Conran
4.9/5, 1467 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Conran is an independently run, boutique-style Estate Agency.​ We have a personal and bespoke approach to selling and letting your home.We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.We are available 24-hours a day, seven days a week, either ... show more Conran is an independently run, boutique-style Estate Agency.​

We have a personal and bespoke approach to selling and letting your home.

We pride ourselves on being forward-thinking and innovative, from tailor-made brochures produced in-house to distinctive social media videos.

We are available 24-hours a day, seven days a week, either in branch, over the phone or via our website and property portals; there to support you and always with a smile on our faces.

We challenge the perceptions held of estate agents by being honest, transparent and highly professional.

Welcome to Conran “a refreshing change”

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £22,700 £7,000,000
Lettings 96% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 3 314 12 431 7 406 9 64 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS The Guild

“We dealt with Hayden and the whole process fr......”

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Nov 12,2019
Minithumbup
Hayden
By: 'Oliver'
Nov 12,2019
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We dealt with Hayden and the whole process from looking round the flat to moving in was quick and easy...
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By: Oliver Powell
Nov 19, 2019
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Hi Oliver, Thank you for taking time to leave a review on Hayden. I'm thrilled that the process went smoothly for you and I wish you the very best in your new pad. Oliver Area Director ...

“Cliffview Road...”

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Nov 11,2019
Minithumbup
Guy
By: 'Beverley'
Nov 11,2019
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Guy and Dan at Conran’s in Brockley were extremely professional, honest and helpful when selling our property. They gave us expert advice and gained a good price in the sale of our property which turned out to be a slightly more difficult sale, where ...
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By: Oliver Powell
Nov 11, 2019
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Hi Beverley, I'm pleased your sale went through in the end! Guy and Dan are delighted with the review, thank you very much for taking your time to do so. Kindest Regards Oliver Area Director ...

“Excellent service from Debbie...”

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Nov 03,2019
Minithumbup
Debbie
By: 'Shane'
Nov 03,2019
0 people found
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Debbie has provided timely, professional and productive support throughout our managed tenancy with Conran. She provided a good bridge between us and the landlord and ensured all our queries were addressed both fairly and efficiently. The end of the tenancy process is normally arduous and ...
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“Just sold my house through Conran in Greenwic......”

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Nov 02,2019
Minithumbup
Hayden
Doug
By: 'Murray'
Nov 02,2019
1 people found
this helpful
Just sold my house through Conran in Greenwich and the process has been brilliant from start to completion. Hayden and Doug are the two best agents I've ever dealt with and I can't recommend them enough. Conran are my only choice for property dealings in ...
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By: Oliver Powell
Nov 11, 2019
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What a delightful review - thanks a million for your kind words. Hayden and Doug will be thrilled by this. Take care Oliver ...

“We have recently completed on the purchase of......”

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Oct 28,2019
Minithumbup
By: 'MISS'
Oct 28,2019
0 people found
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We have recently completed on the purchase of our property and we cannot thank Sam enough. She pushed the sale/purchase forward from beginning to end, liased with all parties concerned and went above and beyond. She is an asset to her company, and we ...
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By: Oliver Powell
Nov 11, 2019
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Hi Joanne, Wow, what lovely words!! Sam is overjoyed that you spent the time to review her work. We see Sam very much as an asset here at Conran and she is a joy to be around! Enjoy the new home and we'd love to help you in the future with any property needs that may arise. Kindest Regards Oliver Area Director ...

“Prompt response, wonderful service, Rob was a......”

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Oct 28,2019
Minithumbup
By: 'Krishna'
Oct 28,2019
0 people found
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Prompt response, wonderful service, Rob was amazing always there while I needed his help from beginning to end so can't ask for any more...
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By: Oliver Powell
Nov 11, 2019
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Hey Krishna, Thank you very much for the wonderful review. We look forward to further helping you in letting your new property. I am sure you will experience the same warm and professional approach from the letting team as you did from Rob. Kind Regards Oliver Area Director ...

“Dan Sharpe at Conran Estates Brockley - 5 Stars...”

