Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“Brockley Flat Sale...”

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Aug 01,2018
Minithumbup
Guy
By: 'Charles'
Aug 01,2018
0 people found
this helpful
We interviewed three agents before appointing Conran Estates. Guy Marsh offered a quite different and refreshing approach to marketing the property in addition to employing a simple, relaxed contractual arrangement. Living away from the property , we entrusted the complete management of the process to Guy ...
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Comment on agent fees
Fair and reasonable
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“A+++++++++...”

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Aug 01,2018
Minithumbup
Rob
By: 'Khalil'
Aug 01,2018
0 people found
this helpful
Rob & Samantha excellent services , amazing team , very polite, caring , top class communication , very helpful and more etc . they are good asset to Conran. Also your mortgage advisor is very very nice honest man. i would like to take the opportunity to thank all of them,...
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Comment on agent fees
you should be more competitive with purple bricks so you need to think of ideas to reduce your fees according to the amount and number of viewer you offer . if house sold quickley you can offer a bit of reduced fees
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“Outstanding!...”

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Jul 31,2018
Minithumbup
Guy
By: 'Ian'
Jul 31,2018
0 people found
this helpful
We sold our flat through Conran Estates, and we couldn't be happier with the service we received. Guy, Dan and Rashida were outstanding – they are efficient, professional, and very knowledgable about the Brockley property market. They're also very friendly and genuinely supportive. They helped us ...
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Comment on agent fees
The fees were very reasonable and took into account the fact that it was a shared ownership property.
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“Sale of flat in Brockley...”

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Jul 31,2018
Minithumbup
By: 'Rob'
Jul 31,2018
0 people found
this helpful
Guy, Rashida and Dan were responsive, on the ball and good to deal with all the way through the sale process. I can thoroughly recommend Conran Estates....
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Comment on agent fees
Fees are reasonable
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“There for us all the way through...”

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Jul 30,2018
Minithumbup
Guy
By: 'Potter909'
Jul 30,2018
0 people found
this helpful
We chose to sell our flat through Conran Estates in Brockley not only because they were local to us but because we felt they were one of the few agents being realistic about the current selling market and how we fitted into it. We felt ...
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Comment on agent fees
We felt the fees were on par with other agents
Was this helpful? Yes

“Excellent...”

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Jul 29,2018
Minithumbup
Guy
By: 'Mam'
Jul 29,2018
0 people found
this helpful
we bought our flat through Conran Estates, it was by far our best experience with any estate agent during our 6 month house hunting. It was an absolute pleasure dealing with them: Dan Sharpe was very professional, efficient, honest, proactive, always available and very helpful during ...
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“54 Harlinger...”

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Jul 29,2018
Minithumbup
By: 'Calvin'
Jul 29,2018
0 people found
this helpful
5 stars - Words cannot describe how helpful Rob has been in the purchase of 54 Harlinger St. Firstly he helped all parties to understand the financial reality of the recent downturn in house price which enabled me to sell my flat to a first time buyer ...
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Comment on agent fees
NA - I'm a purchaser not a seller, I am not subject to fees from Conran Estates
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“Very professional...”

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Jul 28,2018
Minithumbup
By: 'Tony'
Jul 28,2018
0 people found
this helpful
Even though Erika was acting for my vendor I had a great deal of contact with her throughout my purchase, which was at times very difficult. Even though not obliged to help me in any way Erika was able to give me great advice and ...
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Comment on agent fees
I cannot comment on their fees. See above
Was this helpful? Yes

“Sale of Property...”

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Jul 24,2018
Minithumbup
Guy
By: 'Scarlet'
Jul 24,2018
0 people found
this helpful
Outstanding and consistent service provided throughout the sale process. Very Polite, and met all the high standards expected. 10 out of 10...
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Comment on agent fees
very good
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“A good experience...”

