Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“Sue has always been really helpful when dealing with any ......”

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Dec 21,2017
Minithumbup
By: 'Harriet'
Dec 21,2017
0 people found
this helpful
Sue has always been really helpful when dealing with any maintenance queries. Efficiently resolved and always in a polite, personal and professional way. Working in the industry I understand the pressures of being a property manager and Sue shines above the rest. She is proactive ...
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“The lettings process was managed effectively and efficiently from the ......”

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Dec 20,2017
Minithumbup
By: 'Robbie'
Dec 20,2017
0 people found
this helpful
The lettings process was managed effectively and efficiently from the outset. Communications were excellent, timely and friendly. The overall service provision was excellent and the advice given well-judged and informed. I would happily recommend Samantha Phillips and the wider team at Conran's....
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By: Derek Curtis
Jan 03, 2018
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I agree with this comment. I also found Samantha and the Eltham team very helpful , friendly and professional in there approach with us letting from them ...

“We were very keen to explore the New Cross/Brockley ......”

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Dec 16,2017
Minithumbup
By: 'Nick'
Dec 16,2017
0 people found
this helpful
We were very keen to explore the New Cross/Brockley area and we found Conran Estates very helpful with our inquiries. Dan was particularly responsive and answered all our questions about the flat we eventually moved into. There was quite a quick turnaround on when ...
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“Hayden is both dedicated and professional in his job, and ......”

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Dec 16,2017
Minithumbup
Hayden
By: 'Marie'
Dec 16,2017
0 people found
this helpful
Hayden is both dedicated and professional in his job, and for a person being new to the market, he was able to answer all the question I asked which I'm very happy and grateful for! :)...
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“Hayden has been always very helpfull and professional in all ......”

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Dec 14,2017
Minithumbup
Hayden
By: 'Mariana'
Dec 14,2017
0 people found
this helpful
Hayden has been always very helpfull and professional in all the process of letting . Me and my housemate are satisfied with his work ....
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“Guy Marsh has just sold my daughter's flat in Brockley. ......”

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Dec 12,2017
Minithumbup
Guy
By: 'Richard'
Dec 12,2017
1 people found
this helpful
Guy Marsh has just sold my daughter's flat in Brockley. I am a recently retired solicitor with over 40 years of property experience. The service provided by Guy and his colleagues at the firm's Brockley office could not have been bettered. Numerous problems were encountered over ...
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Comment on agent fees
The fees charged by the firm were extremely reasonable and in view of the amount of work involved on their part certainly represented value for money.
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“As first time buyers, we could not have hoped for ......”

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Dec 10,2017
Minithumbup
Hayden
By: 'Lea'
Dec 10,2017
0 people found
this helpful
As first time buyers, we could not have hoped for any better experience. Hayden has been extremely helpful during the whole process from the first viewing to completion. Service was very professional and communication was always clear and timely. Highly recommend!...
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Comment on agent fees
N/a
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“Fantastic estate agents. Over the months searching for a house ......”

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Dec 08,2017
Minithumbup
Guy
By: 'Dom'
Dec 08,2017
0 people found
this helpful
Fantastic estate agents. Over the months searching for a house the team at Conran Brockley gave my wife and I the best possible experience of house hunting. I say team because they really are just that. They were always accommodating and just an absolute pleasure ...
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Comment on agent fees
Good
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“Dealing with conran states was very pleasant and Harry made ......”

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Dec 08,2017
Minithumbup
By: 'Fernanda'
Dec 08,2017
0 people found
this helpful
Dealing with conran states was very pleasant and Harry made sure everything run as smoothly as possible. Thanks your hard work....
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“Rob helped me throughout the whole purchase process. Very clear, ......”

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Nov 30,2017
Minithumbup
By: 'Alessandro'
Nov 30,2017
0 people found
this helpful
Rob helped me throughout the whole purchase process. Very clear, precise and keen to help, Rob made sure that the sell/purchase went as smoothly as possible....
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“Since my first viewing of the property I am buying ......”

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Nov 30,2017
Minithumbup
By: 'Bethan'
Nov 30,2017
0 people found
this helpful
Since my first viewing of the property I am buying my main contact has been with Harry. Harry has been very pleasant to deal with and has also been very patient and accommodating in arranging subsequent viewings and has given prompt access ensuring surveys etc ...
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“Great service, very happy to help and all queries were ......”

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Nov 30,2017
Minithumbup
By: 'Sam'
Nov 30,2017
0 people found
this helpful
Great service, very happy to help and all queries were answered with haste. I would certainly recommend them both to anyone. Both honest and made sure we were well looked after. Never felt sold to. In all exactly what I wanted to experience from estate ...
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Comment on agent fees
Good
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“Fabulous, patient, thorough, professional service. Great communication and attitude by ......”

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Nov 29,2017
Minithumbup
Hayden
Tamer
By: 'GB'
Nov 29,2017
0 people found
this helpful
Fabulous, patient, thorough, professional service. Great communication and attitude by the whole team. We highly recommend them to anyone looking to sell a property.....
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Comment on agent fees
Fair fee structure.
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“I'm based overseas and Conrans have been invaluable in setting ......”

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Nov 22,2017
Minithumbup
Michael
By: 'Jen'
Nov 22,2017
0 people found
this helpful
I'm based overseas and Conrans have been invaluable in setting up our rental property. Their advice and guidance really made a huge difference. Would definitely recommend them....
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“Pleasure to do Business with as it was my first ......”

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Nov 17,2017
Minithumbup
By: 'Guy'
Nov 17,2017
0 people found
this helpful
Pleasure to do Business with as it was my first rental. Guy Marsh at the Brockley Branch kept me informed all the way through from start to finish. I would recommend to anyone seeking to rent or buy to contact him....
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“Hayden was very helpful and engaging while showing us the ......”

