82% sales valuation accuracy
88% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction
Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or ...
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Dexters With 35 offices in Central London and over 70 across London, Dexters is London's leading independent Estate Agency. If you think all Estate Agents are the same, you haven’t worked with Dexters. We are different. Everything we do will give you an altogether better experience of selling or letting your property.
Latest Reviews
View all Reviews 2247
22nd Nov 2024
reviewed by 'Alice'
20th Nov 2024
reviewed by 'Ludivine Marcelle Mauricette DUSSAP'
14th Nov 2024
reviewed by 'Guzel'
12th Nov 2024
reviewed by 'Thomas'
13th Sep 2024
reviewed by 'Ed'
19th Aug 2024
reviewed by 'Maryam'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82% | 88% | £73,400 | £9,800,000 |
| Lettings | 80% | 79% | £350 | £7,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 476 | 57 | 1033 | 283 | 121 | 17 | 81 | 7 | 68 | 104 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Oct 01,2019
Oct 01,2019
1
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I am not one to use digital methods to express my views, however in this instance I won't let it go.
The worst agency I have yet to deal with. Initially speaking with a letting agent called "Shaquille" this person has no knowledge of properties ...
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Oct 15, 2019
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Dear Mr Grantley, I note your comments and understand the office has been in contact with you. If you wish to escalate this you can contact The Property Ombudsman with the details of your complaint. Kind Regards, Marilyn Plews, Customer Relations Team ...
Sep 26,2019
Sep 26,2019
0
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Working with the Dexter’s Islington sales team to sell our property, they remained very thorough and professional throughout. We were initially with another agent and within the first 2 weeks of being on the market with Dexter’s - 3 viewings later, our property sold. We ...
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Sep 26,2019
Sep 26,2019
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Was looking for a place to buy with Dexter's and they were very Knowledgeable and proactive in helping me. Unfortunately they didn't buy through them in the end but I just wanted make sure I mentioned how great their service was and how went above ...
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Sep 25,2019
Sep 25,2019
1
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These guys are the best agents in town. Very professional.
I have bought, sold and let through Dexters and wouldn't think of anyone else when considering a property-related transaction....
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Sep 24,2019
Sep 24,2019
2
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By far the worst experience dealing with any kind of residential property company and I have rented with a different company each year for 7 years now. Unhelpful, unresponsive and underhanded. Never fixed one of the plethora of things broken in our flat. Still have not ...
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Sep 24,2019
Sep 24,2019
3
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The worst property management company I have ever used. Unresponsive until you complain, cavalier in sending workmen to fix minor issues, no follow up to check issues resolved even with an additional 10% fee for works over £350. Unresponsive to my tenants who ended up dealing with ...
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Sep 24,2019
Sep 24,2019
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Soraya has managed the letting of our flat since purchase. We find her to be patient, polite, informative and helpful both to us and our tenant. Her experience enable her to keeps things running smoothly, without fuss....
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Sep 24,2019
Sep 24,2019
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I brought this apartment through Dexters and was extremely impressed with how professional they were, they were proactive and I always heard from them with updates and a steer of what I needed to do. When there was a problem, they worked with me to ...
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Sep 15,2019
Sep 15,2019
1
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I have been very fortunate to have Gerrard Gallen,Senior Property Manager,West Hampstead Team manage my rented property.
He has been prompt in attending to issues and helpful to landlords in issues which are not directly related to property management.I wish him progress ...
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Sep 12,2019
Sep 12,2019
0
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Excellent Rental Services.
We've rented a property in Greenwich through Peter James for the past 5+ years. We've had excellent service from all the property managers, most recently from Louise Flynn who has been helpful, proactive and a pleasure to deal with. Any maintenance issue was ...
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Sep 12,2019
Sep 12,2019
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we met Soraya when we first entered the flat and she has been always kind and helpful. She helped us with our queries in a timely manner....
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Sep 05,2019
Sep 05,2019
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Selling a property in the London area is tough at the moment so you need a strong and determined team on your side.We chose Dexter's initially due to their positive and enthusiastic appraisal of our property.As we were in no rush we were ...
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Sep 25, 2019
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Dear David, Thank you for your review regarding your experience with our St Margarets Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team ...
Sep 04,2019
Sep 04,2019
0
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James Simmons was very helpful and professional especially with regards to helping me rent a property. He actually listened to what I needed around transport and schools for the kids which was great. As far as renting goes it was a pleasant experience goes and ...
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Sep 03,2019
Sep 03,2019
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I experienced great service from James and his team throughout my rental property search. Their knowledge of the market was spot on as were the range of flats they showed me based on the requirements and budget I provided them. I am now a happy ...
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Aug 30,2019
Aug 30,2019
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We have moved from Germany to England. The first days we came here without any idea of how to go about renting an apartment we finally came across Dexters. We had the luck to meet Ruby Jones. We felt as if we were in very ...
