn
Mar 15, 2018
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Dear JDK, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Branch: Paddington but I think they have removed to Mayfair.......”

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Feb 20,2018
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By: 'KT'
Feb 20,2018
22 people found
this helpful
Branch: Paddington but I think they have removed to Mayfair. Re: my renewal tenancy agreement - I have been dealing with so many Dexters agents (all different people) for the last few months it's just bizarre why they just cant keep one person on a ...
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Comment on agent fees
> they love charging fees after fees for their mediocre service > poor communication
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By: Marilyn
Mar 15, 2018
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Dear Sir/Madam, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn Head of Customer Relations ...

“Well what can I say probably the worst experience we ......”

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Feb 17,2018
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By: 'Nancy'
Feb 17,2018
23 people found
this helpful
Well what can I say probably the worst experience we have had. Whist living in the property they were incredibly slow to act on anything, we were without a shower for 10 days in the end we contacted the landlord directly, paid for it to be ...
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By: Marilyn
Mar 15, 2018
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Dear Nancy, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn Head of Customer Relations ...

“Sonia De Abreu clearly understand what I'm looking for and ......”

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Feb 12,2018
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Sonia
By: 'Betim'
Feb 12,2018
0 people found
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Sonia De Abreu clearly understand what I'm looking for and offered the greatest listings. She provided a great service regarding the property and she was very helpful....
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By: Marilyn
Feb 19, 2018
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Dear Betim, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“We have been suitably impressed with the way in which ......”

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Feb 09,2018
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Sebastien
By: 'Anna'
Feb 09,2018
0 people found
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We have been suitably impressed with the way in which Sebastien Butler Shelbourne acted on our behalf when we wanted to rent our chosen property in Kew. He co-ordinated and delivered an exceptionally efficient service with professionalism, good humor and panache and led his team ...
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Comment on agent fees
good
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By: Marilyn
Feb 12, 2018
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Dear Anna and Paul, Thank you for your review regarding your experience with our Kew Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Hayley was totally on the ball from the moment I ......”

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Feb 07,2018
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Hayley
By: 'emiller'
Feb 07,2018
0 people found
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Hayley was totally on the ball from the moment I called - everything has gone like clockwork and we have viewed and completed the rental in record time. Thank you for the great service Hayley...
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Comment on agent fees
Totally reasonable - I have absolutely no complaints
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By: Marilyn
Feb 12, 2018
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Dear Emiller, We are delighted to read that our Wimbledon Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Always very responsive and attentive. Great service....”

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Feb 07,2018
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Kim
By: 'B.B.'
Feb 07,2018
0 people found
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Always very responsive and attentive. Great service....
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Comment on agent fees
Reasonable.
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“The agent is generally good, it's the aftercare service where ......”

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Feb 05,2018
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By: 'Worst'
Feb 05,2018
23 people found
this helpful
The agent is generally good, it's the aftercare service where the problems begin. My property is managed by Dexters and we have had 2 issues. Firstly we lost our heating for 3 weeks, I was constantly calling Dexter's and I would never receive a call. Second issues ...
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By: Marilyn
Feb 12, 2018
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Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...

“I've been dealing with Paul Ford of Dexter's for a ......”

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Feb 04,2018
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Paul
By: 'Steven'
Feb 04,2018
0 people found
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I've been dealing with Paul Ford of Dexter's for a couple of years now and he's always been helpful and responsive to matters requiring attention....
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By: Marilyn
Feb 12, 2018
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Dear Steven, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Paul Hardy is my contact at Dexters and always deals ......”

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Feb 03,2018
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Paul
By: 'audrey'
Feb 03,2018
0 people found
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Paul Hardy is my contact at Dexters and always deals promptly with any problems I have in the flat I rent. It is always a pleasure to deal with Paul - he is cooperative , efficient, and friendly at all times....
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By: Marilyn
Feb 12, 2018
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Dear Audrey, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul is a very responsible agent who looks after my ......”

