Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“From the moment of the first viewing to the day ......”

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Jan 26,2015
Minithumbup
By: 'Paul'
Jan 26,2015
0 people found
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From the moment of the first viewing to the day I exchanged contracts on the property, I found Rob an absolute pleasure to work with. Rob was very helpful, informative and always very reachable throughout. The process certainly became less stressful with Rob's involvement....
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“We purchased a property using Conran Estates havng relocated from ......”

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Jan 25,2015
Minithumbup
By: 'Kinger'
Jan 25,2015
0 people found
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We purchased a property using Conran Estates havng relocated from Canada. Erika was very helpful in guiding us through the process as a first time UK buyer. She was available, customer focused and diligent in her support. She made, what can be a very difficult ...
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“Rob oversaw the sale of our property. His pro-active and ......”

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Jan 22,2015
Minithumbup
Rob
By: 'RV'
Jan 22,2015
0 people found
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Rob oversaw the sale of our property. His pro-active and customer centric service has been exceptional throughout the entire sales process and we've been professionally guided and supported from beginning to end. Constantly accessible, Rob has always expeditiously responded to any questions or queries we've ...
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“The agent helped me sell this property with a lot ......”

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Jan 17,2015
Minithumbup
By: 'Liz'
Jan 17,2015
0 people found
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The agent helped me sell this property with a lot of perseverance - I had many people drop out but the agents persisted and attempted each viewing with enthusiasm and secured the next sale very quickly. When it was time for exchange and completion they ...
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“Rob Walker was an outstanding agent to deal with--for the ......”

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Jan 15,2015
Minithumbup
By: 'Frank'
Jan 15,2015
0 people found
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Rob Walker was an outstanding agent to deal with--for the simple reason--he actually listened! This allowed him to clearly understand our needs and wants. Today we all seem to be so busy... When searching for a property , who wants to waste time looking at wrong ...
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“Michael John, Erika Dunley and all the staff at Conrans ......”

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Jan 08,2015
Minithumbup
Michael
By: 'Amanda'
Jan 08,2015
0 people found
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Michael John, Erika Dunley and all the staff at Conrans are incredibly professional, knowledgeable and helpful. Erika took responsibility for managing the sales process with regular chasing of all parties. Every efficient estate agents should have an "Erika" !" Michael's initial marketing advice for the property ...
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“We engaged Conran Estates to sell our property for a ......”

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Jan 07,2015
Minithumbup
By: 'Happy'
Jan 07,2015
0 people found
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We engaged Conran Estates to sell our property for a couple of reasons 1] Primarily because of their expertise in our local area 2] We had bought the property through them and the service then had been first class then. Marketing began from the moment of being ...
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Comment on agent fees
Could we have paid less in selling fees? Yes. Would we have achieved the same selling price. I doubt it though I accept this is speculation. We were offered lower % selling fees by most other agent's we spoke with, however none of them seemed to have a great understanding of the specific location and type of house we were selling and so whilst the fee was higher we felt on much more solid ground about pricing of the property. Ultimately we feel the complete service provided lived up to the price we paid and have no regrets at not taking a "face value" cheaper deal.
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“Rob was extremely helpful when my partner and I bought ......”

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Jan 07,2015
Minithumbup
By: 'Ian&Em'
Jan 07,2015
0 people found
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Rob was extremely helpful when my partner and I bought our first property together. He couldn't have done enough for us and was there every step of the way to ensure we had a smooth ride and that it was an enjoyable experience throughout. Thank ...
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“Great estate agents. It was important for us to sell ......”

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Dec 28,2014
Minithumbup
By: 'Ju'
Dec 28,2014
0 people found
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Great estate agents. It was important for us to sell quickly as we had found a house to buy and conran worked hard to bring in good, appropriate viewings from real prospective buyers. When our first buyers had to pull out, due to a problem ...
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“Michael and Erika were professional from the outset, sitting down ......”

