Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“Both Tamer and Hayden were very professional throughout the entire ......”

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Apr 05,2017
Minithumbup
Tamer
Hayden
By: 'Jon'
Apr 05,2017
0 people found
this helpful
Both Tamer and Hayden were very professional throughout the entire process, keeping me updated with viewings and feedback from their clients. They also showed a personal touch which was appreciated. Unlike some other estate agents I have dealt with previously, at no times did I ...
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Comment on agent fees
Good - lower than other agents in the market.
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“The staff at Conran estates are very helpful. Respond to ......”

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Mar 31,2017
Minithumbup
Debbie
By: 'Rakesh'
Mar 31,2017
0 people found
this helpful
The staff at Conran estates are very helpful. Respond to the queries very quickly. Happy to deal with them again. Admin process is rapid. Cheers...
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Comment on agent fees
Not bad
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“The whole team were great throughout the whole process of ......”

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Mar 16,2017
Minithumbup
Debbie
By: 'kmee'
Mar 16,2017
0 people found
this helpful
The whole team were great throughout the whole process of renting a property. Very quick to call back, always respond with emails quickly and the move in process was a breeze. Thanks to the whole team!...
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Comment on agent fees
In line with other agencies but I feel the service was better than others
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“Moved out of property 20 weeks ago. Georgina refused a check ......”

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Feb 26,2017
Minithumbdown
Georgina
By: 'Use'
Feb 26,2017
5 people found
this helpful
Moved out of property 20 weeks ago. Georgina refused a check out.. still refusing to do a check out therefore I cannot get my deposit back. Trust me use an alternative agent or when you come to leave you will seriously regret it! I am now ...
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By: Head Office
Feb 27, 2017
View all comments (1)
This is wholly unfair and we would like to explain in detail why; One tenant (of a group of tenants who initially moved in) left the property last year when the contract ended. However, the co-tenants were meant to arrange for new people to move in so we could conduct a check-out and this way, they could arrange the deposit distribution between themselves. This has been ongoing since October and the co-tenants, through no FAULT of our own, have dragged their heels to the point we had to men ...

“Conran Estates provided excellent service and helped us get into ......”

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Feb 17,2017
Minithumbup
Tamer
Debbie
By: 'Stephen'
Feb 17,2017
0 people found
this helpful
Conran Estates provided excellent service and helped us get into a new property as quickly as was reasonably possible, and were always ready to provide us with any information we required to better facilitate the moving process....
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Comment on agent fees
They were about what I'd expect for this kind of service; the fees weren't cheap, but not unreasonable.
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“Had a good experience with Conran Estates in Greenwich. I ......”

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Feb 16,2017
Minithumbup
Tamer
Debbie
By: 'Adam'
Feb 16,2017
1 people found
this helpful
Had a good experience with Conran Estates in Greenwich. I wasn't sure what to expect, but there were no issues, with the referencing and paperwork sorted out quickly. The staff were professional and friendly, with Tamer and Debbie being particularly helpful. They were both quick ...
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“I have both bought and let out property with Conran, ......”

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Feb 14,2017
Minithumbup
Tamer
By: 'RM'
Feb 14,2017
0 people found
this helpful
I have both bought and let out property with Conran, and on both occasions was impressed with the quality of service and professionalism of Tamer and his team. Valuations are realistic, rather than inflated like some other agents, and the friendly approach of Conran is ...
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“From my initial valuation estimate through to the completion the ......”

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Feb 02,2017
Minithumbup
Tamer
Hayden
By: 'Helen'
Feb 02,2017
0 people found
this helpful
From my initial valuation estimate through to the completion the team at Conrad Estates were nothing but helpful and friendly. Emails were answered quickly and efficiently. Nic from the progression team worked tirelessly to chase up the purchaser and kept me up to date on ...
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“We were shown the property and moved in just over ......”

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Jan 27,2017
Minithumbup
Hayden
Tamer
By: 'Lisa'
Jan 27,2017
0 people found
this helpful
We were shown the property and moved in just over two weeks later, the team were on time and very efficient with getting all the documents dealt with as soon as possible....
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Comment on agent fees
Good
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“We were not really looking for something, just looking around ......”