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Oct 25,2019
Minithumbup
By: 'Bryan'
Oct 25,2019
0 people found
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Dan Sharpe at Conran Estates Brockley has been an absolute pleasure to work with, and a world apart from any other agent we have dealt with previously. Extremely proactive and fantastic attention to detail regarding our brief and must haves. Knowledgeable advice on the locations ...
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By: Oliver Powell
Nov 11, 2019
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Hi Bryan, Our strapline is 'A refreshing Change' and we try so hard to show this by being world-class at all times. So it is lovely to hear back from our clients each time we achieve it!! Thank you very much for taking the time to review us. Dan is thrilled and fired up to continue his crusade! Best wishes in your new home Oliver Area Director ...

“Recommended...”

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Oct 24,2019
Minithumbup
Guy
By: 'Patrick'
Oct 24,2019
0 people found
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Dan and Guy were both great to deal with and kept the process moving forward. Would definitely recommend their service....
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By: Oliver Powell
Nov 11, 2019
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Hi Patrick, Thank you for taking time out to review Dan and Guy, they are both delighted to have made a difference with your purchase. I wish you the best with your new home and please do pop into the office for a cuppa if ever you are passing. Oliver Area Director ...

“Great...”

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Oct 22,2019
Minithumbup
By: 'oskar'
Oct 22,2019
0 people found
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It has been a delight dealing with Rob. He kept us informed at all times on every step of the transaction and certainly did help us to make the process less stressful than it was by chasing all parties involve whenever needed. We were very ...
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By: Oliver Powell
Nov 11, 2019
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Hi Oscar, Thank you for taking the time to review Rob's work, we all really pride ourselves on providing world-class customer service and so it's lovely to hear when we hit the spot! Many thanks Oliver Area manager ...

“We just wanted to recommend a Conran who were......”

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Oct 21,2019
Minithumbup
Michael
By: 'Jill'
Oct 21,2019
0 people found
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We just wanted to recommend a Conran who were excellent from start to finish we were very impressed with the staff at our local Charlton Office that were ‘on the ball’ through the whole process to ensure that everything went smoothly with our sale and ...
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By: Oliver Powell
Nov 11, 2019
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Hi Jill, Thank you so much for recommending us! I am delighted that you were impressed with the staff. We spend a lot of time in training to ensure we all have what we need to provide a great service for our customers. Kindest Regards Oliver Area Director ...

“Edelyn is a lovely lady who has been nothing ......”

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Oct 18,2019
Minithumbup
By: 'Lillie'
Oct 18,2019
0 people found
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Edelyn is a lovely lady who has been nothing but supportive throughout my letting. She has been great at communicating anything and has always been on the case when asked. Thank you Edelyn for all your help!...
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By: Oliver Powell
Nov 11, 2019
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Hi Lillie, I agree 100% with you, Edelyn is a lovely lady, and is superb at her job! Thank you very much for taking the time to review her as it means the world to us! Kind Regards Oliver Area Director ...

“First time buyer...”

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Oct 17,2019
Minithumbup
Hayden
By: 'Shree'
Oct 17,2019
0 people found
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Worked with Hayden for my first house purchase. He was professional and friendly and very proactive with communications. The sale dragged on for over 5 months due to issues on the sellers' end but I felt that it would have helped to get more support on ...
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By: Oliver Powell
Nov 11, 2019
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Hi Shree, Thank you for taking the time to write this constructive review. Home sales can drag on and we work very hard with what we have. I am sorry that would could have done more on this occasion and we'll work to get better with that side of communication & support. I'm delighted that it worked out well in the end and that the overall experience was good enough for 4* - next time I hope you experience the full 5* !! Thanks again Oliver Area Director ...

“Ours was a fairly unusual purchase, in that w......”

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Oct 13,2019
Minithumbup
Hayden
By: 'Barbara'
Oct 13,2019
0 people found
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Ours was a fairly unusual purchase, in that we made our offer, negotiated skilfully by Hayden Deol & agreed terms with a year long completion date. Throughout the year Hayden maintained excellent communications between all parties involved. From the moment we met Hayden, right through to ...
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By: Oliver Powell
Nov 11, 2019
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Hi Barbara, It is very kind of you to take the time to review the service you received from Hayden and his colleagues at Conran. I am thrilled you had a pleasant journey and we look forward to supporting you with future housing needs. Kindest Regards Oliver Area Director ...