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Dec 10,2014
Minithumbup
Michael
By: 'KO'
Dec 10,2014
0 people found
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Michael and Erika were professional from the outset, sitting down with us at the initial booking to talk through the process and the costs. The fees were reasonable for a bricks and mortar estate agent and the photos taken showcased the flat well. I had ...
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“Michael and his team did an excellent job selling our ......”

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Dec 08,2014
Minithumbup
Michael
By: 'Andy'
Dec 08,2014
0 people found
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Michael and his team did an excellent job selling our property in Charlton. They set up viewings and kept us updated at all times. An initial sale fell through due in no way to Conran Estates' efforts but was replaced quickly with a buyer offering ...
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Comment on agent fees
Good value for service provided
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“Charlotte couldn't do enough to assist with my purchase. We ......”

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Nov 27,2014
Minithumbup
By: 'Will'
Nov 27,2014
0 people found
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Charlotte couldn't do enough to assist with my purchase. We looked at several properties before deciding on one. She is very friendly and professional. The solicitor recommended via Conran's (Martin Kaye) was also very good. Thanks to all...
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“Erika gave us great service, she was extremely professional and ......”

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Nov 26,2014
Minithumbup
By: 'Chris'
Nov 26,2014
0 people found
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Erika gave us great service, she was extremely professional and persuaded the vendors to sell us the house we really wanted even though they had taken it off the market the previous year....
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“Conran estates was recommended to me by a couple of ......”

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Nov 26,2014
Minithumbup
Michael
By: 'Vicky'
Nov 26,2014
0 people found
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Conran estates was recommended to me by a couple of friends and also the 'Charlton Mummies' Facebook group. I was tied into a contract with another agent (and unhappy with them) so made contact initially for advice. Michael was fantastic from the beginning, understanding that ...
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Comment on agent fees
Very very reasonable, and considering the work put in by both Michael and Erica, extremely hard earned!
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“I can highly recommend Conran Estates if you are thinking ......”

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Nov 24,2014
Minithumbup
By: 'Matt'
Nov 24,2014
0 people found
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I can highly recommend Conran Estates if you are thinking of selling your property. They have an excellent knowledge of the local market which we felt contributed to our fast sale at the price we were hoping for....
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“Working with the team at Conran from Michaels initial viewing ......”

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Nov 22,2014
Minithumbup
Jeff
By: 'Colin'
Nov 22,2014
0 people found
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Working with the team at Conran from Michaels initial viewing and valuation and support on advice to make the property attractive to taking my last set of keys around and a farewell chat with Erika was a great experience. The flat was sold very quickly, ...
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“Throughout the sales process I found Conran Estates to be ......”

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Nov 18,2014
Minithumbup
Tamer
By: 'Mike'
Nov 18,2014
1 people found
this helpful
Throughout the sales process I found Conran Estates to be informative and knowledgeable, to have integrity and to have a professional attitude in providing an effective service. They were regular in their communications and in updating on the situation and the whole experience was made ...
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Comment on agent fees
Very reasonable (1.2%)
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“From the moment I contacted Conran's I realised they were ......”

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Nov 13,2014
Minithumbup
Tamer
By: 'Michael'
Nov 13,2014
1 people found
this helpful
From the moment I contacted Conran's I realised they were ultimate professionals who ultimately made a difficult drawn out process so much easier. I had approached several agents for valuations that seemed reasonable enough but I achieved almost £200,000 more through Conran's. The sales literature produced ...
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“Erika and Michael saw us through the sale of two ......”

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Oct 26,2014
Minithumbup
Michael
By: 'k'
Oct 26,2014
0 people found
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Erika and Michael saw us through the sale of two properties. Their professionalism and calm, intelligent approach was very highly valued and they made a difficult process much easier to handle. We couldn't recommend them highly enough!...
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Comment on agent fees
I think the fees we negotiated were reasonable particularly given the amount of time spent on the sales and the level of difficulty of the transaction
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“Michael and his team were very helpful, updating me on ......”