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Jan 23,2017
Minithumbup
Hayden
Debbie
By: 'Ben'
Jan 23,2017
0 people found
this helpful
We were not really looking for something, just looking around what is on the Market. Then we saw our new home online and thought " that would be nice". We went a week later to view it with Hayden, he was absolutely amazing, we felt right ...
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“Hayden and Debbie were excellent. They were knowledgeable and very ......”

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Dec 23,2016
Minithumbup
Debbie
Hayden
By: 'Aaron'
Dec 23,2016
0 people found
this helpful
Hayden and Debbie were excellent. They were knowledgeable and very helpful. I like Haydens confident but unpressured approach while looking for a new home and Debbie was very quick in response and always helpful....
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Comment on agent fees
Fees were not bad at all!
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“The Brockley branch personnel have been fantastic in helping us ......”

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Dec 09,2016
Minithumbup
By: 'Janet'
Dec 09,2016
0 people found
this helpful
The Brockley branch personnel have been fantastic in helping us find and close on the purchase of our flat. They have been consistently responsive and knowledgeable. We thank them!...
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Comment on agent fees
NA
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“I have used Conrans as a landlord over the last ......”

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Oct 25,2016
Minithumbup
Tamer
By: 'Very'
Oct 25,2016
0 people found
this helpful
I have used Conrans as a landlord over the last five years and have asked them to find tenants on three occasions in that time, most recently this October. My experience has always been good, but this time it was particularly positive. The search to ...
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“Once we agreed to sell the house through Conrans, Michael ......”

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Oct 23,2016
Minithumbup
Michael
By: 'Debbie'
Oct 23,2016
0 people found
this helpful
Once we agreed to sell the house through Conrans, Michael John came and took some very good photographs , was quick to market it and was able to gain interest in the property and get viewings within a week. We had a couple of offers and ...
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Comment on agent fees
I was able to negotiate a fee of 1% plus Vat and felt that this was comparable with other agents. However, Conrans are able to reach the wider public with their brochure, website and the location of their shops.
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“Rob is very kind and patient. His excellent job helped ......”

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Oct 18,2016
Minithumbup
By: 'Huang'
Oct 18,2016
0 people found
this helpful
Rob is very kind and patient. His excellent job helped the transaction be completed smoothly. His effort is much appreciated....
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“I have received a excellent approach from staff at Conran ......”

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Oct 06,2016
Minithumbup
By: 'Jakub'
Oct 06,2016
0 people found
this helpful
I have received a excellent approach from staff at Conran Estates. Service was very professional and efficient. Through all the process of arranging new flat the atmosphere was really friendly and you could feel you really came to right place !...
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Comment on agent fees
The fees I found to be one of the lower you can possible pay plus there was no hidden costs. All you told on day one that's what you pay
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“Thanks to Rob and Edelyn for getting us over the ......”

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Sep 30,2016
Minithumbup
By: 'Guy'
Sep 30,2016
0 people found
this helpful
Thanks to Rob and Edelyn for getting us over the line to buy our house, it was a rocky road but they were both very supportive, friendly, informative and helped us no end. They assessed our needs and got us the very most for our ...
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Comment on agent fees
N/A
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“Debbie was very helpful and active. She did not even ......”

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Aug 27,2016
Minithumbup
Debbie
By: 'Daniel'
Aug 27,2016
0 people found
this helpful
Debbie was very helpful and active. She did not even seem to mind how often I contacted her and was always pleasant and helpful and keeping me up to date with every stage of my application. Very pleased to have had her handling my application ...
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Comment on agent fees
Good
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“Michael and Rob from Conran estates have helped us sell ......”

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Aug 26,2016
Minithumbup
Michael
By: 'AH_SE7'
Aug 26,2016
1 people found
this helpful
Michael and Rob from Conran estates have helped us sell our property in a very challenging market conditions. They have been extremely courteous and professional. They were always available for advice and we would not hesitate recommending them to our friends and colleagues....
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“Lee has been brilliant from start to finish both with ......”

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Aug 25,2016
Minithumbup
By: 'Thanks'
Aug 25,2016
2 people found
this helpful
Lee has been brilliant from start to finish both with our sale and purchase, he is polite, professional and honest! Thanks so much for making this very special purchase one to remember!...
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Comment on agent fees
Good
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“Both Hayden and Debbie were really helpful throughout the process, ......”

