Countrywide Estate Management
3.1/5, 43 reviews
53% recommended
60% lettings valuation accuracy
33% lettings fee satisfaction
No company information

Contact Us

Latest Reviews

 View all Reviews 43
22nd Feb 2023
reviewed by 'Mike'
“We can only speak for our own experience, obviously, however, being out of the country for work, we have to ......”
14th Apr 2022
reviewed by 'Davide'
“This is the worst estate agency ever. Everytime we had a problem in the apartment (shower not working, stoves not ......”
16th Oct 2021
reviewed by 'Gary Neale'
“Countrywide manage my residential letting and are completely incompetent. The shower in the flat broke three months ago and they ......”
23rd Mar 2020
reviewed by 'KHALED'
“very poor service.give the landlord wrong information.I asked them to fix my out build and I paid them ......”
19th Oct 2019
reviewed by 'KHALED'
“I have been their client since 2014 but now they are very unresponsive. my outbuilding is subject to fall and they ......”
31st May 2019
reviewed by 'Juge22'
“I am SO glad I'm now free of this bunch of cowboys!!! Countrywide Estate Management was appalling managing our building! ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 60% 33% £420 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 5 0 6 0 1 0 0 21 8
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Countrywide Estate Management Branches (view all 4)
Coventry, CV1
Croydon, CR0
Northampton, NN4
Southend on Sea, SS1

“An appalling company. They avoid putting anything in writing, unless ......”

Share on :
Sep 20,2016
Minithumbdown
By: 'Mary'
Sep 20,2016
11 people found
this helpful
An appalling company. They avoid putting anything in writing, unless it is to their advantage, and don't respond to repairs requests. During viewing they didn't have keys to any of 3 different doors that gained access to a lobby that was found, upon moving into the ...
read full review
Comment on agent fees
High, and they try to bill both landlord and tenant at any excuse.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is a company of charlatans. In 2014 they underspent their ......”

Share on :
Apr 13,2016
Minithumbdown
By: 'Robert'
Apr 13,2016
8 people found
this helpful
This is a company of charlatans. In 2014 they underspent their service charge budget by around 20%, yet hiked the service charge. Just got the 2016 service charge, again increased, again underspent by 20% in 2015. No money back for the last FOUR years budget under-spend of 20%. They are clearly ...
read full review
Comment on agent fees
I don't mind the money they actually spend. Their actual spend seems completely valid to me. I mind that they charge 20% more than this to owners and pocket the difference. Disgusting.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Shocking company. They have racked up a bill of over ‚£1000 ......”

Share on :
Apr 21,2015
Minithumbdown
By: 'Sally'
Apr 21,2015
5 people found
this helpful
Shocking company. They have racked up a bill of over ‚£1000 and intend to charge my mortgage for an unpaid ground rent of ‚£100 in a couple of months. This is despite them having my money in their account anyway + more. They charge ‚£140 for a reminder and ‚£300 ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Countrywide estate management are the worst company I've ever dealt ......”

Share on :
Nov 25,2014
Minithumbdown
claim your profile
hannah
By: 'lrb'
Nov 25,2014
10 people found
this helpful
Countrywide estate management are the worst company I've ever dealt with. They do not respond to requests and chase payment for service charge even though they have not provided evidence of invoices upon request from residents. I have now had to involve a solicitor to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“1.Failure to acquire knowledge of property.2. Failure to carry out ......”

Share on :
Oct 21,2014
Minithumbdown
By: 'Anna'
Oct 21,2014
8 people found
this helpful
1.Failure to acquire knowledge of property. 2. Failure to carry out appropriate inspections of BUILDING. 3.Failure to react promptly when rainwater is pouring into my home DUE to their lack of knowledge. 4.failure to act immediately during an emergency situation. 5. Failure to inspect during an emergency ...
read full review
What agent could do to change your mind?
ALL of the above!!
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I used Taylors Letting, Worcester (part of the Countrywide group) ......”

