Dexters
4/5, 2247 reviews
79% recommended
82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ... show more Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 88% £73,400 £9,800,000
Lettings 80% 79% £350 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
476 57 1033 283 121 17 81 7 68 104
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Brilliant Service...”

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Jan 30,2019
Minithumbup
Paul
By: 'Richard'
Jan 30,2019
1 people found
this helpful
We have now had our property rented out through Dexters in Kingston for well over a year and we are absolutely delighted with the service that we have had, particularly from Paul Ford and Sonia De Abreu. Both individuals go out of their way to ...
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Comment on agent fees
Reasonable fees for a brilliant service!
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“Excellent personable service...”

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Jan 29,2019
Minithumbdown
Maria
By: 'Sophie'
Jan 29,2019
0 people found
this helpful
The service and understanding of client needs was excellent and meant they found the perfect buyer quickly. Our property sale was quick and efficient....
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Comment on agent fees
Appropriate agent fee
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“Appalling agents...”

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Jan 28,2019
Minithumbdown
By: 'Ashleigh'
Jan 28,2019
9 people found
this helpful
We cannot believe the audacity of Dexter's. We have confirmed we would be renewing our tenancy but they still took it upon themselves to damage our fence with a to let sign!!! We aren't ending our tenancy and neither is our landlord nor did they ...
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“Excellent!...”

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Jan 26,2019
Minithumbup
Maria
By: 'Emily'
Jan 26,2019
0 people found
this helpful
Maria and Demi made our sell and buy as positive and straightforward as they possibly could through their relentless commitment and professionalism throughout. I cannot recommend them highly enough. Thank you so much!...
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Comment on agent fees
Good
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“Good service...”

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Jan 25,2019
Minithumbup
Vanessa
By: 'N'
Jan 25,2019
0 people found
this helpful
The agents acted as go between during the sale and were approachable and willing to help with any enquiry. Great service....
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“Responsive and professional, great service!...”

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Jan 23,2019
Minithumbup
Vanessa
By: 'Marianna'
Jan 23,2019
0 people found
this helpful
We recently had a great experience working with Peter James Estates in Blackheath. They helped us through the process of buying our first home and we would definitely recommend them! The team was super responsive, friendly and professional. Thank you Peter James!...
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Comment on agent fees
Good Agent’s Fee
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“Very kind...”

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Jan 22,2019
Minithumbup
Kristel
By: 'Maria'
Jan 22,2019
0 people found
this helpful
Kristel assisted me during every step of the process. She was very kind and I particularly appreciated the fact that she kept me constantly updated on my situation....
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Comment on agent fees
N/a
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“Great service...”

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Jan 19,2019
Minithumbup
Phillippa
By: 'Alex'
Jan 19,2019
0 people found
this helpful
Phillippa and Linda were brilliant in selling my maisonette in New Cross. They really got to work with my buyers and the chain above to smooth out a bunch of issues that arose after acceptance, and I was super grateful for their hard work during ...
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“A real warning about dexters...”

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Jan 14,2019
Minithumbdown
By: 'Daniel12'
Jan 14,2019
5 people found
this helpful
I read a lots of the “reviews“ and no body give attention to the most important issues, “ penalty charge” that is a very nice way and another way to steal your money, when we rent the apartment in Chelsea it was two years contract, after 14 ...
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Comment on agent fees
Very bad fee
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“Pleasure to deal with!...”

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Jan 14,2019
Minithumbup
Paul
By: 'Happy'
Jan 14,2019
0 people found
this helpful
Paul Ford makes you rethink the typical stereotype of an estate agent! Works with you and understands views of tenants!...
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“Very poor service...”

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Jan 13,2019
Minithumbdown
By: 'Dara'
Jan 13,2019
6 people found
this helpful
Tenant fees are too high. Was also told there was an assigned underground parking space and a spacious wardrobe yet none at all after moving in. Towards end of Dexters tenancy agent entered property twice with no appointment when no answer at the door. Walked ...
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Comment on agent fees
Too high and too much needed at the outset
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“Very disappointed experience. Everyday worse!!!...”

