D B Roberts & Partners
2.8/5, 34 reviews
47% recommended
71% sales valuation accuracy
63% sales fee satisfaction
Sales and Letting agent with branches across Shropshire, Staffordshire and The West Midlands. show more Sales and Letting agent with branches across Shropshire, Staffordshire and The West Midlands.

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Latest Reviews

 View all Reviews 34
23rd Jul 2024
reviewed by 'Adam K'
“I can't speak highly enough about my experience with DB Roberts. From the very first interaction, the entire process was ......”
23rd Jul 2024
reviewed by 'PM'
“Excellent service received and a even though the transaction was complicated all went really well...”
17th Jan 2020
reviewed by 'Sheila'
“We have had a very positive experience buying a house through Roberts.It has very much felt as if they ......”
24th Dec 2017
reviewed by 'A'
“We've recently completed the sale of a property using the modern method of auction with D B Roberts. We engaged ......”
1st Dec 2017
reviewed by 'Many'
“We have recently completed the sale of a property that DB Roberts were selling...We have had the pleasure of ......”
29th Nov 2017
reviewed by 'T'
“Lied and tricked me into buying the house luckily I have not signed the contract and can pull out. You ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 63% £135,000 £349,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 6 7 3 4 1 4 7
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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D B Roberts & Partners Branches (view all 17)
Cannock, WS11
Cannock, WS11
Halesowen, B63
Halesowen, B63
Shinal, TF11
Shrewsbury, SY1
Stafford, ST16
Stafford, ST16

“I can't speak highly enough about my experien......”

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Jul 23,2024
Minithumbup
By: 'Adam K'
Jul 23,2024
0 people found
this helpful
I can't speak highly enough about my experience with DB Roberts. From the very first interaction, the entire process was smooth and stress-free. A special shoutout to their friendly and knowledgeable staff who went above and beyond to accommodate my schedule and answer all my ...
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“Excellent service received and a even though ......”

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Jul 23,2024
Minithumbup
By: 'PM'
Jul 23,2024
0 people found
this helpful
Excellent service received and a even though the transaction was complicated all went really well...
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“We have had a very positive experience buying......”

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Jan 17,2020
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By: 'Sheila'
Jan 17,2020
0 people found
this helpful
We have had a very positive experience buying a house through Roberts. It has very much felt as if they were not just selling a property, but helping us to buy a home...a big difference! All help and time ( access to the property, helpful ...
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“We've recently completed the sale of a property using the ......”

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Dec 24,2017
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Matthew
By: 'A'
Dec 24,2017
0 people found
this helpful
We've recently completed the sale of a property using the modern method of auction with D B Roberts. We engaged with D B Roberts after failing to sell our property with another local agent after several months. The option of selling through this method was ...
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Comment on agent fees
As we sold through the modern method of auction with D B Roberts the buyer paid the agents fees. Therefore it was win win for us as vendors.
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“We have recently completed the sale of a property that ......”

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Dec 01,2017
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Charlotte
By: 'Many'
Dec 01,2017
0 people found
this helpful
We have recently completed the sale of a property that DB Roberts were selling...We have had the pleasure of dealing with Charlotte during this time...Charlotte has been very helpful and very professional and has worked hard to provide us with valuable information...our ...
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N/A
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“Lied and tricked me into buying the house luckily I ......”

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Nov 29,2017
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Duncan
By: 'T'
Nov 29,2017
8 people found
this helpful
Lied and tricked me into buying the house luckily I have not signed the contract and can pull out. You have wasted my time and missed opportunity to purchase another property I wanted...
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“Very bad staff!!!! They don't comunicate at all! No phone ......”

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Sep 05,2017
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Sarah
By: 'Har'
Sep 05,2017
2 people found
this helpful
Very bad staff!!!! They don't comunicate at all! No phone calls before meeting to confirm, they don't tell you for the begging all the procedure! They don't inspect the house with you! My ex. I was in my new property and surprise!! The door it ...
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“If I had the option to give 0 stars I would ......”

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Mar 28,2017
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By: 'Jay26'
Mar 28,2017
3 people found
this helpful
If I had the option to give 0 stars I would as they are the worst estate agents I've ever dealt with!! I would never recommend these to anyone and would tell any one who's considering these to avoid. We kept our rented house in excellent ...
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“If I had the option to give 0 stars I would ......”

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Mar 28,2017
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By: 'Jay26'
Mar 28,2017
1 people found
this helpful
If I had the option to give 0 stars I would as they are the worst estate agents I've ever dealt with!! I would never recommend these to anyone and would tell any one who's considering these to avoid. We kept our rented house in excellent ...
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“Letting from Db Roberts has been a terrible experience. Staff ......”

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Feb 18,2017
Minithumbup
By: 'Happy'
Feb 18,2017
6 people found
this helpful
Letting from Db Roberts has been a terrible experience. Staff are rude and incompetent. Any issues with the property took weeks to be looked at and repeated phone calls only for them to not fix issues correctly. I had two inspections and named several issues ...
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Comment on agent fees
Same as any other
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“I've personally been dealing with Jamie Adams now for the ......”

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Nov 30,2016
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Jamie
By: 'Mark'
Nov 30,2016
0 people found
this helpful
I've personally been dealing with Jamie Adams now for the past 3 years , if it's investing or buying a property you require this is the guy to deal with , Jamie knows the market and his advice is very honest and well worth taking .Look forward to ...
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Comment on agent fees
Very good
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“If selling or buying house do not involve with this ......”

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Sep 13,2016
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Alison
By: 'Modern'
Sep 13,2016
4 people found
this helpful
If selling or buying house do not involve with this estate agents. They associate with dishonest persons and are collusive. We found them to be threatening and abusive. They pass on confidential information. So bad they are nearly funny....
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Comment on agent fees
Unknown
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“Omg I am glad I am not seeing my house ......”

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Nov 01,2014
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By: 'Lisa'
Nov 01,2014
3 people found
this helpful
Omg I am glad I am not seeing my house with this real estate agents. We had beening trying to see a property for 3 weeks & when we eventually got a confirmed appointment no one showed up, I rang themand it was not in there book, ...
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What agent could do to change your mind?
Your should be ashamed of the way you do businesse
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“We asked 3 agents to view the property we were selling. ......”

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Oct 15,2014
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Jodie
By: 'DavidS'
Oct 15,2014
3 people found
this helpful
We asked 3 agents to view the property we were selling. Of the 3, D B Roberts valued it at £10K more than the other 2 and their fees were £1,325 and £1,825 respectively + VAT less than the other 2. (OK they were doing a special offer !). We had several viewings, ...
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Comment on agent fees
Considerably less than the other 2 agents I invited to assess
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“The worst experience of my life! Incompetent agents and conveyancing ......”

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Aug 04,2014
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By: 'Angry'
Aug 04,2014
3 people found
this helpful
The worst experience of my life! Incompetent agents and conveyancing team , the made various cock ups in the Cannock branch , we sold in January and still waiting in August for the sale to go through and 3 buyers later. I have spoken to many staff members ...
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What agent could do to change your mind?
Return calls, be notified when someone us dealing with the sale. Be kept up to date.phone buyers when we ask them to to chase them up.
Attached Filesnbsp;
Comment on agent fees
After getting in a rival agent after the first sale fell through db decided if we proceeded through our second offer through them they would match the rival agents fee.
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“I really cannot put into words how unprofessional this company ......”

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Jul 15,2014
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By: 'annoyedcustomer'
Jul 15,2014
6 people found
this helpful
I really cannot put into words how unprofessional this company is. How they are still trading in the estate agency world is beyond me. I was wanted to sell my property and was lured by DB Roberts and their low marketing prices, but i can ...
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“We have been landlords since January 2011, due to my husband's ......”

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Feb 05,2014
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Lisa
By: 'SARA'
Feb 05,2014
2 people found
this helpful
We have been landlords since January 2011, due to my husband's work we relocated overseas. We have always had to keep on chasing DB Roberts as they also manage our property. We have never been happy with them, however out of the blue we received an ...
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“At first positive service but after two and a half ......”

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May 30,2013
Minithumbdown
By: 'Db'
May 30,2013
3 people found
this helpful
At first positive service but after two and a half years of poor communication/little feedback/ people booking appointments and not turning up and when chased via agency no call back on missed appointments it was obvious agency had originally overpriced property and just wanted ...
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What agent could do to change your mind?
Better communication Send people who have a genuine offer on their property Give a more realistic valuation!!
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“Wow what a refreshing change. An estate agent who is ......”

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May 27,2013
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Tim
By: 'Peter'
May 27,2013
0 people found
this helpful
Wow what a refreshing change. An estate agent who is proactive and not reactive. Tim (manager) & Adam (negotiator) really did exceed my expectations. Their friendly proffesional and well informed manner set them apart from the other agents in the town, Adam kept me up to ...
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“*Please read this! We have had our house on the ......”

