84% sales valuation accuracy
94% sales fee satisfaction
Darlows is an independently owned estate agency, part of the Spicerhaart group of over 160 branches. We combine our specialist local knowledge with the support of a national company and pride ourselves on providing our clients with an unrivalled service. We want to get to know you, so talk to us ...
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Darlows is an independently owned estate agency, part of the Spicerhaart group of over 160 branches. We combine our specialist local knowledge with the support of a national company and pride ourselves on providing our clients with an unrivalled service. We want to get to know you, so talk to us about your priorities and we
Latest Reviews
View all Reviews 87
14th Dec 2022
reviewed by 'Beata T'
18th Nov 2022
reviewed by 'Pauline'
4th Nov 2022
reviewed by 'Sophie'
3rd Nov 2022
reviewed by 'Rhian'
13th May 2022
reviewed by 'Leann Marie Jones'
5th Apr 2022
reviewed by 'Senthil'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 84% | 94% | £37,000 | £250,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 4 | 1 | 11 | 26 | 1 | 22 | 3 | 7 | 9 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Nov 20,2018
Nov 20,2018
0
people found
this helpful
this helpful
I let my flat by this aganecy and tried to sell it with them. They are teh worst agancey ever. Property management was very poor, so my tenant left out with not a good service just because they havent informed me about any issues. And ...
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Comment on agent fees
Bad
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Dec 04, 2018
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Dear Golnaz Rafei,
Your feedback is very important to us and we'd like to look into this further as it does not correlate with our previous discussions and our understanding of the service rendered for both the letting of your property or the sale. Could you please email us at [email protected] with the full details so that we can investigate. We hope to hear from you soon so we can resolve your issue as quickly as possible.
Branch Manager, Darlows Albany Road (Lettings) ...
Nov 05,2018
Nov 05,2018
0
people found
this helpful
this helpful
Cannot thank Lucy and Elinor enough for the outstanding provision and service they provided to my wife and I.
Procedures were expertly explained and any fears we had were quickly dispelled.
Both ladies outlined the route the selling of our property was going to take ...
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Comment on agent fees
very good and competitive
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Sep 30,2018
Sep 30,2018
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The process of finding and finally getting an apartment started well, but I guess this is before they had my money. After all payments were made and contract signed, we realized just how much information was held back and the communication practically stopped. There are ...
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Comment on agent fees
Bad
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Oct 01, 2018
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Your feedback is very important to us and we'd like to look into this further. Could you please email us at [email protected] with the full details so that we can investigate.
We hope to hear from you soon so we can resolve your issue as quickly as possible.
Darlows Albany Road (Lettings) estate agents ...
Sep 18,2018
Sep 18,2018
0
people found
this helpful
this helpful
I dealt with Shauna and Rhys mainly but the whole team are very professional and kept myself updated on a regular basis.
Shauna was very helpful, her cheery go getter attitude is a great asset to the company.
Rhys was very professional and very knowledgable ...
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Comment on agent fees
Agent fee was very fair
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Aug 15,2018
Aug 15,2018
0
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Just wanted to say a big thank you to Gareth Lewis for his support in finding a property for our young family. Gareth was always punctual, courteous and professional! Thanks Gareth!...
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N/A
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Jul 10,2018
Jul 10,2018
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Elinor and her team have been professional and thourough with the sale and purchase of our properties, if it wasn't for the efficiency of the team the transaction wouldn't have happened as smoothly. We would have no hesitation recommending them to anyone. Thank you!...
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Jun 20,2018
Jun 20,2018
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Would like to thank all the staff in branch especially Leanne who worked tirelessly to sell my late mothers house. When stress levels are at there highest she smoothed over the whole process to make things as easy as possible. Thank you Leanne and the ...
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Jun 20,2018
Jun 20,2018
0
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I would like to thank the darlows team, they were proffesional very helpfull and very fast in putting my house up for sale, and a big thank you to emma my house went up for sale at 3pm and she had sold it by 5.30 i ...
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Comment on agent fees
Fair
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Jun 13,2018
Jun 13,2018
0
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Myself and my partner felt as first time buyers the team at Darlows made purchasing our first property a breeze.
From having a mortgage broker to showing us a property that we hadn't considered and ended up loving so much we bought it!! Being a ...
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Comment on agent fees
Good
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Yes
Jun 12,2018
Jun 12,2018
0
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Found Darlows Pontypridd a good experience. George has been very helpful and kept us up to dates with all proceedings.
If he didn't know answer to any questions found answer and got back ASAP....
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Comment on agent fees
Ok
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Jun 08,2018
Jun 08,2018
0
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Just like to say Jess was very pleasant and helpful throughout the process.
Great communication - kept us well informed throughout the process....
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Jun 06,2018
Jun 06,2018
1
people found
this helpful
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Came to Darlows as a landlord with a property to rent. Problems with property issues and lack of communication with Darlows, from the outset. They were paid to fully managed the property but did as little as they could, even refusing to serve written notice ...
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Sep 08, 2018
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I couldn't agree more. Darlows are totally inefficient. I have paid for a fully managed service also and the experience is dreadful. I wouldn't advise anyone to use them. Absolutely appalling communitarian and service ....get very little from their high fees. Don't touch them if you're a landlord. Left hand doesnt know what the right hand is doing and quite rude people. ...