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Aug 30,2019
Aug 30,2019
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We have just recently rented a flat through Dexters and the experience has been absolutely great! Moving to the UK for the first time can be quite overwhelming but Ruby Jones made the process so easy for us. She always responded to all our questions, ...
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Aug 21,2019
Aug 21,2019
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Just had a really good experience buying a one bed flat in Greenwich through their senior negotiator, Demi Moore. She made things very straightforward, always responded to emails quickly, and went above and beyond, facilitating two extra viewings while the purchase was still in progress. ...
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Aug 23, 2019
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many thanks Dan I hope your all enjoy living there. ...
Aug 19,2019
Aug 19,2019
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I recently bought a flat with Dexters in Kensal Rise. Neela Patel was professional, extremely helpful and always seemed on top of the ball. I would definitely use her again....
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Aug 15,2019
Aug 15,2019
2
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Apologies if I don't go into detail but we've already lost 3 months of our time and don't have the energy to write a novel !
Our experience with Dexters and the prospective seller (developer) is by far the worst we've had. Discourteous behaviour and cannot express ...
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Feb 01, 2020
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Just saw and realised someone replied. Speak to New Homes @ Surbiton. As far as i'm concerned because of your agent's recommendation to use Simply Conveyancing you still owe us £450 ! ...
Aug 11,2019
Aug 11,2019
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We really appreciate all of the help we received from Joe Russell- he helped us find the flat we are about to move into and went above and beyond to ensure we found the right place. Jack Morgan also provided an excellent service in ensuring ...
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Aug 19, 2019
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Dear Kate, We appreciate you taking the time to submit your review regarding the service you received from our Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Marilyn Plews Customer Relations Team ...
Jul 30,2019
Jul 30,2019
0
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Stacie at Dexters is great. She is always meets my three Ps that I look for in a property manager: prompt, personable, and polite. I have had a few issues with the property I am in (my fault!), but Stacie has helped to resolve. I ...
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Aug 12, 2019
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Dear Adam, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team ...
Jul 24,2019
Jul 24,2019
0
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Terrible experience made moving day even more stressful. Originally advertised a property as unfurnished to find it was furnished when I moved in. When I complained they shrugged all responsibility siting an advert on rightmove as part furnished which I never saw, even their own ...
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Jul 24,2019
Jul 24,2019
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I was very happy to have agent like Soraya she is very professional and reliable person. I recommend this agency myself and their agents....
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Aug 12, 2019
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Dear Zbigniew, We greatly appreciate you putting aside the time to submit a review about our Maida Vale Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team ...
Jul 15,2019
Jul 15,2019
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Jimmy and the team were excellent in delivering 5 Star service and providing me with an excellent tenant within a week or marketing my property....
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Aug 12, 2019
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Dear John, We appreciate you taking the time to submit your review regarding the service you received from our Isleworth Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team ...
Jul 15,2019
Jul 15,2019
0
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I have Recently rented a property through Dexters, Jess helped me find the perfect property for me. I was kept up to date throughout the entire process and would recommend anyone that is looking to rent to use Dexters!...
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Aug 12, 2019
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Dear Kim, I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team ...
Jul 15,2019
Jul 15,2019
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I couldn't recommend the team at Dexters more! They are all extremely polite, professional and amazing at what they do!...
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Aug 12, 2019
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Dear Jessica, Thank you very much for your great review regarding our Isleworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team ...
Jul 10,2019
Jul 10,2019
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This was the first time I have ever engaged with the lettings side of an estate agent, I have experienced the buying/selling side previously. Munir Asad, Letting Consultant made it a very pleasant experience, he was polite, informative and kept his word regarding keeping ...
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Aug 12, 2019
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Dear Jean, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Isleworth Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team ...
Jul 09,2019
Jul 09,2019
0
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Natalie in the rentals department is very helpful and delivers on what she says she is going to do. Very easy to deal with and a great team around her. Would highly recommend....
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Aug 12, 2019
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Dear Chris, Thank you for your review regarding your experience with our St Margarets Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team ...
Jul 08,2019
Jul 08,2019
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We've been tenants in a property managed by Dexters for 2 years now and the management team, especially Charlotte, have always been very helpful and understanding.
They provide a great service, being attentive and efficient.
We'd certainly recommend them to a friend....
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Aug 12, 2019
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Dear Rebecca, Thank you for taking the time to write a review about the great service you received from our Richmond Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team ...
Jul 08,2019
Jul 08,2019
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I have lived in a lot of rental flats - and Dexter's in Richmond is one of the better ones. They are prompt to reply to email and queries. Our home owner does all the repair work themselves which isnt the best, but I can ...
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Aug 12, 2019
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Dear Jennie, We are really pleased to read your positive review regarding the service from our Richmond Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
Best Estate Agent in KT6 
Best Letting Agent in TW7 
