Connells
3.6/5, 1786 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 64 251 156 363 87 161 50 116 261
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Terrible customer care. After visiting Taunto......”

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Mar 03,2022
Minithumbdown
By: 'Mel Smith'
Mar 03,2022
0 people found
this helpful
Terrible customer care. After visiting Taunton branch from Berkshire at end of December as looking to rent in area, staff were very helpful at time and I was told they’d keep me informed when properties came up from Jan. Details weren’t kept. Arranged ...
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“Pawan is absolutely brilliant. 10 stars if po......”

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Mar 03,2022
Minithumbup
Pawan
By: 'Lenuta ahmed'
Mar 03,2022
0 people found
this helpful
Pawan is absolutely brilliant. 10 stars if possible. He was very efficient, took the time to explain everything and kept in touch right until we closed the sale. Even after he had completed all he needed to do, he still pushed my lawyers and gave me ...
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“A bond was paid on a property all forms were ......”

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Mar 02,2022
Minithumbdown
By: 'Theresa'
Mar 02,2022
0 people found
this helpful
A bond was paid on a property all forms were taken into the office even the landlady has contacted them on numerous occasions to get the bond repaid it is now 10 weeks and still the money has not been paid into the account so I ...
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“It's really unprofessional. Changed the staff......”

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Feb 28,2022
Minithumbdown
By: 'Yang Qiu'
Feb 28,2022
1 people found
this helpful
It's really unprofessional. Changed the staffs very frequently. The maintenance team is not locally caused the reaction so slowly. No routine check.it is not worthy to pay fully Management fee to get very basic service. Really unlucky and regret to use them as my ...
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“Sam and Jasper have been fantastic! Professio......”

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Feb 28,2022
Minithumbup
Sam
By: 'Melissa'
Feb 28,2022
0 people found
this helpful
Sam and Jasper have been fantastic! Professional, clear, friendly and really speedy replies. I would not hesitate to recommend and I will using them again for both buying and letting as soon I can. I should also mention Ryan and Mark who I dealt with ...
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“Sophie was very professional and she dealt wi......”

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Feb 27,2022
Minithumbup
Sophie
By: 'Rares'
Feb 27,2022
0 people found
this helpful
Sophie was very professional and she dealt with all of my queries very promptly. I would recommend Connells to everyone...
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“Staff were very helpful and have been very pr......”

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Feb 25,2022
Minithumbup
By: 'David'
Feb 25,2022
0 people found
this helpful
Staff were very helpful and have been very prompt when answering my queries about my new property. The search was also made easy as they provided me with a range of properties that suited my criteria, one of which I ultimately chose....
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“Renting out...”

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Feb 25,2022
Minithumbup
Mark
By: 'DILIP'
Feb 25,2022
0 people found
this helpful
We recently rented out our property through Connells of Maidstone. We are very happy with the professional and friendly service, especially Jo and Mark who made the process go through smoothly. Thank you!!!...
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“Pawan is a pleasure to work with. His knowled......”

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Feb 25,2022
Minithumbup
Pawan
By: 'James Clark'
Feb 25,2022
0 people found
this helpful
Pawan is a pleasure to work with. His knowledge of Mortgages is always impressive and without him our lives would genuinely be a lot more Stressful. He works extremely proactively to ensure the whole process is smooth everytime we engage with him and his work ...
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“Trustworthy and hardworking agents...”

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Feb 23,2022
Minithumbup
Shane
By: 'Courtney'
Feb 23,2022
0 people found
this helpful
My partner and I are first-time buyers and have had honestly the most surprisingly smooth journey to buying our first house! Despite all the online advice telling you to not go with all the in-house services, we seriously could not rave about how great these ...
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“Highly recommended...”

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Feb 21,2022
Minithumbup
By: '101'
Feb 21,2022
0 people found
this helpful
I will never look for any other letting agency. They helped me to find the best property and simplified process. I tried other letting companies before Connells, they take ages to get a response from landlord on acceptance of an offer and few doesn't give ...
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“Selling a flat without permission from owner...”

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Feb 21,2022
Minithumbdown
By: 'Wart purchaser'
Feb 21,2022
1 people found
this helpful
Marketing a flat for sale that's a shared ownership without authorisation from the majority shareholder, the housing association. Housing association insist on a RICS valuation that they instruct and they have the right to sell it for a determined time at that price before allowing ...
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“Excellent communication, pleasant to talk wit......”

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Feb 16,2022
Minithumbup
By: 'Vancho'
Feb 16,2022
0 people found
this helpful
Excellent communication, pleasant to talk with them, quick response in resolving issues. 10 out of 10. Brilliant and hard working young people!...
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“ABSOLUTELY AMAZING SERVICE 10⭐️...”

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Feb 16,2022
Minithumbup
Grace
By: 'Pat & Mal'
Feb 16,2022
0 people found
this helpful
Our purchase only completed due to the absolute support of Kelly & Grace, Rushden. We are moving into the area too so all the support, clarification has been via internet or telephone. All questions, concerns were dealt with immediately & if needs to call back, they did ...
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“First class team...”

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Feb 15,2022
Minithumbdown
Chanelle
By: 'Mr & Mrs Kelleher'
Feb 15,2022
0 people found
this helpful
First class experience using Connells to sell our home. Liam, Freddy, Chantelle & Jake we're very professional and so lovely to deal with.. The valuation was spot on and sold our house after just a few viewings.. commission price was less than the competitors too !! Throughout ...
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“Selling Mum’s home after her death ......”

