Connells
3.6/5, 1782 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction
One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

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Latest Reviews

 View all Reviews 1782
14th Nov 2024
reviewed by 'Jack L'
“Our experience with Connells throughout our first home purchase has been nothing short of outstanding. After the seller dropped out ......”
11th Nov 2024
reviewed by 'Dr Trefor Roberts'
“Tom Reid came to see me and having met a lot of estate agents, have to say he is a ......”
2nd Nov 2024
reviewed by 'James'
“Fantastic service by Connells yesterday. The team squeezed in three additional viewings when they realised we had traveled 3 hours to ......”
31st Oct 2024
reviewed by 'Zaman'
“Very bad service don't waste your time promising you everything but not providing any information or services absolutely waste of ......”
26th Oct 2024
reviewed by 'Reshan De Alwis'
“Connells made the property-buying process a breeze. Denis, our agent, was professional, attentive, and always willing to go the extra ......”
26th Oct 2024
reviewed by 'Sam C'
“Emma, Sam and Richard were amazing in helping me get my first house purchase across the line. They were there ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
277 63 251 156 362 87 159 50 116 261
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Connells Branches (view all 163)
Abingdon Oxfordshire, OX14
Amesbury, SP4
Andover Hampshire, SP10
Ashford Kent, TN24
Ashford Park Farm, TN23
Aylesbury, HP19
Aylesbury, HP20
Banbury, OX16

“Brilliant service made the process easy . Ver......”

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Apr 27,2022
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Emma
By: 'Daniel'
Apr 27,2022
1 people found
this helpful
Brilliant service made the process easy . Very fast reply's and always kept in touch even when nothing had changed . Credit to the team ....
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“AVOID CONNELLS...”

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Apr 25,2022
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By: 'Disgruntled'
Apr 25,2022
0 people found
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I have been with Connells since November of 2019 They were chosen because they are part of the Skipton group. From whom I have received superlative service A grave mistake. For nineteen per cent of rental income They have provided ' their ' FULL MANAGEMENT SERVICE ...
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“Where do I even start...We've gone through th......”

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Apr 25,2022
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Clare
By: 'Paul'
Apr 25,2022
0 people found
this helpful
Where do I even start...We've gone through the heartache to be in the process of buying a property for almost 5 months, to only receive an email that the seller changed her mind about selling. We've invested a lot of money, time and mental energy ...
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By: Connells Weymouth
Apr 27, 2022
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We are sorry to hear of your continued dissatisfaction. We understand that you have progressed your complaint through our Internal Complaints Procedure, and an investigation has been conducted that did not support your viewpoint. You have the information available to progress to The Property Ombudsman, should you wish to explore additional recourse. Thank you again for your input, advice, and guidance ...

“Helpful team who worked hard and fairly to en......”

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Apr 20,2022
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Robert
By: 'HUGH P WALTON'
Apr 20,2022
0 people found
this helpful
Helpful team who worked hard and fairly to ensure our sale and purchase got across the line to exchange. Also very knowledgeable in the local area....
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“I sold my property through Connells Estate Ag......”

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Apr 19,2022
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Denny
By: 'Mr Park'
Apr 19,2022
0 people found
this helpful
I sold my property through Connells Estate Agency, Chippenham, in August 2021: Indeed, I originally bought the same property through the same agents two decades prior! Throughout what can only be described as 'post-pandemic strains in property conveyancing in general, I felt the Connells staff excelled ...
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“I would like to say a massive thank you to al......”

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Apr 14,2022
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Emma
By: 'joanne rowley'
Apr 14,2022
0 people found
this helpful
I would like to say a massive thank you to all of Connell staff. It has been a pleasure from start to end. We have always used Connells since 2001. Also a big thank you too Emma Vickers who has more than gone above and beyond ...
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“Highly professional...”

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Apr 13,2022
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By: 'Gary Eaton'
Apr 13,2022
0 people found
this helpful
I chose Connells on the off chance and I am very glad I did. From my first contact they have been extremely helpful and professional. Their advice was very helpful and the whole process was stress free. I would highly recommend them....
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“I have used connells in Blaby twice recently......”

