82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
show more
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
View all Reviews 2243
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
13th Aug 2024
reviewed by 'Jack'
13th Aug 2024
reviewed by 'MEG COLBORNE'
19th Jul 2024
reviewed by 'POOR SERVICE'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1031 | 283 | 119 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Feb 08,2023
Feb 08,2023
1
people found
this helpful
this helpful
The police are currently investigating my landlord for threatening behaviour and harassment. I have never dealt with or spoken with Dexters company before, yet they emailed me twice, claiming we'd conversed and agreed on a tenancy termination date.
This is libellous, we have never spoken ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2023
Jan 27,2023
0
people found
this helpful
this helpful
Jamie Campion is an excellent agent to work with. His professionalism was unmatched. I felt very at ease working with him. He really took into consideration what I wanted as a client and was able to see things from my perspective. I would definitely work ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20,2023
Jan 20,2023
0
people found
this helpful
this helpful
I would definitely not recommend Dexters, as their service is terrible and far from respecting the law. The employees seem to lack expertise and knowledge.
We have rented out an apartment in Ada Place near Broadway Market. It happened several times when the flat was ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 20, 2023
View all comments
(1)
Dear Joanna, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team ...
Dec 28,2022
Dec 28,2022
1
people found
this helpful
this helpful
Avoid the Dexters Clapham office like the plague. This team are complete commission chasers who have no regard for the properties they are selling or the people who are buying them. I had the displeasure of buying a flat through Dexter's. There was 0 communication to ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 23,2022
Dec 23,2022
0
people found
this helpful
this helpful
Peter helped with both the sale of our family home but even more with our efforts to find a new home in the area. Peter is very knowledgeable and experienced and his advice was extremely helpful both on the sale and buy side. Peter is ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20,2022
Dec 20,2022
0
people found
this helpful
this helpful
Worst agency ever. I've been with KFH for years and they were just amazing. Dexters Property Manager team just cares about the landlord. If you have an issue you have to call them many times, and IF it gets sorted, it takes a long time. (...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 15,2022
Dec 15,2022
0
people found
this helpful
this helpful
After a less successful experience with another local agent, we decided to go with Dexters. Danielle immediately provided a large number of well-qualified viewers and we rapidly received several offers. Throughout, Danielle was extremely efficient, friendly and communicative. She was also especially supportive throughout our ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2022
Dec 09,2022
1
people found
this helpful
this helpful
Having dealt with Dexter’s for the last sixteen years I can highly recommend the Surbiton team.
Managers have come and gone but the service has always remained top notch. Professional and courteous.
For our latest rental I dealt with Claudia and Hope and once ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 09,2022
Nov 09,2022
0
people found
this helpful
this helpful
As a first time Buyer i was very nervous about the whole process Harry and Nina have been so helpful throughout the process explaining everything i needed to know a true professionals Especially as a first time buyer you really need the help on this ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2022
Nov 08,2022
0
people found
this helpful
this helpful
2 days without heater at 15 degrees. No help support or even emphaty from Dexters. More than 6 weeks to repair boiler and still not working. Gas leak in between. The only answer from Wimbledon office Manager in writting: “you are welcomed to leave if you don’t ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Nov 07,2022
Nov 07,2022
0
people found
this helpful
this helpful
Gareth was incredibly helpful throughout our house hunting journey. He is very responsive and I would highly recommend him. He is very accommodating and listents to your needs....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 03,2022
Nov 03,2022
0
people found
this helpful
this helpful
Many thanks for selling our property which was a very difficult sell for many reasons. Keiron worked very hard and really deserves a box of chocolates for all the time and energy he spent...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 03,2022
Nov 03,2022
0
people found
this helpful
this helpful
I was on with another agent without any success so I popped in to Dexters in Surbiton and met the manager Jo for a second opinion. Her market knowledge was incredible and so I signed them up. Within days there were several viewings and this ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2022
Oct 21,2022
0
people found
this helpful
this helpful
After three gruelling years of trying to buy somewhere, I have learnt that finding a reliable, friendly and professional estate agent is so important. Linda Callaghan at Peter James, New Cross was all of these. She is genuinely concerned that the property I'm trying to ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13,2022
Oct 13,2022
0
people found
this helpful
this helpful
Throughout my search for an accommodation I have encountered many lettings agents, but none have come close to Lara! Lara went the extra mile in ensuring that every step of the application and signing process was as easy and stress free as possible. When we ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19, 2023
View all comments
(2)
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team ...
Oct 13,2022
Oct 13,2022
0
people found
this helpful
this helpful
Very pleased we opted to use Dexters. A very well organised Estate Agents. Staff helpful well informed and understanding..Thank you for all your hard work....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 07,2022
Oct 07,2022
0
people found
this helpful
this helpful
After struggling for 4 months to find a flat, Alex was very supportive in helping me and my friends find our new home. He has been responsive, answered all of our queries and questions and has been very understanding and helpful. Thank you Alex for making ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11, 2022
View all comments
(1)
Dear Alex, Thank you for taking the time to leave such a wonderful review. Your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Rebecca Hodgson, Customer Relations Team ...