“My experience with Conran Eltham...”

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Oct 12,2019
Minithumbup
By: 'Elena'
Oct 12,2019
0 people found
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My experience with Conran Eltham was a very good one. The process of renting has been smooth and the people there are very helpful, we've had a good comunication. I realy recomand them and especially Samantha Phillips. Trust and profesionalism are the perfect words....
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“Absolutely amazing! Hayden has been absolutel......”

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Oct 11,2019
Minithumbup
Hayden
By: 'Lubnaa'
Oct 11,2019
0 people found
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Absolutely amazing! Hayden has been absolutely fantastic from the beginning! Received professional and personal service from him and cannot thank him enough for everything he has done! excellent communication, attentive and honest from the beginning. I would recommend him and Conran to anyone looking to ...
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By: Oliver Powell
Nov 11, 2019
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Dear Lubnaa, thank you so much for the review, it has been passed on to Hayden and his team who are ecstatic. Oliver Area Director ...

“Outstanding service. Incredibly quick and pro......”

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Oct 10,2019
Minithumbup
Michael
By: 'Andrew'
Oct 10,2019
0 people found
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Outstanding service. Incredibly quick and professional in all matters. The team were willing to provide detailed pre-arrangement advice and support with no guaranteed benefit to them. Went above and beyond the Fee coverage....
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“Guy and Dan were fantastic, our flat was sold......”

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Oct 07,2019
Minithumbup
Guy
By: 'Matt'
Oct 07,2019
0 people found
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Guy and Dan were fantastic, our flat was sold in 10 days for asking price and they kept us updated every step of the way. Definitely the best agents we've ever used, they took so much of the stress out of moving. We met with six ...
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By: Oliver Powell
Nov 11, 2019
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Hi Matt, We certainly have to be on our game in Brockley as there are a number of good agents!! I'm delighted that this competition has pushed us to greater heights with the job we did. It means the world to us to receive such positive comments from a valued customer. Enjoy Crystal Palace!! Oliver Area Director ...

“Five star customer service. I am very pleased......”

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Oct 04,2019
Minithumbup
Rob
By: 'Suleyman'
Oct 04,2019
0 people found
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Five star customer service. I am very pleased with attentive and honest manner throughout whole sale. They answered all my questions and they supplied all necessary documents...
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“We were dealing with Evie for the successful ......”

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Oct 04,2019
Minithumbup
Tamer
By: 'Sophie'
Oct 04,2019
0 people found
this helpful
We were dealing with Evie for the successful purchase of our property, who was exceptionally professional, helpful and a pleasure to communicate with through the entire process. Not once did we have anything negative to say about our experience going through Conrans, always positive. If ...
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“Being a first time landlord I can not rate Conran high enough!...”

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Oct 03,2019
Minithumbup
Tamer
Hayden
By: 'James'
Oct 03,2019
1 people found
this helpful
Being a first time landlord I was apprehensive about working with an estate agent to find a tenant for my flat. Thankfully after choosing to instruct Conran I now realise I needn't be worried. From the start Tamer was professional and showed real passion and ...
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By: Oliver Powell
Nov 11, 2019
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Hi James, thank you, it is a hard task being a landlord, with the 170+ items of legislation along with the new tax changes. I am so happy that we have made it a little easier for you and look forward to being of help again. Warm regards Oliver Area Director ...

“Excellent, personal service...”

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Oct 02,2019
Minithumbup
Guy
By: 'Thomas'
Oct 02,2019
0 people found
this helpful
Dan and Guy were both excellent at facilitating the process from start to finish and were a pleasure to work with. The service was personal throughout which is really nice given how some of the larger London estate agents can make you feel. Cheers guys!...
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By: Oliver Powell
Nov 11, 2019
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Hi Thomas, I am so glad that both Dan and Guy looked after you well and made you feel a valued customer - which you certainly are! We appreciate you using Conran and wish you well for the future. Best Regards Oliver Area Director ...

“Would definitely recommend...”

