82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
show more
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
May 03,2019
May 03,2019
0
people found
this helpful
this helpful
I've been using Peter James to manage my property for the last 3 years with mixed satisfaction but the service has really stepped up over the last 6 months since Louise came on board.
As a landlord I want to secure & retain good tenants and ensure my ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24,2019
Apr 24,2019
0
people found
this helpful
this helpful
Joanna was very professional while she look after the property we were living for two years. She answered fast and delivered fast solutions for any problem we would have had....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24,2019
Apr 24,2019
0
people found
this helpful
this helpful
Joanna has been an excellent Property Manager.
Efficient and proactive in helping with the move in process through to dealing with any Property Management issues with immediate responses and results....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24,2019
Apr 24,2019
0
people found
this helpful
this helpful
Shernitta has been my property manager for the last 4 years 5 months. She is very efficient and always helpful....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 19,2019
Apr 19,2019
0
people found
this helpful
this helpful
Joanna has been fantastic to work with. She's professional and prompt with her responses when I have questions or concerns - and makes sure any issues are solved as quickly as possible.
Greatly appreciate your time and care!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2019
Apr 17,2019
0
people found
this helpful
this helpful
Kim is a genuine asset to Dexters. I've had my property rented with Dexters for 9 years and during that time Kim, my property manager, has delivered outstanding advice and guidance on making both mine and the tenants life as easy as possible. She is a ...
read full review
read full review
Comment on agent fees
Seem reasonable
Was this helpful?
Yes
Yes
Apr 17,2019
Apr 17,2019
0
people found
this helpful
this helpful
After having poor lettings agents prior to Joanna it's great to say that Joanna has been a help to us. We have only been renting the property for little over 6 months but Joanna has helped us resolve any problems with the property....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2019
Apr 17,2019
0
people found
this helpful
this helpful
Delphine Michaud has been responsive every time I contact her. Very helpful at all times. Excellent service. Thanks Delphine for all your help....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2019
Apr 15,2019
1
people found
this helpful
this helpful
there should be a zero star rating
dont use these people
they are decietful *
they got me into legal and financial difficulties and the 2 mentioned above are not even listed for review
a bunch of failed property investors end up at dexters!!!!...
read full review
read full review
Comment on agent fees
the pits
Was this helpful?
Yes
Yes
Apr 16, 2019
View all comments
(1)
Dear Sir/Madam, I am concerned to read your review and ask that you contact me as a matter of urgency to discuss this matter further at [email protected]. Kind Regards, Marilyn Plews Customer Relations Team ...
Apr 15,2019
Apr 15,2019
0
people found
this helpful
this helpful
Shernitta managed our property for the last 4 years and we've always felt we could trust her to be doing her best. We've had a tough time with a water leak due to some overdue building maintenance issues and she followed up on in in a ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 14,2019
Apr 14,2019
1
people found
this helpful
this helpful
Service from Dexters has been fantastic, they were incredibly helpful with all the checks getting the tenancy sorted and as the managing agent for the property have continued to be extremely helpful with any maintenance that has cropped up. I would definitely use them again ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 09,2019
Apr 09,2019
0
people found
this helpful
this helpful
I am delighted to say that I have recently received help from Kim Stone which I'm sure would exceed any guidelines given in her job description. She has excellent management and organisational skills and is always most helpful and pleasant to deal with. From a ...
read full review
read full review
Comment on agent fees
I think the fees are slightly on the high side, but overall I think my deal is not too bad.
Was this helpful?
Yes
Yes
Apr 03,2019
Apr 03,2019
0
people found
this helpful
this helpful
Very Professional and Courteous . Prompt To reply . Gets every issue ressolved timely . Never had any troubles Contacting her or getting landlords approval ....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 01,2019
Apr 01,2019
0
people found
this helpful
this helpful
We have been renting our property with Dexters for 3 months now, and Joanna is always willing to help, friendly and answers our questions efficiently. She always responds to our emails and we are happy with all she does, as well as her follow up calls....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 29,2019
Mar 29,2019
0
people found
this helpful
this helpful
Dexters have provided a great service and an extremely high number of viewings for my property. Would not hesitate to recommend...
read full review
read full review
Comment on agent fees
Very fair
Was this helpful?
Yes
Yes
Mar 25,2019
Mar 25,2019
0
people found
this helpful
this helpful
Dexters kept in touch with me weekly regarding the letting of my property and have dealt with my queries in a professional, friendly manner. Daniel, Megan, Rob and Tobi have been a pleasure to deal with.
I would recommend Dexters Hampton....
read full review
read full review
Comment on agent fees
Fees appropriate to the level of service given
Was this helpful?
