Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA DPS The Guild

“I had a great experience with the team at Conrans ......”

Share on :
Jun 25,2015
Minithumbup
By: 'Patrick'
Jun 25,2015
0 people found
this helpful
I had a great experience with the team at Conrans Charlton branch who were all incredibly helpful and honest, which I feel is key when buying a property. Everything went as smoothly as possible and I can't fault anyone at Conrans - I highly recommend ...
read full review
Was this helpful? Yes

“Overall a very good experience from seeing the property to ......”

Share on :
Jun 19,2015
Minithumbup
By: 'Anna'
Jun 19,2015
0 people found
this helpful
Overall a very good experience from seeing the property to collecting keys. I bought my first property so very grateful for all the help and support throughout the process....
read full review
Was this helpful? Yes

“I am delighted with the service provided by Rob and ......”

Share on :
Jun 15,2015
Minithumbup
Rob
By: 'Aly'
Jun 15,2015
0 people found
this helpful
I am delighted with the service provided by Rob and the team in the sale of my Mums house. The friendly, efficient and professional attention has made the whole process stress free, especially appreciated as I am not local to the area. I would recommend ...
read full review
Was this helpful? Yes

“Rob was great. He always kept me updated and was ......”

Share on :
Jun 14,2015
Minithumbup
By: 'Michael'
Jun 14,2015
0 people found
this helpful
Rob was great. He always kept me updated and was always able to assist with queries. This made the sale more easy to deal with. Michael...
read full review
Was this helpful? Yes

“Very helpful with our rent negotiations and helping organise viewings ......”

Share on :
Jun 12,2015
Minithumbup
By: 'Florence'
Jun 12,2015
0 people found
this helpful
Very helpful with our rent negotiations and helping organise viewings etc. Quick with email and phone responses and generally made the process very easy and stress-free!...
read full review
Was this helpful? Yes

“We cannot praise Owen enough for the service he provided ......”

Share on :
Jun 10,2015
Minithumbup
By: 'Jill'
Jun 10,2015
0 people found
this helpful
We cannot praise Owen enough for the service he provided when dealing with the sale of our flat. We would highly recommend Owen to deal with the sale of any property. He has a lovely manner which we admired as he did not come across ...
read full review
Was this helpful? Yes

“After comparing 3 estate agents within my area Robert Walker and ......”

Share on :
Jun 01,2015
Minithumbup
Michael
By: 'Mr'
Jun 01,2015
0 people found
this helpful
After comparing 3 estate agents within my area Robert Walker and the Conran team came across with the best deal . The photos taken did the house justice , Robert Walker and the team kept me involved all the way through the sale . Updating me all time and ...
read full review
Was this helpful? Yes

“Friendly, helpful and motivated service. Our contact smoothed over the ......”

Share on :
May 14,2015
Minithumbup
By: 'Katie,'
May 14,2015
0 people found
this helpful
Friendly, helpful and motivated service. Our contact smoothed over the difficult moments and worked hard on our behalf to keep all parties happy. I would be more than happy to recommend them....
read full review
Was this helpful? Yes

“Conran Estates were very supportive throughout the process of the ......”

Share on :
May 13,2015
Minithumbup
Michael
By: 'Alice'
May 13,2015
0 people found
this helpful
Conran Estates were very supportive throughout the process of the sale. They gave us regular updates on request about the process of the sale. When a few things were delayed and things changed they were always very understanding. Jeff the mortgage broker who works with ...
read full review
Was this helpful? Yes

“After 46 years my parents decided to sell up and move ......”

Share on :
Apr 07,2015
Minithumbup
By: 'Jeanette'
Apr 07,2015
0 people found
this helpful
After 46 years my parents decided to sell up and move to the coast. A daunting and stressful process for anyone, but when you are in your 70's even more so! From the moment Michael came out to value and Robert took over for viewings the ...
read full review
Was this helpful? Yes

“I am very much delighted with the quality of service ......”