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Jan 07,2019
Minithumbdown
Cristina
By: 'Cristina'
Jan 07,2019
4 people found
this helpful
Dexters doesn't care of you. Will never care about how the conditions of the property are. Late replies for everything and even calling you for a week in a row they will not be ashamed to tell you that your property manager is out of ...
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Comment on agent fees
Really bad
Was this helpful? Yes
By: Marilyn Plews
Jan 11, 2019
View all comments (1)
Dear Cristina, We are sorry to read your comments regarding your experience with Dexters and would very much like to discuss this with you further. As we are unable to identify your details from your review, if you could contact me at [email protected] with more details I would appreciate it.Kind Regards, Marilyn Plews, Customer Relations Team ...

“5...”

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Dec 21,2018
Minithumbup
By: 'raj'
Dec 21,2018
0 people found
this helpful
Zora was a grate help in finding a place we call home now. I would recommend her to any one...
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Comment on agent fees
I don't no how much is the normal agent fee as it was my first house to rent in uk
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“Comment on agent...”

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Dec 20,2018
Minithumbup
Jimmy
By: 'TinH'
Dec 20,2018
0 people found
this helpful
I have used this company for more than a year Jimmy was very helpful and professional and always provides very good service....
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Was this helpful? Yes
By: Sajal
Jan 29, 2019
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Sir/mam u r leaky then .. coz my experience is opposite.. I don't know mey be my bed time I met this company.. if u r giving rent some property there should some Besic thing Whois is no need to ask also I am renting property last 10 years I have never seen like this this property owner don't give anything instead of mt room and this Dexter company is all ready taken all the money befour I enter once I enter I see nothing all ready taken money now do what ever u want to do I would sagest ever ...

“So far so good...”

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Dec 20,2018
Minithumbup
Chantel
By: 'Anonymous1245'
Dec 20,2018
0 people found
this helpful
Dexters helped to secure a really good property below market price. That was partially luck.. but they called me as soon as the property became available and I was the first viewer to see it and took it immediately. With maintenance so far so good. ...
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Comment on agent fees
Relatively high, but within market range
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“Wonderful experience...”

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Dec 14,2018
Minithumbup
Isaac
By: 'Maxime'
Dec 14,2018
0 people found
this helpful
Isaac have been extremely helpful and understanding for our situation, we had a certain budget and some criteria for our flat, he did find directly what we were looking for, all the way through the process, Isaac helped us for all the references but also ...
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“Crooks...”

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Dec 08,2018
Minithumbdown
Wale
By: 'Nina'
Dec 08,2018
6 people found
this helpful
Signed a lease for 3 years and found out after a few months and countless sleepless nights there was a airb&b fonctioning 24/7 in the flat right above me , things were dropped every day such as cigarettes, joints, diapers, dirty tissues, toys, etc... Constant coming and ...
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“Safety & Ethics...”

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Dec 07,2018
Minithumbdown
By: 'Nabeel'
Dec 07,2018
5 people found
this helpful
The following is a personal review of the agency after decades of international experience in dealing with agencies. I made the mistake of trying the Dexters Acton office and I strongly recommend avoiding this office as it is extremely toxic in my opinion where a ...
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Comment on agent fees
NA
Was this helpful? Yes

“Great, efficient service...”

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Dec 05,2018
Minithumbup
Natasha
By: 'Mr'
Dec 05,2018
0 people found
this helpful
I had a great experience renting my flat out with Dexters. They found me new tenant within 2 days after my previous agent taking 6 weeks!...
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“Put me in a Pickle...”

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Nov 29,2018
Minithumbdown
By: 'Anon'
Nov 29,2018
5 people found
this helpful
Things had been going well with the agent, I'd arranged to see the property, and they were flexible with the time; they got back to me to be sure I was interested, and I'd arranged to put in an offer. I asked for exactly what ...
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Was this helpful? Yes
By: Marilyn Plews
Dec 05, 2018
View all comments (1)
Dear Sir/Madam, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] I would like to look into this matter on your behalf. Kind regards, Marilyn Plews Customer Relations Team ...

