Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“Great!...”

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May 12,2018
Minithumbup
By: 'Sam'
May 12,2018
0 people found
this helpful
I chose Conran Estates because I remembered how efficient they were when I bought my first property so when I decided to sell years on they were the obvious choice. I was not disappointed! I had a buyer within a week and Rob has been ...
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Comment on agent fees
Fair
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“Efficient and polite...”

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May 05,2018
Minithumbup
Rob
By: 'DH'
May 05,2018
0 people found
this helpful
Samantha and Rob did a great job in selling my property. They were always easy to contact, polite and helpful, and very transparent about the sale process. I'd be happy to recommend them both. Thanks....
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Comment on agent fees
The fees are fair.
Was this helpful? Yes

“Very good service...”

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May 04,2018
Minithumbup
By: 'Zou'
May 04,2018
0 people found
this helpful
The house I bought was on a chain of five. But everything went smoothly through Ms Samantha's professional skill. Really appreciate what Samantha has done....
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“Fantastic Service...”

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May 01,2018
Minithumbup
Hayden
Tamer
By: 'Emma'
May 01,2018
0 people found
this helpful
I would like to say a thank you to Hayden, Tamer and the rest of the Conran Estates team for the sale of my apartment. The whole process was extremely easy from a customer side. The marketing information was excellent. Very professionally prepared. A buyer ...
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Comment on agent fees
Excellent pricing.
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“Excellent service...”

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Apr 30,2018
Minithumbup
Guy
By: 'Tho'
Apr 30,2018
0 people found
this helpful
From the moment we met Dan through to the handing over the keys and a tea and chat with Guy, the service the Brockley team provided was of the highest standard. In an industry where relationships are key, the Brockley team (and Dan and Guy ...
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“Diligent, determined, friendly and focussed...”

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Apr 30,2018
Minithumbdown
Doug
By: 'J'
Apr 30,2018
0 people found
this helpful
Due to the slowing down of the London property market, it took over a year to sell our two bedroom flat in Greenwich. However Doug, and Tamer and the team, worked tirelessly to promote it, despite two disappointments when buyers pulled out. Their unflappable positivity ...
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Was this helpful? Yes

“Quality service!...”

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Apr 19,2018
Minithumbup
By: 'Halyna'
Apr 19,2018
0 people found
this helpful
Samantha is very professional estate agent who helped us to sell ours and buy another property. I can recommend Samantha as responsible, always answering questions and keeping clients up to date with transaction progress. I liked that she is very honest and honesty is very ...
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Comment on agent fees
ok
Was this helpful? Yes

“Professional, friendly and accessible...”

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Apr 17,2018
Minithumbup
Hayden
Tamer
By: 'S'
Apr 17,2018
0 people found
this helpful
I have just completed a purchase from Conran Estates in Greenwich with Hayden Deol. Hayden checked in regularly to ensure all parts of the process were moving along and was able to follow-up with the Seller/Solicitors when progress stalled, and I reached out to ...
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Comment on agent fees
N/A - I purchased a flat.
Was this helpful? Yes

“Property Purchase in Charlton...”

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Apr 09,2018
Minithumbup
By: 'Jackie'
Apr 09,2018
0 people found
this helpful
Very professional and helpful. Keeping me informed on the purchase. I dealt with Erika ( Dunley) when she was based at the Charlton office....
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Comment on agent fees
fair and in line with market expectations
Was this helpful? Yes

“Excellent service from start to finish .very professional and easy to talk to .found me a tenant within 1 week.would highly recommend...”

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Apr 05,2018
Minithumbup
By: 'Dean'
Apr 05,2018
0 people found
this helpful
They viewed my property promptly.we had an honest talk on rent likely to be achieved.iThey found me a tenant within 1 week,at the price agreed in the initial discussion. The whole process was easy from start to finish and the Communication has been ...
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Comment on agent fees
Fees very reasonable
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“Knowlegeable and professional service...”

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Apr 03,2018
Minithumbup
Michael
By: 'Jon'
Apr 03,2018
0 people found
this helpful
Just completed a sale and purchase with the Conran team in Charlton and with Erika Dunley who has now moved to another branch. From the initial valuation to the completion on our transactions the service was friendly and prompt. The team provided updates when we ...
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“Professional, friendly service...”

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Apr 01,2018
Minithumbup
Guy
By: 'Hardip'
Apr 01,2018
0 people found
this helpful
Guy let my flat in Telegraph Hill. He was friendly, used professional photos to market the property and always notified me in advance of viewings. I had tenants moving in within a month at a fair rent and the fee for a fully managed service ...
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Comment on agent fees
Much better than competitors' fees.
Was this helpful? Yes

“Great communication...”

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Mar 29,2018
Minithumbup
By: 'Louise'
Mar 29,2018
0 people found
this helpful
Samantha done a great job in selling our property, her communication was fantastic,always giving us feedback and advice on getting our property sold,I would definitely recommend Samantha and all the team at Conran Estates in eltham if you want to sell your property ...
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Comment on agent fees
The fees was very reasonable and was the cheapest we could find
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“Excellent Service...”

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Mar 28,2018
Minithumbdown
Guy
By: 'JW'
Mar 28,2018
0 people found
this helpful
Thanks to Guy and all the team, you did a great job marketing my property, and not an ounce of BS (something I've come to expect from a typical SE London Agent). I wish you all the best for 2018 , and I will also be sure ...
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Comment on agent fees
Fees - about right I think
Was this helpful? Yes

“Very good communication...”