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Nov 16,2017
Minithumbup
Hayden
By: 'TV'
Nov 16,2017
0 people found
this helpful
Hayden was very helpful and engaging while showing us the property, he had knowledge and seemed an honest agent hence why we ended up renting....
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“Guy was acting as agent for the seller when we ......”

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Nov 12,2017
Minithumbup
Guy
By: 'Frances'
Nov 12,2017
0 people found
this helpful
Guy was acting as agent for the seller when we bought our first home. He was always quick to respond to our queries (even whilst on holiday!) and kept us updated. This good communication helped us to get from offer to exchange in just 5 weeks....
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Comment on agent fees
N/A
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“Rented out our flat with Dan and Guy. Good service ......”

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Nov 09,2017
Minithumbup
Guy
By: 'Dave'
Nov 09,2017
0 people found
this helpful
Rented out our flat with Dan and Guy. Good service and advice throughout. Would recommend using this company to any other landlords....
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“Very happy with the service we received. All staff were ......”

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Nov 03,2017
Minithumbup
Guy
By: 'M'
Nov 03,2017
0 people found
this helpful
Very happy with the service we received. All staff were helpful and professional. The process from start to finish went fine, there was nothing overly complicated and we never felt ignored or hassled. We found tenants for the property within 2 weeks, which was the time-frame ...
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Comment on agent fees
Feels like good value.
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“Very prompt and kind help in all issues related to ......”

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Nov 02,2017
Minithumbup
Hayden
By: 'AbrilC'
Nov 02,2017
0 people found
this helpful
Very prompt and kind help in all issues related to the flat rent even when he was not in charge in resolving them....
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Comment on agent fees
Good
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“Guy and his team recently managed the sale of our ......”

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Oct 16,2017
Minithumbup
By: 'Vicky'
Oct 16,2017
0 people found
this helpful
Guy and his team recently managed the sale of our house. They were smart, hardworking and lovely to deal with....
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“Brilliant staff! Friendly, helpful and know exactly what they are ......”

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Oct 12,2017
Minithumbup
By: 'AlexDesmond'
Oct 12,2017
0 people found
this helpful
Brilliant staff! Friendly, helpful and know exactly what they are doing. Pleasure to work with and provide a great service....
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“Very good experience with Conran Estates for the sale of ......”

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Oct 09,2017
Minithumbup
Hayden
Doug
By: 'Alison'
Oct 09,2017
0 people found
this helpful
Very good experience with Conran Estates for the sale of our flat. Efficient, professional and friendly service, in particular from Hayden, who was our main point of contact for the duration of the transaction....
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Comment on agent fees
Reasonably priced compared to other local firms.
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“Excellent service and experiance with Conran estates and specifically with ......”

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Oct 04,2017
Minithumbup
Hayden
By: 'Ryan'
Oct 04,2017
0 people found
this helpful
Excellent service and experiance with Conran estates and specifically with Hayden. Great communication throughout the property search and purchase cycle - speedy replies to emails and phone calls etc. Thanks...
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“Excellent service from Tamer, Hayden and the team. We purchased ......”

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Oct 01,2017
Minithumbup
Tamer
Hayden
By: 'KP'
Oct 01,2017
1 people found
this helpful
Excellent service from Tamer, Hayden and the team. We purchased our flat through Conran and decided to use them to sell the flat as well. They are reliable, professional and efficient. They are quick to respond to any questions and always keep us informed during ...
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“They assisted me with a property purchase. While representing the ......”

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Sep 08,2017
Minithumbup
Hayden
By: 'FirstTimeBuyer'
Sep 08,2017
0 people found
this helpful
They assisted me with a property purchase. While representing the seller, they took the time to ensure that I was kept abreast of all developments and answered my queries promptly. They also helped with a few key issues throughout the process that made things easier ...
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Comment on agent fees
I did not pay any fees as the buyer.
Was this helpful? Yes

“I would like to thank Micheal for his expert advice ......”

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Sep 02,2017
Minithumbup
Michael
By: 'Nigel'
Sep 02,2017
0 people found
this helpful
I would like to thank Micheal for his expert advice and guidance and Nikki for keeping us updated with both the viewings and feedback. I would thoroughly recommend the services of Conran Estates....
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Comment on agent fees
Fees were very competitive and good value for the services received.
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“Tamer was a pleasure to do business with from the ......”

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Aug 30,2017
Minithumbup
Tamer
Doug
By: 'Harry'
Aug 30,2017
0 people found
this helpful
Tamer was a pleasure to do business with from the word go, very accommodating and provided as much information as he could on the property. Once our offer was accepted the process was overall very smooth and we're really pleased with our new flat. I ...
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Comment on agent fees
n/a.
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“Pleasant and very professional. Realistic and honest with pricing and ......”

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Aug 25,2017
Minithumbup
Doug
By: 'Alexandra'
Aug 25,2017
0 people found
this helpful
Pleasant and very professional. Realistic and honest with pricing and changes in the market. Exceptional with keeping you updated very reassuring. I highly recommend them and would most definitely use them again...
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Comment on agent fees
Good
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“Bought my place from them a few years ago and ......”

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Aug 25,2017
Minithumbup
Tamer
Doug
By: 'Phoebe'
Aug 25,2017
0 people found
this helpful
Bought my place from them a few years ago and they now help me rent it out while I'm overseas. Great team which are helpful, responsive and actually care. I'll recommend them to anyone....
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Comment on agent fees
Fees are very reasonable.
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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