Share on :
Apr 02,2015
Minithumbup
Tamer
By: 'Arzu'
Apr 02,2015
1 people found
this helpful
I am very much delighted with the quality of service I received from Tamer and his team at Conran Estates, Greenwich throughout the process of my recent property renting. I would like to extend my sincere thanks to Tamer, Nicky, Debbie, Chetna and George for ...
read full review
Was this helpful? Yes

“Renting property out for first time and Conran Estates in ......”

Share on :
Mar 27,2015
Minithumbup
Anne
By: 'Monica'
Mar 27,2015
1 people found
this helpful
Renting property out for first time and Conran Estates in Greenwich have been brilliant. Every staff member we have dealt with - Tamer, Nicky, Anne and Lauren have been so helpful and have guided us through whole process. Would highly recommend them....
read full review
Was this helpful? Yes

“I dealt with Rob Walker when purchasing a property from ......”

Share on :
Mar 19,2015
Minithumbup
By: 'Jules'
Mar 19,2015
0 people found
this helpful
I dealt with Rob Walker when purchasing a property from Conran estates. I have dealt with several agents over the years at different agencies and Rob came across as very knowledgeable, open and honest. His manner was relaxed and informative and I would be very ...
read full review
Was this helpful? Yes

“The first time I met Erika, I knew something positive ......”

Share on :
Mar 17,2015
Minithumbup
By: 'Erika'
Mar 17,2015
0 people found
this helpful
The first time I met Erika, I knew something positive is gonna come from. Her excellent customer service skills is second to none. She smiles through all the process and even in the midst of some challenges, she handles situation perfectly....
read full review
Was this helpful? Yes

“This property purchase was one of the more difficult purchases ......”

Share on :
Mar 17,2015
Minithumbup
By: 'Ed'
Mar 17,2015
0 people found
this helpful
This property purchase was one of the more difficult purchases I have encountered, with having very little contact with the seller. The purchase of the property took over 6 months to complete and resulted in having to re-apply for a mortgage. HOWEVER, this was a very ...
read full review
Was this helpful? Yes

“I think that conran estates agency have very professional staff, ......”

Share on :
Mar 13,2015
Minithumbup
By: 'Ligia'
Mar 13,2015
0 people found
this helpful
I think that conran estates agency have very professional staff, but at the same time they are cooperative, helpful, offering solutions to issues regarding the tenancy....
read full review
Was this helpful? Yes

“As first time byers my wife and I were not ......”

Share on :
Mar 11,2015
Minithumbup
Rob
Michael
By: 'Craig'
Mar 11,2015
0 people found
this helpful
As first time byers my wife and I were not the most savviest in terms of the whole process but Rob guided us and informed of everything we needed to do and explained everything in an easily to understand way. After a few weeks it ...
read full review
Was this helpful? Yes

“First rate customer service!!!!!!! Over the past 4 months we have ......”

Share on :
Feb 27,2015
Minithumbup
Tamer
By: 'N'
Feb 27,2015
1 people found
this helpful
First rate customer service!!!!!!! Over the past 4 months we have rented our two flats through Conran's. It has been an absolute pleasure dealing with the whole team from Tamer and Nicky all the way through the different departments. What a welcome change to other estate ...
read full review
Comment on agent fees
Very competitive rates. No renewal charges.
Was this helpful? Yes

“We are very happy with the service we have received ......”

Share on :
Feb 20,2015
Minithumbup
Rob
By: 'B'
Feb 20,2015
0 people found
this helpful
We are very happy with the service we have received from Rob at Conran Estates. Within 24 hours of valuing our house he had the photos done and up on the various websites and we got two offers that week. He has also handled details of ...
read full review
Was this helpful? Yes

“From when I first met the Conran Estate representatives, I ......”

Share on :
Feb 20,2015
Minithumbup
Anne
By: 'KMSZ'
Feb 20,2015
0 people found
this helpful
From when I first met the Conran Estate representatives, I had no doubts that they were the agent for me. With the 'fresh and efficient approach' they provided a quick and smooth service for me. The properties what they offer on the website have good ...
read full review
Was this helpful? Yes

“Amazing service. We bought our first property through Conran in ......”

