Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“Recently had dealings with Rob Walker. Its hard to begin ......”

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Oct 14,2015
Minithumbup
By: 'Rob'
Oct 14,2015
0 people found
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Recently had dealings with Rob Walker. Its hard to begin to detail the amount of effort Rob put in to make a recent purchase happen. He not only contacted everyone on the chain, but continuously chased every possible problem until it was resolved. I have ...
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“Rob Walker of Conran Estates successfully sold my property. He ......”

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Sep 30,2015
Minithumbup
Michael
By: 'Rosie'
Sep 30,2015
0 people found
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Rob Walker of Conran Estates successfully sold my property. He could not have been more positive or helpful. He is calm and resourceful at all times which is exactly what a seller needs during the stressful sale period. I have had a professional relationship with ...
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“Had an wonderful experience as conran estates assisted me well ......”

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Sep 28,2015
Minithumbup
Debbie
By: '0001'
Sep 28,2015
0 people found
this helpful
Had an wonderful experience as conran estates assisted me well in my search for a house. The team was patient and very supportive. Answered all my questions really well. Thank you all!...
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“Fantastic to work with Rob. He was super responsive at ......”

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Sep 21,2015
Minithumbup
By: 'Catherine'
Sep 21,2015
0 people found
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Fantastic to work with Rob. He was super responsive at all times and tried his absolute hardest to make a complex sale easier. We really appreciate his kind nature and persistance!...
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“We marketed our New development of 11 apartments with conran along ......”

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Sep 21,2015
Minithumbup
By: 'Gary'
Sep 21,2015
0 people found
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We marketed our New development of 11 apartments with conran along side Robinson and Jackson In the period they were marketed for Vanessa introduced numerous potential clients and made 5 sales for us alone with Owen We were very impressed with the way they executed the sales ...
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“I had the pleasure of working with Vanessa and Rob ......”

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Sep 21,2015
Minithumbup
Rob
By: 'Ash'
Sep 21,2015
0 people found
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I had the pleasure of working with Vanessa and Rob for the purchase of my very first property. The process overall was stressful, as with any home purchase, but I was much supported throughout by Rob and Vanessa which made things a lot smoother. In ...
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“We bought a property through Conran Estates in March 2015. Owen ......”

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Sep 17,2015
Minithumbup
By: 'Amy'
Sep 17,2015
0 people found
this helpful
We bought a property through Conran Estates in March 2015. Owen showed us around the property on several occasions. He was very polite, helpful and knowledgable about the property and the area, ready to answer any questions we had. I was very pleased with the service ...
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“I sold my home and bought one through Conran Estates. ......”

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Sep 14,2015
Minithumbup
Rob
By: 'Cheryl'
Sep 14,2015
0 people found
this helpful
I sold my home and bought one through Conran Estates. I dealt with all the staff at the Eltham Branch at some stage, who are all very friendly, but mainly dealt with Rob and Owen. Rob was excellent in trying to find a new home ...
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Comment on agent fees
Personally I think their should be a fixed tarif across the board or one set fee when selling a home, as it is a lot of hard earned money gone, especially when you have to add VAT to it as well.
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“I had the pleasure of working with Vanessa and Rob ......”

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Sep 14,2015
Minithumbup
Rob
By: 'Ash'
Sep 14,2015
0 people found
this helpful
I had the pleasure of working with Vanessa and Rob for the purchase of my very first property. The process overall was stressful, as with any home purchase, but I was much supported throughout by Rob and Vanessa which made things a lot smoother. In ...
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“Our Estate Agent helped for our dream to came true. ......”

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Sep 14,2015
Minithumbup
By: 'Dorina'
Sep 14,2015
0 people found
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Our Estate Agent helped for our dream to came true. The gentleman was really professional and efficient from the very first time. He did everything to help us getting a flat. He had a brilliant attitude, no one i have seen before on the fields. ...
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“Vanessa and Owen sold a number of apartments for us ......”