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Oct 21,2014
Minithumbup
Michael
By: 'Ms'
Oct 21,2014
0 people found
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Michael and his team were very helpful, updating me on the progress of sale on a regular basis. They not only offered fantastic marketing of the property but also competitive rates and exceptional customer service from the beginning to the end of sale. Furthermore, they ...
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“Just rented our first home as a couple through Conran ......”

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Oct 14,2014
Minithumbup
By: 'M&A'
Oct 14,2014
1 people found
this helpful
Just rented our first home as a couple through Conran Estates and the process couldn't have been easier. Looked after by Charlotte, who arranged our viewing, and then offer and contracts. Professional service from start to finish....
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“Charlotte was very helpful securing the lease on our new ......”

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Oct 02,2014
Minithumbup
By: 'Greenwich/Deptford'
Oct 02,2014
0 people found
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Charlotte was very helpful securing the lease on our new rental property. She worked hard to ensure we moved in promptly, encouraging us to complete the necessary paperwork in a timely manner. Many thanks Charlotte for your patience and organisation of the quick turn around....
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“I wanted to thank you and your team because I ......”

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Sep 29,2014
Minithumbup
By: 'Ms'
Sep 29,2014
0 people found
this helpful
I wanted to thank you and your team because I felt we'd had a really good service all the way through the process. The percentage charged also seemed a good rate. In addition my tenant told me you had been very helpful in his search ...
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Comment on agent fees
It was lower than some others, so we were happy with that.
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“Charlotte did a great job for me and made everything ......”

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Sep 19,2014
Minithumbup
By: 'Tracy'
Sep 19,2014
1 people found
this helpful
Charlotte did a great job for me and made everything very easy. I have a really busy job and don't have time to be sorting things out but it was all very simple with Charlotte. Thanks for an excellent job....
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Comment on agent fees
Seemed fair to me.
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“Conran Estates were brilliant throughout the process of our flat ......”

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Jul 15,2014
Minithumbup
By: 'Simon'
Jul 15,2014
0 people found
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Conran Estates were brilliant throughout the process of our flat sale. I couldn't of wished for a better service. Erika was extremely pro-active in keeping everything moving forward by chasing solicitors and outstanding queries. I always found Erika to be tremendously helpful and always provided ...
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“Achieved an offer within one week of house going on ......”

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Jul 14,2014
Minithumbup
Rob
By: 'Jane'
Jul 14,2014
0 people found
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Achieved an offer within one week of house going on the market. Staff dealt with all aspects of the Open Day. Worked hard on our behalf to get best mortgage offer from a very slow mortgage supplier. kept us up to date at all stages ...
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“Achieved an offer within one week of house going on ......”

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Jul 14,2014
Minithumbup
Rob
By: 'Jane'
Jul 14,2014
0 people found
this helpful
Achieved an offer within one week of house going on the market. Staff dealt with all aspects of the Open Day. Worked hard on our behalf to get best mortgage offer from a very slow mortgage supplier. kept us up to date at all stages ...
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“We definitely appreciated the high level of professionalism and efficiency ......”

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Jun 18,2014
Minithumbup
Rob
By: 'Jack'
Jun 18,2014
0 people found
this helpful
We definitely appreciated the high level of professionalism and efficiency provided by Rob who made the process of the sale of our house very smooth. He consistently kept us informed and was very good at following up on any arising issues. Thank you....
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“Loreana has helped us secure a wonderful apartment in Eltham. ......”

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Jun 17,2014
Minithumbup
By: 'Stephane'
Jun 17,2014
0 people found
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Loreana has helped us secure a wonderful apartment in Eltham. We actually were viewing a different apartment which was not as suited for our needs and she was able to judge our needs and efficiently provide our current residence which is everything and more of ...
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“From the very outset I found Conran Estates to be ......”

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Jun 11,2014
Minithumbup
By: 'Andrew'
Jun 11,2014
0 people found
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From the very outset I found Conran Estates to be extremely professional, knowledgeable, friendly and an all round pleasure to deal with. I looked into two other agents and found that the service offered was far superior to their competitors in the area. The marketing ...
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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