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Feb 11,2022
Minithumbup
Robbie
By: 'Lucy'
Feb 11,2022
0 people found
this helpful
We had to sell my mum’s home after her death , everything felt sad and overwhelming. Robbie at Leighton Buzzard took us through the process. He was clear and honest and sensitive to the situation . He found us extra advice when we needed it and ...
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By: Robbie Pearson
Feb 11, 2022
View all comments (1)
Dear Lucy, Thank you for your lovely words. I realise how difficult this situation is and it was my pleasure to assist you and your brother with the sale of the house and other things. Take care, Robbie ...

“Selling Mum's home after her death ......”

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Feb 11,2022
Minithumbup
Robbie
By: 'Lucy'
Feb 11,2022
0 people found
this helpful
We had to sell my mum's home after her death , everything felt sad and overwhelming. Robbie at Leighton Buzzard took us through the process. He was clear and honest and sensitive to the situation . He found us extra advice when we needed it and the ...
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“I would like to take this opportunity to than......”

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Feb 07,2022
Minithumbup
Emma
By: 'Andrew'
Feb 07,2022
0 people found
this helpful
I would like to take this opportunity to thank Emma Vickers for all her help and support she was thoroughly professional and kept me updated on the progress of the sale of my property...
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“Avoid at any cost...”

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Feb 04,2022
Minithumbdown
Dori
By: 'Dimitrios Kotsas'
Feb 04,2022
2 people found
this helpful
the worst customer service I've ever had to deal with. have had to approach a solicitor to get answers from them. they failed to comply with the agreement about getting the contract on time. they use teenagers as employees and that's one of the worst ...
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“Connells have been excellent in managing my s......”

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Feb 04,2022
Minithumbup
nathan
By: 'Nikki'
Feb 04,2022
0 people found
this helpful
Connells have been excellent in managing my sale. Their communication and support has been fantastic - keeping me up to date, sending me details of viewings, and providing feedback from viewings. I don’t live nearby so they have gone over and above to help ...
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“Great service...”

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Feb 03,2022
Minithumbup
Gab
By: 'KB'
Feb 03,2022
0 people found
this helpful
I went with Bedford Connells to let out my property. Gab, at Connells, took control straight away and the property was let within days. She was friendly and professional and kept me updated throughout the process. I would definitely recommend....
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“5star because you deserve it , we had 20 view......”

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Jan 31,2022
Minithumbdown
Adam
By: 'Peter'
Jan 31,2022
0 people found
this helpful
5star because you deserve it , we had 20 viewings on the Saturday and had plenty of offers and realised our asking price and then some , thank you Adam ,George , would recommend you to other people ....
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“She support in clarifying uncertain situation......”

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Jan 30,2022
Minithumbup
Amelia
By: 'Paul'
Jan 30,2022
0 people found
this helpful
She support in clarifying uncertain situations, listing out possible alternatives, and supplying relevant information and willing to make things convenient within regulations. And in times when the conveyancer was not responding, she helped to sort through possible ways ahead. Her temperament is very positive and ...
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“Recently used Connells to handle the sale of ......”

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Jan 27,2022
Minithumbup
Giovanni
By: 'L Turner'
Jan 27,2022
0 people found
this helpful
Recently used Connells to handle the sale of our property. From first meet I felt they had a feel for the market and confident that it would sell quickly. All staff I dealt with were professional, knowledgeable and friendly at all times. We secured a ...
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“Review...”

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Jan 24,2022
Minithumbup
Kyran
By: 'Glenda'
Jan 24,2022
0 people found
this helpful
I had the pleasure and delight of dealing with Kyran at Connells winchester Branch. He was so fantastic in dealing with viewings and providing me feedback. I would highly recommend using Connells to anyone looking to sell or even buy a home. Outstanding!...
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“Great mortgage advisor Josi McGuire....”

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Jan 19,2022
Minithumbup
Josi
By: 'Natalya Usik'
Jan 19,2022
0 people found
this helpful
I just would like to let everyone who is thinking to use Connells Winton know how great their mortgage advisor Josi McGuire is. She was amazing, nice and friendly and very professional, nothing was ever too much trouble and she always got back to us ...
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“Thanks to gabby at the Bedford branch for fin......”

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Jan 15,2022
Minithumbup
By: 'Rimvydas'
Jan 15,2022
0 people found
this helpful
Thanks to gabby at the Bedford branch for finding me a house to rent excellent service Thanks rimvydas Kausius elstow...
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“Friendly, efficient, helpful and responsive. ......”

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Jan 12,2022
Minithumbup
By: 'John'
Jan 12,2022
0 people found
this helpful
Friendly, efficient, helpful and responsive. Connells were professional from start to finish. They never put a foot wrong, and they achieved a good result. Thank you everyone....
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“Don't...”

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Jan 04,2022
Minithumbdown
By: 'Barry & Jane Kneller'
Jan 04,2022
1 people found
this helpful
The Manager was so keen to complete on the sale that he helped the buyer to move in white goods and cancelled the sellers access fobs to the building without permission. This was prior to any exchange of contracts! This kind of illegal activity cannot ...
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“I purchased and rented out with this team, I ......”

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Jan 02,2022
Minithumbup
By: 'AsAp_'
Jan 02,2022
0 people found
this helpful
I purchased and rented out with this team, I found them very easy to deal with and they offered an excellent service....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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