“DEXTERS DENIED HOT WATER AND HEATING TO JEWS ON YOM KIPPUR, THE GREATEST JEWISH RELIGIOUS FEAST AND HOLIDAY...”
Oct 06,2022
Oct 06,2022
0
people found
this helpful
this helpful
On the 4th October Dexters told the residents in the 7 new high rise buildings at Oaklands Rise NW10 in London that - once again- there was no heating and no hot water.
The 4th October was the day before Yom Kippur in 2022. Jews were left ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 06, 2022
View all comments
(1)
Dear Francis, I am concerned to read your comments and we take these claims seriously. I have made our Managing Director aware and they shall be reviewing this with our teams. Kind regards, Asma Chughtai, Customer Relations Team ...
Oct 03,2022
Oct 03,2022
1
people found
this helpful
this helpful
Never in my life have I seen a more incompetent, rude, disorganised and downright infuriatingly unhelpful group of people than at Dexters Kensington.
Firstly, good luck with reaching the agency. Even if your house was on fire, the agents at this branch could not be ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 06, 2022
View all comments
(1)
I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this for further you. Kind regards, Rebecca Hodgson, Customer Relations Team ...
Sep 23,2022
Sep 23,2022
0
people found
this helpful
this helpful
My daughter signed a contract with Dexter agency for renting an apartment in Ongar Road London starting with 24 September. She sent the money for the deposit 484£ and the money for one month's rent 2019£. All this happened while she was at home, in Spain. One day ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29, 2022
View all comments
(1)
Dear Cristina, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this for further you. Kind regards, Ria Burton, Customer Relations Team ...
Sep 22,2022
Sep 22,2022
0
people found
this helpful
this helpful
It was really great experience with Ms. Amelia throughout the discussion and provided useful information to ease our searches for new flat. Much appreciated. Thanks Saud....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29, 2022
View all comments
(1)
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amelia, and hope we can help again in the future. Kind regards, Ria Burton, Customer Relations Tea ...
Sep 13,2022
Sep 13,2022
0
people found
this helpful
this helpful
I’ve had a wonderful experience dealing with this agency. Verity has been of a great assistance facilitating each step of purchase. Very professional and experienced agent. Really happy with the process and outcome. Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29, 2022
View all comments
(1)
Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Ria Burton, Customer Relations Team ...
Sep 02,2022
Sep 02,2022
0
people found
this helpful
this helpful
Both Avni and Amrita were great at getting our property sale over the line and checking in throughout the process to make sure everything was okay. They were professional but also really personable and the constant line of communication saved a lot of stress in ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05, 2022
View all comments
(1)
Dear Rob, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Ria Burton, Customer Relations Team ...
Aug 25,2022
Aug 25,2022
0
people found
this helpful
this helpful
I want to thank Rudy Singh from Dexters Maida Vale. He has been very patient , hard working and professional , very impressed....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05, 2022
View all comments
(1)
Dear Regine, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Maida Vale office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Ria Burton, Customer Relations Team ...
Aug 22,2022
Aug 22,2022
0
people found
this helpful
this helpful
James was incredibly helpful and responsive! He could not have made the moving process any easier and we are so grateful !...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05, 2022
View all comments
(1)
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Ria Burton, Customer Relations Team ...
Aug 12,2022
Aug 12,2022
0
people found
this helpful
this helpful
Professional
Mia is Professional in her job.
Excellent customer service
Reliable, patient and trust worthy.
I give it up to her
Brilliant Dextaers' staff...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05, 2022
View all comments
(1)
Dear Akanu, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team ...
Aug 09,2022
Aug 09,2022
0
people found
this helpful
this helpful
I really valued the quick and effective communication both with Oliver and Avni. Thanks to them, the purchase was very smooth and they were always available, whenever I had any questions or concerns. Really appreciate their communication and interpersonal skills!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11, 2022
View all comments
(1)
Dear Patricia, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Ria Burton, Customer Relations Team ...
Aug 05,2022
Aug 05,2022
0
people found
this helpful
this helpful
Fantastic service. kept us up to date at all times, offered us advice a long the way with zero pressure. Couldn't of asked for a better agent to deal with. All the staff we dealt with were polite, friendly and courteous. Would highly recommend Dexter's ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11, 2022
View all comments
(1)
Dear Terry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Ria Burton, Customer Relations Team ...
Jul 27,2022
Jul 27,2022
1
people found
this helpful
this helpful
Becareful your deposit
P1 I refused for more people to come in, they brought more than 17 groups in my home within 5 days, and taking picture and vedio. Causing me mentle health issues as I got covid.
P2 threatened me, if I don't allow in they ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19,2022
Jul 19,2022
1
people found
this helpful
this helpful
Don't work with Dexters - tenant or landlord.
Having finally got back my full deposit and a £300 settlement from the ombudsman, I finally feel comfortable publishing my experience with Dexters.
To start at the start, I was shown around the property by a member of ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11, 2022
View all comments
(1)
Dear Micheal, I am sorry your experience with us was not as we would have expected. As you have mentioned the Property Ombudsman have closed this case. Thank you. Kind regards, Ria Burton, Customer Relations Team ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