Share on :
Feb 17,2015
Minithumbup
By: 'JMorgan'
Feb 17,2015
0 people found
this helpful
Amazing service. We bought our first property through Conran in Charlton and they were fantastic every step of the way; holding our hands from viewing to completion and move in date....
read full review
Was this helpful? Yes

“I purchased a house through Conrans and the service was ......”

Share on :
Feb 13,2015
Minithumbup
By: 'Nic'
Feb 13,2015
0 people found
this helpful
I purchased a house through Conrans and the service was excellent. The house completed a couple of days before Christmas when I was away and Erica kept an eye on it for me over the holiday period. She put a lamp in on a timer ...
read full review
Was this helpful? Yes

“I couldn't rate Conran highly enough. We used an alternative ......”

Share on :
Feb 12,2015
Minithumbup
By: 'Erica'
Feb 12,2015
0 people found
this helpful
I couldn't rate Conran highly enough. We used an alternative agent before where we had had a really negative experience and Conran completely turned both the experience and outcome around for us. We both sold and are in the process of buying our new property ...
read full review
Comment on agent fees
marginally higher than some other agents we investigated but the level of service we have received has made this worthwhile.
Was this helpful? Yes

“Having bought the property through Conran Estates eight years ago, ......”

Share on :
Feb 11,2015
Minithumbup
Michael
By: 'Graham'
Feb 11,2015
0 people found
this helpful
Having bought the property through Conran Estates eight years ago, they were the obvious choice to handle the sale and I wasn't disappointed. Their hard work, commitment & most importantly the support they offer every step of the way is fantastic and there is never the ...
read full review
Was this helpful? Yes

“Rob Walker was very pleasant to deal with, and honest ......”

Share on :
Feb 10,2015
Minithumbup
By: 'TRACIE'
Feb 10,2015
0 people found
this helpful
Rob Walker was very pleasant to deal with, and honest too. He always phoned me with updates, rather than emailing. So I was impressed with that personal touch....
read full review
Was this helpful? Yes

“Vanessa gave a prompt assistance and support through out the ......”

Share on :
Feb 09,2015
Minithumbup
Debbie
By: 'Theresa'
Feb 09,2015
1 people found
this helpful
Vanessa gave a prompt assistance and support through out the process. She was also very friendly and polite in her approach but being firm at the same time. Same level of review goes to Debbie Lewis as she has also been a great help. I ...
read full review
Was this helpful? Yes

“I have been particularly impressed with Rob when compared with ......”

Share on :
Feb 07,2015
Minithumbup
By: 'Mr'
Feb 07,2015
0 people found
this helpful
I have been particularly impressed with Rob when compared with other estate agents I have dealt with in the past. He was effective in chasing progress with myself without being rude or pushy. Rob also made the deal happen in an effective manor and was ...
read full review
Was this helpful? Yes

“As a first time buyer you are naturally nervous and ......”

Share on :
Feb 04,2015
Minithumbup
By: 'Nicola'
Feb 04,2015
0 people found
this helpful
As a first time buyer you are naturally nervous and apprehensive about what to expect. Conran Estates and especially Rob explained all the steps and was always at the end of the phone if I had any questions or concerns. I had a complicated sale ...
read full review
Comment on agent fees
Very competitive prices. Certainly a lot cheaper than others around. Rob in particular, but also the branch team, earned every penny.
Was this helpful? Yes

“The Conrad Agents Erika and Rob really went above and ......”

Share on :
Jan 30,2015
Minithumbup
By: 'Arron'
Jan 30,2015
0 people found
this helpful
The Conrad Agents Erika and Rob really went above and beyond in taking the sale of my property through to completion. The whole process was completed with both speed and competence. Even after an initial buyer fell through just after i had left the country, ...
read full review
Was this helpful? Yes

“Conran were fast and friendly in starting the marketing for ......”

Share on :
Jan 28,2015
Minithumbup
Michael
By: 'Mr'
Jan 28,2015
0 people found
this helpful
Conran were fast and friendly in starting the marketing for the property (EPCs, contracts, photos, brochures ect), very quickly found a well qualified purchaser and then managed the sale through to completion. Michael was also kind enough to keep an eye on the property and ...
read full review
Was this helpful? Yes

Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



Find the Best Agent to
Sell or Rent Your Home