Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“Service...”

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Nov 04,2018
Minithumbup
By: 'AC'
Nov 04,2018
0 people found
this helpful
We were extremely pleased with the service that Rob provided; the conclusion to exchange of contracts and completion was the most difficult and very time consuming that I have ever experienced. Rob went out of his way to ensure that an exchange and a completion ...
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“Top rate service...”

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Nov 03,2018
Minithumbup
Guy
By: 'Helen'
Nov 03,2018
0 people found
this helpful
Thank you to Guy and the team for a great estate agent experience! Attentive, thorough and always friendly and accommodating. I couldn't recommend more....
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Comment on agent fees
Good
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“Property Management - fantastic service...”

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Oct 31,2018
Minithumbup
Rob
By: 'Thomas'
Oct 31,2018
0 people found
this helpful
I would thoroughly recommend Conran Estates. I approached them regarding property management and initially met with Rob - he was exceptionally professional and personable and most importantly for me, really gave me time to have an in-depth discussion about all the finer details. As a ...
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Comment on agent fees
Very reasonable, I was very pleasantly surprised.
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“Buying Our First Home...”

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Oct 30,2018
Minithumbup
By: 'Liz'
Oct 30,2018
0 people found
this helpful
We have recently moved into our first home after many months of waiting....Rob was great always ready to answer my persistent queries in relation to the sale. The seller's dragged the chain massively but Rob was diligent and kept pushing them and kept us ...
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Comment on agent fees
N/A
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“Sale of House in Grove Park Area...”

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Oct 29,2018
Minithumbup
By: 'Ramas'
Oct 29,2018
0 people found
this helpful
Erika led on the sales process. She was very supportive and proactive giving good advice to help us through the process and liaised with all parties involved in a timely manner. Thank You very much...
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Comment on agent fees
Fees were fair and comparable to the other agents we looked at
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“Flat Sale...”

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Oct 28,2018
Minithumbup
Doug
Tamer
By: 'Daniel'
Oct 28,2018
1 people found
this helpful
I was very happy with the service when buying my flat through Conran Estates, which is what made me go back to them when it came time to sell it. They kept me well advised and informed throughout the process, and I always felt my ...
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“Sale...”

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Oct 26,2018
Minithumbup
Michael
By: 'M'
Oct 26,2018
0 people found
this helpful
Michael led on the sales process. He was very supportive and proactive giving good advice to help us through the process and liaised with all parties involved in a timely manner....
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Comment on agent fees
I would assume that we were charged a standard amount with regard to fees.
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“Great Customer Service...”

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Oct 26,2018
Minithumbup
By: 'Ore'
Oct 26,2018
0 people found
this helpful
Conran were professional and reliable. Great communication. Samantha was really helpful. If I ever needed an agency again I would definitely use Conran again. The moving process is smooth....
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Comment on agent fees
GOOD
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“We are very lucky, grateful and appreciative !...”

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Oct 23,2018
Minithumbup
By: 'Iglika'
Oct 23,2018
0 people found
this helpful
Me and my sister are both so very thankful to Debbie Lewis for her outstanding help and understanding manner. All problems with the flat are being resolved in the best possible way and on time! Excellent customer service and communication. Highly recommend!...
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Comment on agent fees
Acceptable and reasonable fees
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“Conran Estates - I could not be happier with the ......”

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Oct 20,2018
Minithumbup
By: 'Paris'
Oct 20,2018
0 people found
this helpful
Conran Estates - I could not be happier with the service provide by Guy Marsh and his team. Best experience I have had during a property transaction. Great depth of knowledge on market conditions and property transactions with attention to detail and customer service that ...
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“Brilliant Service...”

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Oct 20,2018
Minithumbup
By: 'Brilliant'
Oct 20,2018
0 people found
this helpful
Incredible service with great attention to detail and full support throughout the transaction. Guy Marsh was always available and there for us ensuring a smooth and quick transaction. He is exceptional in resolving issues in a quick and professional manner. We couldn't be happier with ...
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“Sale of house in Forest Hill...”

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Oct 18,2018
Minithumbup
By: 'Barry'
Oct 18,2018
0 people found
this helpful
Conran's have just sold a house for me in Forest Hill. They have been extremely helpful, and professional. I have been kept informed and updated throughout the process. Thank you to Guy and his team. I can recommend them....
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“Excellent first-time buyer experience...”

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Oct 16,2018
Minithumbup
By: 'AClifton'
Oct 16,2018
0 people found
this helpful
I bought my first property through Conran Estates Charlton and had an excellent experience. I cannot rate highly enough the personability, diligence and professionalism of everyone in the office: at no point was I left in the dark or my correspondance ignored, my requirements for ...
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Comment on agent fees
No fees - first time buyer.
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“Great Experience!!!...”

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Oct 12,2018
Minithumbup
By: 'Andrea'
Oct 12,2018
1 people found
this helpful
I was really pleased with Evie. She was really enthusiastic, positive and helpful. I can 100% recommend her. Very helpful and kept me up to date during the whole process. I was very happy with her overall performance and daily feedback....
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“Friendly and available...”

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Oct 05,2018
Minithumbup
By: 'Angus'
Oct 05,2018
0 people found
this helpful
Dan was very friendly and helpful in his dealings with us. He always did his best to accommodate viewings at short notice and at awkward times. During the conveyancing process, he was always available on the phone and we felt that he was on our ...
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“Industry Excellence...”