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Sep 14,2015
Minithumbup
By: 'Surrinder'
Sep 14,2015
0 people found
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Vanessa and Owen sold a number of apartments for us at our development of eleven apartments. They were very professional and efficient in handling the sale from initial offer to ensuring that the sale progressed to conclusion in the shortest time possible. They sold 6 out ...
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By: MD
Sep 14, 2015
View all comments (1)
Thanks for this amazing review Mr Basi. Also worth noting that you kept two of these properties and therefore we sold 6 out of the 9 available. Furthermore Welling is outside of our 'patch' and we still sold 6 when the local estate agent managed to only sell 3. As MD of Conran I wanted to say well done to the team at Eltham who did a great job and look forward to working with Surrinder Basi (The developer) again soon. ...

“My sister and I had been looking for a flat ......”

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Sep 12,2015
Minithumbup
Debbie
By: 'Nikki'
Sep 12,2015
0 people found
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My sister and I had been looking for a flat in London for months before we finally managed to find a place with Conran Estates. Vanessa had previously showed us around a different property managed by the agent and was very helpful and informative throughout ...
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“Excellent Service throughout prompt replies to emails and telephone calls ......”

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Sep 12,2015
Minithumbup
By: 'Julian'
Sep 12,2015
0 people found
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Excellent Service throughout prompt replies to emails and telephone calls by all the staff concerned. Good relationship and liaisons with our Solicitors always prepared to help....
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“We have recently completed on our first property found through ......”

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Sep 12,2015
Minithumbup
By: 'Ben'
Sep 12,2015
0 people found
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We have recently completed on our first property found through Conran Estates. We dealt with Rob walker who went above and beyond in ensuring this was as easy and stress free as possible. The help, communication and professionalism we experienced was outstanding. I would definitely ...
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“Conran managed our flat for 5 years and then soldit for ......”

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Sep 10,2015
Minithumbup
Tamer
Georgina
By: 'S'
Sep 10,2015
0 people found
this helpful
Conran managed our flat for 5 years and then soldit for us. We are so pleased with how everything turned out - they got us 200 pounds a month more than any Blackheath agent was offering from the outset back in 2010 and the tenancy changeovers were always ...
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“The service was good and friendly really helped me through ......”

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Sep 09,2015
Minithumbup
By: 'David'
Sep 09,2015
0 people found
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The service was good and friendly really helped me through the process when I got stressed. I would use them in the future....
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“I would highly recommend Conran Estates. Vanessa in particular has ......”

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Sep 08,2015
Minithumbup
By: 'Hannah'
Sep 08,2015
0 people found
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I would highly recommend Conran Estates. Vanessa in particular has been extremely helpful throughout the process of my purchase. She is extremely attentive and kept me informed every step of the way and was an absolute pleasure to deal with....
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“We had a great experience with Conran Estates from the ......”

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Sep 03,2015
Minithumbup
Michael
By: 'PaulV'
Sep 03,2015
0 people found
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We had a great experience with Conran Estates from the very beginning, and the two agents who worked with us were both awesome. Michael took a lot of time giving us a really good valuation justified against more or less every property sale in the ...
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Comment on agent fees
Conran Estates represented exceptional value for money, particularly in the current marketplace
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“Rob is a very helpful estate agent. Efficient, professional, good ......”

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Sep 03,2015
Minithumbup
By: 'Y'
Sep 03,2015
0 people found
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Rob is a very helpful estate agent. Efficient, professional, good communication and coordination between the vendor and the buyer, highly recommended!...
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“Having called your Well Hall Branch regarding the Flat I ......”

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Aug 26,2015
Minithumbup
By: 'Kaye'
Aug 26,2015
0 people found
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Having called your Well Hall Branch regarding the Flat I had seen advertised on your web site, Vanessa took my details promptly, arranged a viewing for me at my convenience. (Saturday at 16.15) Vanessa was on site when I arrived and showed me around the property ...
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“The whole team at the Charlton office have been amazing ......”

