Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA DPS The Guild

“Incredible dedication, knowledge and consider......”

Share on :
Sep 13,2019
Minithumbup
Rob
By: 'O'
Sep 13,2019
0 people found
this helpful
Incredible dedication, knowledge and consideration!! After a very complicated and protracted purchase, I finally completed on my property today. This would not have been possible without the incredible dedication, knowledge and consideration of Sam, Rob and Conran Eltham in general. I will of course be ...
read full review
Was this helpful? Yes

“Great service from Guys team, making the proc......”

Share on :
Sep 12,2019
Minithumbup
Guy
By: 'Rosa'
Sep 12,2019
0 people found
this helpful
Great service from Guys team, making the process simple and easy. We were renting out our property to leave the country so the fact that they made this process so easy was wonderful. Great customer service and communication at all times. We have previously used ...
read full review
Was this helpful? Yes
By: Oliver Powell
Nov 11, 2019
View all comments (1)
Hi Rosa, I am delighted your journey as a Landlord has been a smooth one with the team at Brockley. We wish you every luck for the duration of the agreement and thank you for taking the time to leave a review. Kindest Regards Oliver Area Director ...

“Professional, transparent, available service...”

Share on :
Sep 11,2019
Minithumbup
Guy
By: 'Tom'
Sep 11,2019
0 people found
this helpful
Guy and Dan were both always transparent, reassuring, helpful and available for any queries or requests I had as a prospective first time landlord. They were flexible to accommodate my schedule regarding viewings and helped wherever required with the quick and painless admin process. Guy's ...
read full review
Was this helpful? Yes
By: Oliver Powell
Nov 11, 2019
View all comments (1)
Thanks for the gracious review Tom, It means the world to us that you found us supportive throughout tenancy requirements. Kindest Regards Oliver Area Director ...

“Thank you , Sam and the Eltham team...”

Share on :
Sep 11,2019
Minithumbup
By: 'Belinda'
Sep 11,2019
0 people found
this helpful
Recently moved into my new rental property. I want to give a big thank you to Samantha Phillips. Just when i’d Lost hope she was able to find the perfect property for myself and my family....
read full review
Was this helpful? Yes

“We had a very positive experience when purcha......”

Share on :
Sep 10,2019
Minithumbup
Tamer
Hayden
By: 'Alice'
Sep 10,2019
0 people found
this helpful
We had a very positive experience when purchasing our flat through Conran Estates. Doug who showed us the flat at first was very warm and knowledgeable of the property and the area. Afterwards our purchase was handled by Tamer, and on occasion Hayden, who were ...
read full review
Was this helpful? Yes

“Having rented through Conran before, I was co......”

Share on :
Sep 03,2019
Minithumbup
Hayden
Debbie
By: 'Anna'
Sep 03,2019
0 people found
this helpful
Having rented through Conran before, I was confident of their security and high standard. I wasn't disappointed! Hayden, Debbie and team were excellent and went above to help us secure our flat....
read full review
Was this helpful? Yes
By: Oliver Powell
Nov 11, 2019
View all comments (1)
Hi Anna, We love repeat tenants and go the extra distance to treat all tenants as customers! I'm delighted you are happy with the service, I hope you are enjoying your flat? Best Regards Oliver Area Director ...

“No problems at all, everything went smoothly ......”

Share on :
Sep 03,2019
Minithumbup
By: 'Nick'
Sep 03,2019
0 people found
this helpful
No problems at all, everything went smoothly with the move, and Dan the agent I mostly dealt with was friendly and efficient....
read full review
Was this helpful? Yes

“Excellent service and the whole process was h......”

Share on :
Aug 31,2019
Minithumbdown
Hayden
By: 'Jun'
Aug 31,2019
0 people found
this helpful
Excellent service and the whole process was handled very professionally. I would highly recommend Conran to landlords in the region....
read full review
Was this helpful? Yes
By: Oliver Powell
Nov 11, 2019
View all comments (1)
Hi Jun, thank you for your kind recommendation. We are delighted that you enjoyed our service. Best Regards Oliver Area Director ...

“I had a diabolical landlord...”