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Oct 05,2018
Minithumbup
Rob
By: 'H.'
Oct 05,2018
0 people found
this helpful
Conran Estates have marketed my property for three months during what is now acknowledged to be a difficult period for both sellers and purchasers as we head towards Brexit. During this time, I've been extremely impressed by the attitude of Rob, Samantha and Erica who ...
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Comment on agent fees
On the whole 'good' although maybe there might have been slightly more fluidity given the current market
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“Beyond brilliant!...”

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Oct 03,2018
Minithumbup
By: 'Coralie'
Oct 03,2018
0 people found
this helpful
From the moment we met Abbie she was friendly and helpful. The whole process has been completely stress free and Im so glad we had Abbie looking after us!...
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Comment on agent fees
Good
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“Best out there...”

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Sep 30,2018
Minithumbup
Hayden
By: 'Kieran'
Sep 30,2018
1 people found
this helpful
From start to finish Hayden was a great help in finding me the perfect property and ensuring the purchase went smoothly. A great asset to this company...
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“Excellent Service!...”

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Sep 28,2018
Minithumbup
Tamer
By: 'Burch'
Sep 28,2018
1 people found
this helpful
I Would like to say a huge Thank you to Tamer Alcici who did a great job in finding me good tenants within a week. Very professional, fast and efficient service with great attention to detail. Would highly recommend to others....
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Comment on agent fees
Very good.
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“Great Service...”

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Sep 27,2018
Minithumbup
Hayden
By: 'David'
Sep 27,2018
1 people found
this helpful
Great service from Hayden. The consummate professional, he was always helpful and went out of his way to sort out viewings and stay on top of the process. It was a pleasure buying a flat through him. Thanks to the rest of the team there ...
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Comment on agent fees
N/A
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“Great Rental Assistance...”

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Sep 27,2018
Minithumbup
Guy
By: 'Jamie'
Sep 27,2018
0 people found
this helpful
I recently used Conran Estates for Rental of a 1 bedroom flat in Brockley. Conran were very efficient throughout and the team were always available to answer any questions at each stage of the process. Dan was the Agent I dealt with during the initial negotiation ...
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“Greenwich Flat Purchase...”

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Sep 27,2018
Minithumbup
Doug
By: 'Chris'
Sep 27,2018
1 people found
this helpful
Doug and the team did an excellent job of assisting with my flat purchase. From acceptance of offer to move in was a mere 8 weeks, mainly due to the dedication and excellent communications of the team at Conran. Having bought and sold property before, I ...
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“Very efficient. Always called when said he would with regular updates....”

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Sep 27,2018
Minithumbup
Tamer
By: 'Miss'
Sep 27,2018
1 people found
this helpful
Initially I dealt with Tamer who seemed to know the area and local market very well. He was very honest about price and in the end was right as we achieved the amount it was valued. He never failed to respond to emails or messages. ...
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Comment on agent fees
Good
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“Great experience...”

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Sep 24,2018
Minithumbup
Georgina
By: 'Fleur'
Sep 24,2018
1 people found
this helpful
My experience letting my property with Conran Estates has so far been great. My agent, Georgina, has been very supportive, responsive and efficient. She has pulled out all the stops to ensure our tenants could move into the property as soon as possible. I'm very ...
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“Helpful throughout...”

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Sep 23,2018
Minithumbup
Guy
Guy
By: 'Kate'
Sep 23,2018
0 people found
this helpful
Great communication throughout and very reasonable with issues we had selling our property which slowed the process down. Not too pushy but always available when we needed, returned calls promptly etc. From our experience would highly recommend...
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“Helpful and Responsive...”

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Sep 20,2018
Minithumbup
By: 'Francesca'
Sep 20,2018
0 people found
this helpful
Dan has been an excellent help as we go through the process of buying our first home. He has been responsive to our emails and is always helpful. I have absolute trust that he is working for our best interests - would highly recommend!...
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“Faultless service...”

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Sep 19,2018
Minithumbup
Doug
Hayden
By: 'Tanya'
Sep 19,2018
1 people found
this helpful
Quite honestly, I can't think of a single negative thing to say or any suggestion about improving the service I received from Doug and Haydon when buying a property in Greenwich recently. They were helpful and never made me feel that I was being demanding (...
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“Satisfied buyer...”

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Sep 19,2018
Minithumbup
Rob
By: 'Mike'
Sep 19,2018
0 people found
this helpful
Sam and Rob were charming and professional from the outset. Queries were answered promptly. There was a hitch with the sale which added time and could probably been averted with better communication but in the end we got the house and are happy....
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“Satisfied buyer...”

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Sep 19,2018
Minithumbup
Rob
By: 'Mike'
Sep 19,2018
0 people found
this helpful
Sam and Rob were charming and professional from the outset. Queries were answered promptly. There was a hitch with the sale which added time and could probably been averted with better communication but in the end we got the house and are happy....
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“Good professional service from Guy Marsh...”

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Sep 19,2018
Minithumbup
Guy
By: 'Janice'
Sep 19,2018
0 people found
this helpful
We interviewed 3 Estate agents before putting the house on the market, and obviously chose the right one in Conran Estates. A very different kind of service where we not tied into the agency for a lengthy time, where the service and advice was excellent. We ...
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Comment on agent fees
Good
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Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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