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Feb 01,2018
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Paul
By: 'Ms'
Feb 01,2018
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Paul is a very responsible agent who looks after my property well. He has been very helpful during our property rennovation process and always take the initative to assist us in every way, and solve our problem promptly....
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By: Marilyn
Feb 12, 2018
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Dear Ms Tam, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Thank you Abby for being so helpful and supportive, I ......”

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Feb 01,2018
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Abby
By: 'Nick'
Feb 01,2018
0 people found
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Thank you Abby for being so helpful and supportive, I would not hesitate to recommend you and the great team at Dexters to a friend. Keep up the great work, you are a credit to the profession!...
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Comment on agent fees
Great given the level of service provided!
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By: Marilyn
Feb 12, 2018
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Dear Nick, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“It's been an overall great service by Kim Coxhillover the ......”

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Jan 31,2018
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Kim
By: 'Arijana_D'
Jan 31,2018
0 people found
this helpful
It's been an overall great service by Kim Coxhillover the past few years - always very friendly, professional, replies promptly to all queiries and very punctual....
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By: Marilyn
Feb 12, 2018
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Dear Arijana, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Kim Coxhill has managed our property through two tenants and ......”

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Jan 31,2018
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Kim
By: 'Aitee'
Jan 31,2018
0 people found
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Kim Coxhill has managed our property through two tenants and we have had no issues that recquire escalation. The tenanats have also given a good feedback to us....
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Comment on agent fees
Fair
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By: Marilyn
Feb 12, 2018
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Dear Aitee, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Shernitta is a Property Manager and looks after our two ......”

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Jan 28,2018
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Shernitta
By: 'Sunny'
Jan 28,2018
0 people found
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Shernitta is a Property Manager and looks after our two properties. She has been our correspondent for a number of years. We are really pleased with her work. She knows her job well. Though she is rather busy sometimes. She acts in the correct manner ...
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Comment on agent fees
Not applicable in this case.
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By: Marilyn
Feb 12, 2018
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Dear Sunny, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Dexters managed our recent sale and purchase in N1. They ......”

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Jan 27,2018
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Will
By: 'We'
Jan 27,2018
0 people found
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Dexters managed our recent sale and purchase in N1. They were excellent, informed and professional. What sets them apart is their enthusiasm and energy. In the current market it took 6 months and numerous viewings to find our buyer. Their commitment to us and selling our ...
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Comment on agent fees
Higher than others but I believe they earned their commission, achieving a sale price other agents may not have.
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By: Marilyn
Feb 12, 2018
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Dear Sir/Madam, We are delighted to read that our Islington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I would like to thank Charlotte Way who took over ......”

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Jan 26,2018
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Charlotte
By: 'Elena'
Jan 26,2018
0 people found
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I would like to thank Charlotte Way who took over the property we've been renting last year. She is very friendly, fantastically quick and efficient! She is sorting issues without any delays. Thank to her we had a new oven just in time to cook ...
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Comment on agent fees
N/A
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By: Marilyn
Feb 12, 2018
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Dear Elena, Thank you very much for your great review regarding our Richmond Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Very good and efficient agent , I have been dealing with ......”

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Jan 25,2018
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Kim
By: 'Osama'
Jan 25,2018
0 people found
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Very good and efficient agent , I have been dealing with her for few years, I would definitely recommend Dexter's to my friends...
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Comment on agent fees
Quite reasonable
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By: Marilyn
Feb 12, 2018
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Dear Osama, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul FordReally helpful with everything regarding the property; Given enough ......”

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Jan 24,2018
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Paul
By: 'Veronica'
Jan 24,2018
0 people found
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Paul Ford Really helpful with everything regarding the property; Given enough notice before coming to inspect the house; Overall happy with the service....
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By: Marilyn
Feb 12, 2018
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Dear Veronica, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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