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Sep 30,2019
Minithumbup
Guy
By: 'Lucy'
Sep 30,2019
0 people found
this helpful
We purchased our property through Conran Estates, dealing primarily with Guy. In what felt like a tricky and complicated sale, Guy was great to deal with the whole time. Helping to push the process along but never overstepping the line or hassling. He was very ...
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“What’s pleasure it was dealing with Rob Walke......”

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Sep 28,2019
Minithumbup
Michael
By: 'Chris'
Sep 28,2019
1 people found
this helpful
What’s pleasure it was dealing with Rob Walker in the sale of a very difficult property. From first contact in February up until completion in September, Rob has acted in the most professional manner. It must be said that the Greenwich office conducted themselves ...
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“Great experience from start to finish!...”

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Sep 26,2019
Minithumbup
Hayden
By: 'charlie'
Sep 26,2019
0 people found
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Great experience from start to finish! Friendly and professional service catering to our needs from the off. Hayden went the extra mile to help, often on short notice and weekends. Keeping us informed of developments and what was needed at different stages of the purchase....
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By: Oliver Powell
Nov 11, 2019
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Thanks so much for the review Charlie and so pleased to have been of service. Regards Oliver Area Director ...

“excellent estate agency...”

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Sep 26,2019
Minithumbup
Guy
By: 'Kathy'
Sep 26,2019
0 people found
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they really made letting out my property a pleasant experience! great customer service throughout and they really think on your behalf....
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By: Oliver Powell
Nov 11, 2019
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Dear Kathy, thank you so much for posting such a lovely review. We are so glad to have been of service to you. ...

“Simply the best around...”

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Sep 25,2019
Minithumbup
By: 'Melanie'
Sep 25,2019
0 people found
this helpful
Everyone at Conran has been amazing. Felt like dealing with friends or extended family. They have been patient, knowledgable and always make themselves available. I really couldn't recommend them more. From the moment I got in touch for some advice on the additional value a ...
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“I used Conran for many years; I bought a flat......”

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Sep 24,2019
Minithumbup
Tamer
Anne
By: 'Tim'
Sep 24,2019
1 people found
this helpful
I used Conran for many years; I bought a flat that they were marketing, then used them as letting agents for many years, and finally used them as selling agents when I moved on. Throughout they were friendly, professional and helpful - I can't recommend ...
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By: Oliver Powell
Nov 11, 2019
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Thanks so much for your loyalty over the years Tim, we really do appreciate it and glad that we were able to perform for you consistently. Good luck in the future!! Warmest regards Oliver ...

“Excellent and Supportive Service...”

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Sep 18,2019
Minithumbup
Guy
By: 'adam'
Sep 18,2019
0 people found
this helpful
The team were excellent from start to finish. They made every step of the process very clear, and offered advice without ever pushing it onto us. They also suggested a sales strategy that worked really well, and we were very happy with the outcome. After ...
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By: Oliver Powell
Nov 11, 2019
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Hi Adam, Thank you for the review - I am delighted the guys in Brockley did such a great job and came up with a creative solution. Kind Regards Oliver Area Director ...

“5 stars out of 5!...”

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Sep 17,2019
Minithumbup
Jeff
By: 'Victor'
Sep 17,2019
0 people found
this helpful
The process of buying a property can be very lengthy & stressful, especially for first time buyers as in our case. Luckily Conran Estates were with us from the very beginning until the end of the process and they have been absolutely fantastic. They made each ...
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“Excellent service by Guy and Dan at Conran Es......”

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Sep 16,2019
Minithumbup
Guy
By: 'joanna'
Sep 16,2019
0 people found
this helpful
Excellent service by Guy and Dan at Conran Estates, can't recommend them enough, they were brilliant in helping us find a buyer and seeing it through to completion, very professional and helpful as well. Great service!...
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By: Oliver Powell
Nov 11, 2019
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Dear Kathy, thank you so much for posting such a lovely review. We are so glad to have been of service to you. ...

Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:23 AM 23/10/2019 by allAgents

Awards won by Conran

Regional Awards won by Conran

Individual Branch Awards

London, SE10

London, SE12

London, SE4

Charlton, SE7



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