Share on :
Oct 08,2014
Minithumbdown
By: 'Chris'
Oct 08,2014
7 people found
this helpful
I used Taylors Letting, Worcester (part of the Countrywide group) for around 18 months to let rooms in my portfolio of 26 HMO rooms. Their performance on finding tenants is rubbish. Their finders fee is twice what other local agents charge (average £378 inc VAT for my rooms ...
read full review
Comment on agent fees
They charge 75% + VAT and provide no discount even on a 26 room portfolio. This works out an average of ‚£378 inc VAT per room on my portfolio. Another reputable local agent charges a fixed fee of ‚£192 inc VAT providing the same service at half the price.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This agency is the most frustrating company to deal with. ......”

Share on :
Apr 04,2013
Minithumbdown
By: 'Steve'
Apr 04,2013
13 people found
this helpful
This agency is the most frustrating company to deal with. They are poor communicators, incredibly overpriced and have no great desire to assist in actually maintaining or managing the property. I have countless situations in which they have failed to offer a good service. Most ...
read full review
What agent could do to change your mind?
Provided a good service from the outset. When they hadn't done so rectify their mistakes wuickly and to the highest possible standard.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Have to agree with the other comments. Abysmal service which ......”

Share on :
Mar 28,2013
Minithumbdown
By: 'KP'
Mar 28,2013
11 people found
this helpful
Have to agree with the other comments. Abysmal service which is hideously overpriced. Charge for nothing. They dont communicate and send out bills 3 months late demanding immediate payment. Disgusted....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“One word - Disgraceful! But they just keep getting away ......”

Share on :
Mar 19,2013
Minithumbdown
By: 'Gareth'
Mar 19,2013
8 people found
this helpful
One word - Disgraceful! But they just keep getting away with it. Estate Management companies should be outlawed to be quite honest. Money for nothing! They are now trying to charge me extra money from 2011 as they believe we should have been paying more. They ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I dont believe that the people running, owning or working ......”

Share on :
Aug 08,2011
Minithumbdown
By: 'gooderz'
Aug 08,2011
9 people found
this helpful
I dont believe that the people running, owning or working at Countrywide can sleep comfortably at night. ridiculously over priced service charges. management fee's despite invoicves / bills / statements being sent out 5 or 6 months late and to really ice this cake, they havent been to look ...
read full review
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: forestfand
Jan 14, 2013
View all comments (2)
Hi there Take a look at www.broadwalkpm.co.uk They are very helpful and fully transparent. they may just be able to help ...

“Countrywide Managing Agents are useless. Collectively they are wilfully incompetent ......”

Share on :
Aug 23,2010
Minithumbdown
By: 'Jeff'
Aug 23,2010
10 people found
this helpful
Countrywide Managing Agents are useless. Collectively they are wilfully incompetent and when you have dealings with indivdiuals you are immediately reminded of the phrase "if you pay peanuts you get monkeys". Every person I have spoken to or dealt with from the secretary to the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“...”

Share on :
Feb 03,2010
Minithumbdown
By: 'Shirley'
Feb 03,2010
6 people found
this helpful
...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Would not use again. No sense of urgency. Not one ......”

Share on :
Jun 17,2009
Minithumbdown
By: 'abbie1991'
Jun 17,2009
6 people found
this helpful
Would not use again. No sense of urgency. Not one problem has ever been fixed....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ian Van Fogell
May 06, 2011
View all comments (1)
Rendal and Rittner is the worst managing agent we have ever had the misfortune of dealing with. As an tenant of one flat, one would think that he would act professionally and respond professionally and timeously to e-mails. They are rude, sarcastic and dances around issues instead of addressing them, resolving them and moving forward. We are constantly having to chase after Rendall and Rittner for answers and when they does not have them they simply ignores all further correspondence. A constant ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Countrywide Estate Management

Regional Awards won by Countrywide Estate Management

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn