Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“Lindsay helped us secure the purchase of the property and ......”

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Feb 15,2013
Minithumbup
By: 'Jackie'
Feb 15,2013
0 people found
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Lindsay helped us secure the purchase of the property and was in constant contact throughout. Lindsay is always polite and very efficient to work with. I highly recommend Conran Estates....
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“Thanks to Lindsey Terry - professional, courteous and well managed ......”

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Feb 14,2013
Minithumbup
By: 'anonymous1234'
Feb 14,2013
0 people found
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Thanks to Lindsey Terry - professional, courteous and well managed sale. Would recommend any buyers or sellers to request to deal with her personally....
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“It has been an absolute pleasure working with the team ......”

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Feb 05,2013
Minithumbup
Rob
By: 'Cathy'
Feb 05,2013
0 people found
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It has been an absolute pleasure working with the team at Conran Estates, both Rob and Macalia made it a memorable experience. The service provided by Malaica during the initial sales cycle was professional and courteous, whilst Rob kept me well informed at key stages. ...
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“I found Lorena Mamendyi and Chetna Patel most helpfull and ......”

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Feb 02,2013
Minithumbup
By: 'Melinda'
Feb 02,2013
0 people found
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I found Lorena Mamendyi and Chetna Patel most helpfull and professional in all her dealings with myself and my Aunt. I felt she understood exactly how to ensure the tenancy agreement and details were dealt with in such a way as to protect all the ...
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“Lindsey provided a five start purchase throughout the purchase of ......”

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Jan 29,2013
Minithumbup
By: 'Natasha'
Jan 29,2013
0 people found
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Lindsey provided a five start purchase throughout the purchase of our property. Despite the fact that we frequently inundated her with questions she was always happy to help and provided a swift turnaround. When the time comes to sell this property (should that time arise) ...
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“They have a great service and Lindsay is a nice ......”

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Jan 28,2013
Minithumbup
By: 'Andrei'
Jan 28,2013
0 people found
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They have a great service and Lindsay is a nice person and she help us . It was very kind with us....
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“Great service, very polite.Agent was honest with everything and ......”

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Jan 26,2013
Minithumbup
By: 'Chris'
Jan 26,2013
0 people found
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Great service, very polite.Agent was honest with everything and if she didn't know the answer she would find out any information within a few hours. Great communication always keeping up to date with proceedings. A professional set up, you don't get the impression your ...
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“Excellent service from start to finish¢â‚¬Â¢ Very competitive pricing¢â‚¬Â¢ Excellent ......”

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Jan 23,2013
Minithumbup
Michael
By: 'Tim'
Jan 23,2013
0 people found
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Excellent service from start to finish ¢â‚¬Â¢ Very competitive pricing ¢â‚¬Â¢ Excellent marketing ¢â‚¬Â¢ Sold the property in 1 day!!! ¢â‚¬Â¢ Good negotiation ¢â‚¬Â¢ Drove the completion through via chasing down issues in chain, ¢â‚¬Â¢ Great communication - Daily updates throughout by phone / email. Would thoroughly recommend...
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“Would just to say what a pleasure it was having ......”

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Jan 19,2013
Minithumbup
By: 'adrienne'
Jan 19,2013
0 people found
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Would just to say what a pleasure it was having Amas as the agent who sold our property. He was polite and efficient and constantly provided feedback. What more can I say definitely 5* service....
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“Amas was polite and professional when showing the property to ......”

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Jan 18,2013
Minithumbup
By: 'David'
Jan 18,2013
0 people found
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Amas was polite and professional when showing the property to my wife initially, being friendly to her (and our dog) and answering her queries fully. Later on, in e-mail communication with myself, he was most helpful in liaising between myself and the vendor as we ...
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“All the staff that we dealt with were excellent. We ......”

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Jan 16,2013
Minithumbup
By: 'Nneka'
Jan 16,2013
0 people found
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All the staff that we dealt with were excellent. We were very excited to be using Conran's as our agent. Lindsey did a fantastic job at helping us find a buyer ! !...
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“The lettings management division have been friendly and efficient from ......”

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Jan 15,2013
Minithumbup
By: 'Justin'
Jan 15,2013
0 people found
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The lettings management division have been friendly and efficient from start to finish. The end to end process has been extremely easy and pain free. All aspects of this letting have been managed professionally and with excellent attention to detail. The inventory service is also ...
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“Conran Estates' representatives were on time for every meeting and ......”

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Jan 15,2013
Minithumbup
By: 'Mark'
Jan 15,2013
0 people found
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Conran Estates' representatives were on time for every meeting and were fully prepared for every meeting. They knew every detail of the property in question and handled all administrative matters, including the sometimes onerous procedure of verifying identities and addresses, most efficiently. My impression is ...
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“Lindsey Terry and her team made the experience of selling ......”

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Jan 08,2013
Minithumbup
By: 'L'
Jan 08,2013
0 people found
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Lindsey Terry and her team made the experience of selling my property a very positive one. Their service was prompt, professional and attentive. Thank you again Conran Estates Charlton for making this process as smooth and ease free as possible. I would highly recommend the ...
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“It was a good experience using Conran's and Lindsey did ......”

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Jan 07,2013
Minithumbup
By: 'Ray'
Jan 07,2013
0 people found
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It was a good experience using Conran's and Lindsey did a great job. Professional, polite, punctual and good communication throughout the process. An excellent service and one we would use again. Five stars!...
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“I just wanted to say a big thank you to ......”

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Jan 05,2013
Minithumbup
By: 'S.'
Jan 05,2013
0 people found
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I just wanted to say a big thank you to Lindsey and the staff at Conrans. We purchased a flat through the Charlton branch and nothing was too much trouble for them, Lindsey was always efficient, pleasant and very friendly as were the rest of ...
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“I thought it necessary to write to complement Conran Estates ......”

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Jan 03,2013
Minithumbup
By: 'Conran'
Jan 03,2013
1 people found
this helpful
I thought it necessary to write to complement Conran Estates in Greenwich, for one of their staff members, Abigail Christian, based at the Greenwich Office My son and his wife had, during December, both been offered new jobs in London and were therefore anxious to ...
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“Abbey was fantastic, she did so much work which the ......”

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Dec 29,2012
Minithumbup
By: 'mrs'
Dec 29,2012
0 people found
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Abbey was fantastic, she did so much work which the solicitor should have done and was forever patient with me whenever I called in totally stressed out! I am glad to see that RG Solicitor are no longer being used, unfortunately too late for me ...
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“It's been just under a month since I engaged Conran ......”

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Dec 20,2012
Minithumbup
By: 'GW'
Dec 20,2012
1 people found
this helpful
It's been just under a month since I engaged Conran Estates (Greenwich Office) to let out and manage my property. All my dealings with Chetna have been smooth - she is easy to contact and responds to my queries efficiently and knowledgeably. Whenever I pop ...
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“Lindsey was very professional and helpful, offering practical advice and ......”

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Dec 18,2012
Minithumbup
By: 'ELJ'
Dec 18,2012
0 people found
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Lindsey was very professional and helpful, offering practical advice and support during the buying process. She went out of her way to show me round the property one evening as it was the only time I could make it, and she also took time on ...
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“Conran Estates provide an excellent service, always replying promptly to ......”

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Dec 14,2012
Minithumbup
By: 'Jonny'
Dec 14,2012
2 people found
this helpful
Conran Estates provide an excellent service, always replying promptly to requests/queries, and going out of their way to help. Right from the viewing stage of properties to the purchase of a property, their high quality has not wavered. The staff member I dealt with, ...
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By: Simon Hughes
Dec 21, 2012
View all comments (1)
I have now removed RG Solicitors from our panel and they will not be receiving any new business from my company. It is a real shame as up until a few months ago we generally received rave reviews from our customers. Having a seven year relationship with RG Solicitors it does sadden me how they have treated our customers in recent times. This is what you sometimes get when you expand in a short space of time! I apologise about your experience and do take such feedback seriously hence the act ...

“Such good customer service. She responded to my emails quickly ......”

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Nov 28,2012
Minithumbup
By: 'Dr'
Nov 28,2012
0 people found
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Such good customer service. She responded to my emails quickly and was easily contactable. Also she was understanding of the fact that I work unsociable hours and arranged things around my work schedule (very accommodating). Also we needed a bed to be removed and new ...
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“Excellent and professional agents with very high service standard rather ......”

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Nov 28,2012
Minithumbup
By: 'JFS'
Nov 28,2012
0 people found
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Excellent and professional agents with very high service standard rather than purely sales! All enquiries and issues with regards to the property we had where handled in an accurate manner within short notice....
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“I am now renting a managed flat in Woolwich through ......”

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Nov 28,2012
Minithumbup
By: 'Ian'
Nov 28,2012
0 people found
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I am now renting a managed flat in Woolwich through Conran Estates, who have been excellent in their dealings with me. As well as Lindsey (who showed me the flat) and Chetna (who managed the paperwork side of things with superb and friendly efficiency), I ...
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“Excellent service provided by Conran Estates. Chetna was very calm ......”

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Nov 27,2012
Minithumbup
By: 'Nanda'
Nov 27,2012
0 people found
this helpful
Excellent service provided by Conran Estates. Chetna was very calm and helped me a lot in moving into the new property. She was very patience and perfect throughout the process and very helpful. Highly recommended both Chetna and Conran Estates....
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“Abbey, Chetna, Donna and Nicky have all been very helpful ......”

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Nov 27,2012
Minithumbup
By: 'Anne'
Nov 27,2012
0 people found
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Abbey, Chetna, Donna and Nicky have all been very helpful during our property search, especially when my partner fell ill on the day of our check-in and we had to move appointments around very last minute. Thanks ladies!...
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“I was extremely impressed with Abbey's service from the day ......”

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Nov 23,2012
Minithumbup
By: 'Tijana'
Nov 23,2012
0 people found
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I was extremely impressed with Abbey's service from the day that I enquired about a property until the point of completion. She always got back to me with regular updates on how my sale was going and even when there was a hold up in ...
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“The worst experience with estate agency. Do avoid. We were ......”

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Nov 22,2012
Minithumbdown
By: 'Marie'
Nov 22,2012
5 people found
this helpful
The worst experience with estate agency. Do avoid. We were pressured to put offer in by Monday then even when offered over 10k over asking price they "couldn't get hold of the vendor". Every contact with agent was initiated by us. Mrs Abigail favourite quote ...
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By: Simon Hughes
Nov 23, 2012
View all comments (1)
Dear Marie, I am saddened to see you felt the need to place such a review. We have looked through the offers on the property register and cannot see your name against an offer. Therefore would you be so kind to email me full details and I will research the circumstances. It is rare we receive a poor review and when it happens I always ensure a full investigation is undertaken and fed back to the reviewee. My teams are thoroughly trained with handling offers and sometimes we receive many offers o ...

“Conran have been my letting agents of choice for over 8......”

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Nov 16,2012
Minithumbup
Tamer
By: 'Alan'
Nov 16,2012
2 people found
this helpful
Conran have been my letting agents of choice for over 8yrs now. They tick all the boxes as the whole process runs very smoothly, quickly and very professionally. I always recommend Conran to friends who are thinking of letting. Thanks Tamer and your team...
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“Both Erika and Michael were a pleasure to deal with ......”

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Nov 13,2012
Minithumbup
Michael
By: 'Barry'
Nov 13,2012
0 people found
this helpful
Both Erika and Michael were a pleasure to deal with throughout the marketing and subsquent sale keeping me abreast of developments as necessary....
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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