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Feb 07,2013
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By: 'Banjomonkey'
Feb 07,2013
9 people found
this helpful
*Please read this! We have had our house on the market with D B Roberts & Partners for two months, and are waiting for our contract to expire to allow us to change agents! We put our house up for sale with D B Roberts & Partners ...
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“I am currently a tenant in a house managed my ......”

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Nov 26,2012
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By: 'Notahappytenant'
Nov 26,2012
9 people found
this helpful
I am currently a tenant in a house managed my DB Roberts. When I first moved in three and a half years ago I found the staff friendly & helpful, Totally the opposite now I'm afraid. I have regular inspections and I bring up the same ...
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“House has been on market for a while now - ......”

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Sep 10,2012
Minithumbdown
By: 'Priorslee'
Sep 10,2012
4 people found
this helpful
House has been on market for a while now - but having paid upfront for 'Gold Service', I am very disappointed in the service so far. Soon after paying the upfront fees, we had some photos done of the house - these were terrible and ...
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What agent could do to change your mind?
Need to improve service.
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“I saw a property on Rightmove it was a detached ......”

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Jul 13,2012
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By: 'Mr'
Jul 13,2012
5 people found
this helpful
I saw a property on Rightmove it was a detached property in St Georges part of Telford. I'd arrange to go and look at the property one afternoon taking time off work to do so. I arrived at the property to find someone else looking ...
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What agent could do to change your mind?
Better communication! Stop having viewings that overlap and make sure the staff showing a possible tenant around a property aware if an offer is already on the table.
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By: Anna Marie
Jan 12, 2021
View all comments (1)
The rudest man answered the phone today. Not very helpful and sniggered down the phone. I feel in this environment and way of the world right now you need to focus on your customers and how you come across to people, he was so rude and made me feel very little. He needs some manners and some talking and advice skills in the role he does. ...

“Trish has been extremely helpful. She has been polite and ......”

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Mar 29,2012
Minithumbup
By: 'Farhana'
Mar 29,2012
2 people found
this helpful
Trish has been extremely helpful. She has been polite and really listened to my requests. There were times during the initial process I would have walked away from the purchase and looked elsewhere for a property but Trish's reassurance and they way she dealt with ...
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“I sold my house within two weeks of it going ......”

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Mar 09,2012
Minithumbup
By: 'Mr'
Mar 09,2012
3 people found
this helpful
I sold my house within two weeks of it going on the market. Tracey kept me informed throughout the sale and went to great lengths to make the what i saw as a trying time less stressful. I cannot recommend them highly enough....
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“I found Miss Tracey Butler to be a friendly, polite ......”

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Feb 27,2012
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tracey
By: 'victoria'
Feb 27,2012
3 people found
this helpful
I found Miss Tracey Butler to be a friendly, polite and excellent member of staff. Nothing was too much trouble and went beyond what was expected in helping me with my enquiries. Would reccomend this lady to anyone needing assistance in buying a home....
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“I have bought 6 properties through the Halesowen branch, and have ......”

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Feb 12,2012
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Lizzie
By: 'Joseph'
Feb 12,2012
1 people found
this helpful
I have bought 6 properties through the Halesowen branch, and have received an extremely efficient and professional service from Lizzie Kelly and Trish Hands. Each has always been very friendly and polite in their dealings with me, and they have always tried to arrange viewings to ...
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“With this office I found that they did what it ......”

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Feb 09,2012
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Sue
By: 'Brenda'
Feb 09,2012
1 people found
this helpful
With this office I found that they did what it said on the tin. They were very friendly, nothing seemed too much trouble and they soldiered on to sell my property regardless of the fact that there were major obstacles put in the way. They ...
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“Having been let down on a previous private sale, I ......”

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Feb 07,2012
Minithumbup
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Rebecca
By: 'Sue'
Feb 07,2012
1 people found
this helpful
Having been let down on a previous private sale, I was desperate to find another property as quickly as possible. I rang DB Roberts at 8.07 on a Friday morning and was answered by Rebecca who spent the next few hours helping me find potential viewings ...
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“Branch staff where extremely helpful and went over and above ......”

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Dec 08,2010
Minithumbup
By: 'Jackie'
Dec 08,2010
0 people found
this helpful
Branch staff where extremely helpful and went over and above what I have experience with agents selling my previous property. Staff accompanied out of hours viewings in their own time and were always available to take the stress out of me move. What a great ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by D B Roberts & Partners

Regional Awards won by D B Roberts & Partners

Individual Branch Awards



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