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Aug 18,2015
Minithumbup
By: 'Mrs'
Aug 18,2015
0 people found
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The whole team at the Charlton office have been amazing in what they have done for us. Nothing was too much. We need to mention as our main contact Rob Walker as he went far beyond the call of duty to help us in our ...
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“The service from beginning to end was fabulous finding a ......”

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Aug 17,2015
Minithumbup
Michael
By: 'Kim'
Aug 17,2015
0 people found
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The service from beginning to end was fabulous finding a buyer in less than 2 days from giving them keys.. Both Michael and Erika are stars!...
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“Conran have been the absolute dream agents for the sale ......”

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Aug 15,2015
Minithumbup
Michael
By: 'Cinzia'
Aug 15,2015
0 people found
this helpful
Conran have been the absolute dream agents for the sale of my property. From the very beginning I have received outstanding professional and prompt service: the assessment, evaluation and mapping of the house was carried out by Michael in a couple of hours, and included ...
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“Very happy with the whole process of dealing with Conran ......”

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Aug 15,2015
Minithumbup
Tamer
By: 'Henry'
Aug 15,2015
1 people found
this helpful
Very happy with the whole process of dealing with Conran Estates. I bought my flat through them five years ago and found them excellent so decided to use them again for selling. It was a good decision. I met Tamer initially to discuss the valuation ...
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Comment on agent fees
Obviously lower fees would be nice. But you get what you pay for so I'm happy
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“The team at Conran Estates in Charlton has been very ......”

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Aug 13,2015
Minithumbup
Michael
By: 'Elisabeth'
Aug 13,2015
0 people found
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The team at Conran Estates in Charlton has been very helpful and supportive throughout our long searching and buying process. We have viewed a lot of properties with Conran in the last year and I found them always very professional and friendly. During our purchase ...
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“Robert acted for me in the sale and far exceeded ......”

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Aug 06,2015
Minithumbup
By: 'Simon'
Aug 06,2015
0 people found
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Robert acted for me in the sale and far exceeded what was expected of him. He was always available and helped me tremendously in obtaining a good price. Very kind and considerate....
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“I purchased a house through Conrans and the service was ......”

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Jul 28,2015
Minithumbup
By: 'Steve'
Jul 28,2015
1 people found
this helpful
I purchased a house through Conrans and the service was excellent. Particularly impressed with Owen when compared with other estate agents I have dealt with in the past. Friendly, polite and Would recomend highly! Thanks team...
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Comment on agent fees
I purchased a house through Conrans and the service was excellent. Particularly impressed with Owen when compared with other estate agents I have dealt with in the past. Friendly, polite and Would recomend highly! Thanks team
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“We bought our first house through this agent and the ......”

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Jul 28,2015
Minithumbup
Rob
By: 'Clair'
Jul 28,2015
1 people found
this helpful
We bought our first house through this agent and the sevice was fantastic from the begining to the very end. The whole process was very quick with no complaictions. Owen was lovely, friendly and always keeping us updated and going above and beyond to complete. ...
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“I found the team at Conran Estates Charlton to be ......”

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Jul 26,2015
Minithumbup
By: 'Lester'
Jul 26,2015
0 people found
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I found the team at Conran Estates Charlton to be very professional and dedicated. I dealt mainly with Erica Dunley for the sale of my flat and she found me a buyer within 2 weeks of it being on the market at above the asking price! ...
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“My partner Gail and myself can't thank you and your ......”

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Jul 08,2015
Minithumbup
Rob
By: 'Leighton'
Jul 08,2015
0 people found
this helpful
My partner Gail and myself can't thank you and your team enough with helping us achieve our dream of owning our own home let alone it being such a beautiful house. We both felt we had excellent service all the way through the process. Keeping ...
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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