Yes
Yes
Mar 23,2019
Mar 23,2019
0
people found
this helpful
this helpful
Dexters were extremely efficient and well mannered in finding potential buyers for our house and a property to buy on the other side of London. In the end for personal reasons we did not go ahead with the sale and purchase but have only praise ...
read full review
read full review
Comment on agent fees
Quite Reasonable (though we did not proceed with purchase and sale)
Was this helpful?
Yes
Yes
Mar 18,2019
Mar 18,2019
1
people found
this helpful
this helpful
I moved out of a flat over six weeks ago and am yet to receive my deposit share. A good friend took my place on the lease (after paying extortionate and completely arbitrary fees to have her name added), and paid her share of the ...
read full review
read full review
Comment on agent fees
Extortionate.
Was this helpful?
Yes
Yes
Mar 13,2019
Mar 13,2019
1
people found
this helpful
this helpful
Garrie Mayers was an absolute pleasure to deal with - always bright and cheerful, and very responsive to our requirements.
Thank you!...
read full review
read full review
Comment on agent fees
No fees paid
Was this helpful?
Yes
Yes
Mar 08,2019
Mar 08,2019
3
people found
this helpful
this helpful
Mislead me and my housemate into signing a 14 month tenancy agreement by hiding the fact there was severe Mice Infestation at the property. Requested to leave our contract early on the basis that the Landlord wouldn't solve the issue so Dexters wanted us to pay ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Mar 29, 2019
View all comments
(1)
Dear Mr Brent, We are very concerned to read your review but have been unable to identify you as a client of ours on our database. I would ask that you contact me as soon as possible at [email protected] and I will look into this matter on your behalf. Kind Regards, Marilyn Plews Customer Relations Team ...
Feb 27,2019
Feb 27,2019
0
people found
this helpful
this helpful
Victoria and Margaret from Marylebone are super attentive. Often went out of their way to assist in finding a property that suits my needs. Highly recommend the two of them. Wishing them all the best....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24,2019
Feb 24,2019
0
people found
this helpful
this helpful
We bought our flat through Peter James, and were so impressed, that when it came time to, we chose to sell the flat through them again. Although I am sure their level of professional is demonstrated throughout the company, we would highlight the services of ...
read full review
read full review
Comment on agent fees
Reasonable conversation
Was this helpful?
Yes
Yes
Feb 21,2019
Feb 21,2019
0
people found
this helpful
this helpful
Excellent service all the time very satisfied with her service .very honest and active she took always the matter seriously
Wishing her all the best....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 18,2019
Feb 18,2019
1
people found
this helpful
this helpful
Excellent Service all the time, polite attitude and use an efficient way to manage the property issues. Very satisfied with her service....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 11,2019
Feb 11,2019
0
people found
this helpful
this helpful
I've rent a 3 bedroom house in Charlton, my first contract , so imagine how stressful was for me , but thank's to Dean Nicholls , lettings consultant from Peter James Blackheath, everything was perfect . Dean answered to all my doubts fast, kind and he make sure I understand ...
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Feb 08,2019
Feb 08,2019
0
people found
this helpful
this helpful
Demi has been an absolute delight to deal with, as has been Maria, they worked seamlessly as a team ensuring that all communications and queries were addressed promptly. From my first interaction with the team at Peter James I felt that they were very different ...
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
Feb 08,2019
Feb 08,2019
11
people found
this helpful
this helpful
I am a current tenant in a property which the landlord is advertising through Dexters. Today I received a call from my landlord at 4pm asking if the agent could enter the house for a viewing. I said no, as is within my rights: the ...
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
Mar 29, 2019
View all comments
(1)
Dear Emily, I understand our Director Dennis Opara has been in contact with you and resolved the situation amicably, however, if you would like to contact me to discuss this matter further please do so at [email protected] Kind Regards, Marilyn Plews Customer Relations Teams ...
Feb 08,2019
Feb 08,2019
1
people found
this helpful
this helpful
Great service, responsive communication. Followed up promptly to refund deposit and was supportive during move-out process. This made for a very smooth process....
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Feb 07,2019
Feb 07,2019
0
people found
this helpful
this helpful
Paul Ford manages the liaison between myself and my tenants in a very positive and proactive way. He keeps me updated and I feel confident in his actions and judgement....
read full review
read full review
Comment on agent fees
fair
Was this helpful?
Yes
Yes
Feb 04,2019
Feb 04,2019
0
people found
this helpful
this helpful
Peter James went above and beyond throughout the sale process to ensure the whole chain got to exchange and completion. Maria contacted me every couple of days to make sure I was updated with progress and helped overcome any challenges along the way. I would ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