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Jul 20,2018
Minithumbup
By: 'scooper'
Jul 20,2018
1 people found
this helpful
We asked several agents to pitch for selling a house close to the park in Greenwich and, at the valuation, Tamer impressed us as the most knowledgeable, efficient and helpful. Once on their books, Tamer, Doug, Hayden and the team worked impressively together to find ...
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Comment on agent fees
Fees were average.
Was this helpful? Yes
By: Tamer Alcici
Jul 20, 2018
View all comments (1)
Hello Mr Cooper, thanks ever so much for your kind comments and we are glad you enjoyed our service. We hope to assist you in the near future in some form. All the best, Tamer Alcici ...

“Great Communication...”

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Jul 20,2018
Minithumbup
Guy
By: 'George'
Jul 20,2018
0 people found
this helpful
As first time buyers the team at Conran proved to be excellent. Being completely unfamiliar with the process Guy communicated with us in a timely fashion at every stage of the process and I strongly believe the transaction would not have gone as smoothly if ...
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“Very helpful with Sale of our Flay...”

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Jul 18,2018
Minithumbup
Doug
By: 'Matt'
Jul 18,2018
1 people found
this helpful
Doug and the team were very helpful throughout the sale of our two bed flat. From the initial valuation, the professional photos and listing on all the relevant websites, all was managed quickly and efficiently. Once we had a buyer Doug was extremely professional and ...
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Comment on agent fees
A competitive 1%
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“Great service...”

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Jul 18,2018
Minithumbup
By: 'Zydrone'
Jul 18,2018
0 people found
this helpful
Great service and good communication. Very quick to arrange viewings, flexible regarding timings and very professional. If we ever need an agency again we will definately turn to Conran Estates....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Rob Iommazzo
Jul 18, 2018
View all comments (1)
Thank you for your kind feedback its deeply appreciated, we look forward to completing on your transaction soon ...

“First class professional and friendly service......”

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Jul 14,2018
Minithumbup
Hayden
Doug
By: 'AdamJ'
Jul 14,2018
0 people found
this helpful
As a first time buyer I was worried about the unknowns of buying a property. Hayden took the pressure out of buying my first place. He made sure everything progressed nicely, he was quick to resolve any queries or questions I had and kept me ...
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“Top quality...”

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Jul 06,2018
Minithumbup
Rob
By: 'Great'
Jul 06,2018
0 people found
this helpful
The service provided by Conran was the highest quality. For the last three months of the sale I was out of the country and heavily reliant on Erika to do almost all of the practical things associated with the sale. She went above and beyond, ...
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Comment on agent fees
Competitive.
Was this helpful? Yes

“Conran Estate took all the pressure out of selling, they actually made it almost enjoyable, always replied to calls and emails promptly....”

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Jul 03,2018
Minithumbup
Guy
By: 'Miss'
Jul 03,2018
0 people found
this helpful
Guy & Dan were there every step of the way. So helpful and fair and answering endless questions and concerns. They surpassed all my expectations....
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Comment on agent fees
good
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“Quick, friendly, easy...”

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Jul 03,2018
Minithumbup
Guy
By: 'James'
Jul 03,2018
0 people found
this helpful
Rashida was a great companion through our first home buying experience. She was always prompt, polite, knowledgable and - above all - very friendly and approachable....
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“Briilaint!!...”

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Jul 03,2018
Minithumbup
Guy
By: 'KS'
Jul 03,2018
0 people found
this helpful
Guy and Dan were so helpful, so friendly and so intuitive with regards to our criteria, personality and needs. They identified the perfect property for us and the process was facilitated so smoothly. I would highly recommend them!...
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“PURCHASE...”

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Jul 02,2018
Minithumbup
Doug
By: 'Sharon'
Jul 02,2018
0 people found
this helpful
Doug was great and very patient throughout the process. As first time buyers he really helped us out. Thank you!...
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“Great service from a nice team...”

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Jul 02,2018
Minithumbup
Guy
By: 'Rosie'
Jul 02,2018
0 people found
this helpful
Guy and Dan rented my house quickly and efficiently to a lovely bunch of people. It went very smoothly and was pretty quick. I would definitely recommend conran to prospective tenants....
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“really helpful...”