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Mar 27,2018
Minithumbup
By: 'Gordon'
Mar 27,2018
0 people found
this helpful
Samantha was fantastic in keeping the process moving. Her professionalism and dedication was very much appreciated. I'd gladly recommend both Samantha and Conran Estates to anyone looking for a property in the Charlton/ Blackheath area....
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“Amazing service!...”

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Mar 27,2018
Minithumbup
By: 'Hannah'
Mar 27,2018
0 people found
this helpful
It was an absolute pleasure to deal with Samantha, she worked really hard to get us through to completion and kept everyone up to date all the way through the process. I wouldn't hesitate to recommend Samantha and Conran Estates in the future....
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Was this helpful? Yes

“Thanks...”

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Mar 26,2018
Minithumbup
By: 'Natasha'
Mar 26,2018
0 people found
this helpful
Rob was very helpful in keeping me updated through the process and helped push through some paperwork, whenever I called the office and Rob was not there messages got passed along and Nikki helped which I was grateful for....
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“Achieved a full asking price offer on our flat...”

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Mar 26,2018
Minithumbup
By: 'Denise'
Mar 26,2018
0 people found
this helpful
Samantha helped us to achieve an offer of the full asking price on our flat within days of registering with Contan Estates. She was then efficient at helping us to get the process moving along quickly and did a lot of chasing towards exchange and ...
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes

“Very helpful team!...”

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Mar 26,2018
Minithumbup
Hayden
By: 'Ilona'
Mar 26,2018
0 people found
this helpful
Hayden & Roisin were fantastic throughout the whole letting process! From the 1st viewing through to signing the agreement they were super helpful and attentive! Everything went very smoothly! Thank you both so much!...
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“Great customer service!...”

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Mar 26,2018
Minithumbup
Guy
By: 'John'
Mar 26,2018
0 people found
this helpful
We had seen a few properties with Conran when we were looking to buy and when we came to let our flat there was only one choice! Guy is fantastic, very knowledgeable and personable. We were very happy with Conran!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Fast and reliable...”

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Mar 24,2018
Minithumbup
By: 'Lex'
Mar 24,2018
0 people found
this helpful
Great guy, got us into the flat quickly and without any problems / hiccups. Saved us from a pretty dire situation, a previous flat falling through so we were looking for a quick deal, which we got. Big thanks Dan....
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“Great service!...”

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Mar 23,2018
Minithumbup
By: 'Kay'
Mar 23,2018
0 people found
this helpful
Thanks very much for a very speedy response in sorting out an emergency boiler repair for our tenant. Fast efficient and friendly service much appreciated....
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“Personal touch...”

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Mar 23,2018
Minithumbup
By: 'Hazel'
Mar 23,2018
0 people found
this helpful
Erika made the viewing process really enjoyable. She was friendly, personable, and understanding of our needs. The particular property I had set my heart on was very popular and she kept me informed of progress at every step of the way and this contact continued ...
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“Fantastic and loyal service...”

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Mar 21,2018
Minithumbup
By: 'Amina'
Mar 21,2018
0 people found
this helpful
Rob was a fantastic agent in the purchase of my new property in Charlton. I have had two encounters with Conran's. I put in a property on a flat in Charlton and was gazumped in Aug 2017, Rob stayed in touched to keep me informed of ...
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Comment on agent fees
No issues at all
Was this helpful? Yes

“Great consideration from the team...”

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Mar 21,2018
Minithumbup
Hayden
By: 'Gregoire'
Mar 21,2018
0 people found
this helpful
Great support and information throughout the process (negotiation and paperwork follow-up). The team always considers and values your opinion, even as a tenant. I cannot say the same of all my previous experiences....
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Was this helpful? Yes

“Highly recommend...”

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Mar 20,2018
Minithumbup
Hayden
Georgina
By: 'C'
Mar 20,2018
0 people found
this helpful
The service was very efficient, reasonable, friendly and professional, agents always willing to assist - couldn't ask for more. Highly recommend....
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“Stan was very kind during our viewing and gave me "......”

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Mar 19,2018
Minithumbup
By: 'Tiago'
Mar 19,2018
0 people found
this helpful
Stan was very kind during our viewing and gave me "space" to discuss the property with my wife. He was very available to answer my questions....
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“Good Experience...”

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Mar 16,2018
Minithumbup
Doug
Hayden
By: 'Darpan'
Mar 16,2018
0 people found
this helpful
We met Dough first from Conran and he was very professional and gave us space to decide etc . Jeff Lever from mortgage too was straight forward , transparent . we met Hayden through Dough and Hayden was very approachable . Although there was a bit of mis communication ...
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Comment on agent fees
Ok . I had to negotiate
Was this helpful? Yes

“Guy was incredibly diligent. He is from the area so ......”

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Mar 14,2018
Minithumbup
Guy
By: 'Alex'
Mar 14,2018
0 people found
this helpful
Guy was incredibly diligent. He is from the area so knows his stuff and held our hands throughout the process. If you want someone sharp and on it then he is the agent to work with....
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Comment on agent fees
Same as everywhere in the area.
Was this helpful? Yes

“Without Rob and Michael's help at the eleventh hour as ......”

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Mar 14,2018
Minithumbup
Michael
By: 'Simon'
Mar 14,2018
0 people found
this helpful
Without Rob and Michael's help at the eleventh hour as our buyer's mortgage company had unexpected queries, I doubt we would have sold our flat! Always responsive and helpful (as was the rest of the Charlton team and the Greenwich team when we were letting ...
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Comment on agent fees
Fees were fair and comparable to the other agents we looked at
Was this helpful? Yes
By: Michael John
Mar 15, 2018
View all comments (1)
Thank you very much for your kind words Simon, it was a pleasure to get your sale through for you. Best regards, Michael and Rob. ...

Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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