DDM Residential
4.4/5, 133 reviews
88% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 133
2nd Sep 2024
reviewed by 'Susan kirk'
“I have only brilliant things to say about DDM.. Grimsby ... They go above and beyond in every way .. the service ......”
19th Aug 2024
reviewed by 'Bradley Guest'
“If they still use gas and care I would avoid DDM residential as like the plague.Gas and care have ......”
15th Sep 2023
reviewed by 'Sue W'
“Excellent service from DDM Gainsborough and their staff throughout a very lengthy process. Professional service provided from the outset by ......”
1st Sep 2023
reviewed by 'Paul Broomfield'
“Excellent service keeping me informed at all times staff were warm and friendly It was never too much to keep ......”
3rd Aug 2023
reviewed by 'Elaine'
“Doug and the team at Grimsby are professional, friendly, approachable and helpful. Doug kept me updated throughout the process and ......”
20th Jun 2023
reviewed by 'Martin'
“Time wasters, Gainsboro branch couldn't even be bothered to keep an appointment for a valuation, roll on the internet for ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £525 £550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 2 5 1 46 1 40 2 17 10
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TPOS
Rankings
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Estate agents
Letting agents
Latest Properties

No Properties

DDM Residential Branches (view all 6)
Barton, DN18
Brigg, DN20
Cleethorpes, DN35
Gainsborough, DN21
Grimsby, DN31
Scunthorpe, DN15

“Excellent communication, I was kept up to date throughout as ......”

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Jun 22,2012
Minithumbup
By: 'Michelle'
Jun 22,2012
2 people found
this helpful
Excellent communication, I was kept up to date throughout as much as possible, easy to get hold of if i needed to ask anything and always happy to help!...
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“I was very happy with the level of service I ......”

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Jun 22,2012
Minithumbup
By: 'annette'
Jun 22,2012
3 people found
this helpful
I was very happy with the level of service I was given. I have never gone through an estate agent before to rent a property but I was very happy with my contact Emma at DDM who answered any queries I had and was at ...
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“I was selling my mother's house following her death and ......”

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Jun 21,2012
Minithumbup
By: 'BE'
Jun 21,2012
4 people found
this helpful
I was selling my mother's house following her death and the help I got was kind, sensible and supportive. The assessor came out after work to help with the probate assessment , as I had already had too much time out of work. Emma kept me ...
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“Where do I start: Sarah was key to us purchasing ......”

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Jun 15,2012
Minithumbup
By: 'Mrs'
Jun 15,2012
1 people found
this helpful
Where do I start: Sarah was key to us purchasing a property in our dream location. She worked for both myself and the seller and managed to negoiate a price which we were all happy with. We were hoping the purchase would go through quickly, ...
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“Very pleased with the service provided, responses to requests timely ......”

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Jun 14,2012
Minithumbup
By: 'rob'
Jun 14,2012
3 people found
this helpful
Very pleased with the service provided, responses to requests timely and information provided always benefical and accurate. Will definately use again....
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“From my first point of contact with Doug I found ......”

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Jun 14,2012
Minithumbup
By: 'Mr'
Jun 14,2012
1 people found
this helpful
From my first point of contact with Doug I found the professionlism of the service exemplary.Nothing was to much trouble for Doug and his returning of any calls was immediate.I will highly reccommend DDm and particularly Doug in the future...
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“Excellent service, only thing to say would be better if ......”

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Jun 13,2012
Minithumbup
By: 'Mr'
Jun 13,2012
2 people found
this helpful
Excellent service, only thing to say would be better if DDM schedule a longer viewing time, instead of 20 mins, having said that my purchasers on a second viewing stayed 1.5 hours! Would certainly use DDM again, Callum and Doug were fantastic....
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By: Callum
Aug 17, 2012
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Thank you for your kind comment, Hope everything is going well. Look forward to hearing from you in the future! ...

“Very friendly, very efficient, interested in geting the property sold ......”

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Jun 12,2012
Minithumbup
By: 'Mrs'
Jun 12,2012
2 people found
this helpful
Very friendly, very efficient, interested in geting the property sold for me...
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“Great Service - i actually went in to thank the ......”

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Feb 22,2012
Minithumbup
By: 'James'
Feb 22,2012
2 people found
this helpful
Great Service - i actually went in to thank the team last week for dealing with my mums property for the last 6 years. All friendly and professional. very unfair comments from the other people. if in doubt speak with them direct. i can not say ...
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“Poor and insufficient communication riddled with spelling and grammatical errors.......”

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Feb 07,2012
Minithumbdown
By: 'Lewis'
Feb 07,2012
1 people found
this helpful
Poor and insufficient communication riddled with spelling and grammatical errors. Very slow to liaise between tenant & landlord. Do not 'manage' the property, as a landlord I visited the property myself to rectify a repair issue while they simply sent a few emails and took their 11%+...
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What agent could do to change your mind?
Provide an efficient service with communication from the agent that comes in a timely manner without landlord initiation. Provide excellent customer service that justifies the management fee. Offer compensation for mistakes or redemtion of some of the fee for incompetencies.
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By: DDM Residential
Feb 22, 2012
View all comments (1)
I understand we addressed these issues through the ombudsman who found in our favour. I am sorry that due to your circumstances our relationship diminished. ...

“I have had e-mails from staff who do not put ......”

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Mar 23,2011
Minithumbdown
By: 'dobby'
Mar 23,2011
0 people found
this helpful
I have had e-mails from staff who do not put their details on, incorrect address on mail and contracts, e-mails not answered, incorrect information sent to me, my name spelt incorrectly, incorrect name on correspondence. I have received mail in the post with the writing ...
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“These agents are rude, unhelpful and i would never recommend ......”

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Feb 18,2009
Minithumbdown
By: 'Joel'
Feb 18,2009
0 people found
this helpful
These agents are rude, unhelpful and i would never recommend these to anyone. They have no organisation skills or communication skills - it appears that the more you have in your pocket the more helpful they are!!!!!!!! ...
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“Useless at organising lettings, landlords must be losing revenue due ......”

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Sep 16,2008
Minithumbdown
By: 'DAVE'
Sep 16,2008
1 people found
this helpful
Useless at organising lettings, landlords must be losing revenue due to inefficiency....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by DDM Residential

Regional Awards won by DDM Residential

Individual Branch Awards



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