May 30,2018
May 30,2018
0
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this helpful
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Gareth was very polite, helpful and easy to talk to, he gave us great advice, we look forward to meeting him again, as we are still looking for the right house....
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Comment on agent fees
Good
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May 28,2018
May 28,2018
0
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Very impressed by the Darlows Canton Team. Particularly Hannah and Neil for their efficiency, professionalism and negotiating skills. Would highly recommend Darlows as an Estate Agent....
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Apr 20,2018
Apr 20,2018
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Hannah Williams at Darlows Canton, has been professional and personable helping our son to find his first property purchase. She's been friendly and efficient at all times, keeping us updated of new instructions. Our experience with all the Team in the office has been friendly ...
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Apr 19,2018
Apr 19,2018
0
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Rachel Addis is a lovely honest lady and a great help. Being outsiders to Wales, had great knowledge of the area and the property. She could answer all our questions and presented the property in a warm, comfortable, friendly manner.
Even though we didn't go ...
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Apr 16,2018
Apr 16,2018
0
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Leanne Smith is one of the best Estate Agents I have dealt with. I asked her specifically to look on one street in all of Cardiff to find a property for sale for me and she actually went around to every house in the street ...
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Mar 27,2018
Mar 27,2018
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I would like to thank all the staff at this branch on behalf of Miss Sheria Nagi for the polite and professional way she was treated by all of the staff at your Rumney branch. many thanks and it was so helpful at this stressful ...
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Comment on agent fees
Good.
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Mar 23,2018
Mar 23,2018
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From the start of the process of selling our home, everything was a doddle. Judith was amazing and talked us through the process. The photographs that she took were absolutely amazing.
Christine and Shannon made the viewing process enjoyable and kept me up to speed ...
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Mar 22,2018
Mar 22,2018
0
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Just wanted to say thanks and how great the service has been so far! Very helpful and personal when dealing with Emma and Rachel over the phone or face to face. Would definitely recommend to anyone!...
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Mar 12,2018
Mar 12,2018
0
people found
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My wife and I are first time buyers, our first contact was Darlows. We received the best service, Rachel has been amazing. She was so patient with us showing around numerous houses, always happy to help. I'm glad that she has helped us obtain the ...
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Feb 27,2018
Feb 27,2018
0
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Worst estate agent I have ever come across.
Made an offer for one property, it's been 2 weeks no feedback. I have literely called everyday to this branch, every time I get the same answer âsomeone will call me backâ.
Made another offer for another property, ...
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Comment on agent fees
Very very very BAD! Can’t be any worse
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Mar 12, 2018
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Hi I am sorry to hear you are unhappy with your service in relation to your letting experience, We only cover sales here in this office but please contact 01685 375333 to discuss you letting complaint further with the team . Thank you ...
Feb 20,2018
Feb 20,2018
0
people found
this helpful
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Sold and bought a new property though Darlows. I can't thank Claire enough she was really helpful in all areas throughout our sale and purchase.
I would not hesitate to recommend Claire or use her vast area of knowledge and caring attitude on future ventures. ...
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Comment on agent fees
Excellent value
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Feb 19,2018
Feb 19,2018
0
people found
this helpful
this helpful
I put my house on the market with Darlows and it sold within 3 weeks, Emma done all the viewings and dealt with me personally kept me up to date, professional polite and very easy to speak to, more than happy with the service provided my ...
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Comment on agent fees
Fair
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Feb 18,2018
Feb 18,2018
0
people found
this helpful
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Having received an inheritance we decided to invest in a flat in Cardiff. We saw a suitable property advertised on Rightmove and rang Darlows. Emma answered the phone and when we explained our situation she suggested a further two properties. Emma was very knowledgeable about ...
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Comment on agent fees
Buyer, so no fees
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Feb 15,2018
Feb 15,2018
0
people found
this helpful
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For some reason Darlows insist on 'Guide' pricing, be under no illusion that if you offer the lower asking price it wont be accepted as there is another 'fictional buyer' offering more.
Despite Darlows clearly being aware that there were significant structural issues with the ...
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N/A
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Mar 09, 2018
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Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Feb 13,2018
Feb 13,2018
0
people found
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Absolute superb service from start to finish which was from day of coming tobhouse to sign initial contract to the house of being sold was a grand total of 8 days, nothing was too much trouble for Elinor & Lucy, they went through every step of the ...
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Jan 30,2018
Jan 30,2018
0
people found
this helpful
this helpful
I have nothing but praise for Emma she has been very helpful and information while maintaining a very professional service i am very happy that she has helped us obtain the price we wanted for our property and made the whole process so much easier ...
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Jan 22,2018
Jan 22,2018
0
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this helpful
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My husband and I are first time buyers, our first port of call was darlows. We received the best service, Tara has provided us with free practical advice on what we can/ can't afford as well as an extensive list of mortgage providers to compare. ...
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Jan 11,2018
Jan 11,2018
0
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this helpful
this helpful
Bought a house in November very helpful from day one
Lucy showed us around very relaxed veiwing and very helpful .
Lisa couldn't do enough to help use with any questions we had .
Would recommend them to anyone
Thanks for all the help in finding us ...
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Comment on agent fees
Good
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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