“very good...”

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Nov 29,2018
Minithumbup
Alex
By: 'Marie'
Nov 29,2018
0 people found
this helpful
I have to give the highest rate to Dexter's Alex Jones who helped me find the flat I dreamed of, who really was reliable and perfect on all aspect of the service you would expect....
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Was this helpful? Yes
By: Marilyn Plews
Dec 05, 2018
View all comments (1)
Dear Marie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Marylebone Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Plews Customer Relations Team ...

“Fantastic estate agent!...”

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Nov 28,2018
Minithumbup
Phillippa
By: 'Joshua'
Nov 28,2018
0 people found
this helpful
Having met a lot of estate agents over the last year, Phillippa was by far the best. She is extremely knowledgeable and enthusiastic about the properties she shows, and is empathetic to the buyer's position. She is also patient and flexible. Her client management skills ...
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“Sandra - Fantastic & very helpful for first time buyers!...”

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Nov 27,2018
Minithumbup
Sandra
By: 'Emma'
Nov 27,2018
0 people found
this helpful
We met Sandra at the very beginning of our search as first time buyers and were immediately impressed by her professionalism and help to find us the right property. We met various other agents however Sandra stood out a mile! We would absolutely recommend Peter ...
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Comment on agent fees
No comment (FTB)
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“Service review...”

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Nov 27,2018
Minithumbdown
By: 'Nick'
Nov 27,2018
4 people found
this helpful
When our new tenants arrived, it became apparent that the property inspection had missed several important issues. The most serious was the previous tenant had kept a cat in the property, without our permission, and it reeked of the litter tray. After a thorough clean ...
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Was this helpful? Yes
By: Marilyn Plews
Dec 05, 2018
View all comments (2)
Dear Nick & Claire, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at [email protected] I would like to look into this matter on your behalf. Kind regards, Marilyn Plews Customer Relations Team ...

“Extremely professional...”

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Nov 27,2018
Minithumbup
Linda
By: 'Mr'
Nov 27,2018
0 people found
this helpful
After trying a few agents in the sale of our mothers house we were told about Peter James and what a positive experience they had especially with Linda Callaghan who had helped them. We discussed our sale with Linda who was most helpful with both ...
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Comment on agent fees
Very Good
Was this helpful? Yes

“Helpful and Speedy...”

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Nov 27,2018
Minithumbup
Sandra
By: 'G'
Nov 27,2018
0 people found
this helpful
Helpful, patient & really responsive. Friendly & approachable, and helped with all our (many) questions throughout the process of selling our flat...
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“Amazing Service...”

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Nov 26,2018
Minithumbup
Maria
By: 'CM'
Nov 26,2018
0 people found
this helpful
Thanks so much to Maria for helping me sell my property over the last few months. I cannot convey how helpful she was throughout the whole process from beginning right through to the end. She went above and beyond and I would thoroughly recommend her ...
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Comment on agent fees
Good
Was this helpful? Yes

“Tenancy...”

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Nov 26,2018
Minithumbup
Mark
By: 'Joe'
Nov 26,2018
0 people found
this helpful
I used the Lee branch to help secure a tenant for my property, they were extremely professional from start to finish & I couldn't be happier with my current tenants....
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Comment on agent fees
Good
Was this helpful? Yes

“Sterling service...”

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Nov 25,2018
Minithumbup
Lee
By: 'Mr'
Nov 25,2018
0 people found
this helpful
After contacting and meeting a number of local agents I decided to instruct Peter James to handle the sale of my late grandmothers home. Lee Davis was very professional from the point of first contact and certainly knew his stuff. I was very impressed by ...
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Comment on agent fees
Competitive and worthwhile
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“Very professional...”

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Nov 22,2018
Minithumbup
Lee
By: 'Paul'
Nov 22,2018
0 people found
this helpful
I can't thank Lee enough ..his experience and knowledge of the area was fantastic I would highly recommend him to any friends thinking of moving...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters

Regional Awards won by Dexters

Individual Branch Awards

London, KT6

London, TW7



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