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Aug 24,2016
Minithumbup
Debbie
Hayden
By: 'Rebecca'
Aug 24,2016
0 people found
this helpful
Both Hayden and Debbie were really helpful throughout the process, keeping me informed and pleasant to deal with. Great service overall from Conran Estates....
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Comment on agent fees
Agent fees are fair, cheaper than other agencies
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“The service was excellent and the response to querys was ......”

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Aug 18,2016
Minithumbup
Hayden
Debbie
By: 'P'
Aug 18,2016
0 people found
this helpful
The service was excellent and the response to querys was almost immediate never waited more than 24hrs for a response....
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Comment on agent fees
Reasonable
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“All round outstanding service from start to finish. Very impressed ......”

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Aug 15,2016
Minithumbup
Michael
By: 'Andrew&Hayley'
Aug 15,2016
0 people found
this helpful
All round outstanding service from start to finish. Very impressed with all at Conran Estates and Conran Financial. Thank you...
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Comment on agent fees
Very good
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“I am very satisfied with the services offered.I was ......”

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Jul 31,2016
Minithumbup
By: 'Mamadou'
Jul 31,2016
0 people found
this helpful
I am very satisfied with the services offered. I was mainly in touch with Rob Walker and Debbie Lewis. I do appreciate their kindness and their efficiency....
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Comment on agent fees
I am very satisfied with the fees
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“Georgina arranged very swift maintainance visit although it was close ......”

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Jul 20,2016
Minithumbup
By: 'Kat'
Jul 20,2016
0 people found
this helpful
Georgina arranged very swift maintainance visit although it was close to the end of working hours the plumber came over within a space of 30 minutes since my call. Her approach was totally professionally and provided customer service spot on! Thanks a trillion!...
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“Georgina arranged very swift maintainance visit although it was close ......”

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Jul 20,2016
Minithumbup
By: 'Kat'
Jul 20,2016
0 people found
this helpful
Georgina arranged very swift maintainance visit although it was close to the end of working hours the plumber came over within a space of 30 minutes since my call. Her approach was totally professionally and provided customer service spot on! Thanks a trillion!...
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“All our dealings with Conran Estates were handled professionally and ......”

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Jul 07,2016
Minithumbup
Debbie
By: 'A'
Jul 07,2016
0 people found
this helpful
All our dealings with Conran Estates were handled professionally and in a timely manner. The staff were always available to assist and any issues were dealt with quickly and efficiently. Debbie coordinated our move in, any issues we had during our stay and our departure ...
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“Conran Estates, and Hayden Deol in particular were so helpful ......”

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Jul 07,2016
Minithumbup
Hayden
By: 'Antonia'
Jul 07,2016
0 people found
this helpful
Conran Estates, and Hayden Deol in particular were so helpful and supportive, they showed us properties only that were within our budget and requirements. When we put an offer in they kept lines of communication between us and vendors open, always answered queries promptly and ...
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Comment on agent fees
fees are very reasonble
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“Would definitely recommend using Conran estates.Very helpful staff and ......”

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Jul 04,2016
Minithumbup
Debbie
By: 'George'
Jul 04,2016
0 people found
this helpful
Would definitely recommend using Conran estates. Very helpful staff and was so patient with me as it was my first property to rent. Quick responses and all round great service....
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Comment on agent fees
Good
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“After meeting with at least 8 other letting agencies, I can ......”

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Jun 24,2016
Minithumbup
Hayden
Debbie
By: 'Shane'
Jun 24,2016
0 people found
this helpful
After meeting with at least 8 other letting agencies, I can confidently say that the experience provided by Conran Estates was by far the most pleasant. Hayden was not pushy at all and allowed us to view the flat multiple times (which other letting agencies would ...
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Comment on agent fees
Fees were very fair. They don't charge anything that every other letting agency charges. They don't charge extra "administration fees" or expensive "agency fees". As I remember, all we had to pay to get into our flat was the deposit and first month rent. Very fair. I don't think other letting agencies could beat that.
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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