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Apr 12,2022
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By: 'Neil'
Apr 12,2022
0 people found
this helpful
I have used connells in Blaby twice recently and received excellent service from nicolla and harriett. Hope to use them again soon and spark up a good relationship with this company....
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“Stress free process of buying my new house, f......”

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Apr 11,2022
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Hannah
By: 'Oana'
Apr 11,2022
0 people found
this helpful
Stress free process of buying my new house, few hiccups in the beginning that immediately got resolved by Abigail and Hannah, can’t thank them enough for their help and support. I would recommend Connells to anybody that needs to deal with professionals that would ...
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“Excellent service. Lilli was very helpful. Ev......”

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Apr 11,2022
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Lily
By: 'Iryna'
Apr 11,2022
0 people found
this helpful
Excellent service. Lilli was very helpful. Every issue I had was resolved by the agency promptly. Would highly recommend Connells Welwyn Garden City brunch....
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“Connel's Caeal Casey is an Angel...”

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Apr 06,2022
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Caeal
By: 'Joel'
Apr 06,2022
0 people found
this helpful
I wish every agent can be like Caeal, he is a great professional and an Angel, I will recommend Connels cos of him...
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“Sell With Connells…. Don’t hesitate...”

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Apr 04,2022
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Amelia
By: 'Cathrine Alderson'
Apr 04,2022
0 people found
this helpful
If you want an estate agent who does exactly as they say they will do, then choose Connells. Amelia was efficient, thorough and completed everything in a timely manner; when something didn’t go exactly as I expected, she was ‘on it’ and exacted the ...
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“Shane Reavey is an excellent mortgage broker,......”

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Mar 31,2022
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Shane
By: 'Tash'
Mar 31,2022
0 people found
this helpful
Shane Reavey is an excellent mortgage broker, who works in-branch. I've signed up to the Life Time mortgage service and I feel it will be really useful over the years. Shane has always explained everything clearly and found me the best rates etc. He's met ...
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“Many thanks to Hiva at Connells Newton Abbot ......”

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Mar 30,2022
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Hiva
By: 'Justina'
Mar 30,2022
0 people found
this helpful
Many thanks to Hiva at Connells Newton Abbot for helping us through the sale of our property. From the outset Hiva was friendly, knowledgeable and positive, confident and proactive, supporting us through the process at each stage. We felt very well looked after and I ...
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“Outstanding attention to detail openness and ......”

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Mar 29,2022
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Kieran
By: 'Beverley'
Mar 29,2022
0 people found
this helpful
Outstanding attention to detail openness and can do attitude we're apparent when meeting Kieran who was clear in his direction and advice...
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“Unfortunately since Connels took over from To......”

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Mar 28,2022
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By: 'Cis'
Mar 28,2022
0 people found
this helpful
Unfortunately since Connels took over from Touchstone the attention to the client got steadily worth. No follow up on problem solving, short answers to the point of being rude. They have no shame to pocket the fees with no customer service in return. Cis...
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“Thank you for helping me to source a good and......”

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Mar 25,2022
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Petra
By: 'Ronald'
Mar 25,2022
0 people found
this helpful
Thank you for helping me to source a good and suitable apartment. I would like to express great thanks to Ms Petra Razoare. She is very helpful and nice. She is professional and enthusiastic to introduce the right apartment for me. Her works are highly ...
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“The staff were grate, I love the service from......”

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Mar 23,2022
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By: 'Azeezat'
Mar 23,2022
0 people found
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The staff were grate, I love the service from their staff, very professional, straightforward and helpful. They are good at their job...
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“PROBABLY THE WORST ESTATE AND LETTINGS AGENT EVER...”

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Mar 22,2022
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Laura
By: 'STEPHEN PRIOR'
Mar 22,2022
1 people found
this helpful
Probably the worst estate agents ever ever ever oin my life so far as a property investor i have bought and sold over 50 properties but never ever have i come across such a shambles of a company,took over 1 year to complete a no chain ...
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“This agent is the worst, please avoid! They t......”