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Jun 30,2018
Minithumbup
Hayden
By: 'Fabiana'
Jun 30,2018
0 people found
this helpful
Hayden and Roisin were both really lovely and helpful! They made the process less stressful and way much easier for me and my flat mate....
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“Best estate agents we could ask for...”

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Jun 29,2018
Minithumbup
Hayden
By: 'Lucy'
Jun 29,2018
0 people found
this helpful
Moving house is a big challenge on its own, but Conrad estates made our process easier. Hayden Deol looked after us from the get go. He listened to our brief on what we wanted and offered us something better. Very accomidating and patient with us ...
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Comment on agent fees
Good
Was this helpful? Yes

“Michael and Nikki...”

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Jun 26,2018
Minithumbup
By: 'DerrickBuyer'
Jun 26,2018
0 people found
this helpful
We have just completed a purchase via Conran's at Charlton - a very complicated purchase which took some 18months to complete. Both Nikki Moody and Michael John assisted us immensely in keeping us informed and updated every step of the way. Their professionalism, transparency and ...
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“Above and beyond...”

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Jun 24,2018
Minithumbup
Hayden
By: 'FirstTimeBuyerGreenwich'
Jun 24,2018
0 people found
this helpful
According to my solicitor, it was one of the most complicated purchases in her 25 year career, there were so many hurdles and bumps along the way but Hayden's dedication and hard work throughout the entire process was a key factor in us finally getting to ...
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“First Class Service - Lettings...”

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Jun 12,2018
Minithumbup
Hayden
Debbie
By: 'J'
Jun 12,2018
0 people found
this helpful
From the minute we walked through the door, to the point at which we collected the keys to our ideal home, the service was exceptional. Hayden was great at getting us in the door for a viewing, as well as in his negotiations. At no ...
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Comment on agent fees
Better than average fees.
Was this helpful? Yes

“Sold Flat - Brockley...”

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May 22,2018
Minithumbup
Guy
By: 'Robert'
May 22,2018
0 people found
this helpful
Selling property in London can be a roller coaster experience so I was determined to use the right estate agent to sell my flat in Brockley. After meeting a number of local estate agents, it was refreshing to meet Guy who came across genuine and ...
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Comment on agent fees
There are cheaper estate agents but Guy and I struck a deal which, in the end, worked out perfect for us both.
Was this helpful? Yes

“Really Helpful...”

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May 22,2018
Minithumbup
Rob
By: 'DMC1'
May 22,2018
0 people found
this helpful
Rob and the team were really helpful. Took a little longer than I had hoped (Solicitors !!) but Rob kept me in the loop, pushed along where he needed to and tried to iron out any issues. Great after sales services as well with those 'just ...
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Comment on agent fees
NA
Was this helpful? Yes

“Friendly, reliable local experts...”

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May 21,2018
Minithumbup
Guy
By: 'Happy'
May 21,2018
0 people found
this helpful
We have sold two apartments through Conran Estates now and would definitely recommend them. Guy has his finger on the pulse of local real estate which is exactly what we needed - especially as the market is particularly unpredictable at the moment and we are ...
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Comment on agent fees
We compared 8 different agents and found Conran's fees reasonable among their peers. Certainly good value.
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“Cool and calm...”

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May 18,2018
Minithumbup
Doug
Tamer
By: 'SJJoyce'
May 18,2018
0 people found
this helpful
Conran were the selling agents for our house purchase. Our purchase process was very long and difficult due to an issue further up the chain, but Doug and his team were professional throughout and good at getting back to us with all of our queries. ...
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Comment on agent fees
n/a
Was this helpful? Yes

“Sustained Support...”

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May 14,2018
Minithumbup
By: 'A'
May 14,2018
0 people found
this helpful
Erika has been open and swift to answer questions/give feedback right from the start. I had a lovely (and strategically located) Victorian property to sell, but mainly due to Brexit and its impact on the housing market, the sell had proofed to be more ...
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Comment on agent fees
Fair.
Was this helpful? Yes

Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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