Share on :
Aug 30,2019
Minithumbup
By: 'James'
Aug 30,2019
0 people found
this helpful
I had a diabolical landlord and the staff at Eltham went above and beyond to help me . I can't fault them ....
read full review
Was this helpful? Yes
By: Oliver Powell
Sep 02, 2019
View all comments (1)
Good Morning James, I'm delighted that the team did a great job for you, but sad that you have had challenges with your landlord. Best of luck with your flat moving forward, Oliver Area Director ...

“Everyone in the Conran estate/Eltham office w......”

Share on :
Aug 30,2019
Minithumbup
By: 'MR'
Aug 30,2019
0 people found
this helpful
Everyone in the Conran estate/Eltham office were heplful and kind! Special thanks to Erika, Danielle and Sam, they were great! All together it was a good experience...
read full review
Was this helpful? Yes
By: Oliver Powell
Sep 02, 2019
View all comments (1)
Hi Kristof, I'm delighted you had such a good experience with Conran. Thank you very much for sharing your story. Kind Regards Oliver Area Director ...

“Fantastic, made buying smooth and stress-free...”

Share on :
Aug 30,2019
Minithumbup
Guy
By: 'Conor'
Aug 30,2019
0 people found
this helpful
Dan and Guy were brilliant to work with when buying a flat. They always kept us informed and were helpful and friendly throughout!...
read full review
Was this helpful? Yes
By: Oliver Powell
Sep 02, 2019
View all comments (1)
Hi Conor. I'm delighted the guys help was well received during your flat purchase. I trust you are getting settled in your new pad? If ever you are passing please feel free to pop in for a cuppa!! Oliver Area Director ...

“From start to finish we were met with excelle......”

Share on :
Aug 24,2019
Minithumbup
By: 'Jason'
Aug 24,2019
0 people found
this helpful
From start to finish we were met with excellent service and an easy online platform for document submitting. Thank you to all at the Brockley branch, Fahmeda & Dan. They answered all our questions very promptly and positively. Thanks Guys!...
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Jason, It's great to hear that all the time and money invested into our new platform has been worthwhile!! This tech coupled with our friendly and knowledgeable service means we really can deliver world class service. Thank you for taking the time to review us. If ever you are in the area, please do pop in for a cuppa! Kindest Regards Oliver ...

“Excellent...”

Share on :
Aug 21,2019
Minithumbup
Hayden
By: 'Francisco'
Aug 21,2019
0 people found
this helpful
I am currently going through the process of renting a flat in Greenwich with Conran and the staff have been very supportive and helpful. They have kept us informed of the steps to follow in a timely manner always using a gentle and professional approach. ...
read full review
Was this helpful? Yes
By: Oliver Powell
Sep 02, 2019
View all comments (1)
Hi Francisco, Thank you very much for taking the time to leave a review. Hayden will be thrilled to see that he made a difference to your tenant journey. We wish you the best of luck with the tenancy. Kindest Regards Oliver Area Director ...

“Hayden was great throughout, even after sale ......”

Share on :
Aug 20,2019
Minithumbup
Hayden
By: 'George'
Aug 20,2019
0 people found
this helpful
Hayden was great throughout, even after sale had completed. Constant and helpful communication and always willing to assist when asked...
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi George, I'm delighted to hear that you had a first class service from Hayden. We do see our role as a constant source of advice and support for local home owners and tenants so if there is anything we can help with in the future please 'shout'! Thank you for taking the time to write a review. Oliver Area Director ...

“Massive thank you to all the staff at Conran ......”

Share on :
Aug 19,2019
Minithumbup
Jeff
By: 'Zadvile'
Aug 19,2019
0 people found
this helpful
Massive thank you to all the staff at Conran Estate especially for Danielle and Jeff! You did a great job and thank you very much!...
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Zadvile, I hope you have settled nicely into your new place? On behalf of Danielle and Jeff I thank you for leaving such a glowing review. It means everything to us when we perfect our delivery and every satisfied customer gives as a great hit of job satisfaction! Kind Regards Oliver Area Director ...

“Samantha Phillips l ......”

Share on :
Aug 18,2019
Minithumbup
By: 'Sue'
Aug 18,2019
0 people found
this helpful
Sam from Conran in Eltham was really helpful and knowledgeable and guided us through our first experience of property rental. She returned calls and answered questions promptly, finding out the answer if she didn't know it. I would have no hesitation in recommending her as ...
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Sue, Thank you very much for taking the time to write a review and for offering to recommend us in the future. Sam is simply superb at her job and her enjoyment of finding solutions for her customers shines through in the brilliant work she does and all the positive comments she receives. I wish you the best of luck in your new pad! Kind regards Oliver Area Director ...

“Hayden has been very quick getting back to ou......”

Share on :
Aug 16,2019
Minithumbup
Hayden
By: 'Anna'
Aug 16,2019
0 people found
this helpful
Hayden has been very quick getting back to our questions throughout the offer process and we'd recommend looking for a new home via Hayden....
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Anna, Thank you for the recommendation for Hayden. He is superb at his job and he really cares about his clients and so it is especially nice to see the reviews come his way. I hope you have settled well into your new home? Feel free to pop in for a cuppa when passing!! Oliver Area Director ...

“Really happy with the service provided, Hayde......”

Share on :
Aug 16,2019
Minithumbup
Hayden
By: 'Jasmine'
Aug 16,2019
0 people found
this helpful
Really happy with the service provided, Hayden has been very quick to answer any queries and really helpful all round with the process of finding the right property & getting all the paperwork together to make the move in happen....
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Jasmine, Thank you very much for taking the time to write a review of Hayden. I am very proud of Hayden and his work ethic towards his customers is second to none. I hope you enjoy your new home! Kindest Regards Oliver ...

“great service would use again always in conta......”

Share on :
Aug 15,2019
Minithumbup
Rob
By: 'stephen'
Aug 15,2019
0 people found
this helpful
great service would use again always in contact and polite and kept me informed every step of the way and gave good advice...
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Stephen,. I'm delighted that we made a positive impression on you and I thank you for taking the time to review our service. It means the world to us when we get positive comments and spurs us forward to maintain a first class service! Kind Regards Oliver Area Director ...

“Evie from Conran Estates in Greenwich is amaz......”

Share on :
Aug 11,2019
Minithumbup
By: 'Silviya'
Aug 11,2019
0 people found
this helpful
Evie from Conran Estates in Greenwich is amazing. After being disappointed by other estate agencies in the past, dealing with Evie was like a fresh breeze on what was otherwise an absolute struggle. I can't even describe how grateful I am to her and the ...
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Silviya, I'm thrilled that Evie has done such a good job for you. Evie is always smiling and always doing what she can to help her customers and it's lovely to hear this feedback. We very much look forward to helping you in the future and if ever passing, please do pop in for a cuppa!! Kindest Regards Oliver Area manager ...

“First-time buyers...”

Share on :
Aug 02,2019
Minithumbup
By: 'Ben'
Aug 02,2019
0 people found
this helpful
We were first-time buyers and were very well looked after by Dan and the rest of the team. They made the whole process pretty much painless....
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Ben, It's not easy for First time buyers in this complicated, archaic house buying process we all have to adhere to and I'm delighted that we were able to shine a little light on your journey. I hope your new pad becomes the home of your dreams! Fell free to pop in if ever you are passing! Oliver Area Director ...

“Would like to say a big thank you to Samantha......”

Share on :
Jul 23,2019
Minithumbup
By: 'sanjiv'
Jul 23,2019
0 people found
this helpful
Would like to say a big thank you to Samantha Phillips who has helped us tremendously from the very first viewing to the completion of our flat purchase. Sam's help and advice has been invaluable throughout this process....
read full review
Was this helpful? Yes

“Very happy!...”

Share on :
Jul 20,2019
Minithumbup
Guy
By: 'Emma'
Jul 20,2019
0 people found
this helpful
When I called round estate agents to let our flat it was clear that Guy was not only more knowledgeable that the competition but willing to go the extra mile to help us find the right tenants for our property. He wanted to know lots ...
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Emma, We pride ourselves on our experience and delivery, in fact the length of service of the team (the branch managers have been working for Conran on average for 11 years each!) is quite astounding. I'm delighted that this knowledge and also our passion for truly caring about what we do made a difference to you. Please do pop in for a coffee if you are ever passing. I know that Guy and the team would be delighted to see you. Oliver Area Director ...

“Edelyn Reylonds is extremely helpful and appr......”

Share on :
Jul 20,2019
Minithumbup
By: 'Bakary'
Jul 20,2019
1 people found
this helpful
Edelyn Reylonds is extremely helpful and approachable and i would like to recommended conran to anyone because of Edelyn Reylonds is extremely helpful to me and am so is to many others as Well and i would like to see edelyn progressed from her position ...
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Bakary, Thank you for your great comments on Edelyn, she certainly is a little star!! I hope you are happy with where you live? Thanks again, Oliver Area Director ...

“Guy and his team were fantastic in finding us good tenants...”

Share on :
Jul 20,2019
Minithumbup
By: 'Matthew'
Jul 20,2019
0 people found
this helpful
Guy and his team were fantastic in finding us so many good quality potential tenants to choose from. Highly recommended....
read full review
Was this helpful? Yes
By: Oliver Powell
Aug 27, 2019
View all comments (1)
Hi Matthew, Our company ethos is 'a refreshing change' and I feel that by offering a number of different tenant options, where possible, is a clear way of how we operate to bring the best for our Landlords/Landlady's. We are keen to not just offer you the first tenant through the door but to put you in a stronger position. I'm thrilled this has worked out for you and I thank you for taking the time to write a review. Many thanks Oliver Area Director ...

“Thumbs up for Conran's Brockley SE4!...”

Share on :
Jul 19,2019
Minithumbup
By: 'Sharon'
Jul 19,2019
0 people found
this helpful
Deciding to go to Conran's SE4 was an excellent decision on my part! There's a really calm feeling about the place, stemming from the relaxed staff who make you feel instantly at home. In particular Fahmeda made me feel very welcome with her lovely manner ...
read full review
Was this helpful? Yes

“Would highly recommend Guy and the team at Br......”

Share on :
Jul 12,2019
Minithumbup
Guy
By: 'Stephen'
Jul 12,2019
0 people found
this helpful
Would highly recommend Guy and the team at Brockley. They were professional, friendly and efficient throughout the entire process. We couldn't ask for more....
read full review
Was this helpful? Yes
By: Oliver Powell
Jul 16, 2019
View all comments (1)
Hi Stephen - thank you very much for taking the time to review the Brockley team. We are delighted you enjoyed a smooth service Oliver Area Director ...

“Great experience renting through Conran Estat......”

Share on :
Jul 08,2019
Minithumbup
By: 'Rose'
Jul 08,2019
0 people found
this helpful
Great experience renting through Conran Estates and Dan was a great help. I couldn't be happier with how everything went. I would highly recommend!...
read full review
Was this helpful? Yes
By: Oliver Powell
Jul 09, 2019
View all comments (1)
Hi Rose, I'm delighted everything went well with your recent move. Thank you for taking the time to review Dan, it means the world to us that we have delivered a great service. Oliver Area Director ...

“Happy and effective service...”

Share on :
Jul 07,2019
Minithumbup
Hayden
By: 'John'
Jul 07,2019
0 people found
this helpful
I have been dealing with Hayden, and have been very happy so far with any and all dealings. He is quick and responsive to enquiries and getting back to me about my proposed tenancy and being the liaison between me and the landlord....
read full review
Was this helpful? Yes
By: Oliver Powell
Jul 09, 2019
View all comments (1)
Hi John, Thank you for taking the time out to review Hayden's service. We aim to offer world-class service with fast and super helpful responses. Good luck with your new home! Oliver Area Director ...

“Local Agency with a Great Approach....”

Share on :
Jul 05,2019
Minithumbup
Guy
By: 'Mr'
Jul 05,2019
0 people found
this helpful
Let's face it, estate agency is not generally the most loved profession and selling or buying a house is not made easy by the UK laws and procedures. It's not something we would choose to do for fun! Conran was the third estate agent I ...
read full review
Was this helpful? Yes
By: Oliver Powell
Jul 09, 2019
View all comments (1)
Wow, we are immensely proud to receive so many well written and positive reviews on a regular basis but it is rare to get a review which is as comprehensive and well written as this. Thank you very much Paul - it honestly means the world to Guy, Dan and the Brockley team but also to me, Simon and the wider team here at Conran that we are able to make such a positive impact on someone's life. We often find ourselves discussing internally the importance of what we do and how we can be the diffe ...

Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



Find the Best Agent to
Sell or Rent Your Home