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Mar 21,2022
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By: 'Josephine'
Mar 21,2022
0 people found
this helpful
This agent is the worst, please avoid! They took weeks to send us our tenancy agreement, they blamed it on the Landlord then later blamed it on us the tenants. They said certain requests we made would be addressed before moving in, which were not. ...
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“all they are interested in is money very rude......”

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Mar 16,2022
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DANNI
By: 'Dan'
Mar 16,2022
0 people found
this helpful
all they are interested in is money very rude staff in the office. since i have lived in the property im in now 2 people have claimed they paid deposits the same time i did and were moving in to the property when i challenged connells ...
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“when i raised concerns to the landlady she to......”

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Mar 16,2022
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By: 'Dan'
Mar 16,2022
0 people found
this helpful
when i raised concerns to the landlady she took matters into her own hands and caused damage to my vehicle when i challenged this with her she seemed very guilty and it ended up costing me a lot of money to repair my vehicle this ...
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“Do yourself a favour and go elsewhere...”

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Mar 14,2022
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Clare
By: 'Daniela'
Mar 14,2022
0 people found
this helpful
The transaction was not completed, we lost a large sum of money in searches and solicitor fees as the other side - the seller pulled out after 5 months in process, 2 weeks before completion. We received no support from Connells and feel defrauded. We decided to ...
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“Trying to purchase a flat for a BTL, and have......”

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Mar 10,2022
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Tyler
By: 'Christopher'
Mar 10,2022
1 people found
this helpful
Trying to purchase a flat for a BTL, and have never met a more unhelpful estate agents in all my life. Tried to book a viewing but told only doing block booking, even though it was very inconvenient I kept the arranged time and date ...
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“Great Service...”

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Mar 09,2022
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Leanne
By: 'Mark'
Mar 09,2022
0 people found
this helpful
Leanne and the team have been brilliant in finding a tenant for our property. Great service all round ! Thanks...
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“Only want to let seller know about people hav......”

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Mar 09,2022
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By: 'Tasha'
Mar 09,2022
0 people found
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Only want to let seller know about people having mortgages through themselves, don't give the seller the correct information from buyer if they are not going through them for a mortgage or selling a property already, so they can gain more profit for themselves. Don't ...
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“Terrible customer care. After visiting Taunto......”

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Mar 03,2022
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By: 'Mel Smith'
Mar 03,2022
0 people found
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Terrible customer care. After visiting Taunton branch from Berkshire at end of December as looking to rent in area, staff were very helpful at time and I was told they’d keep me informed when properties came up from Jan. Details weren’t kept. Arranged ...
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“Pawan is absolutely brilliant. 10 stars if po......”

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Mar 03,2022
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Pawan
By: 'Lenuta ahmed'
Mar 03,2022
0 people found
this helpful
Pawan is absolutely brilliant. 10 stars if possible. He was very efficient, took the time to explain everything and kept in touch right until we closed the sale. Even after he had completed all he needed to do, he still pushed my lawyers and gave me ...
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“A bond was paid on a property all forms were ......”

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Mar 02,2022
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By: 'Theresa'
Mar 02,2022
0 people found
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A bond was paid on a property all forms were taken into the office even the landlady has contacted them on numerous occasions to get the bond repaid it is now 10 weeks and still the money has not been paid into the account so I ...
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“It's really unprofessional. Changed the staff......”

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Feb 28,2022
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By: 'Yang Qiu'
Feb 28,2022
1 people found
this helpful
It's really unprofessional. Changed the staffs very frequently. The maintenance team is not locally caused the reaction so slowly. No routine check.it is not worthy to pay fully Management fee to get very basic service. Really unlucky and regret to use them as my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:48 PM 14/12/2016 by Carl Wood

Awards won by Connells

Regional Awards won by Connells

Individual Branch Awards

Hemel Hempstead, HP1

Wolverhampton, WV1

Exeter, EX1



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